Heist Bank in City of London, Westminster

We ordered their small plates and find the food is really below average. The service was a bit slow, needs to ask a few times for someone to take the order. Drink is so so and we will not go back again.

We came upon this restaurant on our way Back to our hotel. Glad we did. At first the menu for pizza was a little different then a normal pizzeria. Don't let the pizza toppings fool you we ordered three different pizza for 4 people and all three were fantastic. We started with drinks at the bar and the sat to eat. Bar service was great and friendly. Our waitress at the table was kind and professional. Clean atmosphere and friendly staff made at great dining experience. Will be back when in the area.

We came in for dinner. There was nothing on the menu I was interested in so I ordered fries only while my husband had a full meal. The server was kind enough and brought over a glass jar of water and two cups. At the end of the night the bill actually had - “flat, still water - £1.50”. I did not ever ask for water nor was I told at any time that the (likely tap) water cost money. How ridiculous and I would not recommend this restaurant

Pizzas were genuinely lovely. Lots of lovely tomato sauce and rich cheese toppings. Nice selection of beers, including some great craft draughts. However, the experience was somewhat dulled by the constant sound of swearing from the chefs working in the open kitchen. In addition, waiting staff were openly walking about eating whilst working. This put us off staying for dessert or coming back. Not nice to have to hear f***inf this and f****ing that every few second while dining or to see staff walking about eating on duty. The staff member in question was pouring drinks at one point and eating at the same time.

Amazing…if you get Tyler as your bar man you are in for a great night…! All the staff were amazing but Tyler was a different level!! Honestly the Mojitos were spot on! Listened to every request and understood every part of any cocktail!! Would 100% recommend this establishment!!

I’ve celebrate yesterday my farewell drinks! Beautiful atmosphere, tasty pizzas, nice drinks and good customer service. We had an awesome time! Thank you 🤩

Enjoyed our time with friends at The Heist. Great relaxed and fun atmosphere and the service was excellent. Food was mixed - some really good and some not so - steak was a little chewy - pick wisely. Would have no hesitation in returning - thank you!

We rented out the games room for a birthday celebration and had a great time. Staff were quick, friendly and the bar was right next to the rented area. Was reasonably priced around £100 for the evening and whole process was very easy. Food was great and went smoothly considering there were 30 people ordering individually throughout the night.

We booked a table of 12 for a baby shower, I asked if could I decorate the table and was told no, then a second email saying absolutely not (I understood the first time ....) On arrival, it took a while to get drinks and I can honestly say I have never been served by a more disinterested miserable waitress. She didn't smile, looked fed up. I asked my colleagues who work around Paddington and they laughed and said most staff were like that. We are a large company and regularly need events to hold drinks and dinner. I will be giving this a wide birth. The food, however, was exceptional.

We hosted our wedding Welcome Drinks at Heist Bank, and it was a fantastic choice. The venue exudes cool vibes, offers a delightful array of drinks, and their pizzas were simply amazing – we received numerous compliments on the food. We particularly appreciated the flexibility in accommodating younger guests until 8 pm, which was a lifesaver for us as we had several family members with children. The pool room was a unique touch that added to the fun. Heist Bank made our event not only enjoyable but also family-friendly, which can be hard to find in London. Highly recommended!

Fun evening with some friends. Informal bar and dinning area. Decor done well and has an industrial feel. Staff were great and provided attentive service. We had pizzas which were good and some starters to share. Overall expreience was very positive and we would recommend.

I organized to meet here for my boyfriends birthday as it is very central to Paddington Station. Lovely staff and excellent Pizza.

Trevlig inredning och ok mat men personal som sprang runt och verkade städa på lunchen slängde runt med plåtstolar som slamrade och förde oväsen

We were here for a few drinks on a warm lunchtime, and enjoyed the relatively quiet outdoor seating area. One of the chairs on the patio, however, collapsed with a broken leg when sat on, and this could have been much worse than just a temporary back pain. There was just a quick "sorry" when the dangerous chair was shown, but no further apologies from the staff. They had a good selection of various beers, so it is a good place to try something new.

Friendly service. Good selection of beers and unusual (in a good way) pizza toppings. Very convenient for Paddington.

Great quality food and service. Good selection for vegetarians. Really tasty pizza and small plates exceptional

Excellent food, great variety of beers and cocktails along with attentive staff. Would highly recommend!

Great hidden gem right by Paddington station. Awesome drinks and a great venue. I was here as part of a group where we hired one of the rooms to watch the UFC. Couldn’t ask for anything more. Food, drinks, staff and venue 10/10

Brilliant canal-close location, 5 min walk from Paddington station, but they need to work on their wine price point.. Small plates are very tasty -Padron peppers, hummus, coldly and Ndujah croquettes…good veg/vegan options, Wifi password says it all, they specialise in pizzas and beers. So that’s what we should probably have eaten….because the wine was in a carafe (less than a bottle) and at £23 far too dear. Next time will orde4 pint and one of their £13 pizzas…

Organised our staff Winter social here. Great feedback from all and had a great time. Friendly and professional service, superb atmosphere, with delicious food and drinks. Great night. Cant' wait to go back!

I hired the games room for a birthday party, and it was so good - I'd been a bit nervous as I hadn't pre-ordered food or drinks because I wasn't sure on numbers, but all went smoothly on the night, the staff were incredibly friendly and helpful and the space was great. Totally recommend! If you're doing karaoke - we found the best way was to have two tabs open and alternate which one you were doing to pick the next song as there wasn't a separate place to choose songs than the same karaoke screen.

We had our wedding at Heist Bank in October 2022. We had been searching for a venue that suited our relaxed and non traditional vibe when we stumbled onto Heist Bank and for us it ticked all the boxes. Communicating with the team in the...

I booked the Games Room for our album listening party and followed it with karaoke. I ordered pizza and Prosecco for my guests. Everything went absolutely perfectly, and everyone had an amazing time. The staff were really helpful and friendly (thank you Carla!). I will...

I ate here after being let down by another restaurant the service was outstanding all the staff were so friendly and couldn’t do enough for you . They all went above and beyond and we felt so welcome . The menu was small but had...

We booked out the Games Room for a party. It was just what we needed, as we could play our own music and had access to karaoke. I think what people will remember most though was the excellent pizza. We had a mix of vegan,...

We recently had our wedding reception at Heist Bank and it was was an 11/10 decision. The staff at HB were exceptional, so professional and easy going and loads of fun. They looked after us so well, all our guests were so impressed by their...

Have nothing but good things to stay about the food at heist bank, and the bar staff were really friendly, however the waitress seemed more interested I'm checking her phone and clearing tables while people were eating

This is my honest opinion. Really loved this venue for a wedding reception. Perfect for up to 80 guests. Staff absolutely fantastic, they could not do enough for us ,so accommodating. A massive thanks to everybody for such a special day. look forward to visiting...

Staying at a hotel nearby, we initially called for lunch with our two teens. Liked it so much we went back for dinner a couple of days later. Heist Bank has a small and simple menu, but what they serve is superb. Top notch hand...

So so so good. Pizza’s we’re lush with great choice for all! Excellent beers. Kids loved it. Service fast and efficient. Would go again

If not my favourite place during this week long visit to the UK and London, it was definitely up there near the top. The staff are friendly, not overly in your face or pushy, but happy to engage and talk about the beers on tap,...

It wasn't just the food (we tried the pear and gorgonzola one and the lamb sausage one) even though they were really delicious with the perfect base and the taste of the wood fire oven but also the drinks (I fell in love with my...

Great food. Great service. Great Beer. Had a good night here. Would definitely return! Nice and close to Paddington station too.

Everything was fine until I saw a mouse. Disgusting. I reported it to management but they didn’t seem to show much interest. 🤮

Extremely disappointed this evening as closed early, refused to serve within 20 minutes of closing, pushy staff, who couldn’t wait for you to leave, extremely rude clientele and barmaids visibly drinking behind the bar before telling you to go now at 2200. This place used...

We came for an early evening meal - the food was lovely and fresh, delicious choices. Also their cocktail list was gorgeous. We will certainly come here again...

The event was a great success, all thanks to the team at Heist Bank. The organisers were excellent throughout the weeks running up to the event, guiding me through the process carefully, which was necessary because I was useless at it. On the day the...

I booked the pool area for my husband's 30th and it was an incredible night! The bar staff were so helpful, the food was so tasty and came really quickly. Good choice of drinks as well. Everyone who came said the place was really cool...

Haven’t actually visited yet but wanted to post a review about the great customer service. I’m hiring out the Games Room for an event and Caroline Powell has been so helpful. Very responsive, dealt very efficiently with requests, and went above and beyond in the...

Amazing pizzas, beer and staff! Highly recommend this place. I had the vegan pizza it was so tasty - such unusual toppings and base but I won’t give all the details away - you have to try it for yourself - you’ll love it!!! My...

Last night we held our company party at Heist and I was seriously impressed. As you can imagine, there was some anxiety at having over 100 people in the same space after 17 months of being apart but the staff at Heist led by Dhwani...

Great fun chilled spot. We sat outside which was great in the sun and service remained great in spite of being away from the building. The menu has lots of great options but limited for vegans (good starters/nibbles but only one pizza). We shared the...

Popped in twice this week as I loved it so much! Great selection of beers, extensive cocktail menu too, food menu looks great. Staff are super friendly and attentive and have lots of love to my dog Dog friendly!

The place has a casual and chill vibe, which is great and I believe could be nice for a drink earlier in the day. However our dinner experience was negative, particularly because of customer service. A waitress gave us incorrect information at the start of...

Restaurant in a really good location as close to Paddington station and Edward Road. Really relaxed and cool vibe. I had croquettes to start and the mushroom pizza. Thought the selection of pizzas were really good and mine was very tasty! The staff were also...

An excellent bar and pizza restaurant in Paddington serving great food with an informal and relaxed vibe. Good vibes and a very friendly staff crew

Great Find. Just out the back of Paddington station on the Wharf. It's a pub with a great line in food and Pizza. Lovely atmosphere, good beer, and the pizzas are excellent, all freshly made with good ingredients. Wild Board Salami was enjoyed. Baked Cod...

Leuk industrieel uitziende pizzeria. Vriendelijke bediening, en goede pizza's. Zeker een aanrader. Zit net achter het station paddington.

We had booked the small meeting/venue room for Saturday lunch time because Heist Bank is literally a few minutes walk from Paddington Station. They are also very reasonably priced and easy to communicate with. The room is a good size and staff very quickly set...

This is the smoothest event I have been lucky enough to organise! The staff were so helpful, friendly and nothing was too much bother. The venue itself has a great set up with games room and pool table. Food was delicious and plentiful - even...

Everything was absolutely exceeded all my expectations! Pizza is very tasty and not too expensive, location was warm and welcoming and the game room was fantastic and enjoyable! Amazing location for party and night out!!

We visited in December for our Office Christmas party for a late lunch and party afterwards with pizzas later on in the evening. From the moment of viewing the venue and starting the ball rolling with booking the venue, to the runnings on the night,...

I had the pleasure of hosting a christmas party for 90 people at Heist Bank, and the whole experience from booking until closing went like a dream. Marianne, the on-floor manager and her staff was friendly, helpfull and always smiling. The food was great, and...

My sisters and I used the hames room to have a games night to celebrate our birthday. We really enjoyed the space and really appreciated the staff- they were super helpful and accommodating to our needs. All our guests really enjoyed the venue and noted...

We hired the private games room for our team Christmas party last night. From the assistance with organising food and drink prior to the event to the staff on the night, we couldn't have asked for a friendlier and better experience. A great onsite team...

We had a work team day in the Games room here. We had use of the room all day with teas and coffees provided. Marianne and the team were really helpful and we had a great lunch upstairs.

It’s a very lively place for drinks but a bit too noisy/dark for dining. The pizza is good and prices are reasonable. Staff are friendly but a bit too busy. The location is very near Paddington station (but may not be very obvious depending on...

Had a great night out. Beers and cider were great. The environment was lively and even though we didnt have food, everything smelled awesome.

I was here about 9 months ago and was unimpressed.... this time was different.... They serve excellent and creative pizza. It is not the quietest place to have dinner but the food is great.

They had a lot of different beers and delicious pizza. Definitely a place that I want to visit again

Went here today with colleagues for lunch. It’s a nice restaurant/bar with a modern urban art-like feel to it. Has plenty of seats, pool table, table football.. They even have a Pure Evil print in the gents. Now for the food... We had pizzas all...

Very nice place, great interior, excellent service, very tasty food. We will be back again there - highly recommend this!

We hired an area downstairs called the 'Games Room' for my 40th birthday party. The staff were so helpful and accommodating and made the event run very smoothly - everyone commented on how friendly they were! I would definitely recommend this venue not only for...

We went there for lunch a couple of colleagues. We all took Pizzas , I took the one with the Nduja salami which was delicious. Their lager was a bit bitter but nice. Overall good lunch

Fuimos el segundo día de nuestro viaje después de leer buenas recomendaciones y gustarnos las fotos que algún usuario compartió...

Joined some friends here yesterday and really like this place. Very simple menu of pizzas and light bites + a limited selection of some interesting beers. The place is very ‘industrial’. Simple tables, steel seats. With plenty of seating inside and some outside. It is...