Haystack Cafe in Swansea

Delicious pancakes and a lovely coffee. Friendly & quick service. A bit pricey but worth it.

Food came out absolutely freezing. The rudest staff i have ever met didn’t even say sorry just said should have told us sooner. Will not be returning.

Went for morning breakfast as one of our team was leaving, then we had the nice surprise of having free food being the first customers. Was fantastic food great atmosphere highly recommend.

Haystack, Brynhyfryd – The OG Brunch Spot ❤️‍🔥 We’ve been obsessed with this place since day one, and it just keeps getting better! Their firm favourites never miss, and the monthly specials? Always top-tier 🤌🏼. March’s specials have been an absolute Cymru delicacy dream 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🐉 🔥 🥓 Bryn-stack – This is Welsh brunch on steroids. Two slices of toasted sourdough, grilled to perfection with Colliers mature cheddar and Gower Gold rarebit. Topped with crispy bacon, two fried eggs, and the most insanely good crispy cockles. Oh, and the laverbread hollandaise? Absolute gold 🏆. Every bite is rich, cheesy, and packed with proper Welsh flavour. 🧀 Cheesy Leek Loaded Tots – Crispy, golden tater tots smothered in a ridiculously good leek and cheese sauce made with Gower Gold and Colliers mature cheddar. Topped with crispy pancetta lardons and fresh parsley. Comfort food at its very best 🤤. 🍔 The Brunch Burger – A Haystack staple! Sausage patty, crispy bacon, chilli jam, halloumi, and a fried egg, all stacked inside a soft brioche bun. Served with tater tots, because of course 😮‍💨. Sweet, savoury, spicy – it just hits every single craving. Everything was absolutely sublime – the bold, rich flavours of Wales in every bite. Cheese, leeks, cockles, laverbread – Haystack really gets it 💯. Counting down the days until April’s specials drop! ⏳🔥 @haystackcafe Massive shout out to Liam for getting us down and for Wil & the team for looking after us so fabulously 🫶🏼 indulgent, Welsh, brunch, crispy, iconic

Lovely little find. Delicious food, friendly staff, and a relaxed atmosphere. Pancakes are outstanding!!!

A brilliant place and I always go back when I visit Swansea. I ordered the Mount Snowden today and it was hands down the best breakfast I have ever had. A March special but all the food there is excellent. Highly recommend the place and looking forward to returning

Visited on a Saturday afternoon and had to be placed in the queuing system which saw us waiting for about 20 minutes. Nowhere especially nice to go nearby so we just sat in the car. Queuing system is good but I would prefer to be able to book in advance so we don't face a queue on arrival. We were seated by a very pleasant waitress who instructed us to order at the counter or using the QR code on the table, however there is no WiFi and my phone signal was too weak to be able to use the QR code. Food took nearly an hour to arrive, we ordered a breakfast and a St Davids day special. It was busy but surely this is expected on a Saturday? We asked a waiter when we would get our food around the 40 minute mark, but he never came with an answer. The waitress did apologise for the wait when bringing our meals but no one came to check if everything was okay during our meal. You can tell the food is good quality but the taste was nothing special. The best thing on the plate was the tater tots until finding that the ones directly on the plate had been saturated in the butter that melted out of the sachet which had been placed upright in a hot pan used to serve the breakfast. A plate would have been just fine. Pleasant atmosphere, lots of people waiting for their meals. It's a bit tight inside so expect to squeeze past other people to get in and out of your seats. No plans to return.

Having visited several times before. I was very much looking forward to visiting on pancake day. However, straight away, the portion of pancakes was quite noticeably smaller. I usually leave feeling relatively full. However, yesterday I left very much still hungry. Certainly not worth the 13 pounds paid for the pancakes. They were nowhere near as flavoursome either. That being said, the coffee was great as always.

They advertised that they were open until midnight for pancake day. We were turned away at 10pm as we weren’t on the waiting list. When I asked where was this waiting list I was told it’s from previous walk ins and that they were not longer accepting people or collection orders. For a place that is very vocal on social media, none of this was posted or made clear online before making the journey. We weren’t the only people sent away. As a place that only accepts walks in to then set up a wait system and not advertise it as much as they did for their ‘midnight opening hours’ was very disappointing. For future reference, social media can be used to post about those types of updates as well as marketing. It was a 40 minute round trip to be turned away.

Half-term seemed like the perfect excuse to treat my daughter to a meal out, so we decided to visit The Haystack, a spot that has garnered quite a bit of local attention. Unfortunately, our experience proved that sometimes, hype doesn’t equate to quality. Upon arrival, we were instructed to join a virtual queue and wait in the car, with the promise of a text notification when our table was ready. That text never came. Eventually, we made our way inside and were seated at a window table. While this might sound idyllic, the reality was less so—the blazing sunlight made it unbearably hot and nearly impossible to see. Thankfully, when we asked to be moved, the staff obliged. Ordering is done via a QR code system, but bizarrely, there’s no free WiFi. A prominently displayed sign jokes, “Free WiFi… doesn’t exist. Talk to each other.” A witty touch, perhaps, but frustrating when you actually need internet access to place an order. With no WiFi available and mobile signal spotty, we had little choice but to queue at the counter. Maneuvering through the tightly packed tables—uncomfortably bumping into diners along the way—only added to the growing list of annoyances. We ordered a Benny Stack and Biscoff Pancakes. The pancakes arrived within ten minutes, but my dish was nowhere to be seen. After waiting a further 15 minutes, I asked if it would be much longer. Mere moments later, my Benny Stack appeared—its scorching hot plate suggesting it had been sitting under heat lamps the entire time. Unsurprisingly, the dish was completely dried out, the once-delicate poached eggs now hard-boiled. By this point, I had lost all enthusiasm for the meal and requested a refund. This was granted—but only for the Benny Stack, with no apology for the lackluster experience. With Swansea now boasting an array of excellent dining options that offer both quality and value for money, The Haystack simply isn’t keeping up. If you’re looking for a smooth, enjoyable dining experience, I’d suggest giving this place a miss.

Nice food and atmosphere. Possibly slightly on the expensive side

Great quirky spot for breakfast, worth every penny. Breakfast was served prompt and hot. My boyfriend has OCD and asks please could you turn the mug around in the upstairs sitting area (LOL) we LOVED it here! Can’t wait to come back.

Lovely breakfast and coffee served here. Google has asked me if it has changed but it hasn't, it's still my number 1!

Always love going to Haystack. Busy at the weekends, but I treat myself if I'm off during the week. Always delicious, always friendly. Ignore the negative reviews, some people just hate everything.

Love this place! Great breakfast and locally sourced produce. Got the free breakfast too!

A brilliant place, I'd been meaning to visit for months and so glad I did. I loved my meal and my friends were so happy too. Will have to go back and try the pancakes!

First time going to Haystack yesterday and it was worth the drive! It was very busy inside, so we opted to takeaway and the food was delicious. We both ordered the pancakes and definitely recommend. The iced coffee was also absolutely banging! Can’t wait to come back and hopefully get a table next time

The best brunch spot in Swansea! The food was so fresh, hot and amazing. I had my toddler with me who loved her food so much she came to pinch mine too haha. The staff member Joanne who served us was so kind and friendly and I would definitely recommend to anyone thinking about going.

Instagram V Reality, been here a few times, food is usually really nice, disappointed with the cinnamon pancakes, the top one had flavour, the rest were just plain. Shame the pancakes ordered didn’t look like the ones advertised. The coffee was delicious, and so were the other items ordered.

Been to the haystack a couple of times now , food is beautiful staff amazing 🤩 and super friendly . I Just love this place so much x

Food A1 three of us all ordering different meals but all perfectly cooked and presented .Staff very helpful very busy people waiting definitely under pressure My onlybwuibblevifcyoubcouldccall it that was the service We had 1 meal wanted ten minutes for the next and longer again for the next so we didn’t really eat together But saying that enjoyed will definitely visit again

Great restaurant that does both pancakes and other food. Have had a few different options here and they never disappoint, breakfast is a good portion and fresh. Their stack meals are brilliant and full of flavour. Some of the pancake stacks can be a bit sweet but still tasty.

Get In ! Superb quirky local cafe. Good vibe, friendly staff, excellent menu !

I came here for breakfast the other day, the interior of the cafe looks amazing... The staff are very friendly and the food was tasty

Don’t go here if you’re short on time. It’s great for the cafe that they’re busy and popular but it felt like an endless wait before sitting down and after ordering. They have a waitlist so when you arrive, they will text you when your table is free. I was told it would be a 15-20 min wait. After 25 mins, I went back in, especially as I had seen people leave and was told that there were already 2 free tables and I was next. So I don’t know why I wasn’t messaged. It took 20 mins to get a coffee after ordering and then it another long wait for the breakfast. We got the vegan breakfast which was really underwhelming. Having a vegetable based sausage is always a let down when there are so many good alternatives available these days. The scrambled tofu had no flavour either. Sadly won’t be going back again for a breakfast. The staff were friendly.

The food is absolutely delicious. Service was very quick. We messed up out ordering and the staff were excellent in helping us solve the issue. Very lovely atmosphere.

“queues going out the door!” probably to file a complaint because their phones are never answered. Me, my friend and my partner ordered from here today for breakfast. The reviews looked good so i looked past the £50 price mark (mind you, we only ordered 3 things). My partner is vegan, so got the Vegan breakfast, which came with real bacon, real egg and real sausage, meaning he couldn’t eat literally any of the food that came. My avocado chorizo toast was absolutely foul, it was all covered in oil and tasted of nothing but salt. The pancakes and bacon were dry and tasteless too, how do you mess up pancakes so badly? The entire experience was absolutely awful and the fact they don’t answer their phone makes it even more irritating to be honest. Avoid.

Nice little cafe with a great menu & really tasty food. Staff friendly but service pretty slow, took a while to get our drinks. Food definitely worth coming back for though!

Went for breakfast, did not book. The place was packed but we did not have to wait long. Very good food. I would prefer my coffee in a cup with a handle but that's just me. Good value, delicious food.

We thought we would try this establishment, ordered the breakfast, the bacon was so dry, no flavour, must of been cooked, the previous day. Hash brown was burnt, again could not taste the flavour, toast/dry bread was awful, no butter, everything tasted fishy.and well over priced, you can get a better breakfast from memos, in morriston. Sorry haystack, this was a letdown

I used to enjoy coming here, but unfortunately, things have changed. My partner and I visited last Friday, and we were disappointed with both the service and the atmosphere. My partner’s breakfast was served first, but mine took several more minutes, leaving their food to go cold while waiting. When I tried to ask at the counter, the staff were unresponsive, and I felt ignored. The food quality wasn’t what it used to be, and the space was overcrowded to the point where it was hard to move comfortably. Overall, it wasn’t the relaxing breakfast we’d hoped for!

Great coffee and food was yummy.Great friendly staff very attentive.Nice relaxed atmosphere. Well worth a visit to either Merthyr or Swansea

Food was lovely, really tasty. Proper sausage and bacon. Not the cheapest but well worth the money.

I've been wanting to try The Haystack Cafe for a while. Upon arrival the cafe has this quirky decor which makes it stand out from the rest. The menu has plenty of choice from breakfast to pancakes. Pick your grub and order at the counter. I had the farmers breakfast with the tots (great addition) with black pudding. The breakfast arrived in a frying pan which was unique and looked very appetising. As I started to eat the bacon and sausage I noticed they were colder than the rest of the food as if it had been cooked already but not reheated enough. The latte was okay but had a slight bitterness about it. Although a nice cafe I was left feeling disappointed. On the plus side the staff were very friendly.

The staff was lovely and very welcoming and the food was really good as well! I had the breakfast pancakes which were delicious, my friends had the haystack which they also really enjoyed but imo the portion is a bit small compared to the pancakes for example, but it tastes really good as well. The coffee was amazing 🙌🏼

We went there today in a group of 5 and immediately got seated and we only waited 15 minute for our food. We all had different dishes and they all came out at the same time and were soooo delicious xx the staff was super friendly and I will always recommend going to haystack.

Quirky little cafe, delicious food, 1 minor issue that was rectified immediately. Ample portion sizes. Very welcoming. Would certainly come back.

Great place for breakfast and coffee. Always busy but does not impact the service. Very well run and the food is 😋👌🏻

Food was nice coffee was better. It was busy and seemed to cause a little confusion some items of the breakfast missing. Other than that really nice.

What a place to visit Pancakes stacked so high you don’t know if you will finish but you do and the cooked breakfast was lovely Thankyou to Chris and the rest of the team

Loved my first visit here and my first time trying pancakes.... did not disappoint. Will return

Went here on a Sunday morning. There's a waiting list that you need to scan a QR code for as its busy. But wanted to thank Oliver for being so helpful in serving us our food and answering our questions and sorting us a table fairly quickly. The food is delicious and high quality. Definitely coming back and would recommend. The only thing I didn't like was leaving smelling like food.

We are in Swansea for a short stay from London. A friend recommended this place for breakfast/brunch. We arrived at opening time and there were already a few people queuing before open time. But we were all seen to and served incredibly swiftly. The food was absolutely amazing and I loved it all. The atmosphere and staff were all amazing. Would absolutely recommend. 10/10. (I got the XXXL brekkie. Lush.

First time at Haystack and to be fair I was well impressed, stunning food, lovely place with great friendly service, will defo be back

Try everything on the menu, it's all great. Free parking next door, brilliant menu, friendly staff, great service, lovely atmosphere. Best cafe I've ever visited.

A very popular breakfast spot with a great choice of food options. The price is reasonable, about £13 for a full breakfast and £10 for a stack of pancakes. Highly recommend, as the atmosphere within is equally enjoyable.

This cafe came recommended. So stop for breakfast and I was not

Great food, lovely venue, would highly recommend 👌

Overpriced for what it is and you need to place order yourself and collect cuttlery. Ordered Haystack which is avocado, halloumi, bacon and poached egg on a hash with some garnish. The egg was hard boiled, not poached, the hash was very tough and seemed undercooked. Disappointing.

Amazing food , great service. Celebrating my daughters birthday

Food: This is the best tots I have ever had and when had with the nachos sauce, its delicious. The barrito was decent however, the foil was sticking to the wrap which was hard to get it out. Service: the service was alright, food didn't take that long. But had to order from the till and collect cutleries as well. I feel its bit costly compared to other restaurants. Atmosphere: the restaurant looks wonderful and very artistic and good variety of music. I would definitely recommend someone to try the specials.

Was OK! Not overly impressed with it.. no glasses offered with drinks.. just given cans. Meal was Luke warm and staff were the same.

Delicious brunch!!! Good prices too Impressed

They clearly love cooking. Everything was really nice and arrived quickly.

Coffee was lovely. Service was friendly. Full breakfast was luke warm at best. Need to review your hot holding.

Amazing delivery from haystack team, lots of choice and speedy delivery. Pancakes are out of this world 💖

One of the best brunches I've had in a while. The playlist was great, the waiters were kind, and the food was a perfect 10/10 👌👌👌

Really like this place for a breakfast. The new booking system works well and the staff are super friendly. Now for the food. Both the meat and veggie breakfasts are spot on and very filling.

Cosy little place where staff are all friendly and food and drink exceptionally good! Always busy so get there early or you might have to wait, but definitely worth it! Good value for money 👍🏼😍

Amazing little hidden gem! Easily makes the trip to A sadly dying high street worthwhile!

A great way to start your day. The food was delicious, really fresh produce particularly the sausages. They've done a brilliant job with the venue too, a little quirky but a lovely atmosphere. Staff were friendly too and it’s dog friendly which is a bonus!

Unfortunately we gave the haystack another go after not the best experience last Time, avo on toast _soggy not toasted sourdough, cold hard poached egg, soggy tots, cold coffee, , weak tea, so disappointed maybe that's why it was quiet there today 9.7.2024.

Pancakes to die for, especially if you have diabetes! ;-) And every other dish I've tried has been excellent too.

I came here once when they first opened for breakfast and it was beautiful. Came here again today for breakfast and nothing has changed. Lovely atmosphere, friendly staff, great coffee and even better food. Was lucky enough to get a table and food was served quickly. A real gem 👌🏼

We went for lunch on a Sunday and it was a really lovely cafe vibe and decor. There was a ‘wait to be seated’ sign at the door but staff didn’t say anything to us so we ended up showing ourselves to the bar where they gave us a seat. The coffees were really nice (a cappuccino and a dirty chai). They were about standard price for Swansea city centre, so a bit more than expected for an out of city cafe. We decided to have pancakes as they looked unbelievable on Instagram. I went for a basic biscoff and white chocolate, my partner had the pancake battle special they have going on where it’s a £12.95 pancake stack with lots of different flavours. These were incredibly tasty and loaded with toppings. However, we were a little disappointed that my basic biscoff one was significantly bigger than the more expensive battle one (as seen in the picture). One minor annoyance was that we had to go back downstairs to get our cutlery as the waitress put the places down and left without supplying any. This was a lovely breakfast place offering lots of veggie and different menu items, we will definitely be coming back, but it’s more of a treat place than somewhere I’d go regularly due to the price. It would be a better experience if the servers were a bit more experienced as we had to do a lot of things largely by ourselves and if the Instagram page didn’t advertise menu items with loads of toppings etc which then turn out to be smaller than the cheap ones!! Will be coming back as the experience on the whole was good and the food was tasty.

Very overpriced. Staff were too rushed with us, I didn't even catch what was said by the waitress as we were shown to the table (my son who'd been there before knew the process though)... Food has to ordered via scanning a QR Code - when will these places realise not all of us like the digital approach, I want to be served by a human! Food was nice enough, nothing special, had just as nice breakfasts for half the price elsewhere. And I had to clean the table myself, my wet wipe was filthy after doing so, so am guessing they don't get wiped down very often. These kind of places seem to focus on being quirky but can't get basics right.

Amazing food and loved the hot chocolate, worth every penny

I have visited both the Swansea and Merthyr branches with a friend. I haven’t had the cooked breakfast so can’t comment on that; however the pancakes are great value for money. They are huge! I had to take some home in a box with me. Definitely recommend. It does get busy so expect a little bit of a wait, we have been lucky and have not had to wait more than 15-20 minutes for a table. Only slightly odd thing is, you can order from your phone via a QR code, but when the food is brought out you’re told to go and get yourself cutlery from beside the till. Surely this defeats the objet of ordering on your phone?

Delicious food and really lives up to what's on their social media. We were a table of 9 and they were able to seat us quickly and service was good - although slightly staggered due to our size and the small team working hard behind the scenes. Not for the faint hearted as portions are really big. I made my own pancake stack with raspberry, white Choc, fudge, ice cream and whipped cream. I also had the tater tots with cod and mushy peas which was excellent. Beautifully presented. My friends had the competition of the week pancake stacks which were honey chicken with peanut brittle and double Choc with a Choc ice on top. Some others in our group had more breakfast based foods e.g. sourdough with avocado, egg and chorizo - there were also well liked. Drinks were good too. The dog was given a puppcino which was a really nice touch.

First time visiting today, parking in site which is convenient. Had to put our name down and wait half hour, If you have to wait to be seated you know they are doing something right, but it's well worth the wait. Had the pancake stack and it was unbelievable. Service was polite and quick. Will definitely return possibly for the breakfast as they look delicious.

Great food, great prices and great service! Thank you.

Visited for a Birthday Brunch.it was busy but staff Very helpful and we were seated after a short wait.Very quaint lay out old pictures ,china etc I had farmers breakfast other had poached eggs holing etc .All cooked to perfection Generous portions and beautifully presented staff A1 all pleasant,chatty and helpful A bit pricy Yes but not over the top good value Recommended

Beautiful food and lovely staff

Having followed them on Instagram for a while now, we thought we would go and try it for ourselves. I've got to be honest, it's very pricey for what you get, i mean the food and presentation was nice but seemed expensive for what we got. We weren't greeted on arrival and we weren't shown to a table, service could have been much better. Unfortunately will not be returning, as title says OVERHYPED & UNDERWHELMING.

Perfect spot for Sunday Breakfast We were visiting Family in the area and called in for food mid morning. We were seated straight away, lovely quirky place with a good vibe. Ordered our farmer breakfasts and hot drinks which were very much enjoyed. The standard of produce was lovely and would definitely recommend.

An enjoyable eating experience. Parking is tight. 1st visit Sharer was tasty but not the best value for 2 hungry men. 2nd visit Visited with family and although busy was an enjoyable experience.

Its a great place, a great idea and has plenty to offer. The coffee was good quality I ordered a breakfast with a poached egg and when I cut into the egg it burst and was full of the icky jelly whites so put me off my food Couldnt seem to flag anyone down, but i get how busy it gets.

Service a little lacking in friendliness and tables could be cleaned but food was amazing and very snug cafe.

By far, the nicest, most delicious breakfast I have ever had! We called in whilst working in the area, will definitely be back there again!

Ordered a couple of things for breakfast and had them delivered through Uber eats. Breakfast roll was cold and sausages were burnt and inedible, even my dog wouldn't touch them and he eats anything!£7.95 for a breakfast roll. Won't be ordering a delivery again

Served by Joanne. She was so welcoming and friendly. She took my order, repeated it back to me to confirm it was right and her outstanding customer service throughout our visit had made us want to come back. Stunning food and quick service. Definitely be back!!!!!

"Underwhelming" is the word I would pick to describe my experience at Haystack earlier this week. I had heard a lot of good things about this place and decided to give it a go myself. The place was packed and though I was able to secure a table, I struggled to order via the app (WiFi was bad and data didn't work). Eventually, I gave up and ordered at the till, and had to wait five minutes, as the employees were frantically running around doing other things. The food (I ordered "The Haystack") looked amazing, but tasted very average. I'd give the flat white a better score - this was probably the highlight of the trip. Parking is accessible, and the cafe is easy to find, but Haystack seems very understaffed and could do with an extra server at the least. The stress was evident on the faces of all employees, and this took away from my experience. I'd be willing to give it another go some time, but I won't be rushing back.

Delicious food, got the Kinder pancakes and a side of potato tots with smoked salmon. Lovely friendly staff! Great little place, always super busy! Can tend to be a bit pricey but lovely as a treat :)

This is such a nice place. The food is great as well as the staff. Only wish you could book tables to guarantee you get a table. Wish there was more parking as it gets very busy.

Stunning breakfast on our date day, local parking which was free and the best menu! All around £10-15 quid but quality was great! Deffo a great spot for a treat or a moment to remember. Place was busy on an early Monday morning but still didn't wait long for grub. Coffee and ingredients are local. Coaltown coffee and knipes and co which is great to see. Clean and tidy, nice staff and all the decor is pretty neat and trendy! We loved our American pancakes and we loved the XL breakfast. Plenty of syrups and styles for coffee to so we both had our favourites!

Walked in and instantly one of the tiny staff members had the biggest sighs and eye rolls from behind the counter, obviously couldn't face having to deal with any more customers. Instantly felt like walking out the door. Utterly miserable, surly service throughout our time there. Horrible experience and won't be back

A top notch spot to get some delicious food and coffee. Great atmosphere, friendly and attentive staff, tempting specials and excellent eats. Bravo on the Mount Snowdon (March special) -hats off to the chefs! Will be back again for another meal soon!

Been twice (so far!). Both times had a breakfast or one of the specials (cheese toastie with kale) and both absolutely scrumptious 🤤 I'm amazed I've been here twice now and resisted actually having pancakes, mainly because I've been too full to order any more! The presentation and taste are both amazing and I love supporting local businesses so they'll definitely be getting more of my custom in the future. Diolch Haystack! ❤️

Absolutely stunning food, cosy interior and fabulous staff. Always order far too much as can never decide between sweet or savoury but never any regrets!!

Been several times now and quality of food is stunning! Had pancakes and brunch bagel and recommend both! Their pancakes are 👌! A plus that its dog friendly too!

Never been. Maybe because ok. Ukl just have to see.

I wish i didn’t even have to put one star for the service. Came for breakfast last week for my friends birthday, we were told by Ameera there was a 30 minute wait so we waited. We then went back in and was told by her again that it was a 30 minute wait, then to our surprise we saw people who were behind us in the queue go in before us. We had then found out that there was a list that we were supposed to join that the waitress Ameera did not tell us about. Overall we waited around 45 minutes not on the list and 30 minutes on the list. I am extremely disappointed with the service from this waitres, although i must add all of the other waitress were lovely!

Loved it, great theme, comfortable and friendly atmosphere, background music was quality and XL breakfast was a solid 9/10 👍 Nice to have coaltown coffee.

THE LIST. What is THE LIST? How do you get on the LIST? Who controls the LIST? Woe betide you if you don't get on THE LIST! Went in today for some lunch. A number of tables empty yet dirty. Stood around waiting to be seated or at least greeted as the kids working chatted with their mates. Asked if we could sit at one of the dirty tables. No apparently we need to get on THE LIST and there's a half hour wait. Do not come here unless you're mates with them or don't mind staff chewing wasps whilst they're attempting customer service.

Food looks better than it is, breakfast stack is good but sometimes greasy. Pancakes are good but stodgy. Coffee is always good. Parking can be an issue when busy. Avoid on a Saturday morning or you’ll be waiting for a table. Service is hit and miss.

1 hour wait for a table. Food was horrible. £7 for 2 pancakes with bananas and syrup. There was 5 small banana slices and to much syrup. And my dads girlfriend almost died falling down the stairs if she wasn't holding on the banisters. She cut her hand badly.

Best coffee in Wales!! Lovely American pancakes! Great place.

Always fabulous food at Haystack, so popular, hardly surprising. Looking forward to my next visit 😁

Super tasty food, but the service was absolutely shocking!!!!!!! We sat down and my food came out pretty quickly. My husbands came out 20 minutes later, by which point I had eaten mine. The husbands milkshake then came out after his food arrived and I had to ask where my can of coke was!!! Even though the food was nice, the rest of the experience was shocking and we won’t be returning. Overrated.

Great for quick bite or something more substantial.