Helvadere in Croydon

Fantastic staff & great atmosphere Will definitely come back again!! Thank you for everything!

they will tell you to leave in 15 mins so they can serve more customers !! VERY RUDDE!!!!

We had an incredibly disappointing experience at the restaurant, which completely ruined our weekend. From the moment we entered, a bald staff member greeted us rudely citing the busyness of the day. His demeanor was off-putting and set a negative tone for our visit. Shockingly, in the middle of our meal, he approached us again, this time informing us that we had only 10 minutes to finish our food and vacate the table. We were left speechless by his brusque manner and decided to leave immediately. I have never been treated so poorly at any establishment, despite being a frequent and loyal patron at many restaurants. This experience was wholly unacceptable.

Love this restaurant one of my favourites to come down to after work for a few drinks food and shisha, Gina’s cocktails are stunning Lea, kerim and yilmaz are great floor staff will always be back

Recently moved to the area and have since then visited the place often. Food and staff has been decent - until today. Male staff at the door seemed very inhospitable beginning the interaction. Seated us despite asking if we had a reservation - which we didn't - but he made it seem like he was doing us a favour. We had a decent meal, nothing special, but just as the waitresses took our plates away, this said male staff came to our table and gave us an ultimatum in a very rude tone, "you have 15 minutes to leave, I need to seat other guests". We had ordered tea and were going to leave before 15 minutes anyway, but after this unpleasant interaction, paid the bill and left immediately.

Top notch service. Team are very welcoming

Just moved into the area and visited the place a couple of times and enjoyed the food until today. Half way through my meal a male member of staff came and said you have 15 minutes to leave because we want to serve more customers . . Highly disappointed and wont come again.

First time here. Everything was spot on Food Shisha And the kunefa Many thanks to the guys there and warm greetings to Kareem.

The small plates were amazing and the service was spot on Good atmosphere and the decor was tranquil. It’s a must see and I will return to see what the entertainment is like on weekend.

Been here twice, food is great. Only thing is be aware if you want to bring your own birthday cake, they will charge you for it.

Amazing venue and atmosphere...service from staff....10/10

Great service, great food and lovely ambiance!

Leah was awesome she sat us down even though we didn’t book and they had a full house that day. The food and drink was also very nice and the food was inexpensive

Great food and service Shisha is top notch

Good vibes atmosphere, friendly workers. You can select music. I recommend

Loved love love their service and the food, the staff there are soo lovely and wonderful

Nice environment and tasty food

Very nice staff and excellent service

Great food and excellent service

Good food and very well presented restaurant would recommend anyone who likes quality food

Great service great food. Good belly dancer too

I've been twice and have had a top 10 experience both times! Thank you 🙂

Great food, great service great time

Excellent food, drinks and service!!!!

Amazing food, super filling with delicious and large cocktails! Must try honestly

Amazing service they really look after you and the food is amazing.

Food and service really good. Empty on a Monday. Had to eat fast as there's no parking, managed to get a 1 hour space in front.

Super lovely staff is amazing and the vibes are great

I had an outstanding experience at Helvadere Restaurant! The atmosphere is warm and inviting, making it the perfect place to enjoy a great meal. The service was absolutely brilliant—attentive, friendly, and efficient. A special mention to Chef Murtaza, whose skills are truly exceptional. His lamb chops are the best I’ve ever had, perfectly cooked and full of flavor. The meat plate was also outstanding, offering a great selection of high-quality, deliciously prepared meats. I highly recommend this restaurant—100% worth a visit! Fantastic food, excellent service, and a wonderful ambiance. Can’t wait to return!

Thanks to all the staff for a great evening, service was warm and attentive. Also want to say thank you to the chef Murtaza - very friendly and a great cook

Food is mediocre but the restaurant is a good vibe. Very disappointing experience as I pre-ordered a birthday dessert surprise almost 24h in advance and again verbally communicated this to the server at the restaurant who put it on my tab only for another server to then tell me a couple of hours later that they had ran out of baklava. I was even almost charged for it despite not being given it. I was infuriated as I had gone out my way to ensure the baklava was ready. The whole reason I chose Helvadere as the venue was because of the birthday surprise that they do. Very disappointed and will not be returning.

Everything about this place is great. Authentic food, great service and amazing atmosphere.. 10/10

Great local spot with tasty food and great shisha !

Fantastic hospitality You will leave here stuffed Highly recommend

Great service and vibes. Really great food and cherry daiquiris. Thank you

We had a great time. Taking my daughter and wife out for Valentine’s Day.

Very good food and the service is impeccable as always

Lea was amazing. She was very patient and supportive. Very helpful as well.

Lea fid a fantastic job. Friendly and hospitable

Excellent atmosphere and service

Amazing food and customer service.

I come here all the time, best service, nice drinks great staff!!

Well, it was such a pleasant dinning experience that I had in Croydon. Ambience and the staffs were truly amazing. Outstanding arrangements for Friday & Saturday eve (recommended). Menu was perfectly structured for middle east cuisine. Just loved it and there's always a room for improvement (left a star for next time). Cheers to the whole team!!

The service was so really nice, and the food delicious, generous portions. I'll definitely come back.

Absolutely amazing atmosphere and food with great service as always. We always come back!

We went to diner as I really wanted to try this place. Bring slightly late I expected my friends to have have ordered drinks but no one had been over…so we waited…eventually served drinks and food order taken the food which was delicious came fast..but the server lacked personality or the inter personal touch, we felt like an inconvenience to them and were consistency ignored.. a toilet trip with no paper in I asked one of the waitresses and she semi rolled her eyes….and service charge is added I would have given them anything!! Yes to the food no to the resting b**ch face servers I sorry we interrupted you eating….wont return…

Great experience and great atmosphere with kareem at our server

Amazing food and friendly staff to the start to finish. The decoration is so beautiful! Cocktails, lamb burgers, and deserts are delicious. We are always going with our 2 years old girl, and they treat us so warm, like we are at home.

I am Donald Trump very good very bad

Had a lovely afternoon with friends at the restaurant. Food was flavourful and the staff were very friendly and accommodating.

Amazing food and mocktails. Friendly staff and great vibes! Large portions and very reasonably priced. Would definitely recommend.

This place is amazing! The food is great, the service is great, the ambiance is great. If you haven’t been here yet, make it your next visit place to try! Check out my TikTok to see the food, drinks etc: amabel_xox

Great atmosphere really lovely food. Need to provide free WiFi for paying customers.

Great music, good vibes beautiful decor and ambiance. I would definitely recommend the hummus lamb kavurma. The amaretto sour was absolutely lovely!! Come and visit with your friends and family.

Food is best I’ve had in a WHILE wow. Service 10/10 food 10/10

Amazing atmosphere, very proffesional definitely reccomended

Amazing food, atmosphere and hospitality. The best Sisha in London. We love the belly dancer, she is a vibe. ❤️

It’s a must try. Been going for years

This place is 10/10 Service: I don't know what it is recently but a lot of restaurants have a lack of customer service, but here is amazing. As soon as you walk in the staff are friendly and tentative. You are not waiting to be served there is always someone around if you need anything. Food: We had the Hummus Lamb Kavurma it is an absolute must. In my opinion the best I have had, second best is La Moda in New Malden. Then we had mix grill combo for two with bulgar and white rice. Another must have. There were so many star players in this dish, but the but the top 3 the grilled vegetables 🤤, the chicken wings and lamb pieces, and white rice ( okay that is 4). Also the garlic sauce is also *chef's kiss* Dessert: Sticky Toffee Pudding ❤️ that is all I have to say Shisha: The shisha was good Frozen Lychee and Blueberry was 7/10. The African Queen was 2/10 The service for the lounge 10/10 Parking is limited but there are spaces which are a 5 minutes walk away Overall: Highly recommend.

I always have an excellent time at Helvadere. Karim is incredibly personable, funny, and always goes above and beyond to take care of the customers. I definitely recommend it!

I’ve been many times to Helvadere and I love it here! Service is great, all the staff are amazing, especially Karim! Food is great, delicious and of very good quality! Kunefe is a must, so make room for it with some Turkish tea. The restaurant is very nice and the garden is even better, heated in winter and open in summer, so you can enjoy their amazing shisha all year round. 100% recommended

Always a vibe here! Great food, amazing shisha and 10/10 service!

Every time welcome helvadere, Karim is just amazing. He always makes us feel super welcome and takes care of everything we need. The vibe is chill, perfect for hanging out and having a good time. Plus, the sisha is on point! If you’re looking for a laid-back spot, definitely come here. Karim really makes the experience special!

Beautiful and the best food. I don't recommend shisha though.

Amazing food and and service especially from Karim and Lea. Always a go too!

Best place ever with best staff. Definitely recommend.

I’d just like to highlight how amazing the service was from Karim and Mel. They made me feel very welcome, they’re so friendly and they are genuine people. I would definitely come back here, I had a lovely evening.

Service was so good our server Karim was amazing , really good atmosphere

amazing vibe and food! All workers are so friendly too and offer great service :)

The food portions are quite small for the price, which is a bit disappointing. However, the flavors are excellent, the service is top-notch, and the desserts are outstanding. Overall, I really enjoyed it.

Amazing experience lovely food and staff

Great service, feels like home from home.

Came here with my friends, ambient was great, the staff were all friendly. The food and drinks was 10/10, definitely coming back

Me and my husband came out for a nice meal and we loved our time here. We ordered 2 starters, the three burger sliders and spicy chicken strips. For our mains we opted for the rib eye steak and chicken shish + donner. For dessert we grabbed the kunafa which came with ice cream. Lastly we had a shisha the frozen blueberry and love 68 one. Everything was amazing. The service was 10/10. The atmosphere was also amazing for a late night dine. Would definitely recommend and come back again.

Yilmaz and kimo very good customer service I recommend everyone to come to this place 👊🏽

Karim & Yelmz & burkey providing great service and recommending great choices in food & shisha.

Great experience, amazing staff and great food

Amazing customer service. Lea made our night even better! The food and drinks are also great ♥️🙏🏽

They are the best We love kemo he is always friendly with us

Entertaining environment and good food... What more can you ask for?

Kareem had the best service and hospitali, very welcoming, funny and bubbly. Best staff I have met. Also the food was amazing and Kareem made sure that we had a great time and made sure my birthday ran smoothly. Thank you Kareem !!!!!

The service was A1 would really recommend

Amazing food and a great experience.

The service was superb. The food was lovely as well. I'll definitely come again.

very friendly staff, delicious food

I would definitely recommend. Food, service and atmosphere straight 10/10.

Chicken strips have changed my life thank you helva❤️

Where do I start, amazing food. Even better service, I would recommend this place to everyone.

Went there for the first time for sisters surprise birthday, loved it, the food was outstanding, can't wait to go back.

First time coming here and I must say it’s one of the best restaurants I’ve ever ate in I can’t believe I’ve only just found this place. Very nice staff and the food is lovely. Also the cocktail I ordered was lovely you can taste the alcohol in it and every sip i took there was a different taste i highly recommend this place.

Great service from Karim and yilmaz Highly recommend

Good service, great atmosphere and friendly by yilmaz and kimo

Would 100% come back, everything was amazing

Everything was outstanding, thanks so much! 🙏 Faisal

Great food and drinks. Good portions. Good quality. Happy to have been here

Food came fast And was very flavourful

The staff are so helpful and friendly . The food was outstanding out of this world . The music could be a bit louder to give it more vibe .

The staff, the place, the food and the hookah are all great....

We enjoyed all of the food served here and the service was attentive and friendly. What a fun place to eat.

Came here for my cousins birthday and the service was amazing, the staff were so accommodating but most importantly the food was fantastic!! Portion sizes were bigger than expected too which is always a plus!!