Burger King in Waveney

Food was late and cold. Very disappointing

Got completely wrong food. Expected burger git bangers and mash.

i dont know how you expect food to get from one end of abtown to the other on a e bike and when i was tracking it it looked like he did more than one drop off then ended up at the wrong adress as sat nav keeps getting our adress wrong its a joke.

Was busy but staff where super friendly, was nearly about 20 people and 4 staff, so understandable wait time, would recommend, food was hot and fresh 😊

Missed part of the order again and the delivery said 20 minutes for an hour

Food was nearly cold when it arrived, I had to reheat it. Happens nearly every time.

Waited over 30 minutes for 2 cheeseburgers

Absolutely disgraceful had to drive back as they didn’t give the order we placed instead of burgers they gave us chips it’s was over a hour wait and we ended up having to drive back to complain

Half the order missing, what we did get was cold

Had to wait 30 minutes for our order while the just eat drivers were made a priority

Small chips . Very bad service . Had to come back with missing drinks

good delivered cold waited over an hour for 30 order ordered 8 quid refund.. absolute joke

Half our over was missing, didn’t realise until the driver had left

Missing the chilly cheese bites

Burger King is my favourite thing to eat and it’s saddening that this Burger King is my local one as it is so terrible here. They never put any napkins in the bags when you takeaway which should always be done even without the customer asking and they sometimes give me the complete opposite of what I’ve asked for and most the time they forget what I’ve asked for and don’t put it in the bag.

Quick service , food was lovely , brilliant customer service. Would definitely recommend.

second time burger king has managed to forget to pack the burger, how hard can it be, it's literally in the name!

didn't deliver my tango drink with my meal

Great food nice and fresh and great atmosphere the staff are always polite and didn't take long for our food to arrive either

The Chertsey bacon fries were not as good as usual, as it was “hunt the cheese and bacon”

my order contained loaded fries. however there was absolutely no cheese on my loaded fries. they were simply just fries. I took pictures expecting to be contacted after my complaint. but no contact, and no interest. won't be ordering again

I went there for lunch, and food took 20 minutes. The chips were amazing. However, the burger was another story; taste was ok, but it looked squashed and not much salad or sauce.

delivery was poor missing half my order

cold and barely any cheese on chips

Not very hot!! considering how close i live but good food.

Miserable staff. Been a few times and never once seen a person even slightly crack a smile. Always quiet but still takes 15-20mins to get food from the drive through

I don't think it counts as fast food when the order takes 20 mins to do even though my partner and me were only people in there. Didn't even start the fries until 12 mins after the order as was too busy getting other staff to sign someone's leaving card. Suffice to say the burgers were stone cold by the time we finally got them.

Food almost cold when only 4 min drive away. Had to reheat in air fryer.

My order was delivered on time but it was cold upon arrival

Items missing to be precise 3 items burger, chips and drink!!!!!!!

ordered food at 20:00 and never received order. Eventually had to get food from another restaurant after waiting for 2 hours. Will never order again from Burger King

AVOID! More than half our order was missing. Called the branch and they blamed the driver and said, the driver messed up "Nothing to do with us". The branch didn't care.

Took ages to arrive and when did was cold

5 stars as food and delivery service very good. Unhappy as rarely I order takeaways but each time, items that I have ordered aren’t in the bag. So paying for items not delivered. Do better please.

The driver obviously had trouble finding us but didn't call us and walked around for ages with our food in a paper bag resulting in cold food

When my order arrived it was really cold

The food was cold when it was delivered.

Usual good quality and ok value for money. Quite noisy inside with kids and background noise but not too bad.

Items missing, driver could not find address.

Worst Burger King was freezing cold and missing chips ans the burger was dry

No sauce on chips food cold and very poor quantity

Food was tasty and hot, restaurant got every bit of our order right, delivery was fast and hassle free. Thanks!

Took 2 hours to get food and when it did arrive everything was stone cold

Driver very rude. Barked for delivery code. Then ignored me after I asked a couple questions. Horrible ****

Awesome flavours and taste. I really recommend this restaurant.

Very helpful and friendly staff and food amazing and very good with allergies when informed

It was one of the best meals I've ever had, the texture on the meat for the Chicken Royale was delicious and the fries were amazing especially the cheesy bacon loaded fries. I also love the fact it's free refills, not many restaurants do that, and that you can do the cold/fizzy drinks yourself.

Great service and hot food great parking facilities

We did not receive the correct amount of food.

For a fast food restaurant it's very good, clean and tidy, clean loo's good service and at the moment better burgers than Macdonald's 👍

restaurant sent wrong order 30 minutes late

All the workers in this burger king are very friendly and helpful. The dining area was clean and comfortable and the food was served fresh and up to standards!

very late, not a happy customer

Delivery came on time , but food was cold and we did not receive all of our order . We ordered 1 vanilla shake and 1 frozen fanta strawberry & raspberry drink. And did not get them . And my chips looked like there was half a portion in the box .

The food was cold and where I had ordered a bacon double cheeseburger XL meal with no bacon I actually received a regular (tiny) cheeseburger having paid for the XL and although I complained straight away I have since had a message saying I would not get a “refund” as it was over 24 hrs since delivery and it is not even 24 hrs since delivery now ???

delivery turned up , we opened the bags to discover our drinks,fries and onion rings where missing, the drinks we didget where wrong flavour and size, we got jalapeño bites which we didnt order. That was half our food gone. can't ring the store as they are now closed. Absolutely ridiculous. Waiting on a refund request which is going to take ages to get back.

Rubbish, order wrong, one worker was so rude. Food was, cold, absolutely awful, worst burgers ever had.

paid for milkshakes and they were not supplied.no substitutes either

first a simple meal first time to try it...its then late to when I originally ordered.So when it arrived cold..I had to stand at the door and try to remember the code..eventually going through my phone.I have been using just eat since it started..not anymore..takeaways are extremely expensive these days..especially delivery.The service ,timing ,everything about it was a pauling..never again

Poor services its not the first time staff cant be bothered to take my order there is nothing wrong with food just lacking customer service will try again in day or two time to see if they sharpen up there act

Had my order in 3 minutes, was hot and great too, I didn't order much but would defo recommend for a quick bite to eat 😊 Over all satisfied with the service

Amazing food, always hot and always served with a smile,100% recommended. Clean restaurant Never going anywhere else again❤️❤️❤️!!!!!!!!

Wrong milkshake and no onion rings

Service was brilliant, staff were lovely. The food i ordered at drive thru was given quickly and it was the perfect temperature, can’t recommend enough!

It's a good Burger King. Not much more than that to say really. Clean and friendly.

Food was just as I expected and tasted really good. Delivery driver was friendly!

The best experience I have had in a long time within all local fast foods, staff were efficient, quick and lovely. The food was amazing and was a lovely atmosphere.

Kept driver waiting 45 minutes at restaurant. Late, Missing a burger and somehow cold! Truly awful and none of it drivers fault/ Please refund - shocking service from burger king

food was cold and took over an hour and a half from time of order.

The workers were very friendly and efficient, a nice atmosphere for lunch with the kids, and the burgers were good quality. Would come here again.

So fed up with just eat same problems cold late missing food need I go on, this time time change at least 7 times, when delivered no drink and this time not even a refund for missing drink absolutely appalling and robbery now trying to charge back so many problems

Great service, really enjoyed the food, will definitely be using more often!

Visited recently, food and service was great.

Food was ok, but the tables, without exception, were absolutely bloody filthy. Food took an age to come out and staff seemed to be a triumph of attitude over ability.

Order was wrong and missing items, tried to call to ask if the correct food could be resent, however the the phone rang and rang only to be asked to sent a text message, so I had to jump in the car to resolve it, once there I explained what had happened and the manager didn’t kindly correct the mistake and replace the food. To add insult to injury when I received the food I asked if I could have the details to file an official complaint, I then had to wait another 10 minutes.

First time trying, everything was pristine despite the late arrival.

didn't check order. missing drink.

waited an hour and a half and came stone cold!

always getting derived in the next street even they derived here 3,4 times a week it always cold or missing things it a joke

The food was cold and the cold drinks were in the same bag as the food.

Ordered a takeaway for the family tonight, not only did it arrive stone cold it was practically un-editable, most went in the bin but the onion rings were ok, never again will I waste money with this shower

Always missing food, considering the price of their meals i’m paying for aswell is ridiculous. Always missing a burger meal or a box of chilli cheese bites. not the first time it’s happened and it’s just unacceptable now.

Food was cold and delivered much later than originally estimated

Honestly surprised this place is still going. In the “restaurant” for 45 minutes and there was a rather large spill on the floor, no one had cleaned it but at least there was a sign. I can count at least 7 tables with food and stuff left on them that hasn’t been cleaned; not saying it’s the staff’s responsibility but c’mon. Food is very overpriced for what it is, makes McDonalds seem cheap!

i hate complaining but food was very cold but the driver was very sweet, i just spent a lot of money on a meal i couldnt eat

very nice and nothing missing from order.

absolutely awful. ordered a nuggets meal and chicken royale meal. got double.xl burger meal and no milkshake. joke.

Won't be going again, staff not friendly, ordered large, and got medium squashed burger, like the McDonald's ones, came here when first opened at North Quay, and burger and chips, they were proper as they should be thick chips, and a big burger, Tonight squashed burger small, chips almost like McDonald's, and staff very happy (NOT)..not really bothered, Don't waste your money!!!!!

terrible cold food wrong side sent and drink was spilt over the food

No onion rings No sauce Burger was dry.... Not a good experience

Times kept moving on and on for dwlivery

I ordered a large drink the cup was under half full no dips food wasn't very warm

Girls messing around in the kitchen, they were being extremely loud. cold food. Terrible service. Dirty Never going back

FOOD LATE ! FOOD STONE COLD ! AND MISSING ITEM'S! OVERALL A SHOCKING SERVICE WILL BE GOING ON SOCIAL MEDIA!!!!!!!!!

hardly any chips, ordered burger with bacon, cheese and no pickles, got a burger with pickles, no cheese or bacon, food was also cold

Just got my food stone cold not happy £19 shocking

Delivery was later than originally stated and food arrived luke warm.

I asked for cheese not to be poured over the chips but to be presented separately. It arrived poured over chips. I paid extra for a Milkshake and received two thirds of a cup full of dried ice stuff mixed wiyh strawberry suryp and artifical sugar

food was abit cold but was perfect unlike my last 2 orders

havent deliviered the right items