Harvester Sea Horse Poole in Poole

Fantastic service from Sarah. Having 2 kids on ice cream was hectic but she was great 😊

Great restaurant - easy to book table online. Jenny was our waitress - she was lovely - very friendly and very customer focussed - she really made us feel welcome. We will visit again soon.

Sarah was great! So nice to see a jolly face! #pint

Sarah was an OUSTANDING member of staff that delivered fantastic service throughout my experience at the Harvester Alder Sea Horse, she went above and beyond, she needs a promotion!

Recieved an amazing service from Sarah today she’s the main reason I come to the harvester and the foods bussing too

Sarah was the best waitress,, food was great

We had a lovely time at harvester our lovely waitress Annie was super friendly and was more than happy to help. The breakfasts were amazing and Annie was always there with a smile on her face

Sarah was amazing and super funny

Thank you Sarah for your hospitality, very attentive, explained the menu well. Lovely lunch.

Table booked for 3 for 17:30. Upon arrival, we were advised that the meals would take longer than normal as they had problems with their kitchen screens. Drinks and meals were ordered - Triple Combo, Ultimate Mixed Grill, and Mixed Grill. We then overheard that the gas had gone out in the kitchen and other tables were being given temporary menus, including all new customers. Meals arrived - Triple Combo missing hot honey corn bread, Ultimate Mixed Grill all okay but steak tough, Mixed Grill missing black pudding, flat mushrooms, onion rings. Mentioned to waitress and she returned with a bowl of these. Part way through this meal, also noticed it was missing the fried egg. The gammon steak was also overcooked and like shoe leather.

I have a food intolerance of gluten free, I'm surprised that when having the breakfast that I can't have the poached eggs and the waitresses don't know why, if as a restaurant you are doing breakfast for all why can't you do gluten free bread or rolls ?

Absolutely disgusting! I ordered a classic breakfast, they placed the plastic butter containers directly on top of the food that I was supposed to eat! Who knows where those containers had been lying before! When I asked the waitress if she think that's ok, she replied that it "absolutely normal" and nothing wrong with it. Truly shocking! Avoid this place.

Took my mum for her birthday lunch like we do every year great service and food

Lovely dinner, shared the pork belly & combo deal and both were delicious. Our host Sarah was lovely and cheerful. However I ordered the Rocky horror Sundae and found a sharp piece of plastic in the desert which we later found out was from the tub of cream, a bit disappointed with the reaction to this.

Service was great Sarah made the experience feel personal

Sarah was a fab waitress, she made sure we were seen too quickly and checked on us regularly! Kept us laughing with her great sense of humour too! Thanks Sarah

Vicky our waitress was really friendly and pleasant and the food was very good with a great selection.

Only problem we encountered is you need the QR code to order at the table so it was a bit of a problem but the staff are great so was sorted out at the tills

Sarah was amazing with serving and hosting us

Sarah was fantastic, food was great! Will go back again

Brilliant service, thank you Millie and Amy. Lovely food, thank you Niall. Would highly recommend 👌

Niall cooked our food and it was cooked to perfection! so tasty! Amy brought our food out with a big smile and was helpful in getting us extra sauces and cutlery. Millie’s service was second to none! her knowledge about different drinks is incredible, she is a real asset to the company!

Great food, good prices, friendly staff

Millie was Fab - Really nice to have good service. Food was good!

Disappointed. Saw on the menu for the first time, skewers! Looked yummy until I got it, the onion was larger than the chicken no red pepper and it was cold. The waitress was kind enough to get me some more chicken, husbands steak was ok, but we finished our meal and left.

Really, really busy due to what appeared to be very few staff, not heaps of customers. Was looking forward to gammon, but, couldn't find it on the menu. Opted for a skewer, I like.my onions well cooked so not the nest option for me, however I didn't tell the server about my preference so not their fault. The service was brilliant, Jenny didn't stop for a second, and was cheerful and helpful all the time. Jenny made our meal extra special and deserves a raise

Had such a lovely time. Such good service highly recommend. Will be coming back.

Lovely place & lovely service! Thanks to Millie for making it a wonderful evening

Amy was friendly and very attentive. Will come back again

Had a really nice time with a good server, Amy made sure we were well looked after.

A much welcomed meal after a long day.

Had an awful interaction with a young boy named Josh. I believe he was either a manager or worked in the kitchen however he was extremely rude and showed no respect at all. I hope the restaurant deal with this situation accordingly !!!! WILL NOT BE RETURNING

Great service by sarah H. Very friendly and polite

Treated with a meal for the family, bit pricey, but the food was excellent, especially the steak I had, the chef Nial prepared everything, the fish and the chicken and afore mentioned steak to perfection, which we passed on to our table hostess Emily who made sure our vist was filling

It was very busy due to a special offer, so the wait for food was a little bit longer than usual, but the burgers were great, the salad cart was all fresh and there were no queues for that or the refillable drinks. Our server was brilliant. Polite and friendly and she even gave us the bill early as we had told her we needed to leave soon for the afternoon school run. All in all a nice lunch.

So me and a mate when.here for dinner last night and the atmosphere was nice till the was kids running around constantly and being noisy. Our good was lovely especially the mac and cheese. It's was hard to try and get the attention on our waitress and there didn't seem to be any other staff checking on the tables as well as our waitress. She would go and do something and end up doing something else and we would have to wait to get her attention again Pudding was okay I'd probably say there was far too much ice cream and not enough brownie. We were also a little concerned about the length of the nails on the waitress hand. I went to the toilet and there were a complete mess there was loo roll all over the floor there was wet loo roll on the side of the sink.

Thank you Annie for your amazing service. Very attentive as always

Annie was a great server. Good food Thank u for breakfast

Our server, Annie was excellent. Very attentive and helpful

Great experience with Josh and Annie, lovely food 😊😊

Annie was absolutely marvellous as always. Knowledgeable and so attentive. Thank you Annie for making our experience at the harvester so lovely!

Service was brilliant, our server Annie was phenomenal!

Great food, great price & friendly staff

Awful dry food and no salad bar. Disappointed

Not satisfied with the service team on the day I visited the restaurant

Lovely meal, lovely server, Amy. Thankyou

Not overly impressed. Think we were overcharged. Not likely to return in a hurry.

Lovey meal. Hot and very fast Thank you, Great service by Josh, loved the salad bar

Another great meal, thanks Amy for making our night special!

Good food, good atmosphere. Great service from Amy. Very friendly and helpful. Always nice to receive great customer service. Will definitely come again, and hopefully have Amy looking after our table next time.

Ordered food and drinks. Waited half an hour to be told our drink order was missing. Hour and still no food.. shocking service and unhelpful staff. Said they’re fully booked however, tables half empty. Food doesn’t take and hour to prepare

Lovely place to be very welcoming staff very friendly I had the cooked breakfast this morning very nice indeed and quite a bit on the plate good coffee and a proper size glass of fresh orange Welcoming open Fire with exposed wooden beams lovely place to be

Nice food and friendly waitress

Great service ,very busy on a Tuesday lunchtime e!

Food is good, better than other Harvester's in the area, we had a lovely waitress as well.

Out for a bite with the misses and youngest grandchild, great food, good atmosphere. And credit where it's due, our waitress (if allowed) Zara, only a young lady but, wow, what an appsalute credit to your brand 👏 not enough space to tell you about it all but the attention to detail, the friendliness and attentiveness was second to none, right down to swapping my 18 month old granddaughter's menu for a colouring book (without being asked by the way) just to keep her occupied while we ordered our food, and the way she dealt with which can only be distributed as a (Karen) convention ( 20+ ) of them just complaining about pathetic little things (like a bit of lettuce on the plate) among other trivial hacks to try and get discount, she just stayed calm, professional and friendly at all times. Her work ethic for such a young lady is incredible 👏.

Food was brilliant, Sarah the waitress was brilliant!

Sarah absolutely amazing always gives fantastic service

Great service, many thanks to Sarah.

Jenny was great!! ... Service was quick and food delicious 😋

Our waitress Sarah was lovely. Such a bubbly and friendly person and so helpful. We will be back for sure just to see Sarah

Food was lovely. We tried the new menu and all was as described. Good portions and great presentation. The place was clean and tidy. Sarah was very welcoming from us walking in to taking our order to delivery of food. Sarah was nice and friendly and great customer service! She really looked after us. Definitely a good place to visit!

Sarah was a great server, promised me runny eggs and she delivered runny eggs. Very happy all round.

Sarah was absolutely amazing, phenomenal service. I can't wait to come back and see the wonderful smile and experience perfect customer service again.

Good stuff! Sarah was amazing, proper took care of us!

Sarah was great and couldn’t have been more helpful

Our waitress Sarah was brilliant, the five stars are hers

Excellent experience from Sarah

Sarah was 8/8 would take on a date xo from the bald guy from the table of 10

Eloise is very friendly and helpful, would rate 10/10 if i could

Sarah was full of life and attentive...

New revamped menu and recipes are great, didn’t think they could improve on my favourite dish but they did! Vicki was very helpful and attentive and made sure we had everything we needed. Our favourite place to go

Sarah is really good she deserves the pints really good

Sarah our was our waiter and she was great

Sarah was amazing thank you for the great service

Jenny was absolutely fantastic. Very friendly and food lovely

Was very busy but service was great. Food portion size was a bit dissapointing. I ordered a BBQ Chicken Stack and the cheese and bacon was bigger than the chicken breast itself so that was bad.

Loads of menu items unavailable, slow service and managed to get one of the children's meals incorrect so it had to be sent back

Nice restaurant, pleasant atmosphere, polite and attentive staff, good hot food. Not sure where they get their staff. Just watched one diligently sweep the carpet, then wipe what was left on the table top back onto the floor. It looked worse than when she started, go figure :)

Wow! Food was amazing, price was great and service was amazing. Thank you Sarah for putting up with us and the kids. We can't wait to come back.

Great service good food and lovely staff thank you Sarah

Just fancied a bit of dinner on the way home from work. Booked on my phone, very easy. Service was good and the food was delicious. Very impressed.

A really nice experience at the seahorse harvester good value for your money and cooked really well Service was excellent by Jenny very friendly and that makes a big difference these days Fully recommend a visit there

The wait for mains was 1 hour, this was not acceptable. The food was tasty but such a long wait, made our experience terrible. This was after the lunch rush. I had to ask for the salad bar to be topped up.

We came for breakfast and had a lovely experience. The food was very tasty. Amazing service from Dan, who was so good with my son and interacted with him at every opportunity. The atmosphere was very chilled. We would definitely come back 😁

Went to the Harvester had an amazing breakfast the waiter was fantastic his name was Dan will be back again soon : )

Manager was wearing shorts t shirt and trainers there was things missing on what we ordered empty chips only to find a rock hard looked like a stone gammon was tough rest if food was cold didn't enjoy at all

Excellent visit. Nice food,attentive service. Busy dining,hence the wait for food, waitress ( Jenny ) made sure we were ok through out,until food arrived. Worth waiting for, very delightful,freshly cooked, accompanied by fresh salad bar. Recommend visit.

Leigha was amazing! Went above and beyond. Incredible service.

It took an hour for our meals to arrived. Our kids steak was too chewy, had to return it as it was inedible. The original waitress said the chef wouldn’t take the steak back as it was cut up. Then we spoke to the manager who replaced the kids steak. Order a rack of rib with sweet & sour sauce but there was hardly any sauce on it. Again, spoke to the same waitress and she didn’t do anything about it so we spoke to the manager again to get extra sauce. Ordered couple of desert for the kids meal. We waited 15 mins for a Mango Pipstick & a Strawberry Sundae. What we got given was a Pineapple Pipstick and melted ice cream in a bowl with lemon sauce.

Sarah was polite and professional and delivered excellent customer service.

Sarah was are waitress she was amazing nothing was to much

Sarah was are waitress today definitely coming back amazing 👏

We had sarah help us today great service a real credit to harvester nice to see a happy member of staff very impressed

Lovely meal satah was a lovely waitress

S Sarah was very accommodating and always. She provided a great customer service and was very helpful.

Here for Friday lunch celebrating birthday. 5 adults, one with walking difficulties, did not book. We shown in to suitable table and offered great service. Food was very good and again promptly served. A SUPER EXPERIENCE BY ALL OF US.

Sarah was fantastic even with my son having a little moment due to an item not available she managed to turn his frown upside down in minutes. wonderful service

Restaurant was clearly under staffed.

Served by Sarah, friendly and made our visit enjoyable, Quick service from her. food was its usually good standard.