Harry Ramsden's in Great Yarmouth

Disappointed and Deceived – Fake Fanta Alert! I went to the restaurant expecting a decent meal and a refreshing drink, but I was completely let down. I ordered a Fanta, and what did they bring me? Some off-brand Freeway Fake Fanta instead of the real thing! Do they think customers won’t notice? It tasted awful—flat, overly sweet, and nothing like the actual Fanta I wanted. If they cut corners on something as simple as soda, I can only imagine what they do with their food. Dishonest, cheap, and a total ripoff. Won’t be coming back! We questioned this to the waitress and she instantly got us a new drink which was considerate and pleasant. She apologised too for this. She said it was because of the syrup running out. She then bought out the new drink which was clearly a real fanta (see drink on the right) compared to the original drink. Food all and all was very enjoyable

Had lunch there today. Really lovely food. Hollie was very attentive and accommodating.

Very lovely afternoon tea, good food service, & lovely staff.

Fantastic food and service, Sophie was friendly and the food was delicious

Very quick service from Sophie and hollie

Lovely fish and chips on the sea front. First time for 60+ lunch and it was perfect for lunchtime.

Hovie and Sophie were amazing and looked after us really well. A great example of how a customer service should be

Food not bad not like the last harry ramsdons we had but it was ok

We had large cod and chips, one with mussy peas and the other with curry sauce,the cod was massive,the portion of chips was also big,the mussy pies were really nice and the curry sauce was good too. The fish tasted fresh, service was quick, staff were very friendly especially Tara and the cost was what you'd expect for a sea side place.

Tara was amazing, lovely, beautiful and great service!

To Harry Ramsden’s Team, I want to commend the staff at your Great Yarmouth branch for their exceptional service and dedication to the core principles that made Harry Ramsden’s world-famous. Despite operational constraints, your team demonstrated professionalism, kindness, and a willingness to assist me in a way that is rarely seen in modern customer service. Their commitment to quality, attention to detail, and respect for the customer truly uphold the legacy of Harry Ramsden himself. It is refreshing to see a business that not only maintains its high standards but also empowers its staff to exercise good judgment in delivering the best possible experience for customers. This level of integrity deserves recognition. I will certainly be recommending this branch and look forward to returning myself. Sincerely, Mr. Matthew Paul Howson Howson Business Solutions LTD

Sophie served us today, and John was our chef. The restaurant was quiet and they agreed to batter veggie sausages for us - yippee! Super lovely service and the best chips in Yarmouth.

Food was very good and freshly cooked. Service was outstanding. Can highly recommend this Harry Ramsden's in Great Yarmouth

Needed a gluten free option, ie chips, mushy peas etc but told "nothing we cook here is gluten free" - even though it says on the online menu that they are happy to poach fish withou batter & very careful with cross-contamination. Our party went elsewhere.

Very good and enjoyable would definicome back again!

Lovely place. Freckles, Hilloumi bites and chips were all cooked perfectly and delicious. Staff are great. Would definitely recommend.

I visited the Great Yarmouth Harry Ramsden eatery with my husband, where we were greeted by the lovely Sophie who made us feel welcome and advised us of the various options, including the portion sizes of the meal for people of a more advanced age! We had the Over 60s meal deal which was just about the right size for lunch. The fish was tasty but the batter was a touch too thick. The chips were nice but not particularly hot. We had mushy peas and they are what they are! The pot of tea was hot and strong - very much to our liking. And it warmed us up on a chilly day. We both chose the bread and butter pudding with custard and it was lovely. During our lunch there were only two other dine-in customers and so the space was empty. The furniture and decor were a bit tired. However, if we found ourselves in the area again we would probably revisit.

I spoke with a man on the phone who went over and beyond to make sure we still had the best experience even though we wasn’t able to sit in due to us having our dog.

Very friendly attentive service. Very pleasant experience. Will highly recommend 🌟🌟🌟🌟🌟

A sparkling afternoon tea with a difference! My husband and I received a voucher for this from a friend for Christmas. Food was nicely presented, plentiful and served piping hot. Our waiter, Justin, was very polite and guided us through each of the courses. It was fairly quiet when we visited on a cold but bright Saturday afternoon in March, hence only 4 stars for atmosphere but would certainly recommend the experience for a different 'take' on the traditional afternoon tea.

Absolutely marvellous experience. Great value, great service, great value. Justin was very professional.

Had our dinner here tonight and had a lovely time staff, Sophie was very friendly and made sure we had everything we needed, asked us if everything was ok, food was amazing cooked by zollie will definately come again!

Afternoon tea was an unexpected delight. Served by Sophie, prepared by zollie. Really enjoyed our afternoon. L

The food was delicious and the service excellent, as always. The best place for a fish and chips in Yarmouth.

Sophie is an amazing lady and very good at her job! Food is excellent, thanks Josh. Highly recommended.

Great place with realy nice friendly staff Food excellent with great service. Hollie the manager was so attentive and professional 100% recommend

Hollie was a wonderful server, very considerate with children, welcoming and calm. As Nd very informative Lovely energy and as well as the food being wonderful we would come back just from the lovely service she gave us.

We was greeted by Hollie and Tara on our arrival and we was half hour early which was no problem to them,we were seated where there was a lovely Happy valentines sign and our 2 glasses of proseco were soon brought out to us and the rest of the service was exactly the same,the food was delicious,fresh and very hot. It was definately a good choice i made to treat my husband for valentines day as it was our 40th anniversary of meeting each other. Thankyou so much ladies for your hospitality,it was exceptional Our hour and a half journey was so worth it. Kindest Regards Jackie Allen x x

Friendly staff , lovely food, good value, great servvice

lovely staff and quality food for decent price 👌👌 best in yarmouth

The service from Hollie and co was brilliant. Lovely meal!

visited your restaurant on the 7th February with a disabled friend in a wheelchair, I wanted to say that the young girl who served us was very helpful and kind. she is a credit to your company and made what can be a stressful situation go smoothly. Thank you.

Went to get fish and chips today at Harry’s and the food was lovely fresh and hot . But Hollie who serve us was lovely nothing was too much trouble. Took our order , got our drinks had a nice little chat . Got our dinner , check back made sure we was not too hot or cold . Lovely service and nice to be served by a lovely cheerful young lady. Only gave a 4 star for atmosphere as the place could do with a fresh lick of paint as in places looks tired. But great food and service will recommend and be back .

Good quality food, great service

Was going to visit th3 place until I saw the prices

Birthday afternoon tea for hubby food very nice bread and butter pudding lush and super hot. The girls put candles in hubbys Eton mess and sang happy birthday which was a lovely touch and special. Both Tara and Hollie were super friendly and enhanced the occasion Could have been better decor warmer and more inviting in the restaurant but not girls fault they excelled

Really tasty fish, chips and proper tea!!, Tara service was excellent

Lovely quiet restaurant Tara was very kind and helpful . Fantastic food great place

Tara was very helpful, polite and kind such a good service would 100% return here

We had the Afternoon Tea and thoroughly enjoyed it! Our waitress Tia was very welcoming upon arrival and attentive throughout our meal (cooked by John) Would thoroughly recommend as an alternative to traditional fish and chips!

Great Harry Ramsden’s Afternoon Tea with Tia looking after us (excellent service) and Chef John in the kitchen (food was great). Superb all round.

Harry Ramadan’s is my favourite chippy ever . Staff great. Food great. Atmosphere great.,waitress lovely and accommodating

Wonderful afternoon spent with my partner. We were the only 2 here so pick of the seats. Tara was our waitress. Very polite professional & the service was wonderful. The chef was Zolly 10 out of 10 for the quality of the food. Will definitely come again as we are local.

Shocking amount of chips £3.75 with the cod won't be back at Harry Ramsdens Great Yarmouth

Along the seafront so in great position. Sat outside on the benches available in the sun. We got a deal of fish,chips,can of drink and any side of curry sauce, gravy or pushy peas £12 we thought that was an amazing deal and was worth it it was nice. The chips were cooked well nice portion, curry sauce was very nice also a good size pot of that, chose a coke zero, the fish was ok looked more of a sausage which you'll see in the photo. I didn't eat the fish cause it was pink Inside and I'm pregnant so didn't want to risk it. My partner enjoyed his. I would come again but it's put me of fish but I'd have chips and curry sauce.

Enjoyed a lovely afternoon tea .

Very calm place, good food, friendly staff

Food was fab, the interior was tired and old. In desperate need of renovations. Tired tables, broken cracked floor tiles and chipped paint walls. Is a shame as the food was great and the building itself is a lovely building just needs a good renovation and would be great little place

Great food and service, well done to Tia and Zouu

Our server Hollie was fantastic and the food was ample, very tasty and nicely served. We would however suggest the plates are warmed before serving to allow the food to stay warmer for longer ?

Amazing Tia Thank you so much ☺️ amazing service from. Tia . Will definitely come back xx

We ordered a medium chips haddock and battered sausage and chips with peas….. just under £22. The fish was so small. Disgusting prices. The food was mediocre. Customer service was zero as her response was “if you’d ordered the special, I would have given it you, you would have got more”. Thanks for the recommendation when ordering.

Amazing experience with Hollie tonight and great service. First time eating here and the staff were really friendly ☺️

Bought chips here a few times now, staff are friendly and helpful. Food quality is brilliant. Defo recommend.

Don’t go I experienced the worst service we waited for more than an hour to get a plate of kids chicken bites Even though the place was almost empty… we had a small child with Never going again

Awful service, waiting times and atmosphere. Food was good but that was the only redeemable feature. The management need to up their game as it made us never want to return and never recommend it. They were turning people away and sending them to other fish and chips places as they ran out of chips. How does a fish and chips shop run out of chips? Ordered drinks that never came, asked for our dessert with the afternoon tea and waited over 30 mins. Asked again for it, they went to check and then said they were now doing it, so they had definitely forgotten. Wasn’t even a busy restaurant, 15 people max when we arrived and about 6 when we left. The food was very good, and we have eaten from the takeaway part before and that was also very good. But the restaurant experience was horrendous.

Went for the afternoon tea with my partner, food was lovely, arrived hot and each component explained to us, service was great, both Hollie and Tara were polite, friendly and attentive and made the experience all that much better.

We were brought an afternoon fish & chips for Xmas , didn’t really know what to expect, it was absolutely lovely, also a big Thankyou to Hollie who served us. She was so polite and friendly. Thankyou.

Nice lunch. Not too noisy. Perfect service, our waitress Hollie was great, nothing was too much trouble. She was so helpful, polite and smiled 😊 Will definitely go back.

Although the food was hot and tasty I was a bit disappointed if I'm honest. We were shown menus showing an over 60s deal for £10.99 which included fish and chips and either ice cream or bread and butter pudding. The waiter clearly told us it included one side dish of peas or baked beans. So we all added a side and were then charged an extra £1 each for them. It wasn't so much a pensioner discount as we were clearly sold child portions. Not only that but we were also charged £11.99 for the basic deal instead of £10.99 and were flippantly told that the menus were old and it had gone up in price. What?? Is that even legal?

Hollie welcomed us in and we chose our table. Polite prompt service and considering how close to the door we were very comfortable in the temperature department. Good generous tea pot and a decent brand of teabag in the pot! Haddock was delicious, batter could have been a bit crispier but fish was cooked perfectly for me. Love the fat chips, but alas no mint sauce for my mushy peas! Will I come back, yes definitely!

Had a fish and chips afternoon tea with prosecco. Something different and was lovely. A good selection of food and the coated pickle were really nice. Service from Howie & Tara was great, service with a smile, attentive and very timely and made us feel very welcome. Would highly recommend!!

Served by Hollie and lovely experience. Thanks for the lovely food and service. Merry Christmas 🎅🏻

Lovely welcoming staff and reasonably priced food! Hollie was great <3

Very good & tasty. Justin, good service 👍

Afternoon was fabulous, lots of freshly cooked food. Good variety. Excellent value for money.

The manager Hollie is an asset to this business and I hope it realises it and recognises her. She is an example of an excellent can do and customer centric service mindset and behaviour. I am so appreciative for helping my elderly parents (one who is in a wheelchair chair), my partner and myself have an enjoyable meal before a theatre show. Thank you so much.

Brilliant service and lovely food

I was served by a very nice young lady Hollie, good service, highly recommend, top chef john

Been in for the afternoon tea meal, absolutely lovely food. You get 2 mini fish fillet in a roll with salad, jumbo sausage, 2 fishcakes, 4 onion rings, 4 battered gherkins, plate of chips, mushy peas, curry sauce, and for dessert bread and butter pudding and 4 banana fritters with custard and biscuit sauce and 2 pots of tea. Definitely enough for 2. All freshly cooked and again absolutely lovely. Great service from Hollie our waitress, very friendly and caring, explained everything. Our chef was John and top marks to him for perfect cooked food.

A great meal. The staff were great!

Excellent fish and chips and first class, friendly service from Hollie and Heidi

Very good service, good music, will come again. Thankyou to Hollie our server and Heidi for the delicious food!

Working away and came for Dinner. Lou & Heidi were great, gave the battered pigs in blanket a great sell and they were ace!

Food waslovely, service from Justin was great, didn't continually disturb us just perfect. Food was good, restaurant was quiet only people in there. Chef one note please make peas hot please only qwarm but was still eadable

Food was great and friendly staff

Fish and chips of the highest quality. Friendly staff and great service. Special thanks to Sophie and Heidi.

Tara served us and we had a great experience, I couldn’t have asked for a better or more polite server on the day who went above and beyond for us.

Really good service, Hollie was really helpful and offered different options for items on the afternoon tea that we didn’t like. Really good all round.

Friendly and efficient service. Thank you to Tara, who proved an excellent waitress. The ‘afternoon tea’ was filling and delicious Thank you

We've really enjoyed our fish and chip tea voucher. My son bought the red letter voucher as a gift last Christmas. We redeemed the voucher online for Harry Ramsdens in Great Yarmouth. It wasn't busy (November) so we were served immediately, with a friendly smile. The tea, consisted of fish burgers, fish cakes, frickels, onion rings, battered sausage, chips, mushy peas, curry sauce, tartar sauce and a pot of tea for two. We also had bread and butter pudding custard, banana fritters and caramel sauce for after. The food was lovely and tasty and I was so full. The building is very old, based over three floors and in need of some renovation.....Water on the floor in restaurant from a rain leak, constant running water in urinal in gents toilets and hand dryer broken. All that said we would definitely eat here again.

The kindest staff ive met. very understanding

Food was nice but not as good as I was hoping. Not much atmosphere either. Best Thing was the waitress - bright, cheerful & friendly so 5* for her.

I enjoyed the food , delicious service was excellent

Came on Friday night, the manager had sent all of the staff home except the cook and one waitress. The cook in particular was amazing and coped with a packed restaurant and takeaway all by herself. The food was delivered quickly and was perfect in every way. This lady deserves a pay rise and she was extraordinary in very difficult circumstances.

Not the best experience I have had. Had to wait a long time for the meal as there was 1 servicing the tables and 2 cooking. The restaurant is attached to the takeaway and the takeaway and dilivero etc took preference. When the food arrived, one meal was not very hot and the fish was dry. It's fish and chips, not the most difficult meal to cook. The service was sparodic. Will not be visiting again.

Take Away. Took our money .. then realised the collection que was bigger then the purchase que. Waited 45mins. Every one else was getting chips like the restaurant, just eat and the seagulls. Just not us. Poor service system. Can only cook one order at a time . 1 star.

Hollie welcomed us, friendly, promptly and efficiently with great service throughout. Food was very good with good sized portions. We will definitely return.

It was very busy on Sunday at great yarmouth Harry ramsden but the service and food was fantastic. Food was hot and extremely tasty. Well done to the staff as the restaurant was neatly overflowing with customers

Great food, great service and a fantastic view of the beach right from the restaurant.

Great atmosphere and great service

Good friendly service afternoon tea nice

First class food and service, Hollie was out hostess and Heidi our chef. Plenty to eat on the afternoon tea plates and the most exquisite banana fritters for dessert. I will be back.

Really nasty staff and poor quality of service and food

We went to Harry Ramsden's for a fish and chips afternoon tea. The servers April and Hollie were excellent as are all the staff. Will definitely be going back again soon.

Actually fairly impressed, food was lovely, service not so great... A smile wouldn't hurt

Takeaway-Chips nice but 45 minute wait for food , 1 screen to order ? Bit chaotic

Lovely place for a little money for whole family in the centre of Great Yarmouth :) The special promotion for the kids menu at halfterm for £1 was an additional advantage :) Special thanks to Taras & Hollie for lovely customer service :)

Disappointing expensive the only saving was the staff I wouldn't go back

I and my family were served by Hollie. Very polite and excellent service.