Based on 301 opinions finded in 2 websites
Based on 301 opinions finded in 2 websites
Opinions
Only tried the chips deffo a big thumbs up from me
ricky gomes . 2024-10-17
MORE AT Google
Just had a delicious takeaway! The haddock was really good and chips were cooked perfectly - not soft or soggy like some places. We also had the chicken strips, mozzarella sticks and cream cheese jalapeños all really tasty!
Mandie Bowman . 2024-09-20
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Disgusting food and terrible customer service. Rubbery chips and a lukewarm savaloy. When i went back in to complain to the manager I was brushed off and ignored. An apology would've been nice.
steve mathews . 2024-09-09
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Hello i went here today and i got large fish and chips and batter sausage it was awful very greasy and chips where cold it went in the bin £18 and half pounds in the bin also if there spent more time cooking instead of on the mobile phones this fish and chip shop would be back to how it used to be
Sharne Blake . 2024-09-04
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Great food, fish and battered cooked lovely, chips perfect. As a chippy should be.
Bodders Baker . 2024-08-24
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Recently had a kebab from here & it was excellent… really gives the vans a run for there money… my new go to kebab place.. I live in Hartley Wintney why drive a distance when there is quality on my doorstep…
Simon Price . 2024-08-17
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Tiny portion…pic anttached - meant to be a large?! - ordered a large and got this. Mushy / fatty chips as per. And just … dull. Just plain fatty mushy soggy poor quality chips. Sausage was ok but ends rock solid either end?
Giorgia Davies . 2024-08-06
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I remember when this place was worth driving 45 minutes to. It’s gone down hill significantly over the years to the point where I wouldn’t feed their produce to our dogs. We foolishly gave them another shot tonight and I had to stop after a few mouthfuls due to the taste, it being undercooked, chewy texture and a soapy aftertaste. Really dreadful quality fish, batter and chips.
Marc Gourley . 2024-07-12
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A 6pm pick up .Ordered large cod , and a standard Haddock. The Haddock's batter was crispy enough. But the large cod's battery was rubbery and the fish as dry as a biscuit. Almost like it had been reheated from a previous service. (Surely they wouldn't would they ?) Upshot is ...... I won't be ordering again.
Tim Cavagin . 2024-07-06
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I just got home with my large chips, haddock & a pickled egg. There is no pickled egg, the portion size of chips is for a child. And all for £12. Never again!!
Kev Ansell . 2024-05-23
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Just tried here for the first time. The batter fell completely off one of the fish and then both fish were chewy and also pretty flavourless. Chips mediocre too.
Natalie Burgess . 2024-05-08
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Disappointing, batter to thick, covering very small fish portion, chips not nice, what's happened used to be very different.
Sue . 2024-05-03
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Big portions, really tender fish w nice crispy thin golden batter, good price, quick service. Devoured it all in the park around the corner w a couple San Miguels. Thank you
Tahsin Gececi . 2024-04-12
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Haddock was really dry, cid was a big better, best of our order was cod bites, chips were ok. One of worst chippy's been to for some time, wouldn't use again
Alan H . 2024-04-04
MORE AT TripAdvisor
Good quality well cooked fresh fish with nice thin batter. Good sized portions and reasonable value. Small cod, chips and mushy peas cost £10.40. Unfortunately the chips were a let-down. Soggy texture and all stuck together in a big clump and stuck to the paper. They might have been alright fresh out of the fryer but were too tightly wrapped in paper. Most good fish and chip shops these days use cardboard boxes which keep the food crisp and warm far better.
PH . 2024-01-13
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Lovely fish, chips would recommend.
David Watkins . 2024-01-11
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Had a haddock and chips. Really tasty and a large portion. Ordered on the app, so just turned up and picked up my food. Card payments accepted.
Mark P . 2024-01-05
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Very disappointing, chips were a strange colour, tasted like been reheated several times, not nice and crispy, haddock had a thick batter on that wasn't cooked on the inside. Not worth the money ☹️. Really sad to think how good it used to be.
Janet Richardson . 2023-12-30
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Thought I’d give this place a second chance after a bad experience last year, let’s just say nothings changed, asked for a large portion of chips, got less than a small portion and the burgers were mushy and just awful, and it seems to be run by a bunch of teenagers? Never going there again
George Harris . 2023-12-04
MORE AT Google
Thought I would try as not been in a while, I was disappointed with the batter, which was very soggy. Fish was a bit chewy. Staff were not very welcoming or friendly.
Ncola D . 2023-10-28
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Congratulations! You have the dubious accolade of serving the smallest pieces of plaice I have ever had in all the years I have eaten fish and chips. The two pieces we ordered would have just about made one decent sized bit put together. And then you have the cheek to charge £8 each for them!
Dave Glossop . 2023-09-17
MORE AT Google
Must be the best I ever had in my entire life.
Adam Keeley . 2023-09-09
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I bought cod and chips last night at about 8.15. The chips were like stones, and completely inedible. The cod edible, but only barely. I will never return. ( I am not Lila James, my name is Niall Scott).
Lila James . 2023-08-16
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We were staying in a hotel in hook. The local fish and chip shop had mixed bag reviews. Hartley's had the better, so went here instead. Ordered fish cake, pea fritter, small chips and curry sauce. All freshly made, not over fried. Not soggy with oil, in fact "perfect." The shop was busy, staff friendly. While waiting I watched staff with other customers, either walk-in or pre-ordered. They were pleasant during each sale, confirmed the order back and ensuring items were wrapped to the customers wishes. I felt a 10% tip was warranted. So all in all, not a bad punt based on the feedback. Maybe the other place same or better. I'll let you makes your choice.
David P . 2023-08-05
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Service is so slow. Ordered two kids meals as a quick stop off on the way home - everything was being cooked to order and yet they were prioritising other customers over ours. Turns out “Kids Cod” isn’t a small piece of cod, but cod bites. So 20 mins to cook some cod bites. Kids upset as they wanted “big fish” and had waited so long just had to take what we had.
Chris Gazzard . 2023-07-25
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Great fish & chips and really tasty kebab! Would definitely recommend the kebab special on a Friday or Saturday, for non-fish-lovers - watch the chilli sauce though, it’ll knock your socks off!
16mandie . 2023-07-14
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I have been getting my fish and chips from hartleys for years, over the last 6 months the food quality has gone massively down hill. There seems to be the same people working the shop but time and time again I've been very disappointed. Unfortunately I will be going to Oh my cod as its far superior at the moment.
The Blind Begga . 2023-07-12
MORE AT Google
Service was too slow, orders before and after were being completed. They had obviously forgot to put our order on to fry. Mistakes happen and can be understood but no one behind the counter was willing to give any information or apologise. At the end, the order was wrong, badly cooked and really bad service.
jamiegQ4764SV . 2023-07-07
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Good priced saveloy and chips. Friendly service. Nice, succulent saveloy. Great chips
richard amero . 2023-06-20
MORE AT Google
I get my fish and chips here frequently and will continue to do so, many reasons for this: - High quality of food. - Excellent portion sizes for the price. - Wide choice of fish options, and alternatives. - App order is simple and has always been ready on time for collection, allowing for planning ahead if travelling. - Great service Thank you very much - keep up the good work!
Northwood Lampshade . 2023-05-28
MORE AT Google
Really good fish & chips. Can order online and walk straight in and collect. Great service
Paul Hicks . 2023-05-05
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Awful. On entry told they had no normal size cod but could buy 2 x small cod instead , at a vastly higher price than 1 x normal sized cod! With no alternative we did this but found them completely inedible! Virtually no fish inside burnt over cooked batter and what fish that had started inside was incinerated due to the overcooking. Appeared to be no management but from reading other reviews they probably wouldn’t care anyway. Locals but won’t return. These rip off places should be shut down. No doubt when this happens they will blame Covid and not their dubious and incompetent management!
Onlyacustomerx . 2023-04-07
MORE AT TripAdvisor
Excellent large cod. Perfectly cooked and wrapped. Very polite and the order was timed perfectly for collection. Took this home and two of us and shared it with some home made parsnip chips! ZLWH
Paul Bentley . 2023-04-06
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Terrible The service terrible and staff all miserable. Food terrible and slow for very poorly cooked food. Fish cake nearly raw. Large chips more like a small chips. And let’s not talk about the large cod. And pricey. Can drive 5 minutes down the road for a better meal with change.
JAD S . 2023-03-30
MORE AT Google
Poor service, poorly cooked and not cheap. The staff are so rude and let the place down more than the food. Do not risk it. Drive down the road for a better meal
James S . 2023-03-30
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I visited on the 21st March in the evening and spent £27 on two large fish, large chips mushy peas curry sauce and 2 battered sausages. The fish was over cooked and chewy the batter was dark from being over cooked, it’s the worst fish I’ve ever had and I’m 53 years old. I threw it in the bin inedible.
Darren Shuff . 2023-03-22
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Soggy oily chips, the smallest thinnest piece of Haddock barely-coated in a soggy thin batter that fell off the fish as I unwrapped it ... massively disappointing and a complete waste of just over £10. I need to go and buy some decent fish and chips just to wipe this sorry experience from my memory!
RFoodReviewerXYZ . 2023-02-10
MORE AT TripAdvisor
Gradually got worse and worse! Bought some today and couldnt eat them. all brown and over cooked we were so dissapointed
Steve Fancy . 2023-01-17
MORE AT Google
Bought large cod £8.25!!! disgusting, soggy batter. Childs cod meal, atrocious 3 tiny fish bites soggy batter not even sure it was cod?? Chips were disgraceful probably half were edible overall Will never purchase from this shop again and neither should anybody else
Angela G . 2023-01-06
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Absolutely amazing food, not once have I had a bad meal. Can’t fault them in the slightest, have always been spot on. Will happily return and continue using them in the future. Parking isn’t the best out the front of the shop but can always park round the back if needed. EASILY recommend popping into Hartley’s.
Adam LAKE . 2022-12-17
MORE AT Google
Only go here if your starving the young lad who took order very disinterested and polite but disinterested, food wasn’t great but what can you expect from young college teens Very overpriced and food was appalling
Sophia Behan . 2022-12-16
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Not the best chips. Need cooking more
Craig Buck . 2022-11-20
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We visit this fish and chip shop when we come to events at Eversley. The food is always cooked fresh and the staff cope very well when we present them with a large order at short notice.
Caryn Smith . 2022-11-02
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My favourite fish and chip shop. Food is always delicious and reasonably priced. I like being able to preorder for a collection time as well as it is a 15 minute drive for me so it means I can plan ahead. Really enjoyable food.
Alex Jones . 2022-10-30
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Large portions nice food, tried deep fried Mars Bar not a fan Chips good pie good, would return.
Andy Cox . 2022-10-14
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Just had 2 x small cod, unfortunately the batter was soggy and stuck to the paper. Chips were tepid and this was at 1 O'clock in the afternoon
Kevin Cross . 2022-10-11
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Good quality fish and chip shop.
Paul Sandison . 2022-08-31
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The food is great here. But tonight they either took my food order wrong, or didn't give me the correct food. Shame because they're normally brilliant. I will be back, food is very good here. They're always busy because it is good, so be prepared to wait. And check your order before leaving!
Crystal Sounds . 2022-08-30
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Purchased pie and chips for a quick meal on way home. Worst I think I have ever had! The chips were ‘scrag end’, all off cuts and bits that should have gone in the bin. The pie had been upturned in the hot cabinet for so long, the chicken and mushroom was almost solid. All round an awful takeaway.
AJC767 . 2022-08-17
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We were driving through the town and spotted this chip shop on the High Street. We ordered a simple portion of cheesy chips to share which came out quickly with lots of cheese. Unfortunately, neither of us liked the chips. Unsure if it was just us but we both agreed the chips just did not taste right.
Jesseekarr . 2022-08-05
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If I've ever had better quality cod & chips before I can't remember where or when. Quick,polite service & very tasty meal. David Withey visiting area for weekend
David Withey . 2022-07-24
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2nd time I've had a fish dinner from here... 1st time wasn't great but I thought it was time to give it another try, which was a mistake! Ordered haddock and cod with 2 large chip's, plus mushy peas... Got home and both fishes had stuck to the paper, we couldn't tell which was cod or which was haddock, both tasted exactly the same, considering we waited almost 20 mins for it, I was hoping it was fresh and tasty... Sadly not! Last comment, chips absolutely awful, greasy and soggy, this place is not nice, and the food is even worse, wouldn't recommend.. if I could have given a zero, then I would have!! ******* Response to the owner. Thank you for your comments. It was several weeks ago that I visited last. A friend suggested your fish and chips, hence 2nd time, thinking it would be better. Also, please don't insult mine and others comments, by suggesting it was another restaurant!.. You are based on Hartley Wintney High street, close to Tesco's.. I will take you up on your offer though and pop in for another try. Thanks
Max well . 2022-07-19
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Good food, low wait time, friendly staff
Samuel Evans . 2022-07-04
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Always fresh hot fish and chips. Busy but very efficient
Rosemary Darrah-King . 2022-06-28
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I do find the food of poor quality here: the chips soggy and bland and my sausage tasteless. What a shame!
susiep613 . 2022-06-24
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Hi, I have used Hartley fish and chip shop for years, I am a local here all my life and always excellent quality. I bought 3 small cod and 1 portion of large chips tonight for me and my elderly parents,,, got home and all the fish was wrapped together,,, stuck and broken in pieces and had to separate as best as possible,,, it was very nice fish and chips but could have been so much better with a little attention to detail and a whole piece of fish together, not mashed as one,, overall the quality was great but the service was poor and I would have given 5 stars if it wasn't for this. Will be back soon and maybe I can have my fish wrapped individually,, everything else was great... 😁
Paul Ayres . 2022-05-26
MORE AT Google
Has had a nice update and revamp since Covid. The fish is great - appreciate the Senior portion and price too.
Jacquie P . 2022-05-05
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I will not be going back, after waiting 20 mins which is about right for fresh food to be cooked, I was very disappointed with what I unwrapped when I got home, from chip shop to my home in car, is less than 1 minute 30 seconds, the food was tepid and best, large black spots on most of the chips, and the battered sausage was cold, the fish was was covered in grease
juliefE7020ME . 2022-04-22
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24 minutes to wait for a portion of chips. No organisation in that place and too busy laughing around and not concentrating on the customers. Always hit and miss in that place and never get the orders right.
Ems . 2022-03-18
MORE AT Google
I ordered 2 Cod & Chips and get home to find one parcel has no fish. I see this is a regular problem from other reviews. Very disappointing!
charlieaG9990UF . 2022-03-04
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I bought 2 cod and chips and got home to find one piece of fish and loads of chips! Try to find the telephone number to complain! Hopeless! Still no reply and see others have had the same problem - very poor!
Charlie Atkinson . 2022-03-03
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We used to get fish and chips here years ago, thought we would give it a try, disappointed really, bland flavours for the once a superstar fish and chip shop. Staff not friendly, could do with some customer service training but I guess their new to the hospitality industry.
Kevin Cracknell . 2022-02-28
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The food is great however everytime I order I end up driving 10 mins back to the shop to correct my order. Always missing a meal. I’m all for saving paper but I hate that a family of 5s meals is wrapped into two bits....
lnother24 . 2022-02-17
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A friend wanted fish and chips takeaway. Although ordered by telephone, food was not ready for collection. Mid evening service slow, fish moderate only and chips undercooked. No sign of the extras ordered. It might be an idea for management to make up their mind to either provide a takeaway service or cease it.
Diesel Beema . 2022-02-12
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Drove 12 miles as we do every Friday to get fish and chips from here got home they haven’t put the fish in the bag only chips and won’t answer phone to help very poor customer service and been ripped of for 2 large fish
Peter Laker . 2022-02-04
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I use Hartleys on a “VERY” regular basis (my waistline is testament to this!!) but the food is great, always fresh, and ordering ahead is really useful. Occasionally, their ordering system lets them down, which has never been a problem, your details are stored electronically, so a confirmation means that their system knows what you’ve ordered, even if the staff don’t! This has always been rectified quickly once inside the shop. If I had one complaint (and it’s only a minor niggle) is that there is a bit of a gamble in ordering portion sizes of chips. Sometimes a large portion would be enough to feed the village, and sometimes you wonder if you’ve accidentally ordered small??? Overall, our experiences have been positive, and of the various incarnations of our local chippy, this one definitely seems to work. The recent refurbishment has done away with the restaurant aspect, but has left a shiny new shop, which is clean, bright and inviting!!
Andrew Goddard . 2022-01-30
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Takes too long. Especially when they forget your order...... Could had driven to burger king and back by the time it took.. Certainly not fast food.
mary j . 2021-12-29
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Stopped off for fish and chips after long day out. Ordered 1 haddock , 1 cod and small chips. Had to wait for the haddock to be cooked. Drove the 3 minutes home, in anticipation, but was sorely disappointed with cold chips and dried up...
Mimi53hw . 2021-11-27
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Hartleys were fantastic in providing a large quantity of great food for a recent school fundraising event, the night was a huge success and the food massively contributed to that. We look forward to using Hartleys again soon!
Melanie Preece . 2021-10-03
MORE AT Google
Hartleys were fantastic in providing a large quantity of great food for a recent school fundraising event, the night was a huge success and the food massively contributed to that. We look forward to using Hartleys again soon!
melaniepreece87 . 2021-10-03
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Was passing by at lunchtime and the aroma drew me in. Had not had a Saveloy for years, so I thought that I would put that right. They cooked one while I waited (just a few minutes). It was delicious and at just £1.85, very...
Mark P . 2021-09-25
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This chippy is another example of someone's business acumen along with a nice well to do village and good marketing such as their website. However the fish, chips and mushy peas leave an awful lot to be desired. I have just visited Friday 10th September 2021. I asked for a fresh cod and chips along with a small mushy peas. The young man serving turned to look behind him and then told me that he had one up already. I gave him and the shop the benefit of the doubt which was my second mistake. The first was going in there in the first place! I popped next door to the Tesco express for some Fresh orange juice. When I came back some 3 minutes later my order was wrapped on the counter ready. Except for the small mushy peas. Which the young man was trying to remoisten by adding water and stirring and then heating in the microwave wave! I appreciate this practice isn't exclusive to this shop, but it's a poor do really. So how was the fish you may ask? Frankly it should have been binned around 20 minutes beforehand I'd say as clearly had been stood for too long. The chips were old and cold and the peas utterly disgusting just tasted of water. For some unknown reason people in certain parts of the south of England but not all accept this level of mediocre rubbish and that's being kind. The food was oily, greasy, sickly, cold and old for sure. The fish being particularly bad and grey for the most part and not worth £3 let alone the £8.55 that it cost me for small cod, chips and mushy peas! Frankly outrageous and I'm sure anyone with a knowledge and passion for quality fish and chips would say the same. I feel very disappointed in this shop and it's quality was severely lacking. Thinking of quality decent fish and chips? Then drive on by as you won't find them here that's for sure!
Sandra Masters . 2021-09-11
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Best chip shop around the Hook area. Always busy, best tip is to use their App and pre order.
Sharon Howell . 2021-09-08
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Always friendly and food is pretty good.
Simon Wood . 2021-08-31
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The best fish and chips,friendly staff.
Sandy Greczyn . 2021-08-25
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Husband went to buy fish and chips this evening. Didn’t take too long, portion of chips huge, but very poor quality, lots of them bruised. The fish was dreadful, wafer thin, over cooked and greasy. £14 down the drain! Never again.
susanrF4277MG . 2021-08-21
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Looking for a chippy not to far from home it was 18 minutes away try it for the first time Order on line. Picked it up sat in in the car facing a duck pond eat it there.fish was big but slightly over cooked but...
mcjimbo . 2021-08-15
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Amazing gluten free cod and chips, absolutely delicious 😋 recommend to all Coeliacs. Great service too. 👏👏👏❤👍
jackie paterson . 2021-08-02
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Lovely new refurbishment shame the food didn't match , chicken burger was terrible ,rock hard stale burnt bun with brown wilted lettuce , very disappointed won't be returning :(
Char Smith . 2021-06-21
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Had a takeaway from here tonight with the family for the first time in over a year and since there Refurb. And by "COD" (Pun intended) it was worth it everything was fresh, hot and enjoyable to the last bite. Safe to say we are going back. 😀😀
Will Young . 2021-05-25
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Best fish and chips in the area, consistently good quality,always fresh and a large cod IS a large cod!! Go there you won't be disappointed!
andrew bale . 2021-05-25
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Fantastic food and selection. Friendly staff. Reasonable price
Gary 'Flash' Freeman . 2021-05-21
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Very nice. A favourite of ours.
Ian Buck . 2021-05-13
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Called in this evening, placed my order then waited outside for 38 minutes to receive my 'fast food supper' No apologies from the staff. Been a customer here for 25 years, First time since the revamp. Overcooked, dark brown batter and really poor quality chips....
W5090RGpeterv . 2021-04-01
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Not great, I get takeaway from here 2 to 3 times a week usually good however today was bad chips were hard and chicken was soggy will be back again but on a Monday to Wednesday My previous review above however much better food the usual standard can't complain about anything obviously a one off
Sam Allen . 2021-03-24
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Good selection of food, Decent portions and good prices. App on Android and I os to allow pre-ordering to beat the queues they usually have. Only letdown is the poor parking, but you can park in the doctors car park behind for 35p (Including by Contactless payment) for long enough to grab your food Edit: March 2021. The site has recently been taken over by a new owner, and has been refurbished - Portion sizes have shrunk dramatically - With a large chips being half the size it used to be. Food quality is still good, but quantity has decreased substantially Only Chip shop in the area without going to Hook (Not V Good) or Fleet instead
Darren Rush . 2021-03-07
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They seem to concentrate on online orders only. If you walk in off the street you are ignored you may have to wait a while for service. They should have a member of staff looking after walk in customers.
Adrian Baxter . 2021-03-04
MORE AT Google
Prompt, reasonably priced, delicious. Always get gluten free fish and chips from this shop. Good service
Ann57572014 . 2021-02-28
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Used the app to order several items. Easy to use and paid by card in advance, so very COVID friendly. Next slot was an hour away but since this a Friday evening, probably not a surprise. Had to wait 10 minutes upon arrival which wasn't...
Mark P . 2021-02-13
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Excellent fish and chips, huge portion for the senior cod and chios. Love the new look clean an fresh. The young gentleman who served me was so polite and welcoming . Keep up the great service.
Diane Marshall . 2021-02-10
MORE AT Google
I have always had really nice fish and chips from here . Don’t no why so many bad reviews but hoping it’s going to be just as good when I go soon
simmy66 . 2020-12-04
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This piece of fish was mainly batter. We preordered the food and collected on time and the cod looked like it had been waiting for some time. Incredibly disappointed with this dish
JacquiCop . 2020-11-13
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COVID restrictions in place. Ordered via the app in advance and paid by card. Quoted a collection time one hour later, so order before you get hungry. Went to the collection counter for my order. Shields in place, staff wearing masks, only 2 people in...
Mark P . 2020-09-12
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Guys, I know we are going through tough times, but there is no excuses to serve food like that and charge people. not only did they forget an item off the order, but what I can only describe as something that resembled chips were, cold,...
A9639RXandyp . 2020-07-08
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Great service, friendly staff, great quality food
Kimberley Reid . 2020-02-28
MORE AT Google
Very friendly staff food was very nice
Bradley Hunt . 2020-02-20
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Excellent prawn starter and senior citizen fish and chips with bread and butter and a pot of tea! Would recommend
CatLoverSue . 2020-02-14
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Called in tonight for a fish & chip supper .... wish I had driven straight home and not bothered .... chips tasted like they were left overs from lunchtime and the fish was dry in over cooked batter ... will definitely not be going back there again .
Matildatrip . 2020-01-25
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Called in here at lunchtime today to try their fish and chips and I was not disappointed. Beautifully cooked fish and chips. Light and crispy batter. Prompt and friendly service. Nothing to complain about. Thank you guys.
Carlanon . 2020-01-10
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Fabulous fish and chips here. Heard a lot about this place so had to give it a go. Food is lovely. Really fresh.
156mickb . 2019-12-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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691 Opinions
Amazing fish and chips....... Unfortunately i have to edit my previous post. The last 2 times we have attempted to order we ha e been waiting for an hour and a half just to have the order cancelled with no explanation. This was the last chance I will give them now. Very disappointed
46 Opinions
Fancied some chips for lunch and noticed they were open from 12:00 to 13:00. Unfortunately, they were closed at 12:10 and no signs of life. Maybe the hours need revised. Shame as their food is normally very good.
56 Opinions
Chips are delicious and the fish is really good. Best around, and we’ve tried nearly all in Fleet! Not tried Chinese menu.