Harvester Timberdine Worcester in Worcester

We ordered three meals and only the meat and chips came :( none of the sides

Lovely food, quick service and really friendly staff

Alyssa was lovely. Very attentive and a lovely waitress.

Excellent service from Lisa, fantastic customer service and served very quickly , no waiting at all

I had a lovely meal on Wednesday, the food was delicious and the waiter Jacob was very helpful and polite.

Fearne was our waitress and she was so lovely and attentive

Our waiter Tom was excellent, very professional and friendly, recommend

Thank you to Ellie for the amazing service!

Really disappointed with the delay in service tonight. Over an hour wait for food and salad bar empty. Such a shame as normally a really good venue. Will defo revert to Wychbold in future.

We waited an extremely long time for food without being advised of a long wait. We had to flag down staff to get an update on our order. When the food did arrive it was great, as I expected at a Harvester. The lack of communication was frustrating. My advice would be to avoid busy nights, such as the weekend. It was a shame as the nice atmosphere was marred by having to keep two tired children entertained while we waited for food.

Very disappointed too long a wait for food and not kept informed.

We were shown to our table by our waitress who we felt was very direct with her words, didn’t come across friendly. Food arrived in a timely manner and well presented, albeit it would’ve been nice to have some meat on our very dry ribs. We won’t be rushing back

I ordered takeaway I was very excited to eat the ribs. Unfortunately after receiving the order, I recognise that the ribs are chicken meat only looks like ribs. This information should be included when choosing food because the ribs are pork meat not a chicken. For someone who doesn't like chicken like me it's really frustrating.

I always come in for breakfast & I’ve done another review before saying how lovely it is here. But I want to do another review just to make everyone aware or the “harvester reward app” as it seems to be a bit dodgy! I had all 5 stamps and a 30% off voucher to use. The server saw the 30% off offer but scanned my points voucher first so I get the points. As she did that we both saw the 30% offer just disappear off the top of the app. She said as it went I couldn’t use the offer even though that was the apps fault not mine. My full points also disappeared so I didn’t actually gain anything by using the points system app. She went to check with both the manager and the owner and they said without it I can’t have anything off. As a frequent customer I would have thought having her seen the offer and knowing I’m always having breakfast and lunch here they would have just honoured taking 30% my total bill. I want to share as a warning that if you do have offers pop up, it may be just to get you in as they will disappear before you get to use them even with 14 days left to use. Screenshot or record before they scan your points app as it will go and you won’t get the offers. Just trying to help other customers from losing out when they think they have saved up for a good deal. As I’ve said I’m always in, I can’t fault the breakfast, but please honour offers and sort out the app. Edit- the app says on 5th visit you get 30% off yet I got nothing. What a con!

We enjoyed our lunch. I had the half rotisserie chicken and a drink. It was a meal deal at £12.99 Monday to Thursday lunchtime until 4.00pm. My husband just had the unlimited salad. The food was well presented and my meal was hot. The server was friendly and helpful. The restaurant was quiet and clean. There was plenty of parking and disabled facilities.

Lovely time food came kwik we were sat in the garden had a relaxing wknd

Had a really excellent burger (classic burger) , better than some which I have paid 2 or 3 times as much for in supposedly superior specialist burger restaurants. The bonus of free salad is always a plus. Sweet Potato fries were very good and impressed with the nachos, which didnt taste like the microwaved junk you get in a lot of places. Will the bartender was friendly and helpful too. Definately recommended, cheers 👍

Sat in the garden had a couple of pints with the boss after work nice and relaxing. My beautiful wife came and joined us ... 😎😁🍻

Lady who served us our breakfast was fantastic. Super friendly and quick to refill our coffee. Food service times were a little slow but breakfast enjoyable all the same.

Lovely meal, well worth the wait and our waitress ( Alyssa) was great five star service. But we love coming here and your vouchers are such great value! Thank you

Lovely food again our server Alysia was very friendly and polite overall good service thankyou

Allysa served us & was very professional considering she hasn't been there long. The surroundings were very nice. The meals were very tasty. Thank you.

Had to ask for wine list not available had to ask host for drinks not offered Alyssa saved the day by polite excellent service

Nice food, nice day and the service was acceptable

Even though the place was extra busy, our waitress Aliysia made sure we were well taken care of. She was very friendly and she constantly updated us on the delay and was always prompt with the drinks orders. 5 ***** stars for her too.

We have been ordering our weekly Friday breakfast from the Harvester for over a year now, and it is by far the best quality food. Could the Harvester think about allowing more options to add or remove items from the breakfast bap please

Ellie was brilliant, polite and friendly. Nothing was too much trouble. Food was piping hot and cooked to perfection.

Salad bar great unfortunately meals came out separately and the mixed grill and steak meal was cold The deserts were overpriced and the brownie stale

It was a great experience! The food was lovely, the surroundings were relaxing and the service was amazing. All the staff were very friendly. One thing that could improve was the food errors. They got a few of the orders wrong! A part from that it was amazing. It was much quicker than we expected.

It was nice here. The only bad thing was there was a pea in my gravy and they got the chips wrong

Had a lovely waitress called ruby nothing was to much for her food arrived hot and without to much delays lemon blizzard sundae lush

Had a lovely meal, Tom served us who was very polite and attentive. Food good!

Becky was a great server, lovely place. Amazing food.

Alyssa served us she was amazing

Great food in the specials menu, too much to be honest and had to take away a dessert

Molly was fantastic, great service and great food. Cheers

Food was really nice - I was pleasantly surprised as it was much better than what I expected for a pub chain. Our waitress Alyssa was helpful and friendly. The wait for food or at the bar wasn’t long. Prices are pretty fair.

Great food and amazing service from molly

Thanks Alyssa for the excellent service.

Waited Over An hour for food and the staff didnt even know what they were serving

Ellie was a lovely waitress, very attentive and polite

Tom was lovely! . Refreshing to have such great service , thank you for being so attentive.

Izzy was great from the minute we came in, was very patient and was a very good waitress. Would defp recommend this place. Great food!

Service was terribly slow. Food brought out was incorrect. When it finally arrived, it was hastily made and a mess. It was galling to see how little barbacoa was served on the nachos for the additional price paid. Certainly not the portion shown on the menu picture. Food wasn't particularly warm and my son's gammon steak was tasteless. Will not be returning.

Unfortunately, food was cold on 3 out of 7 meals which was rectified. Tom who served us was absolutely amazing.

Becky was our waitress served us fantastic very people person and patience as we have 5 children. Food amazing especially tomahawk

We had a fabulous early evening meal with great flavours. Our Canada family love it here and our waitress, Becky made our evening!

They let us keep the glass :) Thank you Becky!

Came here today for food and was possibly one of the worst experiences I have ever had in a. Restaurant. The food was served wrong then when sent back come back cold. The service was appalling dont be a chef if you can’t do your job. Worst place ever

Lovely evening. Great food and Service! Thank you!

I love the Harvesters veggie breakfast its the best around! We normally get served by either Magda or Lisa & they are both always so friendly & the food is gorgeous. I had a lunch time meal with my parents today & Magda served us, we love how helpful she was & love her banter. Compliments to the chef, great meals. 👌🏼

Excellent as usual,great service from Izzy too,she doesn't let us down.

We visited on a Sunday. Had to wait for a table, which was fine. We sat at our table after a short wait just after the 2pm Liverpool vs Fulham game kicked off. Fast forward to the 80th minute of the football and we still hadn’t received our food. We had waited 1 hour 25 minutes and had nothing. We told after an hour our food was next but we continued to see tables sat after us getting their food. In the end, we gave up and told them we were leaving, the cheek of it all was we were still charged for our £11 round of drinks after this abysmal experience. Some AI bot will respond saying “please contact us for assistance” but we’re really not happy. We don’t mind food taking longer than usual, but tell us what is happening and not lie and says it’s coming next

Our waiter was Jacob, he was friendly and attentive, and the food was lovely. Would recommend.

Shocking! Ordered via the app, kitchen didn't receive order. Had to alert the bar staff to what is ordered. Huge wait times, not advised of this, so ended up having to get meals refunded. Staff attitude was appalling. Wouldn't return

Freya was a lovely waitress, she went above and beyond asking if we needed anything and she was very well mannered and did an excellent job.

No salad and chips are poor needs to be not put in bags as is always cold

Shocking from the start ! Table of 10 , table not ready over an hour for food , refused to take order in 2x 5 but when it came to payment unable to split bill , extremely rude miserable staff & shocking to send another young member of staff to deal with issues when a manager was requested ! Food was Awful , halloumi fries so dry they were hollow inside , chicken so dry it was it couldn’t be eaten , completely ruined my daughter’s 21st Birthday & Mother’s Day ! Spent over £300 for absolutely disgraceful food & service ! Obviously took to many booking to make sure everyone got the food & service they deserved ! Will be following up with an email as this just was not acceptable !

fantastic food. really enjoyed it

The food was great when it finally came out this is the second time we have waited over 1 hour for our food to come out and people who came in after us were getting their food before us on a Monday evening.

Very busy Saturday night, so it was very warm in there.

Ruby A was our waitress and was very attentive, nothing was any trouble and very friendly. Chicken burger was lovely and we always love the salad bar. Nice to see busy on a Tuesday and the chick deal is a no brainer!

Visited today on a Tuesday Relatively quite Had chicken Tuesday special Lovely food, hot, well presented Service by Lisa was excellent Lovely lady , friendly and welcoming Great service Will visit again Thanks

Visited on Friday night. The initial welcome on the door was lacking warmth. The person serving our table was lovely. There was a slight issue with the bill (it had charged extra for double fries which the manager says has been an issue since the menu changed) but the manager fixed it efficiently. Both meals were lovely. The meat was tender and the portion of fries was generous. Salad bar was great as always. We hadn't been for a while and I must say it's gotten very expensive per meal. The salad bar no longer feels free but factored into the cost, which is fair enough. We had a voucher so it was fine but I wouldn't visit now without one as the prices are now similar to local, gourmet restaurants.

Wonderful food and atmosphere. Ruby A was very good on service (always checking everything was ok and anything else needed) would definitely visit again 😊

Just fantastic, best of many other locations of Harvester !

Gabriel and the beacon team where fantastic on our visit, for a team that don’t usually work at the Worcester branch I must say they where much better than the Worcester staff. Very helpful, kind and took the time to communicate and talk to the customers !!

unfortunately we ordered a free mixed salad for each of us x3 and it was not sent, we're disappointed to be honest and food was cool verging o. cold even though we 5mo it's from the restaurent

Excellent evening and 1st class service from India who went the extra mile for our grandchildren!

Probably one of the best Harvesters I've been to. Main course and pudding was amazing. Service of the staff was great, very friendly and pleasant. Will return.

Grace was absolutely lovely on our meal, always a smile on her face. The food was amazing too, definitely improved over the last year.

Good food and friendly staff, food timely provided even as it was peak time on Saturday. Recommended

Molly was very friendly, advised us the wait may be slightly longer as it was a Sunday but nothing too crazy. Food was great as always! :)

Amazing food, good value and great service

We come out 4 food on Sunday the 23 Feb. So I went up 2 get salad and drinks and then my food come i was taking fat off my gammon and my chair broke new I have hurt all my back from it. I was some1 was going 2 ring me on monday and still waiting for the phone call. Not being funny but I was in hospital for 4 hours I can't work this week from it

Great salad bar that comes with all main meals. Lovely food, service with a smile. Would definitely recommend.

Asked to be seated in a quiet table preferably away from people cos of my anxiety I was ignored and made to feel uncomfortable with where they placed me

Great food, Service by Molly was really good and friendly

Good place to meet up with friends. Nice selection in the salad bar.

Izzy was very welcoming and made sure we had everything we needed to have a good meal, thank you

Nice place to eat. Good service,a little bit expensive but everything has gone up so I could say that about any eatery's, could do with someone keeping an eye on the salad bar as items Was running out or run out just noticed further on down there isn't a classic burger like ? So I can't recommend it.as there isn't an option.

Didn't pop in for food. We just turned up after running the malvern Hills.... had a few beer's next to a nice open fire

Seated very quickly although as we were all adults we needed an extra chair as 5 didn’t fit comfortably into the booth. This was quickly sorted. Our server came immediately to ask for our drinks order then gave a few minutes for us to decide on food. Again this came out quickly, was all hot and we all enjoyed our meals. Salad bar was ok but choice of items limited which is a shame

Lovely meal and fantastic service by India 🙂

Have been here a few times. Everytime the food is great. Staff are friendly.

Top service, young lady did her best to do everything she was asked to do, top marks. Food was not brilliant but OK for the venue. Happy relaxed atmosphere. Returned again Feb17th. Slow start to service, hour before took order, but generally OK. Polite friendly young server. Manager could've smiled a bit but probably a bad day?

Lovely food really good service Molly our server was really lovely and helpful

Molly was really nice and beautiful

Friendly and quick service from Molly! :))

Lovely food and service from molly was exceptional.

Friendly quick service by molly .

Very nicely cooked food, waitress service by Molley was excellent

Molly was fantastic. Asked about rice not being on the menu & she sorted it. First class service 👍

We indulged in a Mixed Grill and the Chef special Belly Pork... food was well cooked and as described on the menu. My only quibble was that the pork was not overly hot but still edible and tasty. We both had an ice cream sundae for dessert, which topped off the meal.

Great, high quality service, the waiter Molly was amazing. Thank you very much

Great evening out with our kids, our waitress Molly was really attentive and friendly. Were regulars and always enjoy our food

Had a 3 course lunch meal, was £16 a head for the food and drinks were seperate but they're prices you'd expect. Unlimited salad on the side was really good quality. Served by Lisa who was very pleasant and welcoming.

Really bad experience. Half the menu was sold out. The worst thing was my 2 year old daughters meal didn't come out ( after 1 hours wait) when we queried it they said oh the kitchen says it's out of stock. Not once did they ask if we wanted something else instead. At this point we were 10 mins in to eating our dinner so couldn't order a replacement. She had bits off our plates. When I approach the manager she was rude and didn't even apogleis. Saif her kitchen staff are very busy and have been in since 8am. Couldn't under stand my issue was that no one once told us it wasn't coming and to orde something else, it was only once we asked where rhe missing meal was..

Grace was amazing, so thank you so much, and the lovely Asian lady was very persuasive with what to order aswell. Many thanks

We enjoyed our food everything was good and we were served by Freja, she was friendly and accommodating, our food was nice and the place was clean.