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4.7

Based on 1.639 opinions finded in 2 websites

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Nº 497 in 4016 in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..beautifuleggsmustchocolatecakelady

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Had the brownie dish but unfortunately it was overcooked and tasted cakey. Not up to their usual standards but maybe this was a one off. Atmosphere and service 10/10. Karak chai tasted nice.

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Ayesha M . 2024-12-13

MORE AT Google

Shiria was a wonderful hostess for our table. She was friendly and accommodating. Thank you Shiria.

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Aisha Iqbal . 2024-12-06

MORE AT Google

Such an amazing place for a dessert and catch up with friends. Service was quick and Shiria was super friendly and suggested great options for us try.

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A H . 2024-12-01

MORE AT TripAdvisor

Lovely food. Great service from Shiria she was so kind and accomodating.

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Sahaam . 2024-12-01

MORE AT Google

We had my sisters bridal shower here today and it turned out amazing! Huge shout out to the staff for their kind hospitality and making sure the food came out on time, and for just being super sweet and patient with us! Such a stunning place very clean, the manager was super cool allowing us to do our own setup etc. this place is the one for parties or gatherings guys! It was just perfection! My guests were satisfied, the prayer room was perfect aswel for us. Thank u!!!

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Hina Rauf . 2024-12-01

MORE AT Google

The dessert was tasty ! Lu was super friendly! Good atmosphere too!

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Usman Saqib . 2024-11-24

MORE AT Google

Lugar encantador, buen ambiente de principio a fin. Mi postre Sweet Fix estuvo genial con las natillas. Finalmente, el servicio increíble de Lu.

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Amin I . 2024-11-24

MORE AT TripAdvisor

Excellent food, amazing atmosphere and staff so attentive. Special thanks to the lovely Lu for providing such exceptional service!

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Iq A . 2024-11-22

MORE AT Google

I went here for brunch today and had the Eggs Benedict. Loved it. It was very accommodating as I asked for the dish without hollandaise sauce, and they were happy to do that. Nice and quiet, no loud music or anything. Friendly staff and good decor. Would highly recommend over those other places on Ladypool road if you are not a fan of pratha for brunch/breakfast and want different options. Though they do have the desi breakfast, too! The Mohitos and desserts looked amazing, but unfortunately, nothing sweet for me this time. Inshallah next time.

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Sidra Rama . 2024-11-17

MORE AT Google

Shiria gave us excellent service. Deserves a promotion!

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A K . 2024-11-17

MORE AT Google

Thanks Shiria for your outstanding service you were really helpful and handled things really well!! 🫶

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Zahra Mohamed . 2024-11-17

MORE AT Google

Lu provided an excellent service! We will definitely go back :)

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ANNA SOBOLEWSKA . 2024-11-11

MORE AT Google

I've been a customer on multiple occasions and haven't been disappointed once. Excellent customer service on our last visit - from Lu - and the desserts were amazing.

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Yusuf . 2024-11-11

MORE AT Google

Food was amazing, our waitress Salam provided excellent service!

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Hassan Zahoor . 2024-11-11

MORE AT Google

I attended a bridal shower here and had the most amazing experience. The manager allowed us to set up at the larger and more private dinning tables towards the back of the restaurant and we were given the option to play our own music through the speakers above our table; which made the overall experience even more special for our bride to be and guest party. 10/10 food, drinks, service and atmosphere. Gorgeous spot for dining and will be back!

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Olivia . 2024-11-10

MORE AT Google

Thank you for the cake 🎂 it is very nice thanks Salam

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Soulef Fellah . 2024-11-08

MORE AT Google

Great service from waitress Shiria!

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Skeether Lee . 2024-11-05

MORE AT Google

My experience was very positive. The food was lovely and the staff were so sweet, specifically Shiria. She was friendly and welcoming, making the vibe lit :)

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Menusha C . 2024-11-05

MORE AT Google

Hi reet sorry for late review but your service was amazing and thankyou for your time towards us. See yah soonn!

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sujwol rana . 2024-11-05

MORE AT Google

Shira was wonderful and service was great

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Hannifa waite . 2024-11-05

MORE AT Google

Hi reet thank you for your marvelous time and amazing service ❤️

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Hira Adai . 2024-11-05

MORE AT Google

Amazing service pretty lady reet see yah soon girlie xx

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Ronit Mahato . 2024-11-05

MORE AT Google

I want to thank reet for making our dessert experience very unforgettable.your attention and kind approach complemented the meal and make us feel like valued guests see yah soon girl❤️❤️

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SARABJEET KEWAT . 2024-11-04

MORE AT Google

I had a amazing experience at the Haute Dolci restaurant thanks to prettiest girl reet from the moment we sat down she was incredibly attentive and friendly her positive attitude and professionalism really made our evening special I highly recommend requesting her if you guys visit haute dolci xx

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Anuska Shrestha . 2024-11-04

MORE AT Google

Excellent food and amazing service from Shiria

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Yusuf Rahman . 2024-11-04

MORE AT Google

Shiria was a brilliant host, very patient & well mannered, gave some great suggestions and made our experience a touch more enjoyable thank you Shiria

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Tariq Omar . 2024-11-04

MORE AT Google

Haute Dolci entregado como siempre. Shiria entregó un servicio increíble, sin duda volveré de nuevo! Me encanta

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ezra a . 2024-11-04

MORE AT TripAdvisor

Personal muy amable, servicio al cliente increíble. Sin duda recomendaría a amigos y familiares. Saludo especial a Shakeel, fue más allá para hacer nuestra experiencia celestial

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Naqaash A . 2024-11-04

MORE AT TripAdvisor

Shiria gave us the absolutely most fantastic service, serving us despite the late notice. Her lovely demeanour and support was incredibly lovely and this was a very memorable experience, I will come back here simply for this service. Thank you so much Shiria!

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Aarash Al-Mazi . 2024-11-04

MORE AT Google

I was served by a lovely girl, Shiria. She suggested I try 'come get me' and i absolutely loved it. The food and service by Shiria was amazing and we had a great conversation too. Would love to visit again. thanks Shiria

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Sabtain Amjad . 2024-11-04

MORE AT Google

I really like the service and the way she serve the food and interact with customer is really appreciated. Thank you reet for your amazing service see you soon❤️

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Srijana Bhandari . 2024-11-04

MORE AT Google

Lu took my order and she was the best♥️

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Soha Nadeem . 2024-11-03

MORE AT Google

Shiria era muy acogedor y accesible, servicio con una sonrisa, sin duda volvería de nuevo y recomendaría a otros

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Yousuf A . 2024-11-03

MORE AT TripAdvisor

Shiria was amazing best customer service and lovely person I would deffo be coming back to this place for the good vibes and convos with this girl she was pure vibes I loved her aura And the food was banging tooo!!!!

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Sumiyah Akhtar . 2024-11-03

MORE AT Google

The lady who took our order was very sweet and polite, she make sure we get the correct desserts name Reet

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Yasmine Bi . 2024-11-03

MORE AT Google

Me and my sister attended and met the lovely Shiria who served us and recommended us the best desserts and was good vibes loved her customer service Thank you sweet girl xxxx

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Sabah . 2024-11-03

MORE AT Google

Nice atmosphere and desserts. We had amazing customer service by the lovely Shiria.

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imaan umer . 2024-11-03

MORE AT Google

Great place. Excellent service and delicious dessert. Special thanks to Amira for the recommendation

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Mohammed Jabor . 2024-11-02

MORE AT Google

Lovely dessert been here a few times and never disappoints. Sticky toffee pudding recommended by our waitress lu She was brilliant, very knowledgeable and really helpful Xx

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jo moakes . 2024-11-02

MORE AT Google

Amazing customer service by LU, friendly, respectful, well mannered, always going above and beyond. Thank you

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anwar jan . 2024-11-02

MORE AT Google

Great service from LU… try the hazelnut ice cream.. it’s outstanding

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nadeem khalid . 2024-11-02

MORE AT Google

I really struggled with reading the menu. I know people say never forget to read the small print but in this case it was literally only small print. Probably my age lol. That aside my kids enjoyed their desserts. The service charge is there and is discretionary. The server removed it on request. When queried if it was actually paid to staff, I gladly had him apply it again. On a side note. There is something missing in terms of ambience but can't quite point out exactly what. When I work it out, I'll let you know. Staff training in hospitality. Probably a kind of photo area sort of thing to engage groups of families/friends. Something interactive maybe. Thank you for an otherwise lovely evening. Jzk

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Amjad Ellahi . 2024-11-02

MORE AT Google

The food and service was amazing. This place is the best and affordable place to come to for a celebration or a nice desert. The service is amazing and everyone is kind to all the customers and I’ll definitely recommend this place for everyone who wants nice desserts or breakfast ot wants to spend quality time with their family. Arif

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Kallam Ullah . 2024-11-02

MORE AT Google

The deserts were amazing and the ambience of the place is really nice . It’s also really convenient with the prayer room and Lu was really helpful with selections

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Irfan Khan . 2024-11-02

MORE AT Google

Reet, you made a quite ambience atmosphere and take a good care of my family Thank you girl 😊 btw you're so pretty 😍 see yah soon

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Manjil Suwal . 2024-10-31

MORE AT Google

Great service from Isa and food was exceptional.

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Inaaya Majid . 2024-10-31

MORE AT Google

We had brunch here. We have a desi breakfast, eggs benedict, vanilla chai and Nutella milk cake. The food was perfectly cooked and very tasty. The service was very good, our server Salam was very friendly and checked in to see we were OK for everything multiple times. Would definitely recommend.

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Paula Haran Ali . 2024-10-31

MORE AT Google

Lovely desserts and atmosphere.

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Tayyub Noorani . 2024-10-31

MORE AT Google

I recently had the pleasure of dining at the dessert section of this restaurant, and I must say, the experience was delightful. The highlight of my visit was the exceptional service provided by Isa Arif. Isa was attentive, friendly, and made sure that every detail was perfect. The desserts were beautifully presented and tasted divine. From the rich chocolate matilda cakes to the refreshing mocktails everything was splendid. Isa's excellent service truly enhanced the overall experience, making it a memorable visit. Highly recommend!

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Waseem Hussain . 2024-10-30

MORE AT Google

One of the best dessert section of this restaurant, and I must say, the experience was delightful. The best thing of my visit was the exceptional service provided by Isa Arif

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Fidha Khan . 2024-10-30

MORE AT Google

It was very good experience, something different, the , fudge cake with custard and an offer she can’t refuse. We served by sunil, the service was very good, very nice atmosphere, i really recommend 😋

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Rayan Alex . 2024-10-30

MORE AT Google

Everything was absolutely amazing. 10/10 service from isa. He’s gave the best suggestions. Food did not disappoint. Will definitely be coming again. Cornflake cakes are the bestttt.

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Zara Arif . 2024-10-29

MORE AT Google

10/10 brunch. Exceptional Service from isa. Defo will be coming again for the hospitality

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sarah bashir . 2024-10-29

MORE AT Google

Food was really good and so was service, what more could you ask for. Also a really nice environment. Isa was very entertaining and hospital recommend going to him for your needs.

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Ehsaan A . 2024-10-29

MORE AT Google

Deserts were fyaaaaa I can’t recommend enough soo fresh and soo tastyyy the staff omg are amazing especially ariff 😂😂

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E J . 2024-10-29

MORE AT Google

Desserts were absolutely delicious and brunch was so yum. Service of staff is 10/10. They are so friendly. Isa always looks after us properly :) The best!!

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Aliyah . 2024-10-29

MORE AT Google

Very good food so nice and it was displayed very nice all the staff was very kind and helpful especially isa Arif the manager he was very kind and lovey overall the food was amazing so recommend

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Jabraan Sahil . 2024-10-29

MORE AT Google

Amazing service from Shiria. Very bubble and chatty. Thank you.

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Saba Kaynat . 2024-10-28

MORE AT Google

Lovely customer service by Hiba. Very welcoming. Overall extremely pleased with the service and dessert Would definitely recommend!!

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Iqra . 2024-10-28

MORE AT Google

Lovely service from Shiria today. She was very bubbly and helped us with any queries.

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Tayba Tazbeer . 2024-10-28

MORE AT Google

“Recently visited and had an outstanding experience! My little boy was having trouble deciding, and Shiria, a lovely young lady, recommended the ‘Cheat Day’ chocolate cake. He absolutely loved it—if he could’ve eaten the plate, he probably would have! Shiria’s warm smile and genuine engagement with my 6-year-old truly made our visit special. The whole team was so welcoming and friendly. Highly recommend this place! Thank you, Shiria, for your wonderful recommendation and your warm, welcoming presence.”

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Bengali Dub . 2024-10-28

MORE AT Google

our waiter shiria was so lovely and provided excellent service

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Isha Adrees . 2024-10-28

MORE AT Google

They charge service charge, and do not inform you. Do not go to this place.

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Samarqand . 2024-10-26

MORE AT Google

ali was great and great customer service, nice good. good environment

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Aneek Madhan . 2024-10-24

MORE AT Google

Customer service was excellent from shiria, lovely girl and Matilda cake was fab

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Maria Ali . 2024-10-20

MORE AT Google

Great place, amazing dessert and outstanding service from all staff especially Shiria.

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Moey Elshishy . 2024-10-20

MORE AT Google

Lu was really hospitable and made us welcome

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Obaid Javed . 2024-10-20

MORE AT Google

I recently had the pleasure of meeting Lu, and I can confidently say she is absolutely stunning, both inside and out. Her beauty is truly captivating, but what stands out even more is the level of care and attention she brings to her service. Every detail was flawless, and she carried herself with such grace and professionalism. Lu has a natural warmth and charm that instantly made me feel comfortable. Her ability to anticipate every need and ensure a perfect experience was nothing short of immaculate. I can’t recommend her highly enough!

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Awesome's FamAli . 2024-10-18

MORE AT Google

We had Selam serve us today and she was very friendly and offered us fantastic service. The food was very tasty and aesthetically presented. I would definitely recommend the place, especially because of the service we were offered. I would go back not only because of the food but because of Selam.

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Nahida Parveen . 2024-10-16

MORE AT Google

Nice and really clean place. Staff were polite just think the service charge is too much to pay and would put me off from going again. I’d rather get the same dessert somewhere else without the charge

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Mom Sam . 2024-10-15

MORE AT Google

Shiria was a fantastic host. Great experience many thanks

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Omar Nabil Ahmed . 2024-10-13

MORE AT Google

Good service and nice food. Thank you for your service Lu and specially for being a photographer for us.

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adnan ashraf . 2024-10-13

MORE AT Google

Great food with great service!!

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Prove Your Decisions . 2024-10-12

MORE AT Google

Haute Dolci offers an elegant space, the atmosphere is very chill relaxed. The seating is very comfortable, and the service is polite. I had the San Sebastian cheesecake which was decent.

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ZED . 2024-10-07

MORE AT Google

One of the best places to come for brunch. Service with a smile and food at its best.

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Qasim Amjad . 2024-10-05

MORE AT Google

Poor service - not for families. Came in table of 5 with 3 children. Sat down within 2 mins, waited 10 mins for a menu with no sign of anyone to support help or take an order, chefs playing tetris on phone behind counter, handed a lunch menu and then waitress left, not wanting lunch just desserts, waited a further 10 mins to then leave, approached by waitress as we stepped up and said i can take your order and approached by what seemed like the manager to have no empathetic response. Maybe our custom was not welcome and appreciated but for sure EIS Cafe appreciated it down the road! Poor poor and poor.

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Wahid Mohammed . 2024-09-28

MORE AT Google

Waited ages for a waffle, literally must have been waiting for around 20 mins when I heard the chef ask the server 'shall i make the waffle'!?.Funnily enough I had a poor experience the last time I visited by that same server, on this occasion I vividly remember him pretty much ignoring us and not bothering to even take our order.The restaurant was quiet so it was hardly as though he was rushed off his feet.When he finally took our order and by the time our food finally arrived it was thrown together and definitely not worth the price.Just to cap it off they tried to make me pay for a more expensive dessert?!.To cap all of this off there is a service charge!

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sumaiyah khan . 2024-09-23

MORE AT Google

The best decor in Birmingham and deserts and chai is always on point

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Faz Yasin . 2024-09-22

MORE AT Google

Very nice interior Staff look great, very professional The desserts are top class A little on the upper middle side in price Great addition to ladypool road £2.50 service charge is a scam!

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Mikhail . 2024-09-21

MORE AT Google

First time here this evening and was very impressed with the decor and cleanliness of this desert shop, staff looked very professional and was extremely polite, I was so happy ro see they serve a gluten free waffle as a coeliac the waitresses explained the waffle procedure very professionally assuring me it is cooked separately and with separate utensils my waffle arrived with bananas and fresh juicy strawberries and chocolate sauce, WOW it looked amazing and tasted beautiful I'm so glad I came to your beautiful desert shop A big Thank-you to you all it's a 10/10 from me and we will be back kind regards

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ALan Hind . 2024-09-20

MORE AT Google

Food was pretty decent, they messed up the eggs and Bobby was more than happy to sort it out. His service was on point and he was really friendly, would defo come back again

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Sameer Siddique . 2024-09-17

MORE AT Google

One of the best desserts shop in Birmingham. Best customer service by Deen. The desserts I ordered was absolutely delicious and very quick with their service. Would definitely recommend.

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Waqar Akram . 2024-09-15

MORE AT Google

Bobby really looked after us .. the order was bang on He kept asking if we need anything else or if everything with the food was ok 5☆ for his service. Thank you

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saima sheikh . 2024-09-09

MORE AT Google

Really lovely place with amazing brunch menu! We ordered a shashuka x2 and some drinks. Everything was delicious and filling! Bobby’s service was really good.. he was attentive and made sure we had everything.

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Shahzana . 2024-09-09

MORE AT Google

Service, ambience, food, all good. Had cappuccino and Ferraro gelato special. Others in party had some desserts and everyone liked their food.

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Sanjila Sardar (Chanda) . 2024-09-03

MORE AT Google

Javed delivered good customer service good recommendations and brought the food to us quickly.

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1 2 . 2024-08-27

MORE AT Google

As a business owner in hospitality myself, my standards for food & service are pretty high. I must say I was very impressed by my experience at this restaurant. We walked in, it was very clean and very aesthetically pleasing to the eye. Staff was amazing to say the least. Young girl curly hair didn’t get her name but she made us feel very comfortable with her pleasant customer service & recommendations. Food was 10/10 we all had the full English breakfast it was one of the best I’ve had. The quality was top notch and taste was beautiful. Even the baked beans had a delicious twist to them: Prices are also decent. Payment was taken by a lovely lady called salama also very polite and talkative. We will surely be back again.

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Haleema Ali . 2024-08-18

MORE AT Google

Firoz Khan gave us excellent customer service. Food was delicious and the blue lagoon martini was so good as well. 10/10 definitely recommend.

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Aminah S . 2024-08-12

MORE AT TripAdvisor

Wow 👌 amazing Desserts!! They got everything for everyone.. defo coming back..

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Mr j . 2024-08-11

MORE AT Google

Best ever staff I meet in Birmingham so welcoming food 10/10 even coffee machine is off for cleaning still they make for me appreciated

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komal wasim . 2024-08-04

MORE AT Google

As always the desserts were delicious, cleanliness and customer service was superb. Recommended place for desserts.

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Muhammad Hammad Javed . 2024-08-04

MORE AT Google

I really enjoy the waffles, It was delicious and I would highly recommend to come back again.

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Zainab Rehman . 2024-07-29

MORE AT Google

Haute dolci is 10/10. My server Sunil was amazing. He was so attentive and made recommendations he thought would compliment each desert. He was a delight. Lovely clean place, great atmosphere. Nice chill spot with family for desert.

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Kamala Gordon . 2024-07-29

MORE AT Google

I have visited this store many times and always have the pleasure to be served by Sunil who always knows my order and always gets it right. Sunil is an asset to your team and always have a smile. Keep up the good work.

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Aamer Moosa . 2024-07-28

MORE AT Google

I would like to say sunnail was just exceptional with the service he gave to us. The atmosphere was 10/10 and the food was 10/10. we really had a good time, I must say it is really good to see all the staff working together and being efficient with thier roles. Sunnail went out his way to accommodate ice for me and that was great to see. Thanks to everyone for making our visit lovely. This branch has an amazing team. Keep it up. 👍🏽

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Ehtasham Taj . 2024-07-28

MORE AT Google

A stylishly decorated dessert place, Friendly staff especially the Egyptian girl who provided outstanding customer service, was knowledgeable on menu items & their ingredients and lastly this place really has vegan options.

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Jason Morris . 2024-07-24

MORE AT Google

A terrible place and very, very wonderful. The taste and elegance of the staff and the cleanliness. The place is like a hotel guesthouse. The juice attached to the picture is a must-try with mango and passion fruit. The cleanliness is of high quality. The second one is accusing them of opening a mall because the area they are in is not safe for Lady Ball. They have a branch in the Star City area. Elegant place,, awesome,, speechless in terms of workers elegancy, high hygiene, so yummy juice and sweets I gave them 10 stars,, elegant hospitality,, thank you million for who served me a sweet I was staring at 😂🌹he met my craving for it🥹 it was really so kind of him🥰I wish had if their place at city center would be great as I do not like Ladypool Road,, not safe for me. They have a branch in Star City area.

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Amani Alzahrani . 2024-07-19

MORE AT Google

Great place to eat, served and prepared very well. Highly recommended if you’re having brunch

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Usman123391 . 2024-07-11

MORE AT Google

Lovely service from Firoz! Definitely come again!

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Malyka . 2024-07-01

MORE AT Google

Was served by Firoz, lovely service and great communication displayed by him. Food was top notch definitely recommend

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Hawwa Ayaz . 2024-07-01

MORE AT Google

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