Herbie's American Diner in South Cambridgeshire

been to herbies a few times in the past, but came tonight and was abit disappointed The milkshakes were lovely but I ordered a lotus one and a kinder bueno one .. they both tasted just like plain vanilla with hardly any lotus or kinder flavour in them! Which was a shame For £6 each and I ordered a vegan hotdog it come in a different bun to the normal one and it was really dry bread, I asked if I could get the non vegan bun like my partner had and they swapped it Which was much nicer and softer But after paying our bill they had charged us £2 for the bun I stated the other one was really dry so why did we have to pay and the blonde girl behind the till got really funny about it (she come across quite rude And made it out like I was being fussy and should pay for it but really it was unedible for a £17 hotdog! Anyway for £48 for 2 average hot dogs and 2 milkshakes is way over priced for what it is Nice young lad waitressing tho and gave him a tip :)

Absolutely 10/10 American diner!

Good service, cool setting and good value for money. What more could you ask for? 😀

Herbies is a great American Diner, Staff are super friendly, Food is delicious with amazing portions, washed down with a nice beer and finished off with one of the Herbies bakes cakes. Great value too. Defo be back!

Great atmosphere, good food and fab service!

A few weeks ago, I visited this restaurant with a group of friends. While the food was excellent, the service fell short, leading me to leave the original review you see below. To my surprise, Paul, the owner, went to great lengths to get in touch with me, understand what went wrong, and make things right. After confirming with his staff that my feedback was accurate, he sincerely apologised and offered a complimentary meal for my friends and me. We returned yesterday, and Paul was there to greet us and ensure everything went smoothly. Both the food and service were outstanding. Paul showed to genuinely care about his customers and his business, something rare these days, and I’m very impressed by his dedication to making things right. I feel it’s only fair to update my review. I highly recommend this restaurant to anyone looking for a great meal in a welcoming atmosphere, and I’ll definitely return whenever I'm in the area. ---------- Old review: I recently visited this restaurant, and while the food was good, the service was shockingly poor and completely ruined the experience. After finishing our meal around 9:20 PM, we wanted to order dessert, but the waitress rudely informed us that the kitchen was closed, despite the restaurant staying open until 10 PM. We had clearly mentioned when we arrived that we wanted to try the sundaes, but she dismissed us with a rude explanation that the kitchen closed at 9 PM and we should have ordered earlier. When we explained we weren’t aware of this, her sarcastic apology made it clear she couldn’t care less. To make matters worse, as we were leaving, we noticed they had already prepared cakes, but no one bothered to offer them or suggest a takeaway dessert. Overall, the service was so bad that we won’t be coming back and I wouldn’t recommend this place to anyone.

Overall it was a pleasant experience, the waiter was polite, friendly and gave us service with a smile. I had the Philly loaded fries with steak, I was a bit disappointed to be honest. There was no cheese sauce, so had to have it as extra. The fries in total were around £16 with all the toppings, very heavily over priced tbh for the quality or lack there of with the food. The milkshakes were great and the overall diner is not bad.

Probably as close to an American diner as you can get in the UK. Owner was lovely and clearly really cares about running a great restaurant - and they are excellent on allergies. Food was great quality, and the milkshakes were to die for (a non-trivial risk given the size of them). Usually being located next to a giant motorway would be a negative, but in this case it complements the brief perfectly - felt exactly like being in most restaurants in the USA… They have lots of American brands on the drinks menus, which the American and Canadian in the party assured me were genuinely things you would find across the pond. Portions sizes were American, so be prepared to roll out of the door - assuming you still fit through it.

Worth a visit if your passing. 17 types of milk shake, they are very good

Really good, lots of food and the shakes yum. Lovely stuff

Much better to go here than to Boxworth services nearby. Seriously, it's a small detour and you won't regret it. Great food and good portions, fair value. Helpful friendly staff. American diner theme is a nice touch. No WiFi, only EE paid service (unless you're a BT/EE customer)

Absolutely cracking food! Quality, quantity and choice, loved it! Have been again a couple of times since!

If you're into Americana food,does the job very well. Good service as you would expect.

Herbies is a great little hidden gem! Every time I visit Huntingdon, I make sure to visit. The milkshakes are delicious 😋 and the food tastes good! #foodie #yum #hiddengem

Meals are great though be warned, they are pretty big. We shared one and were full. Coffee also a generous size. Cherry milkshake was great.

A very quaint American diner. The service and the food were excellent. Lots of milkshake options and an added bonus for me was the pinball machine. We'll be going back for sure.

Phenomenal food. Burger was absolutely delicious! Massive array of Milkshakes to choose from. Will definitely be back here again before long!

This place is possibly the best burger place i have EVER eaten at. A definite recommendation if your passing or even just to travel and try for yourselves. Do not regret never going

If you are in search of real American style food, you can't really go wrong here. It's about as close as you'll get, in my opinion. We tried the Corndogs (small, but with great taste and texture) the milkshakes(delicious), the Mac and cheese ( great flavour) along with an assortment of burgers, and pancakes(we are an odd bunch, what can I say?). If they ever open a place in London, I'd be a regular.

If you are in search of real American style food, you can't really go wrong here. It's about as close as you'll get, in my opinion. We tried the Corndogs (small, but with great taste and texture) the milkshakes(delicious), the Mac and cheese ( great flavour) along with an assortment of burgers, and pancakes(we are an odd bunch, what can I say?). If they ever open a place in London, I'd be a regular.

I recently visited this restaurant, and while the food was good, the service was shockingly poor and completely ruined the experience. After finishing our meal around 9:20 PM, we wanted to order dessert, but the waitress rudely informed us that the kitchen was closed, despite the restaurant staying open until 10 PM. We had clearly mentioned when we arrived that we wanted to try the sundaes, but she dismissed us with a rude explanation that the kitchen closed at 9 PM and we should have ordered earlier. When we explained we weren’t aware of this, her sarcastic apology made it clear she couldn’t care less. To make matters worse, as we were leaving, we noticed they had already prepared cakes, but no one bothered to offer them or suggest a takeaway dessert. Overall, the service was so bad that we won’t be coming back and I wouldn’t recommend this place to anyone.

This is an authentic American Diner experience! I was pleasantly surprised! The food was delicious. Definitely go for the sweet potato fries! ~an American Tourist~

Excellent place, genuine friendly service from people that care and great food. Well done 👍

Nice decor with a good team giving off friendly vibes! Food is served in generous portions and we had to doggy bag leftovers. Pancakes, waffles,root beer etc. Recommended when you need your stereotyped USA fix. Just make sure you plan to burn off those thousands of calories!

Can’t rate this place enough!! I’d give a 100 star rating if there was one!! Always stop here on a long journey and happy to detour to eat here. Food is amazing and the shakes are out of this world. Never had a bad meal. Wish I lived closer so I could visit more often. A true hidden gem and so authentic. Can’t wait for another long car journey so I can stop again.

Firstly, very lovely staff. Food was really good as well as the atmosphere. 5/5

Have I ever met a friendlier bunch of staff? No Was this possibly the best burger I've had to date? Yes Thank you all so much

Super fun independent diner, loads of options on the menu, a vast array of American soda imports and massive tasty desserts (bricks!!). Friendly staff and everything is spotless. Now with added pinball machine and updated playlist (that is still 100% on point for this diner's vibe)! Note that the A14 roadwork improvements have made leaving the area a MUCH less terrifying ordeal as well compared to the early days of Herbie's opening, so be assured visiting is really easy nowadays too. You may need your sat-nav to direct you to Herbies, though, due to the roadwork improvements, as there is nothing sadder than trundling down the A14 and realising you are on the main part of it but now cannot get into Herbie's due to the new sliproad access. Plan ahead, and go and visit Herbie's!

Great food, fun atmosphere, and a great place to stop on a long drive

Great US themed diner with a broad menu and excellent service

Great service great friendly staff the milkshakes are amazing and the food is great

As me loving American atmosphere diners, this spot was just for me. Great American look a like diner in UK. Inside looked fabulous, not to much not to little. Food was great, Had some delicious Love Me Tenders, they were tender and super crispy. Chips were spot on. Also had a Cheesy Nachos, all the dips were so fresh. But what blew me away after first sip, is the actual Milkshakes, the feeling took me back to my childhood. Services was great, got greeted and seated with no problem, Staff friendly. Wasn't to busy. So plenty of apace. Will be coming if passing by next time.

Great food. Best we've had in a long time , Favourite used to be Byrons in Cambridge, but they are now too pricey, Herbies is great value for money, and service was fast and friendly. Milkshakes are fantastic, as was the Chilli on Fries and onion rings .

Came here for dinner one evening. Food was amazing, really lovely staff. We will definitely be returning.

The kids love Herbies, it is a popular birthday treat venue amongst their classmates. Our service was amazing and the food was great (it’s US diner style so not a lot of fresh veg options but we weren’t expecting any)

My first visit to Herbies American Diner. Atmosphere was briliant felt like i was in a classic diner like you see in the movies. Music and theming all on point. There appears to be a new breakfast menu, which now includes a free coffee with 4 of the set breakfast options. Ordered the Hollywood set, which was all cooked to perfection. The coffee used is of high quality and full of flavour. The staff were super friendly and nothing was too much trouble. I will be back to try some of the main meals and one of the milkshakes from the extensive list of flavours available. Absolute Gem of a Diner. Do not just drive past. It really is worth the stop.

Not exactly a great experience. Not really that bothered about the fact that Herbie's couldn't cater for us, moreso the way the owner (I presume) went about turning us down. Really disappointing. We turned up on mass, and had no expectation to be served (at all) but instead of being politely turned down, we were rudely dismissed. Ultimately, Herbie's couldn't cater for a total of 6 people eating and 10 milkshake takeouts. A real shame as I support local as much as I can, we went across the road, unfortunately as suggested by the owner, to the services and spent our money with a big corporate chain in the end. A very disappointing experience that could have been handled alot better with a small amount of customer service training. I cannot imagine the ramifications I spoke to prospective clients the way the owner did to me in my line of work. I will never return, and despite what the owner might respond to this, I would take your money elsewhere.

Nice place with good service. Inside is made with all American restaurant theme. However my steak was cold 🫤. We order combo meal and the portion was huge, we wasn’t able to finish it so ended up with taking chicken wings home. I think it’s place worth to visit.

Sleepy little diner to visit on your pass through. There were only 4 people (inc us). Service is a bit slow but very friendly, and food is ok. The theme is good and very clean but the toilet smells -horrible-. Not somewhere I would be rushing to go back to, but it is ok. Could be a great place with a few minor improvements.

We visited on Saturday (13th July) and were forewarned when we asked for a table there would be a 30 minute wait for food. We said it was no bother and could see they were rushed off their feet with what seemed to be a leaving do. With there only being 2 girls serving, we were impressed how they took orders in order of who was seated first and food arrived within 25 minutes so quicker than first informed. All was fresh and piping hot and lovely as always. So impressed with the service despite how busy they were. Its always nice to be warned of the wait as then you know what you are dealing with beforehand and can then be understanding so well done on ensuring a wait time was given. Thank you for another amazing visit!

Herbies is always the best place locally for a high quality flavoursome burger. New fries are nice and crispy.

I have been wanting to find an American diner near/in Cambridge for the longest time and saw this one on Facebook and I was AMAZED! Right from the start the service was great, we had everything explained and they were very welcoming. The food was so good and there were so many options and add ons! I am vegetarian and I was shocked with the amount of vegan/vegi options there were, you can choose any of the burgers on the menu and just change out the meat for a vegi burger! The milkshakes and desserts were also just as good and again so many options. There is a range of waffles, pancakes and sundaes to choose from with different toppings. This place is a hidden gem and is definitely worth the visit!

Came here after parkrun tourism en route to Coventry. Looks a bit rough and ready from the outside but so much nicer inside and better than a service station! 3 pancake stack and a viva Las Vegas breakfast - both very happy with ur picks. Drinks were nice. Sadly we didn’t have room for a milkshake although the menu was tempting!!!! Service was good too. Definitely recommend this place.

Absolutely love this place! Highly recommend the pistachio milkshake, buffalo chicken wings, and chicken cheesesteak pizza! Lovely service too 💖

Exceptional US grill type food , server in a quirky litlle building with the correct decor to match , substantial portions to satisfy even the hungriest of appetites and OMG THE RIBS! A very Happy Birthday 2 course meal for two with alcohic beverage for under £80

Loved it, good food, great milkshakes and a lovely buzzing atmosphere. Well worth a visit

First time there.It was great.Best coffee I've had in years.The food was so fresh and everyone was friendly.I observed many people who were obvious ly regulars being welcomed.My son in law is part Amrrican and it makes him feel connected.10 ou of 10

Just had the holy cow "HOLY COW" it def lives up to its name. This has to be prob up there as one of the best burgers. The waffle was really good also but no photo as I demolished before I remembered lol

Our second visit and didn’t disappoint! Great atmosphere, amazing food, friendly staff! Absolutely will be coming back very soon… The milkshakes are epic, we’re working our way through the different flavours!

First time here and loved it all. Made to feel very welcome, menu options fully explained. Good menu choices freshly cooked and piping hot. Loved the milkshake.

Love this place...been three time (which is quite remarkable, living 180 miles away). Just burgers let down last time as not 'home' made. Would rather pay the extra couple quid for quality ingredients, the food is great value as it is!

This diner is a hidden gem, the service was exceptional and the food amazing. We were made to feel so welcome and a valued customer. I cannot recommend this warm friendly diner enough. Thankyou Herbies for an amazing experience 💖

Impromptu stop on the way home from Stansted to the Midlands - so glad we stopped here! Food was great, service was super friendly and quick. They even gave us a to-go box (and cup for the milkshake I couldn't finish!). Definitely a staple stop for us when travelling to that airport in future!

Best wings in town. Friendliest staff around. Playlist is on fire.

The friendliness of the staff matches the generosity of the portions. Really impressive selection of niche US soft drinks too.

The place was lovely nice American themed portion size were brilliant my children enjoyed the experience to well done 😁

This is an amazing yet easily miss gem! The staff are amazing, food is exceptional and the atmosphere leaves you wanting more! Myself and my son's would happily visit weekly. The herbs bakes deserts are to die for! And the fact you can order online is amazing

Truly myself and my son's happy place! The staff are amazing! Food is exceptional and the atmosphere is great! Diner is not so big you feel lost and this makes sure you'll always be well attended too

Much better quality than the competition (e.g. OK Diner) for the same price. Friendly attentive staff brought us genuinely delicious burgers with all the trimmings. We were especially pleased with the vegan options - something that's not always a priority for a burger joint!

We tried Herbie's as we were looking for something different for lunch, and the kids liked the sound of it. I must say we were not disappointed- nicely themed with lots of American diner touches, a wide range of American food and drink (including sodas I had not expected outside the US), and generous portions- I could not manage dessert. Inside was very clean and service was fast (although there was a slight delay to pay as the place filled up). Parking was easy with a shared large carpark with the travel lodge (although watch out for some large potholes). Getting there is slightly tricky as the road/interchange around there is quite complex and the turning is quite sharp- I suggest taking a look at a map before you go. We will defintely go again.

Amazing place, great food and top service!!

Really tasty burgers and milkshakes.very big portions.Cool looking place. We got there 2 mins before the kitchen shut but they kindly squeezed in our order

Visited for my brothers birthday, the service was fantastic! Burgers were good, buffalo wings weren’t spicy at all. The salt beef bagel was terrible. The bottom part of the bagel was so soggy and wet it stuck to the plate and was inedible. Very little salt beef, and overall tasteless. The corn dogs were delicious though!

Paul and his team have made a fabulous effort recreating an authentic american diner on the edge of the A14 near Cambridge. The menu reflects much of the choices you would expect to see if your pulled into a East coast - Dennys, IHOP or similar right off the Highway 95! Our waitress was very attentive and the decor/atmosphere was as great as the Burgers!

A lovely place to chill out and grab some great food. I’ve seen a few people comment about the price, but honestly the food portions are brilliant and I think the price is warranted. You’re not going to leave here hungry. Milkshakes are spot on! 5*

Perfect stop to get away for a bit

Amazing little place having passed this diner many times I decided to take thw wife to lunch what can I say great people great food and amazing milkshakes pricing a little steep but overall it was worth it for the experience but in todays climate it could be cheaper being a chef inget the expensive industry we're in but still feel it could've been cheaper but overall 5 stars

Top class service and great food. Never disappointed and always leave happy. Just set off the A14 but us locals know exactly where it is!

Very nice nice food, cooked freshly to order but it is very expensive. 2 bagels and upgraded fries, one milkshake and one coke £48!!

2nd time I've been to Herbie's now, always a lovely experience. Even in the week it's pleasantly busy to give some atmosphere and the food is consistently good quality and tasty. Access which is now via a road parallel to the A14 makes it safer and easier to stop which is much appreciated. Didn't have to wait too long to be served even though came as a big group, certainly going to go again in the future.

5 Stars! A Delicious American Dream at Herbie's Diner Herbie's Diner is a hidden gem tucked away on the A1307 (not directly accessible from the A14 anymore). From the moment you step inside, you're transported to a classic American diner experience. The red and white booths, vintage décor, and the pinball machine create a fun and nostalgic atmosphere. The menu is a true celebration of American comfort food. They have everything you crave, from fluffy pancakes and sizzling bacon for breakfast (served on weekends only!), to juicy burgers, succulent ribs, and refreshing salads. There's something for everyone, including vegetarian, vegan, and plenty of gluten-free options. I opted for The Blue, and it was fantastic. The patty was cooked to perfection, the bun was soft and delicious, and the toppings were fresh and flavourful. The portion size was generous, and the sides (I recommend the fries!) were perfect for rounding out the meal. Also the milkshakes are amazing! The service at Herbie's Diner is just as excellent as the food. The staff are friendly, attentive, and always happy to recommend dishes or answer questions. They truly make you feel welcome and ensure you have a great dining experience. Overall, Herbie's Diner is a fantastic spot for a casual and delicious American-style meal. The atmosphere is fun, the food is top-notch, and the service is friendly. Whether you're a local or just passing through, Herbie's Diner is definitely worth a visit. You won't be disappointed

Yeah OK place, cars outside are decent food is OK.

Lovely reasonably priced food friendly staff nice alternative to Cambridge services

Lunch for 5 as a walk-in on Thursday - food was delicious, desserts HUGE and service was fast and friendly. Definitely worth pulling off the A14 for (but even better when it’s your local!)

Food was good, hot and fresh. Service was faultless. Staff were really welcoming and nice

Always great food great service and child friendly

Great burger. The salad would benefit from some dressing or even a few drops of olive oil.

It wasn’t the best hamburger but was quite nice still. Service and atmosphere was top though. Really gives the vibe of american diners. Will definetely go again.

I’ve never had bad service or a bad meal here. It’s always somewhere I would think to book for breakfast with friends and family and a pit stop when out on the motorbikes. Always friendly service, lovely food and you never feel rushed.

A nice traditional American diner and service is excellent? Disappointed with this place just travelled thirty minutes to Herbies and was told because I got there just after Six thirty they had just shut the kitchen and that was it, though the web site says they don't close the kitchen on a Sunday until seven pm, what a waste of time. I have eaten here several times in the last few months with no problems.

This is just the perfect spot for a family meal out. We wanted to go where we could be casual with a friendly vibe. The food we ordered tasted amazing. We asked for a few adjustments and the staff were happy to do so. This specific staff was really friendly, outgoing, and really helpful. The dessert selection was lovely. The size of each slice is perfect for those with a sweet tooth. The milkshakes were also lovely. We will definitely go back again.

Wonderful small diner. The food was excellent, portion size was generous. Fantastic range of burgers, hot dogs, pizza, pancakes etc. The milkshakes are fantastic. They cater well for those who have allergens.

Great service and food! They have boxes if your eyes are bigger than your stomach!

The milkshake was amazing! I had the twix one and I would go back again just to have this. All the food was OK, nothing special but tasty. We ate far too much fried food with the starter, could have gone without this and straight into the burger to enjoy it more.

Loved it here. Cool interior. Music. Staff were really friendly.

Great food, handsome flavours and the milkshakes are worth the visit alone. Will definitely go back again!

Great atmosphere. Brilliant staff! Food and quality Vs price need to be sorted out.Is simple too expensive for that what you get! Once more Staff amazing 😍

Great service, the burgers Fantastic!! The meat is so tasty and juicy !!

Very 50s diner experience, but the food was only ok at best, and the service was distant and inattentive.

Had a great meal and the service was amazing.Kids loved it.

I don’t usually write reviews, but my husband and I ate at Herbies tonight - the food was great and the service was fab too. 5*. Go Herbies!

So here is a thing….That A-typical roadside diner that you may expect to see littering the edges of the old, trans USA, 66. Here, in the somewhere between Huntingdon and Cambridge on the south side of the A14/ A1307. Now normally you may think… nah, this isn’t for me. It’s not the US, we don’t eat the stuff they eat and it looks a little … well, exactly what you would expect to see a US diner to be like… maybe. We arrived as the team were enjoying their own lunch and we waited patiently outside until the time was right. This seems to be just after lunch and before dinner starts. From the outside (and an eye away from the worst looking painted VE beetle in the west) the business is brightly coloured and sings the connotations of a US, roadside diner. Complete with road signs, Eagles, flags and other American stereotypes of such an establishment. The sign on the door is specific and it is not a pub, you cannot go in and drink not dine. Inside the door is a pinball machine and an interior you may also expect. Red leatherette booths a plenty and pseudo (assumed) jukebox bubbling away in the corner. The menu is plentiful in options and it is reflective of a US roadside diner. A plethora of burger options, fries and fried potato type things. (Don’t give up here). US style Breakfast items, chicken wings, hotdogs, ribs you name what you expect to see in fact and it will be there. Vegetarians / Vegans I am told were catered for too… but to what level, hard to say. Was it good? Well yes actually. It was most enjoyable. You see we were on a road trip and if we wanted the same old, same old. There are (and were) options a plenty but we sought something a little more interesting and we found it. Portion size was good, food quality was where you would hope and expect for this style. How that seems vague but this is not a 5* restaurant. So in perspective, and with fair expectations. The food was enjoyable and a step up (or two) from the shizzle you may find at a normal service station. The menu is massive and yes they do have specials available along the same lines as the main menu and just as good. What I am saying here is go, give it a chance. If this is a style of dining that will suit the occasion or even you general tastes. Drop by… it was quiet when we went but the website recommended booking on traditionally busy times Fri/Sat/Sun. The team were not engaging but they did service us to encompass all our needs, they checked back and cleared / delivered. Maybe not the US levels of service but it is the UK and service here… well you know. It varies. The car park is fairly large and services the nearby travel lodge also (maybe) but it will suffice and it seemingly has its own that occasionally hosts car meets too. Go go go… it’s fun, not serious, great not amazing. A job well done.

Welcoming and friendly place to grab burgers, hot dogs or a big breakfast. The milkshakes are huge, but so worth getting, and there's a near-infinite range of American sodas if you fancy something an unusually colourful sugar boost 🤣

Delicious burgers and great service

Great find and authentic American Diner with the classis tunes in the background. Tasty food as well. A winner all round.

Great burger. Really enjoyed it would recommend for sure.

Once we found the way in because all the roads have changed. We were really surprised fantastic coffee we also had a light meal really enjoyed our time there. Staff very helpful would go back to again

We came here from an article that claimed they serve the best pancakes in Cambridgeshire. The pancakes were as good as expected however between our two meals, we found three hairs on the food which is why I can only give 4 stars. Overall we would come back and give them another try but will be sure to check the food before eating!

We had two visits to Herbies around Christmas, one on the way up north and another on the way back because it was just so good! The food was absolutely delicious. The chicken tenders melt in the mouth, the burgers are some of the best I’ve had and the crinkle cut fries were crisp and so tasty. The milkshakes were also yum! Highly, highly recommend this place and look forward to the next visit.

Stopped here twice over Christmas. We had burgers, corndogs, and chicken tenders. The food was so good. All cooked fresh and hot. Chicken was amazing, so soft. Burgers were some of the best I've eaten! Milkshakes are worth stopping for on their own! Nice themed restaurant and friendly staff. Much better than the usual chain services over the road. Easy to reach from either direction when travelling on the A14. There's junction on either side very close by. Will definitely visit again.