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4.3

Based on 90 opinions finded in 1 websites

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Nº 328 in 830 in Bromley

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle904.3

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Absolutely horrendous customer service! Took our order took over 1hr to deliver got delivered to x2 wrong addresses before hand, once driver arrived the order was incorrect. Called to cancel, just said sorry. Our door rung again different driver with the correct order, called them to say would pay half due to the grief and they would only offer £8 off, told them to take the food and would leave a horrendous review.

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Lauren Francis . 2024-10-21

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Honestly one of the best Chinese mealsnaibe had. It doesn't act like a restaurant now as it is just so popular but good was out extremely quickly and delicious. Can't recommend enough, full of smiles and friendlyness for me 10/10

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Sam Elsdon . 2024-10-17

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Food is delicious but when we order the bloke behind the phone reads us back the order and has everything correct but when the order is wrong we call em back and he claims he hasn’t charged us for the meal I’ve ordered from here for ages and it happens all the time

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Tom Norman . 2024-08-16

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Used numerous times now and haven’t had a bad dish yet Great food always on time highly recommended

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Opinions R Like . 2024-06-08

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The best Chinese ive had in ages

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Patricia Stanford . 2024-04-15

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After calling Hongs to tell them how disappointed I was with their food.. prawn toast burnt…. Chicken satay chewy …. BBQ spare ribs no flavour and also chewy …. Costing £18.30 only to be told no one else has complained AND DONT ORDER FROM THEM AGAIN GET IT OVER THE ROAD….WHAT DISRESPECT AND NO CUSTOMER SERVICE… WOULDN'T BUY FROM YOU AGAIN ANYWAY…

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Barbara Welsh . 2024-04-01

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Ordered from Hongs today for the first time. Very impressed with service, taste and quality of food. Staff very helpful especially Jack who went above & beyond.

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Arun & Sheila Valecha . 2024-03-13

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Ordered from Hongs for the first time tonight and was really impressed. Really tasty, and the set menus are good value too. You will need cash on delivery, rather than the ease of using an app.or card but you won't regret it

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Steve Baker . 2023-11-11

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Great fresh food, no MSG, would defo recommend but delivery starts too late and takes too long

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DJ Westy . 2023-10-27

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Tonight service was appalling! As soon as they answered we were put on hold and the person on the phone was rude. After waiting an hour food still hadn't arrived so put in another call and was told 10 mins still nothing arrived and called again was told 5 mins. It eventually arrived after another 15 mins later. Driver had been given the wrong address at least 4 times and had taken my mobile number down wrongly so driver couldn't contact us. Disgusting!!!!!!!!!!

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Claire . 2023-06-15

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Tried ordering on the phone, real bad language issues, finally get order correct then find out prices gone up a lot and they only accept cash on delivery.... so order cancelled

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Darren Church . 2023-06-10

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This is my favourite local Chinese, flavoursome food 😋 always willing to accommodate changes or adding extra...hope to see restaurant part open again soon 😀

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Life of Sezzy . 2023-03-07

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Ordered takeaway from here for the second time last night. Excellent food and very reasonably priced. But what most impressed me was the fact that they had missed two pancake rolls from our order and I didn't notice until I'd brought the food home. They were extremely polite and apologetic and arranged for the missing items to be delivered and they arrived within 5 or 10 minutes with another apology. Excellent service and makes you feel they really appreciate their customers. Great food and great people.

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Daniel Beckett . 2023-01-28

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I was recommended to try Hong's and it was the best Chinese I have had!! Fresh, very tasty and great price! Now my favourite take away!

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Richard Kacie Underwood . 2022-11-16

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Just had a curry delivery from hongs cotmandene it was realy nice looked and tasted tasted fresh realy enjoyed it will use them next time

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Pat Walker . 2022-10-01

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Fantastic food .Great noodles lovely quality will definitely order again .

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Kelly Thomas . 2022-07-19

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So disappointing. We’ve regularly ordered from Hongs for the last 8 years because the food used to be delicious. The last few times have been below standard. The quality and portion size has gone down and the price has gone up, plus they have given us the wrong dish. Not to mention the woman in there is rude. We will be finding a new regular Chinese restaurant.

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Maria O'Brien . 2022-05-10

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Great service. The staff work very hard. Food was very good too. Would use again.

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Peter Gatfield . 2022-02-20

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Really good food at a responsible price.

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Billie . 2022-01-08

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Had dinner take away: soup, chow mein, curry etc. Everything was very fresh and delicious. My whole family enjoyed it! Made our evening. The price is very reasonable too. The staff was helpful, polite, tidy and friendly. 👍 will order again next week!

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Olesja Petrova . 2021-09-25

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Have been using this take away for quite a few years and always been good. However since lock down their prices have jumped up nearly £ 1 per dish, not only that the quality of the chicken seems to be really cheap cuts or they have changed their cooks. I for one am going elsewhere.

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Ken . 2021-04-16

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Absolutely disgusting. The chicken was all skin and fat and in no way resembled chicken at all. I will never buy from here again after the one time I tried it. Avoid this one like a covid ward

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Steve Taylor . 2020-11-06

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One of my favourite take aways in the area always quick and brilliant food. As a small way to improve service would be to take card for delivery for convenience.

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Eimantas Karalius . 2020-10-16

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Great food really lovely staff I would highly recommend

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Colin Fisher . 2020-07-24

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Good food but restaurant seating could be nicer

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Tim Cross . 2020-02-07

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Excellent food. Excellent prices. Will definitely be back

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Ake Papakyriacou . 2019-12-10

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Very good meal and very reasonable price

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Craig Dennison . 2019-05-23

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Brilliant place to either eat in or takeaway - good value for money

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Judith Freeman . 2019-05-02

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The food was dry and had no flavour

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John Heath . 2019-03-18

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Love the food not to greasy not cooked in old oil

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paul hewer . 2019-02-27

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Slurp. Can't write much because when I think about this place my salivation levels could result in fatal dehydration. Go there once and they will own your soul. And no, I am not getting a discount for this.

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Lee Willis . 2019-02-14

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Curry sauce nasty tried it meal was horrible the sauce makes the meal but worst thing I ever had I will never return off put for life!!!!

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Laura Wilson . 2019-01-30

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New to the area, food is great tasting... hot and fresh

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salina demirci . 2018-12-15

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Great food lovely staff and the place is so clean. You can see the cooking your meal tpp 😊

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nik rapkyn . 2018-11-12

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Tasty Chinese food available here. My family seems to like the food every time I order from these guys and the staff here are very friendly. One can also dine at the restaurant and the place is very clean.

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Shelton Rodrigues . 2018-09-15

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Good value food, the staff are very friendly and good with children. The restaurant is clean and it has a window in to the kitchen and it looks very clean. The food is good quality and tasty.

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luke lowers . 2018-08-05

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The best Chinese takeaway I’ve been to. Fast service and very very helpful workers who catered to my very picky food choices. Will be coming back for some more.

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Doan Nguyen . 2018-05-27

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Takeaway and restaurant in one. The restaurant menu is slightly different, but excellent value. I had the chinese vegetable curry with egg fried rice for £4.50. Large plate and what a bargain. Not a place for a romantic meal, but good for a plate of nosh if you can't be bothered to cook!

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Adrian Clarke . 2018-05-22

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Had dinner cooked by Ming and delivered, lovely food , nice and fresh..very tasty.

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David Stapley . 2018-04-24

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Been going here for years, always great, fast service and yummy food, what more can you ask for.

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Rachel Baronti . 2018-01-12

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Been going to this place for over 10 years!

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Samantha Lai . 2017-11-04

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Ignore any other reviews this place is great and the food is even better been coming here for 10+ years you can't fault it

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Ben Vella . 2017-06-09

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The house special was pretty good.

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Martin Becker . 2017-04-17

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Love this place we have lovely food every time we order its always hot fresh and delivered on time my kids have even been willing to try new foods only downside is you can't pay by card

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Caroline Jenkins . 2017-04-14

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I've been using this takeaway for many years now and not really had any problems, has not always been the best but the last 2 times have been spot on and I'm looking forward to my Chinese tonight.

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Sophia Ashebgvbm . 2016-06-17

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Best Chinese in Orpington! Fast service

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Tinashe Mudoti . 2016-06-14

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Just had a very questionable chicken curry. The chicken was not chicken!!! It looked like chicken but tasted like squid; slimy and jelly-like. Very weird texture. I will stay away from this restaurant and so should everybody else.

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MARIA TOULI . 2016-03-28

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Best Chinese ever!!! Love it we come here every week!

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Jenni Mckean . 2016-02-18

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Perfect delivery and perfect food We had the s2 ... Set meal it includes crispy duck , you get so much food and it always comes nice a hot . The food is perfect

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Gary Church . 2016-02-15

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We drive over from Beckenham although there are plenty of Chinese Take-aways there we much prefer Hong's. We have never had a bad dish, they are quick, inexpensive and there food is always spot on.

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Kelly Potter . 2015-02-06

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Maybe I am too picky about the food and the place. I order some pancake rolls and some dishes, but I found them oily and soggy. Especially, the crispy beef.. it wasnt crispy at all... its chewy, soggy and oily. I dont think I would go back and recommend the place. When I told the staffs the food was not up to my standard,they become grumpy and didnt seem to like us. In the end, we left and didnt leave any tips...

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Jay Jordon . 2014-08-07

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