Hong Kong Inn in St Albans

Ugh! Ordered delivery from here for the first time. Ordered Pork Fried Rice and Chicken Foo Yung. Did not get the Chicken Foo Yung and had to fight with the woman on the phone who claimed her driver did deliver it (he did not). So, we ate the Pork Fried Rice and applied through Deliveroo for the credit on the Chicken Foo Yung. The Pork Fried Rice that we did get had a very vinegary taste that I didn’t find pleasant. Will not be ordering from or going to this restaurant again.

Absolutely disgusting!!! Avoid at all costs! I have never left a review before, but I feel , I need to make people aware Had chicken chow mein & egg fried rice The worst we've ever had! The rice was not freshly cooked, very gloomy & overcooked, the chicken, when you could find it, wasn't real chicken, like catfood! What a total waste of money!

Absolutely disgusting!!! Avoid at all costs! I have never left a review before, but I feel , I need to make people aware Had chicken chow mein & egg fried rice The worst we've ever had! The rice was not freshly cooked, very gloomy & overcooked, the chicken, when you could find it, wasn't real chicken, like catfood! What a total waste of money!

A very nice chicken and noodle soup. The broth was delicious too

A very nice chicken and noodle soup. The broth was delicious too

I have been a regular customer of Hong Kong Inn ordering from them about every week or just after that for around the last three years. Their customer service is poor, thinking nothing of being rude, nasty and disconnecting calls as in my case tonight when I remonstrated with the person on the phone for not treating me very well, and communication generally difficult. When I rang back tonight I was asked not to call again when I said I was not going to put up with bad treatment of myself. I had noted previously another customer in their review had referred to Hong Kong Inn's customer service as being non existent. I am an older person who is generally regarded as being a particularly nice and a particularly genuine person. Brent Collins.

Honestly one of the worst food and services possible. It costs as if it's central London but tastes as if it's far north of England. And portion sizes are tiny for the price. Can't recommend this place to anyone unfortunately.

Ordered our food for delivery 1.5 hours ago, can’t even get through on the phone, just rings through. The restaurant just cancelled it without saying anything… at 9:45.. on a Friday. 👎🏻👎🏻👎🏻👎🏻

Food was disgusting. Full of oil, tasteless, bland, just awful. Went in the bin.

I've only ever had takeaways. It's by far the best in St Albans. It's cheaper to order directly from their website, considerably so. I always have a tapas of starters, all freshly cooked and good quality meat. The noodles are also excellent. I can always tell the freshness and use of good ingredients by what it looks like the next day! And obviously the taste. I may have been known to have it for breakfast too. 😋

It's just a pick up place. But it's never open when you need it. Now, it appears to be close during lunch....

Lovely food very friendly staff.. enjoyed our evening in there

Sweet and Sour sauce had a weird taste to it, too tangy and like vinegar had been added, not tasted anything like it before. For the prices (£35) I was very disappointed

food always delicious and great portion sizes

Love this place, great food and friendly staff

Great chinese awesome service would highly recommend

always lovely food, nice people and fast - easier to call now to save money and just a short walk away!

Ordered from here numerous times and the food was always very, very good! Great taste and good portions for good prices. We were always ordering the Capital Ribs and Egg Fried Rice, or Duck fried rice, and it was always a pleasure to eat food from here. A dear routine. Staff is also very nice and welcoming, taking great care of regular customers and having a friendly attitude. Thank you Hong Kong Inn for the delicious food always!

Good and reliable. Love the veggie duck pancakes.

Gave me food poisoning, bought the ribs and immediately started throwing up. I should’ve been suspicious when they quoted a 5 min wait time.

With lovely food and friendly staff, I like to return for my favorite roasted duck with noodles.

Had a great takeaway from there the other night when neither of us wanted to cook. It was lovely fresh and very tasty. I will order again and have takeout from them again. My new fav Chinese takeaway

Sweet and sour sauce very tangy and vinegary, noodles had thick film grease all over them and chicken balls dripping with fat, not impressed for the money

I do like their food its lovely my favorite dish is the chicken satay in satay sauce the main course. The only thing I would say is when they don't pick up the phone when they're supposed to be open means they are probably closed for some reason. Last time they didn't t pick up I drove there and they were closed for a week on holiday. Answer machine would have been nice letting people know. The other thing is they still have strict covid procedures pay outside wait outside. Other wise nice food.

Good portion, could reduce fat and improve service

I’ve had a lot of deliveries via Just Eat from here and the food has always been really good. I highly recommend it.

Great value food. Zero customer service but somehow that’s part of the charm.

Best Chinese takeaway in St Albans EVER! 😋I love their chilli Shredded beef 😋

What to say - the food is stodgy and tastewise flat and sort of stale.Staff pleasant if a bit taciturn.

Decent Chinese takeaway in St Albans (finally!).

Our food took 2 hours to prepare and be delivered, in that time know one answered the phone to ask about our food .. when it did get here it was obviously totally cold.. We heated it in the micro .. It tasted just weird, like a tang on the chicken ... we thought maybe it was the source at the time .. with in 12 hours the whole family was sick and i mean queuing up at both toilets !!.. Never never use this PLACE .. the last thing we need at the moment is to feel ill like that .. Horrible !!

We ordered a large takeaway for my mums 60th and it was delicious- nice and hot, fresh and good portion sizes. Delivery was quick. Thankyou 😁

Had our first takeaway from the Hong Kong Inn and we were not disappointed! The staff were really lovely when I called as I had a question about the menu, and their recommendations were delicious. All the food was really good, delivery was quick and easy, and really good value for money. Will definitely be ordering again!

Just had a takeaway from Hong Kong Inn. It arrived hot and delicious. Really enjoyed our food. Will definitely order again. Cheers.

Overpriced, and the chicken chow mein could’ve deceived you for plain chow mein. Crispy chilli beef was also the worst, I was so disappointed

I often take my friends to this restaurant with my highest recommendations. I visit this restaurant often. I get very good feedback from my friends. The the cooking is yummy and the stuff is welcoming and cooperative. always when we visit this place we enjoy a gorgeous evening. highly recommended.

This place is worth visiting. They have big portions for affordable prices. Regularly neat and with great character. Will visit here again.

I don’t know what is with the bad reviews, the food I’ve had here was cheap quick and fantastic

Food is great but wish the portions were bigger

Best Chinese take-away in St Albans! We are customers for over 5 years and are impressed by the continuous quality food being delivered. Clear recommendation! 😊

Really excellent Chinese takeaway in St Albans. It is always fresh and delicious. Staff are welcoming and lovely. Would definitely recommend.

Very nice, great customers service. The food is good and delicious and never changes ever time I order

Had the king prawn fried noodles (chow mein) and special fried rice. Also pork dumplings and large spring rolls. Everything was really good. Enjoyed a lot and will be ordering again

I write this review as I realise how much I am missing my favourite take away at this time. They have been closed since March and I couldn’t risk getting Chinese food from anywhere else at the risk of it being inferior! Anyway, Purple, we miss you and can’t wait for you to open Hong Kong Inn again. See you soon. X

Can’t go wrong with Hong Kong Inn. Lovely people and always get some free prawn crackers with our order. The battered chicken balls and chow mein are the best!

Excellent Chinese delivery with delicious food and excellent value for money. Highly recommend. Have used them for 15 yrs.

Fantastic and efficient takeaway the duck is a must!

Delicious food. We had the beef and mushroom and dim sum. Lovely tasting and nice and hot.

Absolutely terrible! Tasted like it was kept for a week after being cooked and reheated. Disgusting not coming back here waste of money.

Just had the best beef in mushrooms and king prawn sczechuan sauce this place is amazing

Did a delivery as had family over from Bristol the food was delicious and still hot very pleased and would recommend

Lovely Chinese recommend noodles and sticky ribs

Regularly order from here. Very fast for collection orders!

Having waited over an hour for our food, we phoned and were told it had left ages ago. We questioned its condition after being driven round St Albans for an hour!It arrived after 1hour and 20 mins. It was tepid, tasteless and the prawn toast was greasy and soggy. We were disappointed at the waste of money and food! More of it went into the bin than was eaten. We won't be going here again.

I Return to this Chinese quite often... Always great service whether i visit the shop or get a delivery. Satay chicken skewers are the best ive had. Love the curry sauce. Always give me free prawn crackers.

Bit pricey for beef chow mien and hong skong sweet and sour balls

MANAGER IS RUDE, TERRIBLE SERVICE, LATE DELIVERY AVOID LIKE THE PLAGUE

Good customer service..food fab..2nd visit..look forward to the 3rd..reasonable prices(for St.Albans)..scary thing being phone number registered from 1st takeaway and they knew my name..uncanny!

My favourite Chinese takeaway for some time now. We always over-order. Whoops! More for me then... :-)

The WORST takeaway i have ever had. Absolutely vile and straight in the bin. Will 100% be sticking with China House on High Oaks. Feeling incredibly ill after todays “meal” really was not good nor looked it! Waste of money

Love the food here. Always good quality.

Great food and excellent service. Highly recommended

v good experience. have tried several other local Chinese takeaway. thanks!

Not bad compared to other chinese takeaways in the area. Not great value for money though.

Absolutely disgusting! Ordered chicken curry that tasted and smelt like dog food. Rice which looked like it was from last week. Total waste of money threw it away after one bite!

If I wanted to eat fat I could go and buy a tub of lard at the supermarket for a much lower price. Total waste of money we could have wrung the prawn toast out, everything was highly fatty and we could not eat it. Threw it away and will never go here again

Really fast and good food. Classic reliable Chinese takeaway 🙂

I've lived in HK and this is the best Cantonese food in St Albans. The carbon-wok taste is authentic and the food is always piping hot. From the time we order our food on the telephone to the time our food is ready for pick up, it is approx 10 minutes. Fridays are the busiest and the most we ever had to wait is 12 mins. There is only one delivery driver so picking up food might be faster than waiting for delivery. We highly recommended the fried rice, noodle, and deep fried squid. For working parents, this place is a lifesaver. You can opt out of MSG if feeding children! Fast, Economic, Healthy and Tasty!

Ordered crispy duck and pancakes and the Duck was really dried up and still on the bone and crispy chilli beef was also dried up like they had been reheated. Chow mien was greasy and satay chicken undercooked. Most of it went in the bin unfortunately. Kids liked the free fortune cookies ! Poor value for money overall.

Very tasty and hot takeaway food. Reasonably priced for St. Albans. Would definitely visit again.

Friendly service with great sticky Ribs 😋

Food was very nice some time ago, tried again.....all in the bin, crispy beef tasted of fish, so different to how it used to be, such a shame.....👎

Definitely one of the better chinese take aways in St Albans. Not greasy, very tasty food!

Ordered a pork fried rice along with 2x beef chow meins to cover myself and a friend. I have to say, it was probably the best order of each I've had to date. Highly recommend and will be returning when revisiting St. Albans.

I've been ordering food from this Chinese take away on a weekly basis during the last 6 months and I always been very satisfied with the quality and quantity of dishes provided...especially for the price! My chidren loves the fried rice and noodles which is also a great time safer for busy parents. The lady at the front is very friendly and accommodating. Highly recommended in St Albans.

Horroroso! Pedí tortitas crujientes de pato el pato seguía en el hueso, no triturados, fue incinerado y aspecto y sabor como si hubiese sido a través de la grasa profunda fryer varias veces más. La única razón por la que le he dado 2 estrellas en vez de 1 es porque estoy agradecido que la comida no me enfermo. Me voy a pedir desde aquí.

Vile! I ordered crispy duck pancakes - The duck was still on the bone, not shredded, was cremated and looked and tasted like it had been through the deep fat fryer several times over. The only reason I have given 2 stars instead of 1 is because I am just grateful that the food didn't make me ill. I wont be ordering from here again.

We moved to St Albans just over a year ago and it's always difficult to find your go-to takeout. Hong Kong Inn is reliable (normally 40mins for delivery), food always tastes great and is piping hot on arrival. Really good prices too - recommend!

Ordered food and waited almost 2 hours for delivery. After 1.20 hours was asked if I could pick the order up????? Hungry House gives inaccurate delivery times. Food average at best, will never place another order.

I don't normally eat take outs but was tired so popped into this chinese and got them to recomend meals on what I fancied. The lady did a great job and my husband and I have a brilliant meal. Still nice and hot when I got it home and delicious. Will go back!

Best Chinese take away inn St Albans been there for donkeys years always friendly and helpful and with large portions to boot.....fantastic

very rude lady on front counter very expensive orordered plain nudles for my daughter five pound :( the chef in the back was very nice tho maybe yhey should swap rolls ;) katrina

Don't know how this place can go so downhill in just a few months. Took one hour & ten minutes to deliver. 75% of our Saturday night meal was vile. Rice & noodles were 'okay-ish' but Crispy beef was just all fat..threw it away. Sweet n sour chicken was artificially coloured bright orange & tasted very acidic. The ribs were all bone..no meat. Doesn't even deserve the one ★ that i had to give to enable me to post my review. Most definitely will NOT be ordering from here again.

Wide choice of food on the menu, with good prices. Delivery is quick and free if you spend over £15. Always get my takeaway from here, overall excellent service.