Hei Hei in Oldham

Take-away - ordered through deliveroo with a follow up conversation explaining what to exclude from the order… mushrooms due to dietary requirements. Order arrived with this still in the dish and when contacted again, there was nothing they could do - it appeared too much trouble. Offered money off next order but this would not allow us to have the meal this evening which was over 30 pound for ribs, beef curry, fried rice and chips. The ribs as a starter were poor. Overall it was an awful experience with poor customer service. The rapid decline of this establishment is not good. I could say more but I will keep it to the point.

Me & a friend visited Hei Hei's adjacent restaurant Hot Duck above the takeaway offering after reading positive reviews online. The server suggested we ordered 2/3 dishes each. I ordered the Thai Green Curry with steamed rice and some prawn toast. My friend had the salt & pepper Calamari, veg spring rolls and egg fried rice with some salt & pepper chips to share. The restaurant operates on a 'Chinese Tapas' style basis so everything comes as it's ready which we had no problem with. My curry was one of the first things to arrive and, after prompting the server to check on our rice after everything else had arrived, by the time I received the rice my curry was mostly cold. The curry itself was extremely spicy and only had 3 pieces of chicken in which was disappointing. Most of the food appeared to be 'padded out' by onions and peppers and portions were not generous at all considering we paid £72 overall! Despite this, the service we received was absolutely faultless and the staff went out of their way for us throughout our meal. Another thing is that the tables were too small for a tapas style meal and the server pulled a spare table next to us to give us adequate room for our dishes - I understand as its a small place that space needs to be maximised but it doesn't work for this style of meal. Overall the food is extremely overpriced and just the same food served from the takeaway offering just with the prices ramped up and served from bowls rather than takeout boxes! Would like to reiterate that the service from staff was great we just had an issue with both the quality & quantity of the food.

Our order arrived within the hour however was a disappointment considering it cost us £60 for 2! The food was luke warm and the salt and pepper squid was dreadful. ( a soggy mess) We also realised we had been sent the wrong sauce, after a quick call, we presumed considering we live 4 mins away in the next village it would be a quick resolution however 40mins later and still nothing arrived. We then called up to say don’t bother bringing it as we had eaten the Chinese. They explained they would send the driver back with a refund for the missing item. We are still waiting… We won’t be a returning customer. Extremely disappointed.

They were busy as was Friday night, informed me it would be 30mins wait for takeaway. I ordered salt & pepper chicken wings and duck in ginger & spring onion. When I opened the containers I was astonished that starter and main course were Onions with chicken wings and Onions in duck sauce and all for £21, a total disgrace and a con

Arrived and was pointed in the direction of table for two, was then asked to move literally sat so close to the couple next to us I felt we were dining together. Absolutely not my thing communal dining and could here every bit of their conversation so sat pretty much in silence myself! Ordered food, my partners duck selected on the piece of paper never arrived. Didn't mention it as neither of us wanted to stay longer than necessary to be honest and we weren't charged for it so that's fine but just very poor attention to detail when one of us ended up having egg fried rice and prawn toast, driest meal ever 😂😂 I had the "hot duck" beef curry which was basically the mayflower stuff Iake at home and very underwhelming, calamari was the chewiest rubbery consistency ever... all the food would be "acceptable" from a Chinese chippy take out / delivery but definitely not for a sit down restaurant experience. Staff gathered we weren't impressed, didn't drink my drink was also poor. Won't return, which is a shame living so close by. Tables are too small for a tapas style eatery, we had to move the lamp and water glasses to the window cill just to have space to have two dishes eat on the table! I get they need as many seats as possible but it just doesn't work for small plates, it becomes uncomfortable. I saw a table of 6 walk in as we were leaving and dread to think how they got on if they ordered the suggested three dishes each!

With it being the festive season, I only yesterday made a gingerbread house with my son. Imagine my surprise at handling overpriced, classless, tat again when it came to tea. Part of this is my own fault, I never learn that many a takeaway is out and out crap but my hunger and passage of time tricks me. I know Hei Hei is average at best, but my faith in them getting restaurant priced tucker right blinded me yet again. Never again, chicken and sweetcorn snot laced in a float of salt, followed by starters for two, crispy and light you’d expect these things to be, yeah like an old guy’s toe nails with these attempts. Then a duck whose freshness sailed the shores with its quality many moons again, it actually stank. £38, didn’t even throw in prawn crackers. Genuinely, businesses like this deserve nothing, go the chippy it’s far better value.

Paid £45 for food that went in the bin! Only decent thing was the prawn crackers, £9 for a dire chicken fried rice. Ribs and chips that had clearly been re heated. The salt and pepper chips... all salt no pepper the ribs I don't think a dog could manage to eat! And I've never eaten chicken that has fat all over it! What have I actually eaten? Definitely wasn't chicken never again

Very very salty. The sharing box was like a bush tucker trial. Crispy beef was so crispy you couldn’t even tell if it had meat in and snapped in half. Chicken was a very strange consistency. The beef and mix vegetables was lovely.

We decided to have a Chinese New Year lockdown family feast and this place came recommended by some Saddleworth friends. It was worth the journey to collect. Top food and we will be back.

When we visit family in the area we always take out here. During lockdown I decided to stop off on the way back from a job in Leeds. The food is still restaurant quality for half the price and the portions are great for us as a family sharing.

Cannot fault this place for quick and tasty fresh food. Like eating in Hong Kong but sat in Oldham! I went for Chinese NY food and had the Duck Udon and my girlfriend had Singapore Vermicelli, both were spot on.

Thought, with everyone else going to the restaurant, we’d try this Chinese take away about 15 miles from where we live. Walked passed loads of times, but never called in. Really pleased we did - food was quick, hot and tasty. Don’t need to say anything else. Top meal. Well worth the drive.

I should've checked the ratings before my visit!😡.. no wonder I had a stomach bug for two days!!.. avoiding this place from now on... it's easy while theres such a big choice Chinese restaurants and takeaways in the area!!😡

We ordered sliced chicken, sliced beef, both in curry sauce, stir fried bean sprouts and beansprouts and noodles. Both chicken and beef had a weird texture, soft and slimy, inedible! What a waste of money! Everything else just ok! This place used to be so good, do they now use substandard meat? Wouldn't bother again!

We rang at 6pm for delivery at 7.30. . Rang again at 8 to be told food would arrive in 15 minutes. Food came 2 minutes later. Everything was tepid. We felt the driver had been driving around since 7.30.To top it all the food was dreadful. Salt and pepper squid is not a dish served cold. It was floppy and flaccid. The batter was thick. The seasoning non existent. Apart from being cold the spring rolls were adequate but let's be honest not cooked from scratch.Duck was described as being served in a plum sauce. It came with unmentioned pineapple and was far too sweet. We also ordered chicken in ginger and spring onions. The sauce, apart from being cold, was acceptable but the chicken had the consistency of plastic. Never again.

Give no ⭐️ rating. We ordered a takeaway for collection on Sunday 6 Oct. The person who answered the phone told us 15 mins it will be ready. Got there within 7 mins our food was already bagged and ready to go! I thought that was quick I hope the food hasn’t been reheated. Got home, sat down to eat boiled rice soft noodles and tofu in black bean sauce. Disappointed before we tasted the food. No fresh chilli, half a mushroom, two small pieces of green pepper and the onion. The tofu tasted like it had been reheated and the only flavour we could taste was SALT. I immediately phoned Hei Hei’s and spoke with Ben who said he was very sorry he would passes this to the manager on Monday and would give me a call back. I’m still waiting for anyone to phone me back re this disgusting food. We will never order anything from Hei Hei’s again. Obviously they are not bothered what quality of food they serve. Do not give them the business.

Went for a takeaway sat evening ordered crispy won ton,skewr chicken satay,mains duck mush oyster sauce/ chiken red thai curry and egg fried rice for £23 good value. . staff are very friendly and helpful, ordered , went for pint in waggon , food ready in half an hour. all was very nice although chicken red thai was a little bland, duck was great. i think a fault with many takeaways is that they are a bit too salty? Anyway we`ll be back.

I used to go to Blue Ginger in Springhead when I wanted a chinese because it is closer to my house and I've been going for years. BUT prices have gone up and and the portions have gotten smaller. Not to mention the rice is dry. I was recommended Hei Hei's by a friend and I'm happy they did because it is so much better than Blue Ginger. Portions are bigger, it's cheaper, rice isn't dry and the service is quicker. Definitely will be returning!

We ‘treated’ ourselves tonight to a not-so-cheap Chinese takeaway. The food arrived early, however that’s where the positives end! The soft Noodles were dry round the edges and very salty. The rice had a horrible taste and the curry sauce inedible because of salt. Our other sauces were also incredibly salty, with not a nice flavour. The only thing our £41 ‘treat’ ended up doing was filling our green bin and leaving us thirsty with a terrible after taste in our mouths! We’ve had plenty of Chinese meals, from various places. This being the worst we’ve ever had!

Ordered vegetable Singapore noodles, ended up with every bit of meat under the sun. Picture below. The Chicken fried rice was incredibly bland, the chicken wasn’t even fried. Close your eyes and you’re eating Uncle Bens.Not the cheapest of Chinese either. Have a think before you order from here.

Ordered food to take away while visiting family on the recommendation of other family members who had visited previously. The food was very good. We ordered to collect so cannot comment on their delivery but the food met our expectations and all requests were met with no issues. Would definitely recommend and will certainly visit again when back in the area.

This take away just offers false promises. We have had food before that we have collected which was good so thought we would order a delivery. There menu states they deliver within a 3 mile radius plus £1.50 exceeding 3 miles. We checked on google earth and we are 3.5 miles from them. When we called to order TWICE they refused to take our order saying they don’t deliver to our post code. A realLoss for them as we order take out Chinese all the time. DO NOT WASTE YOUR MONEY ON THIS LOT USE ANOTHER TAKE OUT THAT WANT TO TAKE YOUR MONEY. WILL NEVER UAE AGAIN.

Vegetarian Served meat soup after asking for Veg soup! Then to be accused of ordering wrong.. No offer of refund!! The worst service.

Ordered for delivery- states time 7.15pm, 16 phone calls later, food arrived at 8.30 - Luke warm and chewy - absolute garbage

First of all the food is generally very good. It is wrong of me not to state that I’ve had a few very good take out (collection!!!!) meals from them before.

Took over 2 hours to have food delivered, staff couldn't give any timescale to when it would be received on countless phone calls.

Ordered our food online. Was told we would have to wait 1 hour 40 mins which was fine. 2hours 30 mins later and 15 phone calls and our food still hadn’t arrived. The person on the phone told us he didn’t know where our food was?? My fella drove to the restaurant to see if he could collect it and was told it was out with the driver but they weren’t sure where???No alternative was offered. We were just told to ring just eat and get a refund. No real resolution from hei heis itself. It was just tough luck. When it finally arrived it was cold and there were items missing. Rubbish

Had a tasty delivery from Hei Hei last night, vegetables with cashew nuts and noodles and hubby had beef in black bean with steamed rice. Both very fresh and light, the veg and cashew could have done with a little more heat maybe but overall delicious

went in to order takeaway to collect, had spring rolls, prawn toast, shredded duck with uddon noodles and chicken with chilli and of course fried rice. asked how long as were going to get pint in waggon very helpful staff said no problem can keep food warm. the food was hot and good quality. Both chicken and duck were great. Have been before and would return, next time will get prawn crackers!!

I read the mixed reviews of this place on Trip Advisor but given a hankering for a Chinese meal, and it was too late to cook, we gave Hei Hei a go. We found the staff were very polite and helpful, and the Chinese takeaway meal was good, very enjoyable. Portions were generous if you have a hearty appetite. We had no complaints and would go there again.

Ordered a takeaway of chicken satay and fried rice. Looked and smelt awful.

Have ordered from here numerous times with brilliant food and service every time. Last night I ordered Salt and Pepper Squid and the Singapore Vermicelli and they were both absolutely superb, batter was crisp and the amount of protein in the vermicelli was amazing, super tasty and a solid 10/10. I also ordered it for 7:55 as I could serve before the football kicked off, 2 minutes early, brilliant! Keep it up guys and there is never going to be a change where I order my food from! Thanks again

We usually ha e take a way, very good food with nice pleasant staff. You can park easily a Ross the road from it.

We chose to collect a takeaway from hei hei as staying in the nearby area of Denshaw and we were told that there was a nearby Chinese by our host.

The food is always excellent from hei hei's. We are vegetarian and often Chinese food isn't great for us but they never disappoint.

Totally agree with other comments regarding staff, they are so rude. Unpleasant, unfriendly, ignorant. WILL NOT GO BACK!!!!

We had a take out for 6 people last Saturday.

Food is ok apart from the dim sum which is all identical to the chinese supermarket frozen stuff, so that's what it probably is. That aside, the service and attitude of the staff is appalling. I was spoken to rudely on my first visit, but decided that he could have been having an off day, so gave them another chance.

Haven’t eaten inside but had takeaway many times. Always very nice and promptly delivered. Maybe slightly on the expensive side but the quality is there.

What a shame! We've enjoyed many meals from here over the years, but will not be ordering ever again.Ordered two meals online. Indicated delivering about one hour. After an hour and 45 we rang up. Was informed it was being delivered. In total we waited 2 hours. The person we spoke at the restaurant was extremely rude. The food was average.

I have just read a review and its identical to our experience, usually the staff are very pleased to see you but not on this occasion, the staff were rude had no people skill and the service was outrageous barring in mind there is an extra 10% charge to sit inside for what ever reason I have no idea because there was not service to speak of.

I ordered a takeaway from Hei Hei and the food here is absolutely top notch. It is a little bit on the expensive side but you get what you pay for. It tasted really fresh and authentic and is easily the best Chinese food I've had in a long time, so if you don't mind paying a little more don't think twice about ordering from here. Delivery was quick too and food really hot. Oh, and I'm also pescatarian (so I only eat fish and veggies) and had the vegetable chow mien, it was absolutely delicious.

I've been to hei heis for food on quite a few occasions the staff are very unfriendly and miserable last time we went in to eat I preferred to sit in as the food is hot and freshly cooked .but they said the staff were on there break and as it was 5.30 in the evening I thought that was odd as they don't open until 5 so we had to settle for a take away so we ordered the meal for the guy to then tell us we would have to come back in 1 hour to pick it up it's a joke we went there New Year's Eve 10 of us walked in and said could we sit in the back the staff said no we were gutted then the owner came in and heard us say but there's no one in the back he asked us what we wanted we again said we want a meal could we sit in the back he said of course you can . must say the staff weren't happy .if you can't sit in the back and eat why have it there . close it off .I have to say the food is brill and I wouldn't mind but it's freezing in the back room but you put up with it because the food is so good the staff need to stop acting like they are doing you a favour .maybe they don't want to wash the pots I don't know but it really makes you not want to go in there and give them your business

I would not recommend them anymore, the service was good but the food was inedible and this is the second time. they used to be really good. very disappointing.

Visited midweek evening and sat inside. Decor a tad dark and dingy and too cold to take our coats off!!! However the food was lovely, cooked fresh and served steaming hot. Would definitely recommend but maybe next time I would get a takeaway and enjoy it in the comfort of my own home,

Food is always nice and the choice is good. Can be slow and make mistakes when very busy, but normally a good service.

The salt and pepper chicken wings served here are lovely, if you like a treat now and again, I'd recommend these. As a take out they are fairly quick with the cooking. The only negative was, one time I went, they forgot to start cooking them. However as this was a mistake, it wasn't the end of the world. I'm yet to try other things from this menu.

The food is average considering its quite expensive for a take away, if your having dim sum you'd better have a sweet tooth as its usually covered in syrup which basically spoils it. I've also found it can be quite greasy. That said i've also had some nice main meals so its a difficult one to gauge really

We decided to eat here after shopping in Uppermill,we arrived about 16.45 and they were still preparing food,but we sat in the restaurant section and were served in a few minutes.The food was freshly prepared ,the vegetables crunchy and tasty and the sauces were spicy,which we had chosen,the king prawn dish had a generous portion of prawns and the spicy Tofu was good.

Never had food in but takeaway excellent. Great choice and reasonably priced for the quality you get. Very extensive menu. Freshly prepared.

Food superb. Wonderful take away. They offer very inexpensive delivery locally. Although we collected the meal.

Great service received, quality food freshly cooked and friendly service. We shared a takeaway meal which was brought to our table outside and made to look like a meal for two. We were impressed and will recommend to others and will visit again. Thanks ***** M

We regularly order take away from here, they deliver, which is a bonus. The food is usually fantastic, but occasionally it can really let you down. Last week we had a rice dish missing from the order, this week the veg curry was lovely and fresh, but undercooked to the extent that the veggies were very hard. While we've used the take away regularly I am at the point where it's too inconsistent and I don't know if I will anymore.

Pedimos para llevar, todo estaba delicioso, tardaron un poco porque había más pedidos pero el personal fue nice. Repetiría sin duda.

Both food and service were perfect. Best Thai red curry was exceptional and I also highly recommend the Schezuen chicken.

Excellant food and friendly staff. Choose to eat in or take away both as good. Same menu if take away so you still have as many choices. You can phone for delivery, eat in or take away - which doesnt take long and easy parking right across the road. Good chef selection if your not sure what to have.

Ordered a take away from Hei Hei last night after being recommended by a friend. It came within a short time and the food was really nice, fresh and reasonably priced.

I visited with some friends to eat in after having numerous take away a from here, the open kitchen is a real winner you can watch your food being cooked right In front of you so you know it's fresh to your order.

The crispy duck is delicious.. Efficient, welcoming service and reasonably priced. Best Chinese in Saddleworth!!!!

My go to take away!! Food is always brill, staff always happy and remember you! Would Defo recommend this place for food!

Since moving to Uppermill a few years ago we have always been impressed by the quality and freshness of Hei Hei takeaway. It is more restaurant style dishes but at takeaway prices. Also, on a family visit they coped well with a massive order, when I cannot be bothered to cook for everyone.

I regularly eat at Hei Hei , I'm slightly addicted to their spicy chicken vermicelli!! It's AMAZING. Beautiful flavours! If I could eat there everyday I would!

We have ordered takeaways many times from here and have always been very satisfied with the service and the food. The standard is very good, not a run of the mill Chinese chippy, the food is neither greasy or loaded with MSG and good size portions too, served in plastic containers. Very Good!

A family favorite of ours, very generous portions, an extensive menu at superb value. The restaurant is clean & has a chilled atmosphere, suitable for groups of friends & families & great service. The owner is very polite & is very welcoming!

Only round the corner from where I live which makes it too easy to call in. Beef and cashew nut and Thai green curry are my go to favourites. Being able to see it being cooked fresh is always a bonus too.

We had the Hei Hei banquet for 3 people. It was delivered on time and was perfect. It was clean Chinese food. Quality ingredients, no MSG and not greasy. Some allegedly first class Chinese restaurants in Manchester frequented by footballers etc could learn a lot from this quality establishment.

Always find Hei Hei in Uppermill to provide really good food and service. It's always busy but that is a good thing when you are talking about food. It's provides the best Chinese food in the area and has an extensive menu but my favourites are the salt and pepper spare ribs and Singapore noodles. Everything is cooked to order and it's great to see everything cooked right in front of you. They are even now supplying alcohol which is an added bonus, and although small you can also eat in, a great option for a change of scenery. Keep up the good work!

Visited this weekend with a few friends. Have to say nothing was too much trouble, even altered a few dishes to accommodate the fussy ones amongst us. Friendly staff and a good selection of dishes. will definitely be going back !!!

A few of us visited Hei Hei this week. What a great menu, excellent value and superb venue. Staff friendly and a chilled atmosphere. Will be back soon. Thanks!

Plentiful. Excellent. Piping hot. The right money, quick service.: everything a good takeaway should be. My case rests ...

If you order the same couple of noodle dishes every time then it's not to bad. Most of the menu just seems to be food by numbers with little substance and a lot of onions

Used this take away several times, it does what it says on the tin....it's a take away! That said it does offer a small tabled area at the back of the kitchen if you want to eat in.....it's bring your own beer though.

This is the best Chinese food in the area by far. I have eaten in and taken out. You can buy an alcoholic beverage next door and sit in with it -Added bonus.

After reading a couple of bad review on TP, I was reluctant to try but last night I had a takeaway from this place and went in to collect on a Saturday evening the place was busy, however it was very sufficient operation with the open kitchen right in the middle of the place, food was cooked right in front of my eyes. Lovely salt and pepper ribs and the king prawns satay was good too.

We have takeaway from here at least twice a month always excellent, but tonight very disappointing back to using plastic chicken please use proper chicken

I have sadly never dined in so can only comment on service and food.

This establishment has existed for some time but has apparently recently undergone a change in management/ownership. It offers both sit in dining and take away. This review concerns take away.