Mediterranean Kebab House in Waveney

Check out the edp24 news article today. Zero food hygiene rating !!!

Rat droppings in a kitchen, greasy surfaces and a staff member reluctant to clean themselves were among the shocking findings inspectors found at a town's kebab shop Lowestoft journal please read before you go there

This place messed up my order and when I called all they could tell me is that there is nothing they can do about it and hang the phone up while I was talking very very poor service!!

Just walked into the shop and asked for the Mediterranean special which is clearly on the menu and I can see the meat and the guy says we can't do that ,but we can the pizza version,I said I'm in a kebab shop mate I want kebab and he looked at me like I asked for sprinkle top twizzle gold layered fairy unicorn cake ,so I said don't worry about it and left ,I'll give a big fat 0 on customer service and a 10 for being a mug

Good food, good delivery service ❤️

They say there open till 2am but never answer get the open sign of Google if you ain’t open

I don't know if it's been taken over, but the lack of patience over the phone is by far the worse I've ever experienced. You give your order and straight away he wants to put the phone down, even when you make a point of trying to explain as to what you would like on your Kebab and drink, he's to busy rushing to get rid of you. I had to return an order of chicken and chips, as the chicken was rank and someone or something had already had a good munch on the drumstick. I haven't a clue as to what is going on there now, but it certainly will not last long the way they are going.

Tried to order rang and rang nothing. So rang again. They hung up. Rang again phone off the hook. They don't close for another hour.

Food took 2 hours to arrive and got the order wrong so we tried to ring back to let them know but thay was rude about it and just hung up on the phone before I even got to tell them what was wrong

Had the wrong food delivered. Phoned up to ask where our delivery was and was told that they would bring ours. Has not turned up. It is now after midnight Never ordering from here again. Do not want to give them one star

Waited 2 hours for food to turn up only to recieve the wrong order. Phoned shop was hung up on and not answered again after repeatedly trying to ge through. Absolute waste of time and money. Last meal of holiday ruined. Would give no stars if I could.

Absolutely delicious food. Highly recommend very professional and polite staff. Best pizza in Lowestoft

It was really nice lovely people would go again Love the wedges that was my favourite But all of it would amazing will come again

Chips uncooked , chicken burger turned out to be chicken wing in a bun. Was not very happy with this take away will not be ordering from this place again.

i must admit the reviews got me paranoid.. but not bad!

I'm really sorry I ordered so late on a Sunday. The food was lovely xx thank you

bad experience do not order from here

Disgusting, cancelled our order after accepting it with no reason. No other take away has ever done this to us.

Ordered from here tonight it came on time the portions are big I wasn’t expecting the popcorn chicken to come in a big box. I enjoyed it but the only down side is the food was warm when it arrived and not hot. Will definitely be back. Keep up the good work 😁

Orded from here pay a delivery fee for the driver to ring me and tell me he wont bring it to my door and then also for the women on the other end of the phone to be rude and say its not her problem well gotta say what a experience will not be ordering or recomending this place again.

Avoid, I tried once and everything turned up with no salad then tried a second time a few weeks later and got told rudely I'm to busy to deliver. Very over priced as well.

Had a couple of recent orders that haven't been quite as nice as previous orders. Food still been lovely just not as amazing as usual. Had a good chat with a lovely new guy on the phone and tonight's food was absolutely amazing !! Everything was spot on and tasted perfect!! Will always come back. Thanks so much guys :)

Used to like this place but not so sure anymore. Gave me a bad belly. The burger buns are stale on the bottom which is not nice.

order never turned up after saying it was delivered on food hub, called the takeaway and they said it was too busy and only one driver. currently 2am with no takeaway in sight and food hub not willing to do a refund.

Put a order in got confirmation of it last I knew it was with the delivery driver ... it never turned up tried ringing no answer and now its closed .. not happy will be wanting a refund.

Food hasn’t arrived and they won’t answer there phone absolutely discusted can’t get money back eather

Come here alot always great quality food.

I’d strongly advise you all go look inside this takeaway first before you order . Hygiene standards ‘ food prep area ‘ grills ‘ floor ect are ….. discusting and unhygienic. I for one will never order from this establishment again .

Kebab meat and chips with garlic sauce was lovely. Staff nice too.

Foods always greasy, nice dont get me wrong, but VERY GREASY, 2 and a half hours late and no phone call and them pretending ive given the wrong number....

Never arrived so rude on the phone and then never brought it

Super slow service waited over 1 and 1/2 hr to be told another 20 mins phoned again to be told on way. Waited another 1/2 hr after the initial 20 mins. When food was delivered missed items and items overcooked would not recommend!!

No organisation!! ordered online we got an email back confirming our delivery time, 30 minutes after we should of got our delivery no food! so called to ask about our order to be told another 20 minutes, when it did arrive the only thing edible was the pizza. I called to complain but it fell on deaf ears we will not be ordering from here again.

Very rude on the phone. Unprofessional. Won't be calling to order again.

Food was terrible and 0 customer service. Avoid

Hands down the best doner kebab I've had in a very long time, meat was amazing and huge serving to, not to sure about the tarmamind style Sauce, but it something different, I'm only going to be buying my doners frim from there from now on, truly delicious.

Very rude on the phone to my mum shouting at her to talk slower ! Disgusting

It wasn't even the pizza I ordered so just wasted my money

Aboutsulty shocking!!!there was barely any salad with chunks of carrots on top the chicken was over cooked and cold wont be ordering from here again

love to pizza from this place delivery time ıs normal and frıendly staff thanks and there web page ıs very easy to use secure payment lovely

Absolutely disgusting how expensive it is to then get a small instead of a large that is cold also then takes ages to come I have used this place for years and it has slowly just got worse and worse I will not use this place ever again and i sugest u do the same im tired of paying loads of money for late cold food I hope this place closes down !

Ordered on Tuesday night and did not get delivered. Said they phoned to say they were outside but I got no phone call. I asked did they knock and the reply I got was no because it was late. I asked for a refund because it didn't turn up and they said no because it was my fault it didn't get delivered. Will definitely not be ordering from here again. If your going to deliver something bloody knock on the door. The reciever is expecting you to knock not stand outside and then leave.

Ordered at 6pm today, delivery est 7.25pm I understand that Covid 19 is happening so at 8.50pm we called and asked where our food was. We were told it was a fake order and they weren’t delivering until we paid upfront!? Why didn’t you call? It’s a fake order. The kids are starving? It’s a fake order though. We are sat here with cash waiting and starving kids, why didn’t you call? It’s a fake order so... Don’t even bother ordering! Total joke. Ordered from Pizza Time in the end! They delivered!

Waited 3 Hours from time of delivery. Still no order. Called 5 time's "it's on its way". 30 minutes later,no order. Asked for a refund, told that would be a problem as staff don't speak English. Person on phone on been there 4 days, needs lessons on customer service, very rude and not at all helpful!!

I would not even give this a star. I order food at 17:50 and it arrived at 19:20. When my order arrived it was the wrong order. I called the Restaurant and they said they would send me out a new order. 20 mins later the driver showed up and he had only half the order. So he went back to get the rest of the order. Another 30 mins later the driver showed up and the chicken burger i ordered was horrible. The Chicken was cold and dry, the bun was burnt and there was no sauce in the burger. Overall i would never order form here again and i suggest no one else does either

Still waiting 3 hours later with no food absolute disgrace dont order from these tramps

Phone up at 5.30pm to Order Pizza and Kebab..At 6.45 phone again to see where food is to be told will be at least another 50 mins as only one Driver working .... Why take orders you cant fulfil ..I had been a loyal customer for 2 years but lately your service has become terrible..

Food was freezing cold waited and hour an a half for a pizza and small chips. Delivery man gave me more money as he didn't count properly, to then hammer on my door for the money back which I gave him and he walked off. And it has 1 star higine, salad was horrible an old

After waiting an hour for a pizza, was told it was 3 minutes away. After another 40 minutes it finally arrived, and it was cold and tasteless. If your considering ordering from here, I advise not to bother! Appalling service and disgusting food.

Ordered food for delivery, and was told, 30 minutes, the food finally arrived after 75 minutes, not only was the food cold, but the pizza was burnt. When i complained, i was told that there is only one delivery driver, " der", why not tell me this when i ordered. Will not order from there again, even if it means that i go hungry

Food is nice havent had a bad meal yet

Downloaded & Placed order via Mediterranean kebab houses our app and got 15% off. Bonus. Food arrived with in the 40 minutes estimated. I had wrote in notes to swap drinks & no red cabbage on kebab. When food arrived the friendly driver apologised for not having the drink I wanted in stock and gave replacement which was fine. The Kebabs were lovely and had loads of meat, and cabbage had been left off so I had a happy hubby. Will definitely order again.

I usually just get just eat from here, but the staff are friendly and the food is fast and cheap.

Manager is nice, food is ok. Staff needs work.

I was a little anxious about ordering dinner at all. Reviews are very mixed for a lot of Lowestoft"s takeaways. As we were all tired and hungry we opted to drive into Lowestoft, park and head for the first place we came to. We lucked out 😁. The chefs were friendly, the food was well cooked and tasty, the portion size was massive leaving plenty of leftovers for tomorrow. Thank you.

Crap food, 25 minutes late with delivery, got the order wrong! Chips seemed like they were just blanched, not fried. Got the order wrong regarding pizzas. This was the only time I've used them and never again!

I been with my friends I eat fried chicken and that was better then kfc all my friends was happy with their meals thanks guys

Best kebab friendly service I had a chicken kebab and doner kebab combo it was best kebab I had long time love this place..

Great service and lovely food. I will be in bungay in a few weeks and will definitely be returning they do 20” pizza wow

Absolutely disgusting.. First of all the driver turned up with not enough change and walked away saying he will give me change later. I phoned up and complained and driver turned up 5 minutes later ( by this time my food was cold and soggy) he still didn't have enough. He went away again but on his return didn't knock on the door but tried the door handle to let himself in. Still waiting for my correct change...think before ordering from here.

Disappointed and over priced for the tat that you get served £17.50 for a chicken wrap doner kebab and a single cheese burger!!!

Love this kebaphouse coz,they do very well and freshly made 😉 so,this is local place to eat can be everyone

Best delicious fast delivery recommend

Ordered last night had a pizza and wife had a burger . Not impressed pizza was cold and more like cheese on toast . Chips where oily and cold . burger was sloppy . Wife spent all night with a dodgy belly .

Food was good but they forgot to put in the bag one portion of fries and the naam bread. .dont think i will be going there again

Ordered pizzas and kebabs to a caravan on Broadland sands. Delivery was direct to the caravan door. We received everything we ordered within 45mins. Portion sizes were huge and had a lot left over for dinner the next day! Definitely worth the money, everything was tasty and hot 😊😊 very good

Good food. Lamb,chicken, hamburgers and staff nice.

If i could give zero stars i would. Avoid totally rip off! And unhelpful staff..

I been in this place nice food and very friendly people are I want to say thank you specially try there Mediterranean specials spot on

Always as expected and delivered quick. Can't ask for more than that really.

Popped into the Mediterranean for summit to fill me up after a couple of beers... £5 for a few chicken nuggets and chips! Wow!! Ok if they were laced with gold leaf or something! Nah... rip off any day!! Good luck for your future as you won’t get another Pennie outta me!!!

Lovely kebabs. They do a deal for £15 called a meat feast which comes with a mountain of shush/chicken several pitta breads and several portions of chips. It's enough for 3/4 people and is a great deal. Chicken is always cooked perfectly..

Unfriendly staff. Chips were burned, 2 pieces of chicken were over cooked and nearly burned. No salad was added. The free drink was a child's tetra pack. Not going there again.

lovely calzone pizza lovely bit of cold cheesecake

I ordered at 9.20 this evening and my delivery knocked on the door at 11.35pm!!!! By this time I had already chased it up. I gave up and cooked something myself. Pity I never got the chance to rate the food.

Good selection of essential Eastern foods.

Orded a wrap and was wrong they sent another one out and had 3 bits of meat ....

Quick fast service clean open late fresh food

We have ordered from here many times and when the previous family had it it was amazing. We have recently recieved several meals that were cold and then took another hour to redeliver not once apologetic either . I have also spent several hours in the loo 5 minutes after eating it hmmm ..... We will now be using another kebab from now on.

Excellent food, service and delivery.

Excellent food, service and delivery.

Wanted pizza... Got garlic bread... Only complaint

Wanted pizza... Got garlic bread... Only complaint

ordered a thick pan pizza and was given a thin also it was ordered with tomato base and it came with a spicy base the roast chicken wasnt nice at all

Quality of food has greatly improved. Will definitely order again

Quality of food has greatly improved. Will definitely order again

Complete dogshite, The food was sloppy and greasy, took insanely long to arrive at my house, wouldn't order again

Very good service. Lovely food.

Very good service. Lovely food.

Was very easy to order,my food turned up on time and was still piping hot.tasted really good too

Was very easy to order,my food turned up on time and was still piping hot.tasted really good too

I didn't get my free garlic bread,😂😂 And got charged 6-20 for my dinner Kabab was supposed to be 6-00 I'm annoyed ps From Cj howlett

The food is always so lovely when I order from there, constant good customer service skills. thank you for always being so understand when an order has been accidentally mixed up, etc. Will continue to always order from here :)

The food is always so lovely when I order from there, constant good customer service skills. thank you for always being so understand when an order has been accidentally mixed up, etc. Will continue to always order from here :)

I didn't get my free garlic bread,😂😂 And got charged 6-20 for my dinner Kabab was supposed to be 6-00 I'm annoyed ps From Cj howlett

Excellent service as always, food was spot on, not greasey like some take always, delivery was much quicker than advised too. Thank you :)

Excellent service as always, food was spot on, not greasey like some take always, delivery was much quicker than advised too. Thank you :)

5 minutes added to collection time and then was a further few minutes when I arrived on time to collect. This was to be expected as they were busy so when the food was ready it was fresh, hot and as good as always.

What can I say... apart from FANTASTIC, really nice meal.

What can I say... apart from FANTASTIC, really nice meal.