Heavenly Desserts in Oxford

Nice and beautiful place. Friendly staff and I could see how clean the place was. The desserts were delicious and very well presented on the plate. It was a great experience.

Beautiful space and atmosphere, the desserts were good, but staff attitude was very poor, served with no smile, our orders were just dropped on the table, very stern attitude from serving staff, not welcoming at all

Very bed experience. The manager Savi is bed behaviour to customer.

Update: Heavenly Desserts has replied to my review... Not happy with completely humiliating my 12yr old boy they are now calling me a liar because I have left an honest review of my experience with this place! Pathetic!! And in terms of you having no recollection of this incident, I have phone records of us phoning you yesterday to raise our concerns about my boys nut allergy! In terms of turning the whole birthday party away... review your CCTV footage since you have such a short memory and apparently can't recall this incident!!! Absolutely Disgraceful Treatment – Avoid at All Costs! If I could give zero stars, I would. My 12-year-old son, who has a severe nut allergy, was excited to attend a friend’s birthday party at Heavenly Desserts. We called ahead to check their allergy policies, and from the start, we were met with an uncomfortable and unhelpful response. They outright admitted they couldn’t guarantee that there wouldn’t be cross-contamination, which understandably made my son nervous. Because of this, his friend’s lovely mum offered to change the venue to somewhere safer, but my son, not wanting to ruin his friends' plans, bravely decided to go and simply not eat anything. To ensure he wouldn’t feel left out, his friend’s mum planned to bring him a nut-free dessert from the supermarket while the rest of the kids enjoyed their treats from Heavenly Desserts. However, when they arrived at the restaurant, the staff did something completely outrageous – they turned the entire party away just because my son, who *they themselves* admitted they couldn’t safely cater for, would be eating a store-bought dessert. This decision was not only unnecessary but also deeply humiliating for my child. Imagine being 12 years old and feeling responsible for ruining a party! The emotional distress this caused him is beyond unacceptable. The birthday boy’s mum rightfully told the manager that their treatment of my child was appalling, and they made it clear they would never return. Neither will we. I will be telling everyone I know to avoid this establishment. No child should ever be made to feel like my son did today. Heavenly Desserts? More like *Heartless* Desserts. Absolutely disgraceful!

I had placed a delivery order and thy did not deliver my order very pathetic service i want my money back

Amazing food, very diverse menu, great quality, professional and friendly staff. Best dessert place!

Ordered the cookie dough and milkshake bundle for delivery - very tasty and nicely presented.

Cannot believe only discovered this place recently after walking past it many times. This is heaven, very tasty desserts and its an absolute treat to have an indulgent cake. I had monkey bread that was amazing! Great service and its very good value for money too.

Tasteless…..I mean who thought you could go wrong with ice cream but this lot can’t even get vanilla right. Expensive crap…

The only place i can say for sure to get hands on authentic shakshooka with pinch of spices and pinch of nostalgia of gulf country here.😍😍 English breakfast and hash browns with Siracha sauce was as delicious as anything on their menu. My forever go to/safe space to munch.

Heavenly Desserts is amazing for sweet treats. The waffles, crepes, and cookie dough taste so good and look great too. The place is nice, and the staff are friendly. If you love desserts, you should try it

I dont have sweet tooth but man. Their desserts are top notch. Lovely staff and nice customer service. Very cozy and ordered came in within 5 minutes😍😍

“Great service! The delivery was prompt, and the delivery boy was professional and polite. Thank you!”

The food was cold never had this problem before will think twice before ordering again

The food from Heavenly Desserts lived up to it's name, it was great. But the delivery took a very long time, all together it took over 90 minutes for our food to arrive. I rung the dessert place and they said the food had already gone but the Just Eat app wouldn't update their order update. Next time we're just gonna order straight from Heavenly Desserts instead of using Just Eat.

Deliciosa. Encantador equipo de trabajo y muy limpio. Tomé un gofre con plátano y helado. Buena presentación. Sabe celestial

Thank you so much for the lovely waffle fantastic service and delivery thank yoh it's always a pleasure to order dessert from Heavenly Desserts with the best divine Desserts thank you

Did not nick on the door , order was kept outside

A wonderful experience for a large party of 20 to celebrate our daughters 18th Birthday. The food, service and atmosphere was excellent. We had a good selection across the menu of brunch, waffles, pancakes, milkshakes and coffees, we can recommend them all. Fresh and good portion sizes (waffles are massive).

We came in here with my brother and sister in law also with my sister everything was fine until the pancakes came they did not look appetising. They also did not taste very good it was literally raw inside. Everything came separate from each other.

Great food, still hot, lovely presention

Lovely place, perfect services and very friendly staff

A regular here 🙈 I don't go anywhere else for dessert 👌 Can't fault the service here. Keep up the good work 👏

Amazing food and service.Must visit

Seeing their advertisement regarding brunch, I popped in to get a sample. I was the only other customer apart from a gaggle of girls. They were very loud and pointed to them that they were not in their own houses and they should keep quiet. They were quiet but then a man - perhaps their manager of the hour? - came to tell me that I couldn’t tell them to be quiet. I pointed out that if he did his job and said to them to be quiet then I wouldn’t have. I also told him even if they were his family - they were Muslim young girls - according to the customs he should have been the one to tell them to be mindful of others in a public place. If they treat their customers in this way then people should know about it.

me and my friends were sitting down talking,until a old rude lady came and told us to be quiet (in a rude tone) and then a worker came and said that she should not talk to us like that as were only kids and she’s a full grown woman she then went on to say “i don’t care if their ur family” implying that she thinks me and my friends were related to the workers because we have brown skin colour the worker then gave us 3 free desserts as an apology even though it wasn’t their fault. the staff here are amazing i would recommend coming

Thank you so much for delivering my order it was delicious as always and hopefully will order again thank you.

Good place to have some desserts

Excellent crepes good atmosphere

Nice place, amazing dessert! Good and friendly service. Exactly what you want if you're looking for a sweet snack! I had the American Waffle Royale, it was one of the best I've ever had, very soft and fluffy inside and crunchy outside, so good!

A place to visit if you love desserts

Came here with a few friends, absolutely incredible ice cream and amazing service. Lovely presentation of the ice cream!!!!

THE best coffee in all of Oxford. The desserts are obviously as amazing. Always aesthetically pleasing, and tasting as good as they look. A bit pricier each year, but they're worth it as the occasional treat. They have *never* disappointed. Staff is always incredibly friendly.

Best place for desserts in the neighbourhood. I have always picked rather quiet times and the atmosphere was always nice and the staff really welcoming. Lots of choice, also vegan menu

Missing items didn't even offer to deliver them Nither have I received my refund as yet

Croffles are to die for! Very nice place to have desserts.

Amrita was really kind and helped my son with allergies. She was 5 star

Clean beautiful Only thing is the service is terrible it took a hour for a few deserts and they said the monkey bread would take the longest it was first and the rest were 40 mins later

The best dessert parlour in Oxford, visit there every other week, Friendly environment, always a great experience whenever we go there. The staff are super nice, kind and helpful.And the desserts are all 5* lots of variety to choose from.

Staff is super rude. Food is good but not the service.

Great Desserts And lovely staff The Safron drink And cake Reminded me of my childhood

Served by Noor. She was extremely nice and great customer service. Amazing desserts and beautiful atmosphere definitely recommend.

Lovely delivery gentleman and food was fantastic and still very hot!

One of the best desserts I had. Recommend the croffle

Love this place!! Great selection of deserts and an even greater selection of options!

Macaron box is missing one macaron

Fabulous, tastes amazing, I would love to eat there so often, 100% recommend. I went there for my birthday and got a free cheescake 🍰

Staff always polite and helpful. They always make sure I’m looked after.

Great service and quality desserts, we went for a birthday and they put candles on our dessert. They have a vegan menu.

The very best shakes and the milk cakes and cookie doughs are amazing. I would highly recommend the actual place looks nice and modern

Amazing service, Monday staff were really helpful.

10/10 french toast! Shoutout to Prena - she really came through with my relatively picky order. Made it how I want it. Other staff - doesn't cost to approach with a smile :))

A very calm and quiet environment. My husband and I really enjoyed this place. Fair prices. The staff are very polite and well-behaved. Our favorite is the Saffron milk cake; it’s so delicious.

Really enjoyed the atmosphere and the desserts were amazing. Our server was very friendly and made us feel at ease. Would recommend going here for some fab desserts. Thank you

Best dessert shop in Oxford. Toilets need more attention though.

Nice place for desserts in Headington. Plenty of tasty choices available

Nice food, good customer service

I visited the shop tonight The dessert was amazing, Prerna served us with very good behaviour, hopefully will visit again Thankx

Prerna is the best she’s very friendly and great service

Genius idea, always new ideas and the owner gets involved.

Presentation of food was excellent but menu got most of items got loads of sugar

Clean and nice place Many varieties of desserts Very delicious

it's literally heaven dessert, a lot of delicious choices of dessert waffles, pancakes , juices, coffee macaroons baklava and many, many delicious desserts the staff are professional and friendly. specialty Mr Dave and Miss prerna the place is very clean and the colors match. the place Is right in front of almadina supermarket. I recommend 👌

First time visiting with family day out. Really enjoyed waffles. The coffee was spot on. Very friendly staff will definitely be back

I was spoilt with too many options to choose from. They have a great selection of desserts coupled with good customer service. I'll be back 👍

Comfortable place with warm atmosphere. We love to go there as a family and also with friends.

It was disappointing to see only 1 piece of Ferrero Rocher with the packaging torn as well on the side.

Delivery fast and efficient. The person who delivered did a great job

The deserts were amazing, not very welcoming waitress, not smile at all, the manager should also check theirs staffs, I’m afraid the waitress were smelling odours when passing by, horrible feeling

The deserts and coffee was delicious, however it was about 3pm and we were the only ones in there, but the whole place was spotlessly clean and the service was great.

The croffle bites are a spark of joy in a world of darkness, try them and you shall not regret it

Items were cold, ice cream had melted. When I called the store they were very rude on the phone, had not processed my order regardless of me ordering it a hour before my call. She also said there’s no just eat drivers available and what I ordered they could not do she was very confusing and said I could not change anything on my order when I simply asked them to swap a ice cream - hence why they have not started my order an hour in because they wasn’t able to change what I requested but there wa

Tried saffron milk and velvet cake, it was OK however I felt disappointed that I was able to make a better velvet cake myself at home , and would expect that they would surprise me with the quality which wasn't the case. But my partner ordered waffles with caramel syrup and although it was very sweet I would judge it as very good so that's something I will be coming back here for , perhaps coming more frequently as the prices are low and menu seems very attractive! Toilet clean , staff ok, interiors design very nice , with taste.

Their desserts are good but they are not the best

was stone cold and not edible delivery took ages and the time kept getting later.

it was absolutely amazing! We tried different items and can honestly say it was outstanding the quality was fantastic and the presentation was beautiful! You can tell they put 100% effort into their products it’s shows or should I say the proof is in the pudding😂. 10/10 beautiful!!

It was amazing, but I do think that it's quite pricey

The best dessert place in Oxford. They have a wide variety of options and the desserts are not only visually appealing but also taste heavenly. Great service and good atmosphere. A must-visit for anyone with a sweet tooth! ;)

A wonderful desert place with lots of choice and friendly staff.

Terrible quality. Rushed. Skimpy on sauces and extra toppings. Not worth the money.

My family love it here and would come every day if we could afford it! It’s always great food, and good service and atmosphere.

very late dissapointed want a refund

This is the. Best desert place in oxford. Loved the saffron cake. Deserts were served with a beautiful smile by staff Priyanka. Highly recommended place .

The bananas on my pudding were rotten

Lovely quality dessert well worth the price

cookie dough was not true to image. extortionate pricing for a pathetic 3 bites

Excellent selection of desserts, including a good vegan selection which was great for my wife who has a dairy intolerance. The sundaes are massive!

Cookie dough was basically just a sea of chocolate sauce and waffles was tasteless and strawberries tasted like they were about to go off.

Thank you to the lovely driver who delivered in absolute pouring rain.

Great service from delivery driver

The cookie dough was actually cold - along with the choc sauce on top!

The desserts are amazing and definitely worth the money. I have gone time and time again and they never fail to please. Would highly recommend it to anyone.

I asked for raspberries and paid for it but it wasn't added

Dessert was fine but easily the worst tiramisu I’ve had, no coffee and gross ice cream too

Horrible food and no refund. Thanks alot

I have ordered from the store many times and as amways the food is quality and delivered on time.

Excellent deserts and drinks, fantastic presentation and wrapping. Excellent delivery service. I’m their number 1 fan, loved it 😊

Excellent deserts and drink, great service, efficient service. I love that place 😍

Top quality and great service as always

Food was freezing cold and ice cream was completely melted