Based on 1.356 opinions finded in 1 websites
Based on 1.356 opinions finded in 1 websites
Nº 109 in 440 in Basingstoke and Deane
Opinions
Great food friendly staff recommended with going
Sarah Wells . 2024-11-06
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It's definitely an eating pub as opposed to a drinking pub Fully booked back to back on Sunday, it was very busy and noisy. Staff did their best and were kind and courteous. Most of the food was decent, my fish and chips was fine. The starter platter is very poor value for money. Roast dinners looked nice enough. Good, solid family fayre. I'd probably choose somewhere a bit less noisy next time though
Jen Gough . 2024-11-03
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I have been there twice. Absolutely loved it. It's nice pub to go to chill.
Iren Bilak . 2024-11-03
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We were thoroughly impressed with this local find. Unfortunately on a main road the venue does a fantastic menu of drinks and generous portions of food. We shared starters and loved the different dishes, although some came with four pieces others 3 which is always odd for sharing. Mains were at first glance expensive but worth the money as they are substantial. If you're not one with a big appetite perhaps skip starters. The real advantage was the service team. All so helpful and cheery. Thank you Aimee and your colleagues for making our evening so pleasant.
James Rogers . 2024-11-01
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Recently refurbished. Greene King choice of ales. Food good. Sunday roast very good.
Christopher Taylor . 2024-10-28
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Had my 71st Birthday meal there. Very nice.
David Webb . 2024-10-23
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Lovely food (Sunday roast), great atmosphere
David Patterson . 2024-10-20
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A lovely decorated pub. Meet with friends for a drink and bar snacks. A nice Friday atmosphere. Would highly recommend.
Amber . 2024-10-19
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Absolutely love the hatch. Always welcoming with a smile. The food and drink offering is great and the food is good value for money. Would definitely recommend.
Dean Oxborough . 2024-10-12
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First time here for Birthday celebration. Food very mediocre. Had Chefs fish pie - hardly any fish, prawns still had part shells on them, peas were hard & cold & why serve a slice of bread with this dish???? The steaks were very poor tasteless & the salad consisted of mainly rocket & watercress. Been to other Chef & Brewer's before & never been disappointed.
Adella Hunter . 2024-10-11
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Very enjoyable mid-week supper. Busy and good atmosphere. Faithful pub fare at a reasonable price. Friendly efficient service.
Alan Winslade . 2024-10-09
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We have been here before and we came back for a lovely lunch,the food was good as always and the service was excellent,the staff are very welcoming,we had a lovely sirloin steak cooked well done because I dont like to have any pink on my steak,and it was the best steak we’ve ever had,we also we had a fish pie from the specials that was absolutely delicious,and steak and ale pie,everything was so tasty and delicious. Thank you to the servers and chefts for the lovely meal.
vanessa rodrigues . 2024-10-07
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Went for a birthday meal with my family. Have been previously earlier in the year and the staff remembered us and our dog which was lovely. JoJo was attentive and welcoming and nothing was too much trouble - thankyou. Warm welcome with friendly staff. Great gluten free choices on the menu and easily accessible allergy information on the online menu. Dog friendly too with treats, blankets and water on offer for our cockapoo. We will be back, thank you
Amanda . 2024-10-06
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Very good evening food was mostly excellent except for fish pie but staff soon sorted it and rest of meal superb 😀
david herbert . 2024-10-04
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Only 4 stars for food because for the second time toad in the hole was not available. What we did have was excellent and our server LILY was friendly, efficient and helpful, 5 stars for her.
Mike Leonard . 2024-10-04
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We had the most delicious roast dinner and desserts, we'd go as far to say it felt as though it had been prepared with care and love. The service was impeccable and coffee hit the spot (rare for a pub) well worth a visit. Sarah who served us was truly lovely. Our per person price is based on food and several drinks. The food is well priced, as others have said drinks are on the higher end, but not unexpected for a decent pub.
Victoria Griffin . 2024-09-29
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Excellent food. Friendly waitress and a very good menu to choose from. Food was professionally cooked and presented. Will visit again.thanks 😊
Sandra Barkham . 2024-09-27
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Enjoyed a very lovely lunch here on Saturday early afternoon. The food was fantastic, big shout out to the lamb shank shepherd's pie. The staff were all very friendly and attentive, with a nice relaxed atmosphere.
John Robinson . 2024-09-25
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V. nice atmosphere, good food, and courteous and attentive staff. Many thanks to Amanda in particular.
MS Hodgson . 2024-09-17
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I used to go to the hatch as a child with my dad and brothers early 90s, always a family favourite. Lovely garden with a stream that runs through it,memories of playing "poo sticks" with my brothers., dog friendly, great selection from the bar and a great menu. Definitely worth a visit.
DanYul 2 Tha G . 2024-09-17
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Lovely staff but because there were few staff on the service was a bit slow. We weren't in a rush so it was fine. Good food, overpriced drinks - £8.40 for two diet cokes. Good choice of food on the kids menu though and the kids meal had brilliant presentation and was a good size portion. I would come back!
EH21 . 2024-09-14
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Lovely pub/restaurant generous portions good food and quick friendly service
matt hooper . 2024-09-12
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Very well run pub, nice location and guests well looked after
Peter Sutton . 2024-09-11
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I love Hatch, one of my favourite pubs. The atmosphere is lovely, not too loud but lively with people. The servers were friendly and efficient. The portions are big but not too much. I highly recommend the Duo of Chicken main and the mini Carmelised Creme Brulee Vanilla Cheesecake with tea or coffee. They will also customise the dishes for your dietary needs.
Allison Forrest . 2024-09-08
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Very nice meal, lyndsey & madi were great. Thanks
Edward Chillman . 2024-09-04
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We were in the area today and just called in on the off chance of having Sunday lunch, fully expecting that we may not get in as we had not booked. Fortunately as the weather was fine we were able to sit in the beautiful garden. Service was great as was the food. I can honestly say that this was the best pub roast I have had in a very long time! Beef was well cooked and the vegetables were fresh and perfectly cooked. Would definitely recommend!
Bill Wallace . 2024-09-01
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Had a fabulous meal there with my son Saturday. Fantastic food, excellent service and very good prices. Very pretty setting too.
cheryl simpson . 2024-09-01
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A lovely pub. First time I've been here since Covid and it's just as good as it always was. Lovely old rustic interior which makes it very cosy. Good service. Nice food and good selection of beers on the tap. Will definitely be returning
G C . 2024-08-30
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We went to celebrate my Dad's birthday. The food was amazing, and the atmosphere was nice. Shout out to our waitress Aimee—thank you very much for the great service.
Nicole Hunter Blair . 2024-08-29
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Had my 60th birthday here. Beautiful setting, the staff were amazing and the food was delicious. Definitely be dining there again. Thank you all for a lovely evening. Would highly recommend 👌
Caroline Millsom . 2024-08-26
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Wow what a meal. It was amazing complimentary bread at the start and then the mains came out quickly and tasted amazing. Only complaint is the area we were in was very dark and had to use phone light to see the menu and this was 3 pm in the afternoon
EMMA SWEALES . 2024-08-26
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Very good meal and reasonable prices. Service was efficient but we were not rushed. Would highly recommend.
Leigh Chinery . 2024-08-26
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Great tasting coffee. Coronation chickpea and chips was delicious. If I’m in the area again I’d eat here. Very glad I found this place.
Andrew Smith . 2024-08-25
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Had a very nice family meal and they catered for 11 people great service and the staff were very friendly and a good price 😀
DOUG MILLSOM . 2024-08-25
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Went on Sunday 26th Aug mthe best roast dinner's we have had out, crispy roast potatoes huge Yorkshire pud lovely fresh veg, dessert was yummy too, my mum (95yr) really enjoyed it, Jess our server was one of the best.
Trish Golding . 2024-08-25
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Morgan and Freya had 10/10 service and very polite and welcoming:) the food was amazing! Would highly recommend
Kel Blakey . 2024-08-24
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Had chicken from lunch menu...so dry I could not eat it ....disappointed
Joy Smith . 2024-08-20
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Lovely place with a large beer garden. Drinks were normal prices Staff friendly and helpful. Food looked good but we didn't eat on this occasion.
cutnedge69 . 2024-08-18
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Chef and brewer chain but food is consistent
Andy Leadbetter . 2024-08-18
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Terrible food but nice atmosphere. Dry, overcooked and expensive for what you get - we had the lunch bites and based camembert. But inside pub and outside garden is very pretty, so great place for drinks
amy avanzato . 2024-08-17
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Love this pub..food is lovely atmosphere is lovely..great service we had a very enjoyable time would recommend.
Tina Parker . 2024-08-15
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Only popped in for a couple of drinks, good service at the bag & plenty of space inside/outside, we sat in the garden which was chill. Bonus bike parking undercover next to the pub 👍🏻🚴
Warwick Gooch . 2024-08-15
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It was a nice place for a meal on the way home from a great day thevfood was excellent and service amzing
Pauk Astell . 2024-08-13
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Handy pub for a retrieve meal...
Tim Robson . 2024-08-12
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I tried pre-booking a table online. If I were a party of two, it would provide me with a timeslot, but since I was going solo, it would ask me to look at an alternative date. So I ignored the online booking and popped down. I found the car park easily, but when I arrived around 7:45 pm, it was apparent it was busy inside. There were no markings, so people would park in some weird and wonderful spaces. The staff were super friendly and helpful. They offered me an eight-seater table, which I declined and asked if it was ok to eat outside. I felt bad taking a large table all to myself. The menu selection was great; I really liked the two or 3-course menu options. Ordering food was straightforward, and the person taking my order behind the bar was friendly. The only thing I might have liked to see was someone coming out to me to take my order, as I was very paranoid that someone would take my table whilst I was away placing my order. The food arrived pretty quickly, and it was tasty. This place is on my list to visit again in the future.
Wayne Whitworth . 2024-08-07
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Great food! Nice service. And a beautiful outdoor table area. Had a terrific pork belly.
Tom Dakers . 2024-08-06
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The food was amazing, service was good and friendly. We had a last minute late lunch and I must say well worth it and a lovely location.
Carol Harrison . 2024-07-30
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Very nice food staff very welcoming
Philip Wakeford . 2024-07-30
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Foods nice, service was good and it's clean and well presented inside and out.
Lewis Jackson . 2024-07-28
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The expansive menu choices, competitive prices, wonderful service (from a friendly and helpful young lady called Jaz), wonderful ambiance and high quality food made our repeat visit very special. Thank you.
John Hicks . 2024-07-27
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Excellent food and service. Interesting menu. We had the cheese burger and Duo Chicken. Both were absolutely delicious! We were served by Fernanda and Dean who were so welcoming and friendly. In fact all the staff were good. Will definitely return and highly recommend The Hatch. Advisable to book as it’s so popular now.
Angela Coates . 2024-07-27
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Food much improved from April. Excellent family birthday celebration. Had lovely evening with well cooked food and excellent service. Many thanks to the staff. Excellent value. Will definitely go again X
Gwyn Blanchard . 2024-07-25
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Beautiful location, very quaint and quiet in their outdoor seating area. Indoor facilities appeared all very clean and homely. Poor review for food as I was extremely ill with food poisoning symptoms hours after having a roast butternut squash, friend who visited with me wasn’t ill! (Have reported it to the restaurant)
Louise H . 2024-07-22
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Great little pub, nice gardens, lovely interior. Easy and spacious parking. Staff are friendly and personable. Would 100% reccomend. The food was all great, pints were decent too. If you're in the area or popping through, definitely worth checking it out.
RODSUIT . 2024-07-21
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A random find on Google before heading for the theatre! The food and service were exceptional. We’d have stayed longer if it wasn’t for our evening plans. Will be back soon!
Dan Wainman . 2024-07-20
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Great atmosphere and good food. We were served by Joao Pedro who made sure we had an enjoyable evening. Thank you the Hatch!
Maja Bujalska . 2024-07-13
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Jessica was a very polite waitress & the food was lovely. Obviously a popular place as they nearly ran out of wine glasses!! I would highly recommend eating here with friends and family.
Julia Allen . 2024-07-12
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Can get very busy at peak times but I guess that’s testament to how popular this place is, been a few times & never disappointed with the service & food no matter how rushed off their feet they are.
M Crook . 2024-07-11
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While The Hatch may be part of a wider chain (Chef & Brewer) it has a number of positive factors. It might lack the individual character of an independent, but it's in a good, out of town location, still easy to access; service is friendly and prompt, and the menu is a good range of standard English pub fare at a reasonable price. A good meeting place.
Keith G . 2024-07-10
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Service and atmosphere great. That's where it ends unfortunately. Sack the chef and we will return
Teresa Lewis . 2024-07-06
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Food was very good we got it fairly quickly after ordering and it was acceptable but my god the price a two course meal for two people over £90
Sue Kelly . 2024-06-30
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Thanks so much for making our group so welcome on Wednesday evening. My first time but we all enjoyed the outdoor and indoor space and the excellent service. We hope to be back in the autumn!
Alison Peters . 2024-06-28
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Lovely evening with friends. Heather our server was bright, breezy and attentive despite it being a busy evening. Food was OK, the brie, peach salad was the best of the meals taste wise in my opinion. The lime and soda was lovely as this can be hit and miss in other places.
Paula Hutton . 2024-06-22
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Lovely food and staff highly recommend
Wendy Mansfield . 2024-06-16
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It was quiet when we ate, but the food was excellent and service prompt but not rushed. Highly recommend
Christopher Vaughan . 2024-06-13
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Steak pie....the gravy tasted like a cheap oxon cube gravy rather than ale, which was described. Very mushy small pieces of beef that must have stewed for a long time. The steak ale pies I have had before are lovely chunks of beef with thick tasty gravy.
D G . 2024-06-12
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Four of us went to the Hatch for Sunday lunch but unfortunately our roast lunches were not up to the standard we expected for £20, my wife, sister in law and brother in law had the roast beef which unfortunately had more fat than lean beef and my beef and pork combo consisted of two very thin slices of beef and a slice of rolled pork with stuffing, sadly unless either the price is reduced or food is improved we won't be re-visiting.
Paul Nash . 2024-06-10
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Disappointed from my drink in a vase rather than a glass. Pork too tough to cut. Pudding not made on site and a waste of time. Service was good though
Catherine Duffy . 2024-06-07
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We organised a large part at the Hatch for a special birthday. All staff were very helpful at every point, from pre-order through to the service. We were made to feel very welcome and nothing was too much trouble. The food was very good, thank you to everyone, ⭐️⭐️⭐️⭐️⭐️
Toni Lewington . 2024-06-07
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Great service by our waitress Jess. Many thanks!
John Gayton . 2024-06-06
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Always good food and lots of people as this place is very popular. We are with friends and all had kids but they looked after them superbly.
Tic Creative . 2024-06-03
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We were looked after by Sarah & Jess whilst we dined at the Hatch! Me and my partner decided to take my little sister out for a lovely lunch to celebrate being back from uni and we were pleasantly surprised at how fantastic the pub is. The food was delicious , the service was fantastic and the staff were so very kind. 10/10 would recommend the chicken and bacon sandwich and that salad!!! It is gorgeous 😍
Teigan Yates . 2024-06-03
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we had a lovely meal with and the prices were very reasonable. the staff were friendly and enthusiastic .
Alan Warner . 2024-06-01
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Went out for lunch with my family, food was amazing (Signature burger is probably one of the best I have ever had!). Really nice pub restaurant, Staff super friendly and helpful. Also dog friendly!
Robert H . 2024-06-01
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Love this pub, food always good and staff friendly. Nice place as well.
Jon Ruckwood . 2024-05-30
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Brilliant service from both Heather & Lyndsey, made us feel at home from the moment we walked in, still fitting us in without having a booking on a busy Bank holiday. Compliments to the chefs too, great bit of grub 🙌🏻
Dave Hardy . 2024-05-27
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I chose Cumberland sausages mash and peas. When served we were asked who's the sausage and mash. Made it sound very ordinary. My main comment is about the peas or whatever you served. They looked disgusting and tasted as bad. The looked as though they were processed peas. Buy a bag of Birdseye petits pois.
Dave Smith . 2024-05-26
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Really nice location the service and the food were excellent and the staff very friendly and cheerful
David Evans . 2024-05-24
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Lovely food, best sticky toffee pudding in the entire world ( according to my sister Anna Norman)
Emlou1980 . 2024-05-21
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Food & service very good, even when fairly busy. Dog friendly tables in large bar area and outdoor tables.
Debbie Sampson . 2024-05-16
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Fantastic food a good choice of beers
David Farrell (Masonicmoron) . 2024-05-14
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Had a small family dinner for husband's 80th birthday. Lovely atmosphere. Food was good. Our waitress Heather was superb. Very accommodating. Extremely helpful. A charming member of staff.
Maggie Smith . 2024-05-13
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Good food and service. Definitely worth a visit.
Christabelle menezes-sachdev . 2024-05-12
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Great well priced pub fair, great service from JoJo
Chris Oake . 2024-05-11
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1st meal of the year in the pub garden with warm sunshine! Great food, excellent service very well priced. Will definately return. Dog friendly too which was great 👍
kim “Sunshine” teagle . 2024-05-08
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The staff were very friendly and helpful and the food was excellent.
Stuart Brown . 2024-05-07
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Amazing food today, best steak pie I have eaten in a long time- couldn’t quite finish but I really wanted to. Great service from Sarah, so friendly and efficient even though they were so busy. Will be telling friends and family and look forward to next visit.
Pam Young . 2024-05-06
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Lovely Sunday lunch at the Hatch, good service and good food.
Colin Hadley . 2024-05-02
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We didn't eat because we were just on a cycle trip. BUT WE WILL FOR SURE. impressed!
John Rogers . 2024-05-02
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One of the best Greene King pubs we have been in. I gave it 5 stars because Amy was excellent. Attentive and made it a special occasion for my daughter's birthday. Amy made a mistake on the meal ordering but it was a happy accident and she dealt with it very well. The sea bass was lovely, as was the sharing board. My only change would be the battered cod was very dry and all batter.
Darren A. Smith . 2024-05-01
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Poor experience, waited 30 min for a sandwich. Slow service, bad food
Elena Kryvunda . 2024-04-27
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Turned up for some food on the off chance, waitress was rude because we had not booked, Did not offer me options of booking a table in the evening just ordered us to the other end of the pub if we wanted to eat. We left and while sitting in my car I checked on line to see that they had tables only 45 minutes later. Maybe we would have had a drink and waited. Not nice service I expect in such a lovely pub, nice atmosphere. Shame, maybe The Hatch could work on her customer service approach because I'm reluctant to go back
Jayne Watkins . 2024-04-25
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Absolutely loved the food, service (from Sarah) and atmosphere. Randomly decided to go on a Wednesday night and it was so lovley to see a full pub. The food was fantastic and Sarah was so nice that I understand why it’s so busy.
The Travelling Glutton . 2024-04-24
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Had my 30th birthday meal here, big thank you to the staff who decorated our table. Service was brilliant and the staff were lovely. Been coming to the hatch for years and is always been great!
Chris . 2024-04-21
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Decent pub grub. Typical character-free UK chain pub.
Ian Robertson . 2024-04-20
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Very happy with our ‘on a whim’ visit to The Hatch. Extremely attentive and prompt service (thanks JoJo and team), really nice meal (freshly battered squid, flame grilled pork, deep taste gravy), all very reasonable value. Will return.
Chris Bass . 2024-04-20
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We were served by Kyle, he was an excellent young man. He gauged that we weren’t in a rush to order food and gave us space. But very conscious once we did order. Very polite and kind young man.
Caroline Lloyd . 2024-04-17
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Food ok but expensive and much smaller portions than 1 year ago
Malcolm Thompson . 2024-04-15
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Came out for Sunday dinner, all staff really friendly our server was Dean who was very helpful. We had the vegan option which was beautiful. Gorgeous building in a lovely location. Will definitely be visiting again
Roly B . 2024-04-14
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More than a bit disappointed really. Was served nearly a pint of peroni. In a peroni pint glass. Got at least 3cm of head and 85% of a pint. Asked lady to top up to a full pint. Was told.. " we are trained to fill up to the top of the red peroni shape as this is a pint". That's a lie. The peroni glass is a pint glass to the brim. I'm already paying 6.65 a pint, don't need the barmaid or pub skimming off £1 of my hard earned money and then lying to me about the glass being over sized or a fake fill line. I had two pints so £2 stolen from me tonight. Just want this to be warning to others. Ask for your PINT to be topped up. Wouldn't mind so much if it was £4 a pint, but this is top money per pint. So expecting a full pint. Am I asking to much?..... Fraud... A bit harsh, but if it was a petrol station and they served under a liter of petrol and took the cash for a full liter, the station would be closed down.
Christopher Jones . 2024-04-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Nice pub with separate cosy looking bar and restaurant areas. Food was very good, clearly not 'ping' food and reasonably priced (for these days...) eg haddock fishcake £13.95, Sausage and Mash £12.50, Steak and Ale Pie £14.50. Desserts around £6.75 with mini dessert (small but ample) and hot drink only £5.50. Drink prices very reasonable as well Merlot 250ml £6.95, Doombar £4.70. Close to Bombay Sapphire Distillery so good place to stop for a meal after visiting.
1049 Opinions
Some food was OK, and most arrived promptly, but another guest didn't get their food until everyone had finished eating. We had to find a manager and ask about the food, and then it turned up and was practically edible and wasn't eaten. We didn't have time to try and get it removed or sent back as we had somewhere to be and didn't want to wait any longer. We paid the bill in full, tipped the waitress as we know it wasn't her fault. Wouldn't eat here again it was worse, wagamama. I have been too across the south..
1007 Opinions
We celebrated our daughter's first birthday at The Swann Inn today, and it was nothing short of incredible! The space was absolutely humongous, comfortably accommodating our entire family and more. The warm and inviting fireplace added such a cosy touch to the atmosphere, making it the perfect setting for a family gathering. The service was impeccable—dedicated staff ensured that drinks were always flowing, and their attentiveness made the entire experience seamless. The food was outstanding, with everyone raving about the quality and flavour. It’s rare to find a place where every single dish impresses, but The Swann Inn delivered in every way. We’ve already decided that this will be ‘our family pub’ moving forward. It’s heartening to see that pubs like this still exist in our area—a proper gem! Thank you guys. Ben, Francesca and little Sienna.
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UPDATE - all credit to restaurant who invited us back with an updated vegetarian menu and complementary meal. The quality was radically different for the mains this time. Both dishes we had were tasty and cooked well. Starter was good as before (this time we had a sharing board). Sat next to the fire which was nice too. Updated my star ratings to reflect this experience, though kept below review for reference. ORIGINAL REVIEW - Really disappointed with our meal yesterday. The menu was limited for a vegetarian, so I went for the Bean burger - it was not home made - likely previously frozen and shop bought - a very thin dry thing. The bun was also dry. Advertised as coming with hummus in the burger but the smallest amount given. Partner’s beef burger was also dry and disappointing. Starter Camembert was good and chips done well so a surprise for both mains to be so poor. Meant we didn’t dare try the dessert offering. Very frustrating to have spent around £70 overall on 2 drinks, 1 starter and 2 disappointing mains. Won’t be returning. Shame as we tried this to branch out from our regular local spots! Atmosphere and service fine however.