Based on 3 opinions finded in 1 websites
Based on 3 opinions finded in 1 websites
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39 Opinions
Had to wait 3/4 of hour for a breakfast. No mugs available. Staff clearing trays away handing dirty crockery and table numbers then going to food counter to touch people's plates without cleaning hands first.food left on serving counter for ages before being brought out,people then sending it back because it was then cold as ours was,not as good as it used to be
16 Opinions
The staff was friendly and easy to get a laugh from. they work well as a team and the cakes and huge pot of tea was welcome after a few hours of shopping.
22 Opinions
6 of us dropped in for a drink after the cinema at 22.05 today . Totally deserted except for one customer at the bar. Waited over 5 minutes before the customer offered to find the bar staff. Empty glasses on bar and tables so obviously work to do but no staff. Young lady eventually appeared and promptly said we've finished serving. No apology. I am amazed bars can afford to turn away 6 customers let alone without an apology. Also strange on 2nd July to read Christmas menus displayed around the walls. No idea if these are very early for this year or left up from last year? I've worked in hospitality much of my life and the golden rule is 'never turn away a paying customer' Unfortunately a no stars review wasn't an option. Very disappointing.
184 Opinions
I actually was so hesitant to order from here but I genuinely think the pizza is probably the best in town genuinely!! Yet to try the wrap but the pizza is BEAUTIFUL
108 Opinions
Visited today.. how sad I used to run the clock house , which was a vibrant place for locals and friends of Southwold to visit We worked hard to look after customers always making sure they were happy with the products we happily delivered. Coffees were made for local customers as we saw them walk up the pier, making them feel special and valued….. not today, staff totally uninterested, unmotivated, no leadership It made me feel very sad to see this special venue so badly run I was also grubby, uncared for… let’s hope the new owners do something fast, before the season starts