Based on 648 opinions finded in 3 websites
Based on 648 opinions finded in 3 websites
Opinions
Not sure if it’s a new chef in but disappointed at the crispy wings now. Not crispy and a bit greasy. So sad as that’s my fave
Linsey Dickinson . 2024-09-21
MORE AT Google
Ordered for a party we were having and waited an hour. Checked and they cancelled the order for no reason whatsoever. Absolute disgusting service
John Ellis . 2024-07-06
MORE AT Google
Disappointed ordered good all got accepted Stayed up staving to death , they cancelled order after it was due to be delivered 22:46
Alex Orme . 2024-06-27
MORE AT Google
Not sure if this takeaway has been taken over by new owners as not used for a while. Been using Hong Kong Express for 12 years as it was always good value with great food. Tonight was a serious disappointment, curry used to be thick & full of flavour, almost like a Satay sauce but what I got was runny & lacked the flavour it used to. Prices have increased substantially from less than a year ago, that combined with the quality of my meal means I won't be returning.
Occasionalbreak . 2024-06-15
MORE AT TripAdvisor
I ordered our usual, and when arrived the chicken balls were pink inside (see photo attached) and it arrived cold and soggy. When I rang up to complain the lady was very rude and said it couldn’t have arrived pink because they cook the chicken twice and it’s not cold because they cook and deliver straight away. She said the best they can do is a £2 refund! I am absolutely appalled by this considering we spent £36.50 and to be offered £2 back! It wouldn’t even be worth the petrol cost to collect our refund.
Katie Moore . 2024-04-26
MORE AT Google
Order a lot of food, food was cold, chicken balls was still pink in the middle. Rang them to complain all I got was they can’t be pink they get cooked over twice. Food isn’t great at all. When i told them the food was cold they said it can’t be it gets cooked and delivered straight out.. absolutely shocking.
Brendan Moore . 2024-04-26
MORE AT Google
Ordered at 22:15 just got home at 22:30 and served it up and a small spider just crawled out of the egg fried rice that's put us off eating it and it didn't look too appetising either the beef curry looked and smelled fine but the rice didn't look great. First time going and the last time just chucked it all away waste of money as its put us off completely.
H Smith . 2023-12-21
MORE AT Google
Food was good but curry needed more flavour
Neil Chambers . 2023-12-05
MORE AT Google
Just had a meal it was too salty to eat.
Judith Randall . 2023-10-19
MORE AT Google
Good friendly staff, never had a bad meal from here
Barry Downes . 2023-03-10
MORE AT Google
Asked for curry sauce Sends me sweet and sour sauce TWICE
ann crowley . 2023-02-27
MORE AT Google
The curry was bland, no flavour! The chip were rock hard, over cooked and dry! The rice was overcooked and dry! The spare ribs were like eating a flip-flop! Disgusting!
KillSmoke . 2022-12-03
MORE AT Google
Use this takeaway regularly have had no reason to complain about anything, food good, service excellent, always arrives in good time and hot.
Julie C . 2022-10-04
MORE AT TripAdvisor
Paid for a large amount of food, however when the food was delivered the order was missing 3 items. We called to explain that multiple items was missing - the woman on the other end of the phone was VERY argumentative refusing to accept their mistake. No refund or delivery of food missing was offered. We therefore won't be using them again and have disposed of their menu
Ian D . 2022-07-16
MORE AT TripAdvisor
Food missing from an order of £96. Takeaway would not accept that 3 peoples meals where missing. Lady on the phone was argumentative, although I said multiple times all bags and boxes had been emptied and people had nothing infront of them. Custom lost forever
Jessica Davidson . 2022-07-15
MORE AT Google
Paid for a large amount of food, however when the food was delivered the order was missing 3 items. We called to explain that multiple items was missing - the woman on the other end of the phone was VERY argumentative refusing to accept their mistake. No refund or delivery of food missing was offered. We therefore won't be using them again and have disposed of their menu.
Ian Davidson . 2022-07-15
MORE AT Google
Food missing from a large order. Takeaway refused to accept that had missed anything. Mistakes happen but it's not on to refuse to rectify it. Avoid.
Liam Godfrey . 2022-07-15
MORE AT Google
Brill food. Not had a bad 1 yet
penny west . 2021-08-22
MORE AT Google
This place is filthy I've seen where their cooking and if you seen what I've seen you would never go near the place you've been warned
Cez Jones . 2020-06-10
MORE AT Google
Absolutely delicious food and fast delivery
Joanne Wilson . 2020-05-14
MORE AT Google
I have been using them for over 10 years food always great, entrance area needs a good clean or refurbishment.
NISSOS M . 2019-11-23
MORE AT Google
Good quality Chinese takeaway, I enjoy the chicken in capitol sauce which I’ve not had before from other takeaways
Philip B . 2019-06-13
MORE AT Google
Staying at a Travelodge nearby. Ordered a meal online having read the reviews . Service was spot on. Food was ok but nothing special.
Colin D . 2019-03-31
MORE AT TripAdvisor
Consistently good. Never any issues with the order. Very happy.
Jim Crossley . 2019-03-16
MORE AT Google
Absolutely shocking, paid £25 Just to throw in the bin, i have never seen anything so inedible in all my life.
amanda . 2019-03-04
MORE AT Just Eat
Really enjoyed what we ordered
Deb . 2019-02-28
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Ordered a can of coke to go with the meal. This was stuffed in between all the hot food making it undrinkable with my meal. The chicken tasted slimy and overall the food wasn’t good.
Greg . 2019-02-22
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Outstanding food!! ordered from here 4 times this week ordered from a lot of Chinese takeaways and this is by far the best one we have ever ordered from and will now be the only one we order from. I would strongly recommend
Shelby . 2019-02-21
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Fast delivery amazing food once again couldn't fault in anyway
Shelby . 2019-02-21
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Very good service meal satisfactory would order again
gary . 2019-02-17
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Chips looked and tasted a week old even dog wouldn't eat them dint even receive any prawn crackers 1st and last time I have ordered from here
brian . 2019-02-17
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It came earlier than expected but some of the food didn't taste nice unfortunately.
Mandy . 2019-02-17
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Unfortunately it wasn't to our liking
Donna . 2019-02-11
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lovely meal great portion sizes tried something new and was tasty too! thanks 🙏
Stacey . 2019-02-04
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when one orders for 7.30pm, then the Just Eat app said it has adjusted the time to 7.40pm. this was okay. Then the delivery came at 6.40pm. this was not acceptable. Can you NOT READ THE CLOCK??????. Unfortunately, This WAS the last time we would ever order from these people again
HAROLD . 2019-02-01
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Disappointing this time. Prawns were over cooked and chicken balls weren’t good.
Kirsten . 2019-01-28
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Asked for earlier delivery,got it and food excellent as always! Great stuff!
P . 2019-01-21
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Disappointed with the food but maybe just a busy Saturday night. Thought it was very expensive for a meal for 2
jackie . 2019-01-20
MORE AT Just Eat
Lovely as always best Chinese around always early and pleasant delivery drivers
claire . 2019-01-19
MORE AT Just Eat
failed to deliver part of the order when we phone was told we never ordered it and would have to pay welcome to my new buissnes lucky house
Kevin Mclennan . 2019-01-18
MORE AT Google
Satay chicken was disgusting and inedible. Will not be ordering again.
Leah . 2019-01-12
MORE AT Just Eat
Lovely food, ordered at 5.40 delivery expected at 6.40 and came at 6 o’clock, lovely delivery guy who seemed really genuine and the food came fresh, hot and tasty will definitely order again! Also got free prawn crackers which was a nice surprise as not many places do that anymore
Kelly . 2019-01-07
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Enjoyed it very much, hot and really nice
shirley . 2019-01-05
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Great food which arrived early.
John . 2019-01-05
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fantastic delicious food and delivery guy friendly and polite 5 stars ⭐️
Lea . 2019-01-03
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food was lovely. would order again
Sharon . 2019-01-03
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Delicious food excellent service quick delivery defo recommend
claire . 2019-01-01
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Perfect food, delivery delayed due to weather
bryony . 2018-12-17
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LATE and cold........shame as once reheated 'tasty' disappointing as a new customer.😟
annette . 2018-12-15
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Lovely food, late delivery but not by much
Zoe . 2018-11-30
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Food was great Will order from here again
Craig . 2018-11-28
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Great food, fresh, full of flavour and arrived hot.
John . 2018-11-23
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food was cold chips were that soggy most were mush won’t be ordering again
Bethany . 2018-11-22
MORE AT Just Eat
Usually great service. Ordered tonight via just eat. Received a message saying food en route. Called take away and asked where food was. Driver arrived with cold food and said 1st driver couldn't find house so he brought it. He agreed food was cold and took it back. I called to say food was on way back and was told more food was being cooked and would be out shortly. Received a call from just eat saying take away had cancelled order i told them what had happened and was told they hadnt been told that and would refund. Called take away and boss wouldnt come to phone and just shouted if we wanted more food it wpuld be 2 hours. Totally disgusting service. Will NEVER use them again
MARIE METCALFE . 2018-11-17
MORE AT Google
Lovely food will definitely order again
Ben . 2018-11-03
MORE AT Just Eat
Fantastic food and came quicker than expected - always a great service 💕💕💕
Amanda . 2018-11-02
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the thai rice and noodles were not thai in the slightest and the rest was over cooked with no flavour at all. It was nasty and over priced
Patricia . 2018-10-22
MORE AT Just Eat
always on time and excellent food
Pat . 2018-10-05
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good service and food arrived early!
catherine . 2018-09-20
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foods excellent highly recommend
Sharon . 2018-09-18
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Always good. never fail. will be ordering again.
Naomi . 2018-08-30
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Food was not hot on arrival & wrong item was delivered. Phoned to let them know, woman was very helpful but unfortunately our meal was ruined. Time l waited for my replacement my partner had finished his! No meat on barbecue ribs as well. Not an enjoyable experience at all.
Ann . 2018-08-24
MORE AT Just Eat
Nice food, good price and quick delivery by very polite staff
cheryl . 2018-08-17
MORE AT Just Eat
amazing food only criticism that prawn toast was slightly over cooked... amazing portions too thanks x
Stacey . 2018-08-16
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Lovely, piping-hot food, as always!
Denise . 2018-08-14
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Curry sauce a bit stodgy and chicken a bit stringy!! But ok, I guess. Will probably stick to our usual.
Rachel . 2018-08-05
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Nice food good service just a little too spice on the red Thai. Would order again
Paul . 2018-07-15
MORE AT Just Eat
The kids are really happy for their free drink! Thanks a lot for doing that! As usual, awesome food and great service!
Daz . 2018-06-30
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Great meal as always . Love this place . Thankyou
Sean . 2018-06-16
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I can’t believe on a £40 order you wouldn’t throw in a free bottle of coke!? Food is great though
Daz . 2018-06-16
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lovely good, piping hot when it arrived, driver was extremely polite, top quality service.
Sam . 2018-05-06
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Wasn’t happy was no free prawn crackers and wasn’t asked if we would want either free spring rolls on chicken wings
Hannah . 2018-04-29
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Absolutely disgusting! I spent 35 quid on treating my family...the chicken was slimy and had no resemblance to chicken what so ever! When I rang to explain the lady on the phone explained she'd had a few say the same and she'd speak to the chef. All he said was "it's the same chicken I've always used" that was it! no apology! no offer of a discount or refund! Absolutely disgraceful service!
daisy . 2018-04-23
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First time used. Definitely use again. Nice quality food and came earlier than estimated time!
P . 2018-04-15
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First time ordering and was pleased with the delivery, the food was hot and tasted nice
Patricia . 2018-04-07
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This Chinese caters for all members of your family. It’s clean and reasonably priced. Staff are friendly and they deliver locally if required. Not too expensive but great food
PudgeBear27 . 2018-04-05
MORE AT TripAdvisor
The special curry was tasteless and had barely any meat in it, was full of veg. Had a prawn that was very hard and chewy. Just glad we had sweet and sour chicken as well well which was OK. Disappointing as have ordered before and been satisfied.
Kayleigh . 2018-03-10
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Crispy beef and tub of curry nice. Special curry bland
Tracey . 2018-03-10
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First visit to HK Express, food was great. Kitchen was extremely busy, which says a lot for about the quality. Will definitely use again.
Mark . 2018-03-10
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Food was lovely, and came piping hot. Delivery time not their fault as the snow is horrendous. Driver was very apologetic regardless. recommended.
Rob . 2018-02-28
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Order hadn’t been started on arrival so there was a 40 minute wait in the takeaway. However, front of house staff and food were both marvellous and worth the wait.
Matthew . 2018-02-28
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didn’t receive all of the order, and was told to just ring the shop, will not return
Joe . 2018-02-22
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Disappointed, the food was only lukewarm, and the chicken had pineapple in the sauce.
C . 2018-02-10
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Absolutely gorgeous food so pleased we have delivery service
Sarah . 2018-01-31
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Amazing... wings are too die for !!
Piage . 2018-01-27
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My fav take away great yummy food
Sarah Ryan . 2018-01-26
MORE AT Google
lovely... vegetables needed to be a little softer but other than that it really was a nice meal
Kay . 2018-01-19
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Mostly delicious, but the ribs were a bit dry.
C . 2018-01-14
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Sorry to say it's the worst Chinese takeaway I have ever had, I wish I had seen the reviews before ordering. Noodles were plain Chicken and beef were the worst reformed meats I have ever tasted The duck was more fat than duck and so tough! Prawns were tough and chewy Salt and pepper chips were a bit spicy but ok Would avoid this place
Stacey . 2017-12-28
MORE AT Just Eat
Sorry to say that this is one of the worst Chinese takeaways I have ever had.The duck was tough and fattyThe prawns were tough and chewyThe noodles were blandThe chicken and beef in chow main dish were the worst reformed meats I have ever tasted.Gravy was runnySalt and pepper chips were a bit on spicy side but enjoyed them
chrisandstacey . 2017-12-28
MORE AT TripAdvisor
Gave us the wrong food had to wait another half an hour didn’t even apologise to us
Lucy . 2017-12-27
MORE AT Just Eat
food arrived late, missing items from the order. after several phone calls an hour later they dropped off the missing items only to rudely ask for some chips back to use for another customer which i believe is a risk to hygiene. food watery and not worth the money also the unprofessional approach and customer sevice was shocking. wouldnt dream of ordering again.
The Man Cave UK 2.0 . 2017-12-27
MORE AT Google
delicious, will definitely order again!
C . 2017-12-26
MORE AT Just Eat
Definitely use them again, if I come back here working. One of the best Chinese meals I've ever tasted!
John . 2017-12-16
MORE AT Just Eat
Beautiful food! not at all greasy, full of flavour, perfect
Home . 2017-12-13
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Food was not that great. Sweet and sour sauce was horrible and all sauces seemed watered down. Duck was also very very chewy, seemed over cooked and not great quality. Will not be ordering from here again. Vegetable rolls where also the worst I have had.
Tanya . 2017-11-30
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The food was great, the only reason for him being late was due to the adverse weather. The roads are really bad. All in all extremely enjoyable meal.
David . 2017-11-30
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Meat was cooked to perfection; literally fell off the bone.
Jade . 2017-11-23
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Cooked to perfection.... we had Lemon Chicken and Beef with Black Bean. Both were just great. Lots of other choices. Ample portions with a good balance of vegetables. Asked for "No Onions" and got no onions. Nice to be listened to.
Grumpy_Old_Traveler . 2017-10-31
MORE AT TripAdvisor
It just tasted horrible too much cornflower and no meat
kelly . 2017-10-26
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1499 Opinions
On October 25, 2024, I found an unexpected object in my crispy shredded beef dish, which has left me devastated as a long-time customer. I reported the incident to the FSA, and while I’m not seeking compensation—having declined the refund from Just Eat—my goal is to prevent this from happening again. I understand your cooking process, but I believe the contamination occurred after frying. If my feedback leads to safety improvements, that would be a positive outcome. I’m not trying to harm your business; I just want to ensure others don’t experience this issue.
462 Opinions
The food was mediocre greasy and bland was very dissapointed we were a party of 4 the bill came to over 200.00 which included some drinks , split 4 ways I personally paid 55.00 for some greasy veg spring rolls and some tasteless veg vermicelli thank god for soy sauce , but the worse thing for me were the toilets omg probs the most dirtiest I’ve ever been in 🤦♀️was horrified I’m surprised they keep busy , the place needs a full refurb , so dated and looks like it hasn’t been decorated in over 20 years I certainly will not be going back 😳
20 Opinions
Do not order salt and pepper chicken from this place!taste like they've just generally mixed so many cleaning products and when I rang back their were rather cheeky towards me however we had eaten everything else with our food and they told me they wanted all the food back to examine when it was just the chicken?customer service was awful I also work in a Chinese myself and I would never speak to customers the way they spoke to me tonight it was out of order and very disrespectful
28 Opinions
I got spare ribs which were lovely The chips were ok and the mushroom omelette was to for the chicken balls were nice the sauces curry and sweet and sour were delicious
98 Opinions
First time we have ordered from here and we really enjoyed the chicken curry and special curry and rice. It was delivered on time , the food was delicious and the delivery man was lovely and polite. Thank you so much