Haystack Cafe in Swansea

“queues going out the door!” probably to file a complaint because their phones are never answered. Me, my friend and my partner ordered from here today for breakfast. The reviews looked good so i looked past the £50 price mark (mind you, we only ordered 3 things). My partner is vegan, so got the Vegan breakfast, which came with real bacon, real egg and real sausage, meaning he couldn’t eat literally any of the food that came. My avocado chorizo toast was absolutely foul, it was all covered in oil and tasted of nothing but salt. The pancakes and bacon were dry and tasteless too, how do you mess up pancakes so badly? The entire experience was absolutely awful and the fact they don’t answer their phone makes it even more irritating to be honest. Avoid.

Nice little cafe with a great menu & really tasty food. Staff friendly but service pretty slow, took a while to get our drinks. Food definitely worth coming back for though!

Went for breakfast, did not book. The place was packed but we did not have to wait long. Very good food. I would prefer my coffee in a cup with a handle but that's just me. Good value, delicious food.

We thought we would try this establishment, ordered the breakfast, the bacon was so dry, no flavour, must of been cooked, the previous day. Hash brown was burnt, again could not taste the flavour, toast/dry bread was awful, no butter, everything tasted fishy.and well over priced, you can get a better breakfast from memos, in morriston. Sorry haystack, this was a letdown

I used to enjoy coming here, but unfortunately, things have changed. My partner and I visited last Friday, and we were disappointed with both the service and the atmosphere. My partner’s breakfast was served first, but mine took several more minutes, leaving their food to go cold while waiting. When I tried to ask at the counter, the staff were unresponsive, and I felt ignored. The food quality wasn’t what it used to be, and the space was overcrowded to the point where it was hard to move comfortably. Overall, it wasn’t the relaxing breakfast we’d hoped for!

Great coffee and food was yummy.Great friendly staff very attentive.Nice relaxed atmosphere. Well worth a visit to either Merthyr or Swansea

Food was lovely, really tasty. Proper sausage and bacon. Not the cheapest but well worth the money.

I've been wanting to try The Haystack Cafe for a while. Upon arrival the cafe has this quirky decor which makes it stand out from the rest. The menu has plenty of choice from breakfast to pancakes. Pick your grub and order at the counter. I had the farmers breakfast with the tots (great addition) with black pudding. The breakfast arrived in a frying pan which was unique and looked very appetising. As I started to eat the bacon and sausage I noticed they were colder than the rest of the food as if it had been cooked already but not reheated enough. The latte was okay but had a slight bitterness about it. Although a nice cafe I was left feeling disappointed. On the plus side the staff were very friendly.

We went there today in a group of 5 and immediately got seated and we only waited 15 minute for our food. We all had different dishes and they all came out at the same time and were soooo delicious xx the staff was super friendly and I will always recommend going to haystack.

The staff was lovely and very welcoming and the food was really good as well! I had the breakfast pancakes which were delicious, my friends had the haystack which they also really enjoyed but imo the portion is a bit small compared to the pancakes for example, but it tastes really good as well. The coffee was amazing 🙌🏼

Quirky little cafe, delicious food, 1 minor issue that was rectified immediately. Ample portion sizes. Very welcoming. Would certainly come back.

Food was nice coffee was better. It was busy and seemed to cause a little confusion some items of the breakfast missing. Other than that really nice.

Great place for breakfast and coffee. Always busy but does not impact the service. Very well run and the food is 😋👌🏻

What a place to visit Pancakes stacked so high you don’t know if you will finish but you do and the cooked breakfast was lovely Thankyou to Chris and the rest of the team

Loved my first visit here and my first time trying pancakes.... did not disappoint. Will return

Went here on a Sunday morning. There's a waiting list that you need to scan a QR code for as its busy. But wanted to thank Oliver for being so helpful in serving us our food and answering our questions and sorting us a table fairly quickly. The food is delicious and high quality. Definitely coming back and would recommend. The only thing I didn't like was leaving smelling like food.

We are in Swansea for a short stay from London. A friend recommended this place for breakfast/brunch. We arrived at opening time and there were already a few people queuing before open time. But we were all seen to and served incredibly swiftly. The food was absolutely amazing and I loved it all. The atmosphere and staff were all amazing. Would absolutely recommend. 10/10. (I got the XXXL brekkie. Lush.

First time at Haystack and to be fair I was well impressed, stunning food, lovely place with great friendly service, will defo be back

Try everything on the menu, it's all great. Free parking next door, brilliant menu, friendly staff, great service, lovely atmosphere. Best cafe I've ever visited.

This cafe came recommended. So stop for breakfast and I was not

A very popular breakfast spot with a great choice of food options. The price is reasonable, about £13 for a full breakfast and £10 for a stack of pancakes. Highly recommend, as the atmosphere within is equally enjoyable.

Lovely breakfast and coffee served here. Google has asked me if it has changed but it hasn't, it's still my number 1!

Great food, lovely venue, would highly recommend 👌

Overpriced for what it is and you need to place order yourself and collect cuttlery. Ordered Haystack which is avocado, halloumi, bacon and poached egg on a hash with some garnish. The egg was hard boiled, not poached, the hash was very tough and seemed undercooked. Disappointing.

Amazing food , great service. Celebrating my daughters birthday

Food: This is the best tots I have ever had and when had with the nachos sauce, its delicious. The barrito was decent however, the foil was sticking to the wrap which was hard to get it out. Service: the service was alright, food didn't take that long. But had to order from the till and collect cutleries as well. I feel its bit costly compared to other restaurants. Atmosphere: the restaurant looks wonderful and very artistic and good variety of music. I would definitely recommend someone to try the specials.

Was OK! Not overly impressed with it.. no glasses offered with drinks.. just given cans. Meal was Luke warm and staff were the same.

They clearly love cooking. Everything was really nice and arrived quickly.

Delicious brunch!!! Good prices too Impressed

Coffee was lovely. Service was friendly. Full breakfast was luke warm at best. Need to review your hot holding.

Amazing delivery from haystack team, lots of choice and speedy delivery. Pancakes are out of this world 💖

One of the best brunches I've had in a while. The playlist was great, the waiters were kind, and the food was a perfect 10/10 👌👌👌

Really like this place for a breakfast. The new booking system works well and the staff are super friendly. Now for the food. Both the meat and veggie breakfasts are spot on and very filling.

Cosy little place where staff are all friendly and food and drink exceptionally good! Always busy so get there early or you might have to wait, but definitely worth it! Good value for money 👍🏼😍

Amazing little hidden gem! Easily makes the trip to A sadly dying high street worthwhile!

A great way to start your day. The food was delicious, really fresh produce particularly the sausages. They've done a brilliant job with the venue too, a little quirky but a lovely atmosphere. Staff were friendly too and it’s dog friendly which is a bonus!

Unfortunately we gave the haystack another go after not the best experience last Time, avo on toast _soggy not toasted sourdough, cold hard poached egg, soggy tots, cold coffee, , weak tea, so disappointed maybe that's why it was quiet there today 9.7.2024.

I came here once when they first opened for breakfast and it was beautiful. Came here again today for breakfast and nothing has changed. Lovely atmosphere, friendly staff, great coffee and even better food. Was lucky enough to get a table and food was served quickly. A real gem 👌🏼

Pancakes to die for, especially if you have diabetes! ;-) And every other dish I've tried has been excellent too.

We went for lunch on a Sunday and it was a really lovely cafe vibe and decor. There was a ‘wait to be seated’ sign at the door but staff didn’t say anything to us so we ended up showing ourselves to the bar where they gave us a seat. The coffees were really nice (a cappuccino and a dirty chai). They were about standard price for Swansea city centre, so a bit more than expected for an out of city cafe. We decided to have pancakes as they looked unbelievable on Instagram. I went for a basic biscoff and white chocolate, my partner had the pancake battle special they have going on where it’s a £12.95 pancake stack with lots of different flavours. These were incredibly tasty and loaded with toppings. However, we were a little disappointed that my basic biscoff one was significantly bigger than the more expensive battle one (as seen in the picture). One minor annoyance was that we had to go back downstairs to get our cutlery as the waitress put the places down and left without supplying any. This was a lovely breakfast place offering lots of veggie and different menu items, we will definitely be coming back, but it’s more of a treat place than somewhere I’d go regularly due to the price. It would be a better experience if the servers were a bit more experienced as we had to do a lot of things largely by ourselves and if the Instagram page didn’t advertise menu items with loads of toppings etc which then turn out to be smaller than the cheap ones!! Will be coming back as the experience on the whole was good and the food was tasty.

Very overpriced. Staff were too rushed with us, I didn't even catch what was said by the waitress as we were shown to the table (my son who'd been there before knew the process though)... Food has to ordered via scanning a QR Code - when will these places realise not all of us like the digital approach, I want to be served by a human! Food was nice enough, nothing special, had just as nice breakfasts for half the price elsewhere. And I had to clean the table myself, my wet wipe was filthy after doing so, so am guessing they don't get wiped down very often. These kind of places seem to focus on being quirky but can't get basics right.

I have visited both the Swansea and Merthyr branches with a friend. I haven’t had the cooked breakfast so can’t comment on that; however the pancakes are great value for money. They are huge! I had to take some home in a box with me. Definitely recommend. It does get busy so expect a little bit of a wait, we have been lucky and have not had to wait more than 15-20 minutes for a table. Only slightly odd thing is, you can order from your phone via a QR code, but when the food is brought out you’re told to go and get yourself cutlery from beside the till. Surely this defeats the objet of ordering on your phone?

Amazing food and loved the hot chocolate, worth every penny

Delicious food and really lives up to what's on their social media. We were a table of 9 and they were able to seat us quickly and service was good - although slightly staggered due to our size and the small team working hard behind the scenes. Not for the faint hearted as portions are really big. I made my own pancake stack with raspberry, white Choc, fudge, ice cream and whipped cream. I also had the tater tots with cod and mushy peas which was excellent. Beautifully presented. My friends had the competition of the week pancake stacks which were honey chicken with peanut brittle and double Choc with a Choc ice on top. Some others in our group had more breakfast based foods e.g. sourdough with avocado, egg and chorizo - there were also well liked. Drinks were good too. The dog was given a puppcino which was a really nice touch.

First time visiting today, parking in site which is convenient. Had to put our name down and wait half hour, If you have to wait to be seated you know they are doing something right, but it's well worth the wait. Had the pancake stack and it was unbelievable. Service was polite and quick. Will definitely return possibly for the breakfast as they look delicious.

Great food, great prices and great service! Thank you.

Visited for a Birthday Brunch.it was busy but staff Very helpful and we were seated after a short wait.Very quaint lay out old pictures ,china etc I had farmers breakfast other had poached eggs holing etc .All cooked to perfection Generous portions and beautifully presented staff A1 all pleasant,chatty and helpful A bit pricy Yes but not over the top good value Recommended

Having followed them on Instagram for a while now, we thought we would go and try it for ourselves. I've got to be honest, it's very pricey for what you get, i mean the food and presentation was nice but seemed expensive for what we got. We weren't greeted on arrival and we weren't shown to a table, service could have been much better. Unfortunately will not be returning, as title says OVERHYPED & UNDERWHELMING.

Beautiful food and lovely staff

Perfect spot for Sunday Breakfast We were visiting Family in the area and called in for food mid morning. We were seated straight away, lovely quirky place with a good vibe. Ordered our farmer breakfasts and hot drinks which were very much enjoyed. The standard of produce was lovely and would definitely recommend.

An enjoyable eating experience. Parking is tight. 1st visit Sharer was tasty but not the best value for 2 hungry men. 2nd visit Visited with family and although busy was an enjoyable experience.

Service a little lacking in friendliness and tables could be cleaned but food was amazing and very snug cafe.

Its a great place, a great idea and has plenty to offer. The coffee was good quality I ordered a breakfast with a poached egg and when I cut into the egg it burst and was full of the icky jelly whites so put me off my food Couldnt seem to flag anyone down, but i get how busy it gets.

By far, the nicest, most delicious breakfast I have ever had! We called in whilst working in the area, will definitely be back there again!

Great restaurant that does both pancakes and other food. Have had a few different options here and they never disappoint, breakfast is a good portion and fresh. Their stack meals are brilliant and full of flavour. Some of the pancake stacks can be a bit sweet but still tasty.

Ordered a couple of things for breakfast and had them delivered through Uber eats. Breakfast roll was cold and sausages were burnt and inedible, even my dog wouldn't touch them and he eats anything!£7.95 for a breakfast roll. Won't be ordering a delivery again

Served by Joanne. She was so welcoming and friendly. She took my order, repeated it back to me to confirm it was right and her outstanding customer service throughout our visit had made us want to come back. Stunning food and quick service. Definitely be back!!!!!

"Underwhelming" is the word I would pick to describe my experience at Haystack earlier this week. I had heard a lot of good things about this place and decided to give it a go myself. The place was packed and though I was able to secure a table, I struggled to order via the app (WiFi was bad and data didn't work). Eventually, I gave up and ordered at the till, and had to wait five minutes, as the employees were frantically running around doing other things. The food (I ordered "The Haystack") looked amazing, but tasted very average. I'd give the flat white a better score - this was probably the highlight of the trip. Parking is accessible, and the cafe is easy to find, but Haystack seems very understaffed and could do with an extra server at the least. The stress was evident on the faces of all employees, and this took away from my experience. I'd be willing to give it another go some time, but I won't be rushing back.

Delicious food, got the Kinder pancakes and a side of potato tots with smoked salmon. Lovely friendly staff! Great little place, always super busy! Can tend to be a bit pricey but lovely as a treat :)

This is such a nice place. The food is great as well as the staff. Only wish you could book tables to guarantee you get a table. Wish there was more parking as it gets very busy.

Stunning breakfast on our date day, local parking which was free and the best menu! All around £10-15 quid but quality was great! Deffo a great spot for a treat or a moment to remember. Place was busy on an early Monday morning but still didn't wait long for grub. Coffee and ingredients are local. Coaltown coffee and knipes and co which is great to see. Clean and tidy, nice staff and all the decor is pretty neat and trendy! We loved our American pancakes and we loved the XL breakfast. Plenty of syrups and styles for coffee to so we both had our favourites!

Walked in and instantly one of the tiny staff members had the biggest sighs and eye rolls from behind the counter, obviously couldn't face having to deal with any more customers. Instantly felt like walking out the door. Utterly miserable, surly service throughout our time there. Horrible experience and won't be back

A top notch spot to get some delicious food and coffee. Great atmosphere, friendly and attentive staff, tempting specials and excellent eats. Bravo on the Mount Snowdon (March special) -hats off to the chefs! Will be back again for another meal soon!

Absolutely stunning food, cosy interior and fabulous staff. Always order far too much as can never decide between sweet or savoury but never any regrets!!

Been several times now and quality of food is stunning! Had pancakes and brunch bagel and recommend both! Their pancakes are 👌! A plus that its dog friendly too!

Been twice (so far!). Both times had a breakfast or one of the specials (cheese toastie with kale) and both absolutely scrumptious 🤤 I'm amazed I've been here twice now and resisted actually having pancakes, mainly because I've been too full to order any more! The presentation and taste are both amazing and I love supporting local businesses so they'll definitely be getting more of my custom in the future. Diolch Haystack! ❤️

Never been. Maybe because ok. Ukl just have to see.

I wish i didn’t even have to put one star for the service. Came for breakfast last week for my friends birthday, we were told by Ameera there was a 30 minute wait so we waited. We then went back in and was told by her again that it was a 30 minute wait, then to our surprise we saw people who were behind us in the queue go in before us. We had then found out that there was a list that we were supposed to join that the waitress Ameera did not tell us about. Overall we waited around 45 minutes not on the list and 30 minutes on the list. I am extremely disappointed with the service from this waitres, although i must add all of the other waitress were lovely!

Loved it, great theme, comfortable and friendly atmosphere, background music was quality and XL breakfast was a solid 9/10 👍 Nice to have coaltown coffee.

THE LIST. What is THE LIST? How do you get on the LIST? Who controls the LIST? Woe betide you if you don't get on THE LIST! Went in today for some lunch. A number of tables empty yet dirty. Stood around waiting to be seated or at least greeted as the kids working chatted with their mates. Asked if we could sit at one of the dirty tables. No apparently we need to get on THE LIST and there's a half hour wait. Do not come here unless you're mates with them or don't mind staff chewing wasps whilst they're attempting customer service.

Food looks better than it is, breakfast stack is good but sometimes greasy. Pancakes are good but stodgy. Coffee is always good. Parking can be an issue when busy. Avoid on a Saturday morning or you’ll be waiting for a table. Service is hit and miss.

1 hour wait for a table. Food was horrible. £7 for 2 pancakes with bananas and syrup. There was 5 small banana slices and to much syrup. And my dads girlfriend almost died falling down the stairs if she wasn't holding on the banisters. She cut her hand badly.

Always fabulous food at Haystack, so popular, hardly surprising. Looking forward to my next visit 😁

Best coffee in Wales!! Lovely American pancakes! Great place.

Super tasty food, but the service was absolutely shocking!!!!!!! We sat down and my food came out pretty quickly. My husbands came out 20 minutes later, by which point I had eaten mine. The husbands milkshake then came out after his food arrived and I had to ask where my can of coke was!!! Even though the food was nice, the rest of the experience was shocking and we won’t be returning. Overrated.

Great for quick bite or something more substantial.

Amazing little cafe delicious home made food the cakes are to die for Friendly staff a great find

Coffee had 2 large chips in cup ask to change just poured coffee in different cup didn't make fresh one 😡 Got our order wrong did say but did nothing had to swap eggs round at table For £10.95 each and £3.50 for coffee I would have expected better service

Super welcoming and friendly staff, family friendly atmosphere, lots of nice touches demonstrating their thoughtfulness and care for community.

Had a meeting with someone here not so long ago, food looked good, he was chatting to the waitor for ages so they were lovely and good atmosphere there

Oh my days, stop what you are doing and get yourself to this little gem of a place. This place is busy so you may need to wait for a table but you will not be disappointed by it. The staff are always friendly, polite and create a great atmosphere. Highly recommend

As always , Fantastic food , Quality is always great 👌🏻

Cosy and welcoming place, excellent service from the friendly staff. The food and coffee always taste great.

Must be fantastic, tried twice to get in here and it's full to the brim every time.

Extremely tasty food. I had the Xmas foot long pig in blanket roll. Very, very nice and quite a plate full. I was the pig in blanket after eating it. Would recommend Gluten free options available

First time visiting, lovely place, very polite and helpful staff, very nice menu, and very food, amazing hot choc

Great little place with fab staff and the food was top notch, definitely visit again and would highly recommend

Best Lotus Biscoff pancakes ever!

It was full when we arrived so staff asked for my name and mobile number, adding they would text me when a table was free. Within a couple of minutes we had a message on WhatsApp, from Carbonara, a company based in Pittsburgh, stating we would have a 15-20 minute wait for a table. We waited in the car for 28 minutes before another WhatsApp message from Carbonara invited us in for our meal. We had two vegetarian breakfasts, a flat white and an Americano. The food was very nice although a little cold. At first I thought it didn't look like a lot but it was and I left with a full belly. It was tasty and cooked well. There are however two points I must mention, even though this shouldn't distract from the fact that the food was good. Firstly, I did not give permission to have my name and telephone number passed to some company in Pittsburgh. I was not informed that when they said they would text me to say the table was free, they meant they would pass my number onto an external company. I visited the company's website and their terms and conditions says: 'Carbonara is based in the United States and information about you will be accessed and transferred to entities located around the world. Some of these entities may be located in countries (such as the United States) that do not legally require the same level of protection for personal information as your home country.' That is shocking! Secondly, the place could do with a clean. The floor and stairs had layers of food spilt all over them and the tables would benefit from a proper wipe down too. This wasn't good. In summary: Lovely staff, lovely food, but data protection and cafe cleanliness problems.

Nice cafe with good breakfast selection.

Great service lovely welcome making the atmosphere great and popular as all tables full and busy making you feel like your in a barn with all the miss match furniture some chairs also broken portion of food are plenty full I just found my sausage a bit under cooked and bacon over cooked but that could be personal taste definitely worth a visit

Went on the Saturday, table was ready within 30 mins of asking despite being busy so happy about the quick turn around. I was positioned upstairs which was nice and quiet. The food tasted incredible BUT flys everywhere upstairs, they landed on my food and I killed roughly 8 flys - was not impressed!!! We were sat close to a door which could have been the origin but then the table shouldn't be positioned anywhere near there in the first place. For the respect of everyone, I beg you remove the table away from the door upstairs nearest the sink. No one wants to have a battle with insects when trying to eat ESPECIALLY ON A SATURDAY MORNING AFTER BINGE DRINKING THE NIGHT BEFORE (spew emoji)

Popular cafe destination. Visited on a Saturday morning. Not surprisingly it was busy. However they operate a text based notification, so we opted to wait, and duly got our text after about twenty minutes. Nice meals and coffee.

I love it here and I make a point of coming every time I visit Swansea (from East Anglia!!!). The specials taste amazing, always deliver and worth the money. The staff are all really friendly too. The lady who served me and my hungover friend on Sunday was called Tegan and she was particularly lovely.

Worth every second when detouring from the motorway. Parking could be limited but well worth it. Lovely welcome and introduction to what is what. Fabulous coffee and the most superb full plate of breakfast, all with a slight spin on traditional (think full-english INCL chillies). Will def fiond journeys to take up and down the M5 for this!!!

Great service ameera, ur smashing it 👏

Ameera served us. Was a lovely experience and a lovely treat for my mum. Food was stunning 😍

Was served by Ameera for a breakfast and she seemed like a very pleasant young lady and considering she said she's quite new, she's doing very well

Bwanging mush, and a young woman called ameera was very polite and helpful

I had Ameera serve me the other day & she was so lovely & bubbly. Her service was quick & efficient & she did it all with a smile despite how busy it was inside. Food was amazing as well. Will definitely be returning again!!