Based on 3.321 opinions finded in 1 websites
Based on 3.321 opinions finded in 1 websites
Nº 234 in 508 in Poole
Opinions
Lovely place to be very welcoming staff very friendly I had the cooked breakfast this morning very nice indeed and quite a bit on the plate good coffee and a proper size glass of fresh orange Welcoming open Fire with exposed wooden beams lovely place to be
Phillip Lee . 2024-10-23
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Nice food and friendly waitress
Louise Peacock . 2024-10-23
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Great service ,very busy on a Tuesday lunchtime e!
Patricia Burling . 2024-10-21
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Food is good, better than other Harvester's in the area, we had a lovely waitress as well.
Phil Partridge . 2024-10-19
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Out for a bite with the misses and youngest grandchild, great food, good atmosphere. And credit where it's due, our waitress (if allowed) Zara, only a young lady but, wow, what an appsalute credit to your brand 👏 not enough space to tell you about it all but the attention to detail, the friendliness and attentiveness was second to none, right down to swapping my 18 month old granddaughter's menu for a colouring book (without being asked by the way) just to keep her occupied while we ordered our food, and the way she dealt with which can only be distributed as a (Karen) convention ( 20+ ) of them just complaining about pathetic little things (like a bit of lettuce on the plate) among other trivial hacks to try and get discount, she just stayed calm, professional and friendly at all times. Her work ethic for such a young lady is incredible 👏.
Mark Clarke . 2024-10-19
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Food was brilliant, Sarah the waitress was brilliant!
Rhianna Ireland . 2024-10-18
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Our waitress Sarah was lovely. Such a bubbly and friendly person and so helpful. We will be back for sure just to see Sarah
Christine Legg . 2024-10-17
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Sarah was great and couldn’t have been more helpful
Sean Harries . 2024-10-17
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Good stuff! Sarah was amazing, proper took care of us!
Will Harries . 2024-10-17
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Great service, many thanks to Sarah.
Chloe Vallier . 2024-10-17
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Our waitress Sarah was brilliant, the five stars are hers
Sara Harries . 2024-10-17
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Jenny was great!! ... Service was quick and food delicious 😋
Sarah Chilcott . 2024-10-17
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Sarah was 8/8 would take on a date xo from the bald guy from the table of 10
Luke D. Lowe . 2024-10-17
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Sarah absolutely amazing always gives fantastic service
Danii Williams . 2024-10-17
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Excellent experience from Sarah
Paul Lowe . 2024-10-17
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Sarah was absolutely amazing, phenomenal service. I can't wait to come back and see the wonderful smile and experience perfect customer service again.
Cameron (Cam) . 2024-10-17
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Sarah was a great server, promised me runny eggs and she delivered runny eggs. Very happy all round.
Nicole Roberts . 2024-10-17
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Food was lovely. We tried the new menu and all was as described. Good portions and great presentation. The place was clean and tidy. Sarah was very welcoming from us walking in to taking our order to delivery of food. Sarah was nice and friendly and great customer service! She really looked after us. Definitely a good place to visit!
sarah-jayne timmins . 2024-10-17
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New revamped menu and recipes are great, didn’t think they could improve on my favourite dish but they did! Vicki was very helpful and attentive and made sure we had everything we needed. Our favourite place to go
Joe Miners . 2024-10-15
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Eloise is very friendly and helpful, would rate 10/10 if i could
Ashlea Stevenson . 2024-10-15
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Sarah was full of life and attentive...
Gail Dalton . 2024-10-15
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Sarah was amazing thank you for the great service
Mary Smith . 2024-10-15
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Sarah is really good she deserves the pints really good
Jake Braddock . 2024-10-15
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Sarah our was our waiter and she was great
Jean-paul Nicholls . 2024-10-15
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Nice restaurant, pleasant atmosphere, polite and attentive staff, good hot food. Not sure where they get their staff. Just watched one diligently sweep the carpet, then wipe what was left on the table top back onto the floor. It looked worse than when she started, go figure :)
Barry C . 2024-10-13
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Loads of menu items unavailable, slow service and managed to get one of the children's meals incorrect so it had to be sent back
Daniel Parker . 2024-10-13
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Jenny was absolutely fantastic. Very friendly and food lovely
Joy Lutman . 2024-10-13
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Was very busy but service was great. Food portion size was a bit dissapointing. I ordered a BBQ Chicken Stack and the cheese and bacon was bigger than the chicken breast itself so that was bad.
Steven Rogers . 2024-10-13
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Great service good food and lovely staff thank you Sarah
Linzi Clemente . 2024-10-12
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Wow! Food was amazing, price was great and service was amazing. Thank you Sarah for putting up with us and the kids. We can't wait to come back.
marion c . 2024-10-12
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A really nice experience at the seahorse harvester good value for your money and cooked really well Service was excellent by Jenny very friendly and that makes a big difference these days Fully recommend a visit there
Roger Lee . 2024-10-11
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Just fancied a bit of dinner on the way home from work. Booked on my phone, very easy. Service was good and the food was delicious. Very impressed.
Charlie Squires . 2024-10-11
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Had an awful interaction with a young boy named Josh. I believe he was either a manager or worked in the kitchen however he was extremely rude and showed no respect at all. I hope the restaurant deal with this situation accordingly !!!! WILL NOT BE RETURNING
j B . 2024-10-10
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The wait for mains was 1 hour, this was not acceptable. The food was tasty but such a long wait, made our experience terrible. This was after the lunch rush. I had to ask for the salad bar to be topped up.
Jaks Jaks . 2024-10-08
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Went to the Harvester had an amazing breakfast the waiter was fantastic his name was Dan will be back again soon : )
Kayleigh Somerton . 2024-10-07
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We came for breakfast and had a lovely experience. The food was very tasty. Amazing service from Dan, who was so good with my son and interacted with him at every opportunity. The atmosphere was very chilled. We would definitely come back 😁
Jessica Lee . 2024-10-07
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Manager was wearing shorts t shirt and trainers there was things missing on what we ordered empty chips only to find a rock hard looked like a stone gammon was tough rest if food was cold didn't enjoy at all
Debbie Deacon . 2024-10-07
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Excellent visit. Nice food,attentive service. Busy dining,hence the wait for food, waitress ( Jenny ) made sure we were ok through out,until food arrived. Worth waiting for, very delightful,freshly cooked, accompanied by fresh salad bar. Recommend visit.
Paul Mitchell . 2024-10-06
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Leigha was amazing! Went above and beyond. Incredible service.
Emily Murphy . 2024-10-03
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It took an hour for our meals to arrived. Our kids steak was too chewy, had to return it as it was inedible. The original waitress said the chef wouldn’t take the steak back as it was cut up. Then we spoke to the manager who replaced the kids steak. Order a rack of rib with sweet & sour sauce but there was hardly any sauce on it. Again, spoke to the same waitress and she didn’t do anything about it so we spoke to the manager again to get extra sauce. Ordered couple of desert for the kids meal. We waited 15 mins for a Mango Pipstick & a Strawberry Sundae. What we got given was a Pineapple Pipstick and melted ice cream in a bowl with lemon sauce.
chi kan tang . 2024-10-02
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S Sarah was very accommodating and always. She provided a great customer service and was very helpful.
Gemma Clark . 2024-10-01
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Sarah was are waitress she was amazing nothing was to much
Wayne Miller . 2024-10-01
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We had sarah help us today great service a real credit to harvester nice to see a happy member of staff very impressed
Darren Tarrant . 2024-10-01
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Lovely meal satah was a lovely waitress
Alfie Raige . 2024-10-01
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Sarah was are waitress today definitely coming back amazing 👏
Gemma Miller . 2024-10-01
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Sarah was polite and professional and delivered excellent customer service.
Shaun Wadeson . 2024-10-01
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Here for Friday lunch celebrating birthday. 5 adults, one with walking difficulties, did not book. We shown in to suitable table and offered great service. Food was very good and again promptly served. A SUPER EXPERIENCE BY ALL OF US.
Jules . 2024-09-13
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In area on holiday cannot fault service/food staff polite friendly when in area will definitely eat there again 10 out of 10
Nicholas Guest . 2024-09-10
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Sarah was fantastic even with my son having a little moment due to an item not available she managed to turn his frown upside down in minutes. wonderful service
Charlotte Brown . 2024-09-10
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Restaurant was clearly under staffed.
Alan Correa . 2024-09-10
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Served by Sarah, friendly and made our visit enjoyable, Quick service from her. food was its usually good standard.
Julie Hoff . 2024-09-10
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Great atmosphere and staff. Always great food.
David Molyneaux . 2024-09-09
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Had a massive breakfast and our waiting staff was brilliant. She could not do enough for us. We'll worth a visit
Stephen Franklin . 2024-09-09
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Service was extremely slow. Waited to be seated. Waited to have menus given to us. Waited for someone to serve us before asking to be reseated. Food and drink were ordered together. One persons tapas came out before anyone else meals. Steak was cooked as I requested but didn't taste great. Left feeling disappointed
Mohima Collins . 2024-09-05
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We had a great evening here. All the staff were fab, especially Sarah, who couldn't do more to ensure our comfort. The Sea Horse are lucky to have her, Harvesters should borrow Sarah, to show them how it's done. We'll be returning soon, keep up the good work.
S Lewis . 2024-09-04
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Dan Dans the man fantastic service from Dan any way forget the rest an just ask for Dan
jason bodman . 2024-09-04
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Not as cheap as it used to be. Food was OK otherwise. But still felt overpriced for the standard of food you get. Staff were friendly.
Jack “Jackyboy_Cars” Edwards . 2024-09-03
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Sarah our waitress was brilliant will be back
summer crisp . 2024-09-03
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Very good service sarah was very good
Ben Vincent . 2024-09-03
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Sarah was a very kind and attentive waitress.
Hayden Anokwuru . 2024-09-03
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Great service delivered by Sarah. Well done and thank you
Julian Anokwuru . 2024-09-03
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Our table was booked for 6.30pm we were seated, drinks ordered and salad bowls given placed our order and waited. We were finally served at 8.30pm after twice asking the waitress when we would be served. She advised us we were next this was at 8pm she proceeded to serve another table if 10 people before us. We had 3 children with us one who has severe special needs. This was a very stressful situation as not only were they tired but the SEN child then began to become very anxious as not only was he was hungry he was also very tired. We were out celebrating our daughter's birthday which ended up being ruined due to the stressful situation
Deborah Gulliver . 2024-08-31
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Our visit was not good because we have to wait for 1hour before our food arrived. The FOH does not tell us how long the waiting time is and we needed to ask how long the waiting time for the food to serve it. I dont want to be rude as working in the kitchen also i know the nature how busy it is but it should be there going to advised all the customer if they need to wait for more than 30 minutes to 1 hour...
Rudy Corpuz . 2024-08-31
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Recent refurb looks nice. Had dinner here and overall very good. Like the idea of chilled salad bowls. Jenny our server was excellent. She also sorted out one of our salad bowls which the dishwasher had failed with. Only issue we had was the flatbread was like cardboard. Now we should have said something so partially our fault. But equally it should not have come out of the kitchen like that. I'd also say the chicken skewer lacked seasoning, it was a little bland even with the sauce on it. Easily rectified as the place has lots of extra sauces available mind. Definitely go back and remember, if something is wrong , just say. We were asked and never really occurred to us.
Dave Watkinson . 2024-08-30
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Fantastic food and quick to come. Great salad bar, clean, friendly staff and our waitress Zara, was fantastic!
Rachael Lippitt . 2024-08-29
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Went out for a family dinner, mat our server was incredible, he was always smiling and was brilliant with our allergies!! The whole team tonight was amazing, thank you to the kitchen boys our meal were cooked to perfection.
emily slater . 2024-08-29
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The restaurant itself was okay, but a lot of people were moaning about service time. The salad bar was not stocked up and there was little to choose from.
Steve Collins . 2024-08-28
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Was severed by a rude, arrogant waitress name was ‘Jennie’ definitely put me and my family off from returning to this branch!!
Destiny Cullum . 2024-08-28
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Really good restaurant and great service from Daniel
Pete Bradshaw . 2024-08-27
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We recently visited the Harvester Alder Hills and had an outstanding experience, thanks in large part to our server, Dan. From the moment we arrived, Dan made us feel incredibly welcome with his warm and friendly demeanor. He was attentive throughout our meal, ensuring that we had everything we needed without ever being intrusive. Thank you Dan for making our experience so enjoyable!
beanie6986 . 2024-08-27
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Great service friendly served by Daniel. Food came quick
Sarah Leicester . 2024-08-27
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Dan who served us was fantastic, all round great experience
Sam Homer . 2024-08-27
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Sarah was an amazing server really hope to come again and see her smile 😃
Alfred Deakin . 2024-08-26
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I felt the service was poor. We were directed to a table and just left with no explanation as to who would be looking after us or anything. The waitress came eventually. It took so long that we had already chosen food when she came to take the drinks order. We were advised to get our starters and mains at the same time as the wait for food was already at 40-45 minutes. We agreed to take it all together. The salad bar was untidy, pretty empty and no one was taking any care of it. The food came about 35-40 minutes after ordering and it was nice, hot and portions were good. We ate and then waited and waited and waited. We had waited so long that we decided not to get deserts and got the bill and left. Service was poor and as such cost you money as we were going to have 6 deserts!
Chris Durkin . 2024-08-26
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We took a risk as it was a Saturday. A lot of children all very well behaved.
James Parker . 2024-08-26
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Great service from our waitress sarah thank you very much
Chloe Jones . 2024-08-26
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Great service from our waitress Sarah
Jack Stickland . 2024-08-26
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Sarah was the best waitress ever😇😇😇😇😎😁
Victoria Deakin . 2024-08-26
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Booked for 8.30 pm at The Seahorse. Arrived, waited a while to be seated. Noticed that there were chips all over the floor. Waitress was lovely but , after ordering, we were told that there was no haddock, no steak and no chicken so no mixed grill. All at 8.30pm on a bank holiday weekend.
Sandi Marshall . 2024-08-24
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The breakfast was outstanding, We went here instead of our holiday park which was packed. the prices were reasonable and kids eat for £1 if you sign up to the app. The Ultimate breakfast was the best i have had thanks to the Chefs Niall and Sammy.
Jessica Zikking . 2024-08-23
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It was not great…The salad bowls were dirty and had to be replaced,the server did not know the menu and was slow at working her iPad.The ribs were over cooked and the corn was cold.
Grix Pringle . 2024-08-22
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It's been a while since I last ate here with my family and last night was disappointing. I had pre booked a table and we had to ask the waitress to bring cutlery as we weren't given any. I had a dirty bird and it was dry and hard. My husband had a mixed grill, the egg was forgotten then brought through seperately. The food is expensive for the quality you get. I won't be eating out here again.
Nicola Payne . 2024-08-21
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First time coming back here since the revamp and it is a lot nicer inside but that’s where the good stuff stops. The salad bar was empty and staff took a long time refill items and the bread rolls were dry almost stale. It took 50 minutes for our mains to come out which were disappointing. Don’t waste your money on the mega ribs as the standard ribs are not that much smaller, also the large portion of fries were no different to the standard size. The corn on the cobs was so over cooked they just turned to mush and were not edible. Definitely not in a hurry to go back for another meal sorry to say.
Brett Ellgood . 2024-08-18
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We had an excellent time. Thanks to Sam for his friendly greetings and service, also for his enthusiasm and speed serving. We enjoyed every dish we were served and will gladly come again. Big up Sam.
Steve Gregory . 2024-08-17
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Sarah , is the nicest host , the refurbishment is lush , as is the food . This took me by surprise for a ' chain ' restaurant. It'll be my regular Saturday night treat for sure !
Andrew White . 2024-08-17
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Very happy with our experience at the Poole alder rd harvester . Mya was very helpful n didn’t keep us waiting for drinks etc happy to come again
Robert Hole . 2024-08-17
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Glad to see this Harvester open again. Good sized car park and restaurant. Fresh produce and very helpful staff. Tables pretty close together if the restaurant is packed but booking process easy and swift confirmation
Janine Cooper . 2024-08-17
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Just had a revamp, very nice, food has greatly improved too. Friendly staff, good value The ultimate mixed grill is a challenge 😁
Robert Amabile . 2024-08-15
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Food was nice service was good drinks were cold.
paulreeves100 . 2024-08-15
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It’s been a while coming to the harvester, but it was lovely! I want to praise one of the girls in there her name is Leah she was amazing, her confidence and communication with myself and others was lovely so thank you very much. The food was delicious. Thank you very much for this brilliant experience 😊
Summer Moss . 2024-08-15
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Bread rolls so dry , they shud put fresh ones out every 2 hours not 4 hours maybe .. Salad bar lovely,
jade grant . 2024-08-14
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Family group of seven with 3 children. All very satisfied and enjoyed the food.
Mike Webb . 2024-08-14
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We had a wonderful lunch today, especially impressed with our server Annie , quick and friendly service and very helpful with helping with the harvester app today as a new user 12 out of 10 👌
peter knight . 2024-08-14
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Nice quiet relaxed place, food was nice, unlimited salad aswel
Mike Freeborough . 2024-08-13
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The restaurant has been recently redecorated and looked fresh & modern. The waiter (Dan) was very thorough, friendly & helpful. Overall a great experience.
Rebecca Guy . 2024-08-11
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Dan was very polite and food was quick to the table was a lovely experience
Mark Green . 2024-08-11
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Sarah was a fantastic waitress and really friendly
Michele CorbyGrace . 2024-08-11
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Thank You Sarah for your services x
Adam Mulryne . 2024-08-11
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Ordered the 1983 combo and came out great, even better service from Dan - despite the systems going down, took out the old pen and paper and ploughed on. Also kudos for entertaining our 18 month old!
Dan boy . 2024-08-11
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Absolutely brilliant staff! They were having to go ‘old school’ and write our orders down because the system had crashed!! How they kept smiling… am very impressed!!
Debbie Staneva . 2024-08-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1071 Opinions
We have paid around £140 for the room and generally for this amount of money I would personally expect a different standard. Bathroom was clean and staff very professional. The downside is that the hotel, from my point of view is in desperate need of updating , especially as it's potential is amazing. Is placed in a great location. There is rust on the radiators, the window lock was broken and you can feel the cold air coming from outside as the window didn't close properly. There are marks and scratches on furniture, which yes, I know it happens but if you want to stand up for the level or standard you can be and advertise you are, there some improvements to be made. From the window if we looked left we could see the sea which was great, bit if you look left you can see the outside of the building and rooms, grey and full of mould... Again, could be awesame, but it needs refurbishment. Will I stay here again? Probably not, as there are other places which offer a more accurate price to actual value of the hotel.