Based on 3.401 opinions finded in 1 websites
Based on 3.401 opinions finded in 1 websites
Nº 306 in 722 in Stoke-on-Trent
Opinions
Food was decent. Service from Izzy was great!
Tom Hughes . 2024-10-27
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Lovely food, great service, Izzy our server was great.
Antonia Buckingham . 2024-10-27
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Have not been here for a few years we thought about giving it ago because I had a code just as bad if not worse unwelcoming they need a cook and more than anything they need some one in the organisation with some insight.
alan smith . 2024-10-27
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Izzy was really friendly and helpful. The service was great and the food was delicious.
Mers Wood . 2024-10-26
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Emily was absolutely fantastic, met every need we had! Credit to you! Thank you Emily 😊
David Kendall . 2024-10-25
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Food was amazing customer service was great and Lydia made us feel so welcome
Chell Brian . 2024-10-24
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Emily was a lovely host and very accommodating
Bexonlegsboo . 2024-10-23
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Jaz was absolutely perfect couldnt have asked for a better waiter, stunning!
Dean Sampson . 2024-10-22
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Very good service james very helpful will recommend to friends .👍
Joanne Warner . 2024-10-21
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Excellent food, the chicken delicious. Served by Deb was so nice which made it a great time.
susan poyser . 2024-10-21
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New menu is far better with more choice especially for vegans and vegetarians.
Lyndon Pearson . 2024-10-20
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Izzy was brilliant, fantastic service and extremely helpful 👏
Robert Jones . 2024-10-20
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Emily was amazing. Superstar... made our visit 😊
Karen Price . 2024-10-20
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Lovely. Izzy and Anna. Very friendly and helpful
Louise arnold . 2024-10-20
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Kaz our server was extremely helpful and accommodating when we asked for my dad to be served his meal first due to being diabetic. Food was good value and very satisfying. Will come again.
Janet Tomblin . 2024-10-20
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Come to Harvester at Trentham Lakes every other week , always lovely staff , especially Debbie ,, shes looked after us for years . My sister has learning difficulties, she is always very good with her ,,, we wouldn't go anywhere else ! X
Gina Humphries . 2024-10-20
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Food was amazing great prices and big portions. Deb our waitress was amazing she was very welcoming and was patient with us when we were ordering and always looked happy. We felt we weren't rushed and service was quick and efficient. We couldn't fault the harvester.
Holly Nash . 2024-10-20
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Daisy was an amazing waitress. Very smiley which made her very welcoming. Thank you ☺️
Natalie Strange . 2024-10-19
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Great food and drink and good pre match atmosphere
Gareth Prince . 2024-10-19
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Great atmosphere for away fans OTBC
Simon Gibbs . 2024-10-19
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Nice meal. Lighting a little dark but good friendly service and refillable soft drinks.
Robert Steele . 2024-10-19
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One of my favourite away-day pubs
Ben East . 2024-10-19
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Emily was a fabulous waitress tonight. Food was lovely excellent
Lyndon Hall . 2024-10-19
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Great, friendly service from Izzy
lee brown . 2024-10-18
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Probably the worst meal I've had for a long time. Not because of the food, although stay clear of the rotisserie chicken which i wouldn't feed to my dog. But the level of service was shocking. Booked a meal for 6pm and didn't leave the restaurant until after 9pm. Constantly chasing after the waiter for food and drink orders. Considering it was birthday party meal and a large table, I would have thought they would have looked after the table a bit more given the bill was over £250. This will be the last time we visit this restaurant and spend our good money, it's clearly not wanted. The highlight of the night was when our waiter, who was apparently part of the management team, said and I quote "I will be back in a min to take your desert order" forward 10mins and another waiter came to us asking if we'd finished? When we asked where our waiter was, they replied, "He's gone home". Really... Harvester is this the level of management that you have working for you and leading your teams? Given the quality my friends and family recieved tonight, I guess the answer is yes. Very sad and a very disappointing night.
Andy Sutton . 2024-10-18
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The last time we visited the food we received was cold. The salad bar was not topped up. Disappointed it is normally good
david brown . 2024-10-18
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Very friendly well looked after thanks 😊
Chris Emery . 2024-10-18
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Sid was wonderful in a busy place
Grace Ellerton . 2024-10-18
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Very pleasant evening while staying overnight at the nearby Holiday Inn. Very efficient and friendly service from Daisy
Brigit Parker . 2024-10-17
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Perfect service from Jazmin!!! Amazing steak and lovely personable and attentive service. A credit to your business.xx
Paul Gunter . 2024-10-16
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Just what I needed, simple, affordable and quick service. Served by Hannah who was super.
Louise Stretch . 2024-10-15
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Emily from Trentham served us today and was great! She was super friendly and welcoming - thank you
Sharon Rees . 2024-10-15
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Emily was lovely - we recently lost my Dad and we are trying to help my mum through this with treats and time together. Emily made the visit relaxing, relaxed and was friendly, helping with anything despite being very busy. Please thank her for the high standard of service.
Jennifer Heath . 2024-10-15
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Hannah warm and welcoming. Mete produced good quality food.
Tom Berrisford . 2024-10-15
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Daisy and Kim helped me loads I struggle with social anxiety and they showed a passive and friendly manner couldn’t ask for anymore
Alex Skerratt . 2024-10-12
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Had a great meal tonight, can't vault anything. Exactly what you'd expect from a harvester.
Steve Parsons . 2024-10-12
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Service excellent. Food very good would recommend
Alfreda Wilkinson . 2024-10-12
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I am a harvester enthusiast, so much so that my friends have nicknamed me "harv". I've been to most of the harvesters in the UK and have never experienced a day like today. Firstly I arrived with a couple of family members and ordered my food (separately from my family's order) I wanted the 3 tacos with chips at £10 as I'd never seen it before...so we waited, my families food arrived after around 20 minutes all be it a few items wrong. No biggy right! Just a minor error in the kitchen. Sound! We move on. I'm waiting for my order which never arrives. After ten minutes or so of waiting I was just about to go and ask what the issue was and very polite waitress came over to asked if everything was OK. I explained that I'm missing my food and have been waiting for some time, she apologised and rushed off to sort my order. 15 more minutes and I see her walking over with 2 tacos and no chips ....I explained that this is not what I ordered and am still missing one taco and my chips. The young lady then told me a 34 year old man that only ordered 2 tacos 🌮 for my entire meal....I explained that this I wrong and eventually after around 45 minutes I received the correct order. Just a total lack of enthusiasm and ruined my Saturday
Donovan Tomlinson . 2024-10-12
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Came here on a Thursday night for my grandmas 85th birthday. At first everything was great and a young lad served us our drinks very quickly and was polite too. Then we ordered our food and it took 45mins-1hr to come! There were people that came in after us, had eaten, paid and left in that time! We were totally forgotten about, which isn’t great with an autistic toddler either! We ordered dessert afterwards and they bought out one dessert which wasn’t what we ordered (a sundae) and another (apple pie) was stodgy and bland tasting. It was not worth the price! Then we asked for the bill and that took a good 20mins to receive too! Very thankful I had a discount code as the experience and food was not worth the price without it. Wanted to have a good experience but unfortunately didn’t.
Aliegha Khan . 2024-10-11
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Lovely food as always, Izzy who served us was friendly and attentive.
Alicia Hollinshead . 2024-10-10
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Very lovely really really good food amazing staff
Charlotte Davies . 2024-10-09
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The food was fine however it took almost 2 hours to arrive and parts were cold. Took 25 minutes for our drink order to be taken then another 20 for our food order then we still had to flag down the server for salad bowls. Once our food eventually arrived, we ate and left. We didn’t get a chance to order second drinks as our server was no where to be seen
ebony parkin . 2024-10-09
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Great service by very friendly staff. Massive choice on the menu and what we chose was very nice. The free salad bar was a novelty too. Great visit
mary macswan . 2024-10-09
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Food was lovely, 10/10 service from Meg she is so friendly and will happily have a conversation about how our day was!!! So so lovely will 100% be returning! Thank you :)
Cadie Knight . 2024-10-09
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After leaving one of their other branches due to them not stating that there was no chicken after we had sat down and ordered drinks. I then explained that if we were told there was no chicken we would not of sat down to ordered. The manager was ver apologetic and didn’t charge us for the drinks in the end. To be fair we hadn’t touched our drinks. I rang up trentham lakes harvester to check they had chicken. The staff were really helpful. There was now lettuce on the bar and Lydia went and refilled it. Lydia was so polite and very helpful. It reminded me of how waitresses used to be when they would have a chat with you at the table. I would highly recommend this restaurant.
Kerry mccall . 2024-10-08
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Served by Jasmine, great service
Zoe Thrasher . 2024-10-08
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I only use the harvester on match days so probably don't see it at its best always a good idea to book a table and have a meal because the bar gets packed the meals are generally good standard harvester fare and you get table service and proper glasses car parking is free except for match days when you pay £8 for anything over 2 hours
Phil Evans . 2024-10-08
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Great service, thank you jasmine
Emma Cottrill . 2024-10-08
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Nice new menu, Jazmin was great
Lewis Mitchell . 2024-10-08
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Decent food and excellent service from Sid on a really busy night.
Jennifer Jones . 2024-10-08
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Gorgeous dirty ones 🤣 and thanks lovely Ann for your service ❤️
Adam Whalley . 2024-10-07
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Great food and service from Deb! Would highly recommend to friends and family.
Gabriella Mason-Buck . 2024-10-06
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Jasmine served us today. She was very polite and attentive. We were celebrating a birthday and they sang happy birthday for them .
Matthew Orpe . 2024-10-06
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Great time at Harvester Stoke. Food was really well presented and tasted great. Deb in particular was really great and attentive to us throughout. 10/10.
Dominic-kai Buck . 2024-10-06
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Liv was lovely, very helpful and made sure my autistic daughter got exactly what she would eat. Food was lovely, proper pub grub. Would recommend!!
Nicola Monks . 2024-10-05
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We was served by Kim today ,she was lovely and had amazing service.
Megan Boardman . 2024-10-05
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The staff are incredibly welcoming and so attentive, especially Kimberly and Izzy when I had a problem with my harvester app and payment on my phone they helped me resolve the issue quickly and sufficiently. The food is delicious, and came out quicker than expected even when they had a large coachfull of people arriving just after us they made sure we was looked after.
Charli Groves . 2024-10-05
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Server was excellent, Jasmine Salt
Sam Harrison . 2024-10-05
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Had a wonderful experience here food was amazing and the service was wonderful our server Victoria was a beautiful soul couldn’t do enough for us bless she is a credit to your company many thanks Victoria you made our experience enjoyable one thank you we will be back again
Catherine Joicey . 2024-10-05
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Jazmin was a great server and the food was fantastic.
Matthew Taylor . 2024-10-04
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Great food and excellent service from Jazmin
Fiona Findlater . 2024-10-04
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Jazmin was very friendly and helpful
Margaret Collin . 2024-10-04
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Waitress Deb was very good and food was great !
J. R. . 2024-10-04
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Jazmine was very nice and very swift which was a good thing
Douglas Fuller . 2024-10-04
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I was here last Sunday with my family, and I was blown away by the service don’t quote me on this but I think his name was Sid. Well either way it was brilliant. Would come again thank you very much Sid!
Lucas Slater . 2024-10-03
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Great food,Great service from Izzy👍
Andrew Cowan . 2024-10-03
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Izzy was very friendly and polite, lovely service and catered to our needs perfectly👌
jacob buddin . 2024-10-03
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We both eat out weekly and Thursday was our first visit to your establishment. The food was delicious and served very quickly. Loved the side salad bowl that was on offer too. Definitely become a favourite of ours and we'll return shortly. Thank you
David Robson . 2024-10-03
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Lovely meal and friendly service. We had the pork belly and chicken breast with chips. Very tasty! Deb was our waiter and very helpful. Thank you!
Frances Norman . 2024-10-03
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I recommend this restaurant, the service was good and the dish was good and at a reasonable price. Victoria the waitress in charge of my table was great!
Leo Iattoni . 2024-10-01
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Food is really lovely and the staff are really friendly and give wonderful recommendations.
cave43 (Cave43) . 2024-10-01
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Hannah was amazing staff and Jacob cooked the food increadably
MOWMOW AND OLIVIA . 2024-09-30
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amazing service from deb and hannah, 10 star serve all the way!!! tried the new chicken tikka flatbread who i believe mikey did for us, and also tried the new sauce on the sundae which was delicious too!!! lovely food and amazing service would 100% come again!!!
Kara . 2024-09-30
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Was very quiet when we went in for breakfast about 11am on a Sunday morning, service was very friendly and nothing too much trouble. Quality of food was excellent. Great value for the price paid.
Vicky Kent . 2024-09-30
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Sid was top man he was very helpful and polite 👏 👍
Jack Goring . 2024-09-29
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We've been a few times for various meals. The food is simple but tasty, more so than other pin/restaurant chains we've been to. A little on the expensive side for what you get as portions aren't huge. Service is satisfactory but the majority of times we've been they've sat us in or around families with young children. As a couple without children with us, it's no t the greatest dining experience, I feel they should try to separate a little bit.
sicosimatic . 2024-09-29
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Delicious fresh food, fast service and our waitress Jasmine was super lovely which contributed to our experience! Highly recommend!
Chelsea Lovatt . 2024-09-28
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Brilliant service, very attentative. Will visit again.
Marie Aspinwall . 2024-09-28
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Jasmin was amazing very helpful ,thanks so much
Matty . 2024-09-28
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Best breakfast in Stoke On Trent! Great value for money and portions are very generous. Staff are very friendly and considerate makes for a great overall experience.
Liam Kirkland . 2024-09-28
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We returned after an unpleasant experience, to see if it was a bad restaurant or it was just a bad day. This visit was completely different to the last the our waitress Hollie was fantastic, she is a credit to the e business and made our visit much more pleasant. The food was lovely and presented very well see the pictures attached. Thank you for a great visit and it restored our faith with this site. Thanks we will return in the future.
David Barlow . 2024-09-28
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Awful experience, the chicken skewers which I paid £20 for was dry as a bone, it literally stuck to my teeth as I was chewing it, the establishment probably won’t be bothered by this review as they probably think I’m a person who’s stopping by or travelled so wouldn’t possibly come here again but no we’re local to the area and won’t be coming here anymore, we also waited 30 mins for drinks and I had a pot of tea so when it arrived it was just warm water, I can appreciate the busy atmosphere but it’s not acceptable and the 2 other tables around me said they would not bother coming here again either after their service was unsatisfactory, it’s a shame because I don’t like to be the complainer but you pay a lot of money when you eat out, the waitress looked like she was about to burst into tears, maybe understaffed
Matt ws . 2024-07-28
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Jazmine was very helpful and welcoming. Thank you!
Jessica Armes . 2024-07-27
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I thought it expensive for what you got
tom beno . 2024-07-27
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Victoria what an absoulute star! So friendly and accomodating. We had a lovely meal! Thankyou!
Tom Welsby . 2024-07-27
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Jazmine was very helpful and smiley, gave a great harvester experience
R. Parsons . 2024-07-27
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Served by Jazmin who looked after us well. Will definitely return
Matt Bloor . 2024-07-27
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Waiting time was not long, for a change. Order came without both sweet corn and onion rings side order. Sweet corn quickly rectified , however onion rings didn't materialise, so requested they be removed from bill, was asked if I was ready for the bill before asking if I wanted a dessert, overall must of been a new member of staff, suggest staff check orders and side dishes via their tablet ordering machine before bringing out orders.
Des Lee . 2024-07-27
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Lovely place good service nice spacious seating
Ellie Neill . 2024-07-26
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Victoria was excellent! Knew the menu inside out and her service was incredible
reuben gilmore . 2024-07-26
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Amazing staff would never go anywhere else. Emily was so bubbly and friendly.
Nathan Westwood . 2024-07-26
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A great place to eat and drink - emily and Jacob were really good !!
Paul Jabba . 2024-07-26
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Good friendly bar staff Emily was pleasant when serving
Mark Attwell . 2024-07-26
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Emily was lovely, polite and helpful.
Lee . 2024-07-26
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Friendly, quick service by Deb x
Hannah Simkin . 2024-07-26
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Great place to meet and eat. The staff are friendly and welcoming and the menu offers something for everyone. Will go again next time I am in Trentham.
Steve Getley . 2024-07-25
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Lovely pint and great service from Kim
Tom Rowley . 2024-07-23
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Brilliant with service and pulls a brilliant pint ! From Kim
jordan lightfoot . 2024-07-23
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Wait was half hour. That was ok obviously as busy. Had salad bowl (hot bowl)1 hour 10 mins later no food. Got refund for my meal but no sorry nothing. I would not visit again.
Linda Ansell . 2024-07-22
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Enjoy Harvester, it's chilled and friendly, food is good
Sue Whiteley . 2024-07-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Have ordered a few times expecting it to improve as I thought due to it being a newer place, maybe they’re still finding their feet. Nope. The 3x I’ve ordered has been a constant waste of money. Milkshakes are so bland and tasteless, ordered a mango shake for it to taste like expired milk with no mango to be seen in sight. The jam and coconut sponge is drier than Gandi’s slipper. Chocolate cornflake cracknel is half decent and so is the iced sponge. On top of that, delivery takes ages to come. LAST time i'm wasting my money on this business. Sorry but literally have no good words for this business.
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