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4.2

Based on 149 opinions finded in 1 websites

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Nº 84 in 182 in Adur

CUSTOMERS TALK ABOUT DISHES WITH..ladycoffee
Score
OpinionsNoteGoogle1494.2

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Harrison and hoole Now closed, Costa coming july.

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david Pannell . 2024-06-21

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Although uts a very convenient place to get a ☕️ or a cup of 🍵 when shopping, I feel that the price is high and also for the food

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Geraldine Johnson . 2024-01-12

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Super lovely staff, my drink is always made just how I like it! Some tasty baked treats too :)

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Kai . 2024-01-11

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Stopped for lunch here. N Y Deli baguette - extremely tasty, and a really hot coffee - always good!

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Yvonne Upton . 2023-08-25

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Lovely coffee, not enough chairs and tables dirty...

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Lawrence Smith . 2023-08-05

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Good coffee and varied supply of food even later in the day.

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Alan Jarred . 2023-07-31

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First time visiting store and wanted to highlight the excellent work of Bradley not only for a great coffee but you also provided excellent customer service going above and beyond with a smile! - Your a real credit to your team!

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A Eul . 2023-07-26

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First time at this little shopping centre, just needed a quick snack before shopping at M&S and was just delighted with the quality of coffee but mostly, the service. They were so friendly, so helpful and just really seemed to care. It just put me in a good mood - it’s never nice to battle traffic on a Saturday morning, but the staff put a real smile on my face. Thank you!

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Gillian Blackman . 2023-07-08

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What a lovely little team! Full of smiles. Excellent customer service!!!

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Megan Richardson . 2023-06-04

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Good place for coffee and a snack. Staff were great.

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Richard Bushnell . 2023-04-22

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I again went to Harris & Hoole at lunchtime (12:00) to find it once again closed. This hasn't been the first time or the second. They are closed more often than open when I call. Not very good public service, there was a queue of people waiting for it to open.

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Carole Coles . 2023-02-22

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It is fine if you only require a light snack and drink

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paul salmon . 2023-01-22

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The best coffee I've ever tasted! Can be quite crowded hence only 4 stars but if your not worried about that then give it a go!!!

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David Bolton . 2022-11-28

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Friendly service lovely coffee and cake 🎂

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Elizabeth King . 2022-11-04

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First visit, recommended by a friend, not busy, excellent coffee, will definitely go again 👍

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Susan Friend . 2022-10-24

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Lovely No queues....food ok too

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Julie Haslop . 2022-10-13

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Very friendly an helpful people I would recommend it to everyone we need more like that.

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Jim Barnes . 2022-08-09

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I do love it here, coffee is great, staff are usually great and very knowledgeable. recently seem to often be closed either due to covid or staffing issues which means I am having to shop elsewhere. PLEASE return to normal as I at missing your excellent coffee and chats.

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Naomi White . 2022-08-01

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Good coffee, friendly staff, nice cake. Very clean.

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PAUL NORTH . 2022-07-04

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Very over priced for what it is .. Nice staff but over priced and a small outlet.

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Zeon Xavier . 2022-05-15

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Relaxed Atmosphere very friendly staff and very reasonable prices

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Glenn O'keefe . 2022-04-14

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Tasty coffee and friendly and helpful staff

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Honey Smith . 2022-02-02

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Always the best coffee at Harris and Hoole! Yes, it's a bit more expensive than other coffee shops but you get what you pay for!

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Derek Sanders . 2022-02-02

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American lady wouldn’t serve me wearing a mask. Said not required in a cafe. Still wouldn’t serve me, so not giving them my business. Very rude service from officious member of staff making meaningless rules up

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Terry O . 2022-01-24

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Asked if the did plain cheese sandwich she said yes so paid for it then this turned up. Tried it and its not plain cheese and my mouths now burning. I went to ask again if this was def the plain cheese she said yes. I said its not plain. She then said not it has mustard in it. So I was miss sold and she refused to rectify the situation. Avoid

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SARAH J . 2022-01-15

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Dreadful service, American lady very rude and on a power trip! Didn’t stick around and spend my money as would rather spend it somewhere with better service. Will not be returning.

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Jodie Hall . 2022-01-11

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As a disabled (wheelchair using) customer, I am absolutely overwhelmed by the outstanding customer service I have received at Harris & Hoole. I go to the Shoreham branch because it is a safe space for me. I have unfortunately been witness to shocking behaviour from some customers, who disregard the legal requirement to wear a face covering when not seated (either because they don’t care; or they don’t think the law applies to them). When you wear a face covering, you are doing it for the sake of others - not yourself. Despite being triple jabbed, I am still at a higher risk of contracting COVID. For all prospective and current customers reading this: please wear a mask when required to. You will be doing me and the staff a huge favour. Also, DO NOT harass or abuse the staff because they are firmly following the law. Abusive behaviour not only damages the well-being of the staff, but also disrupts the customers. Thank you.

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Lazy Dog Coffee Roasters . 2022-01-10

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Lady, believed to be same as lady before me describes in her review (purple haired, American lady). Very rude. Mask exception and told me under no circumstances would serve someone without a mask. Clearly in the wrong line of work. Just wanted a takeaway coffee, was happy to order from 10 metres away if she was worried!

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Adam Moseley . 2022-01-07

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Terribly rude manager - I barely stepped foot in the shop, exemption lanyard round my neck, and instantly got yelled at by a purple head women, telling me to put a mask on. Not a “hello” not a “please” not a “excuse me”, she literally yelled at me and disappeared for 10mn. When she reappeared, she proceeded to clear tables, yell at the poor chap dealing with a line of customers on his own, then trying to fix a faulty grinder by plunging her hands down the coffees grains. Then clear more tables, move a gentleman’s trolley out of the way, touched her mask a dozen times and not once, NOT ONCE, did she wash her hands. Lady, if I can call you that, before you dare yelling at those who essentially pay your rent, you might want to retake your food and safety certificate, they can teach you a thing or two, covid or no covid. What no-one can teach you however, are people skills. And considering previous reviews, what is this power tripping dragon still doing there?

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Amandine . 2021-12-27

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Brilliant cafe for quick stop while shopping. Nice hot toasted sandwich very quickly. Friendly staff.

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Claire Cotter . 2021-12-07

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Great coffee and great service 👍

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Anthony Lindfield . 2021-11-09

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Lovely welcome as usual 😊 Food and drink spot on. Thank you. See you again soon.

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Linda Burch . 2021-11-02

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This fastest coffee shop in holmbush shopping centre

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Chris Button . 2021-11-01

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The barrista seemed more intent on chatting to her mate than serving me. Crockery left on tables. Cold drink prices extortionate for a supermarket location.

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Miles Cary . 2021-10-19

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Went there today, really good coffee and had a cheese toasty which was great. The tall chap with the glasses and the blonde girl in the were excellent, they were going 100% all the time though and people were being a***h***s occasionally. I don't know how just the two of them coped. Hats off to them, I hope they are getting good money is all I can say.

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James Streeter . 2021-10-16

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Compact coffee shop inside main entrance of Mark's and Tesco's. Americano was good but very strong.

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Michael Aitchison (H) . 2021-09-14

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very clean large selection of coffee and tea.

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Mark Bogen . 2021-08-18

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I popped In for a coffee yesterday and the service was unbelievably rude, I almost got my head biten off by the staff member. Average coffee. Won’t be going back!

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lucy foster . 2021-07-27

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Friendly staff and a reasonable choice of drinks.

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Dipti Frankel . 2021-07-09

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Good safely distanced service with efficient staff, oh and great cup of coffee ☕👌

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Jim Macfarlane . 2021-06-28

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Awful service by the American lady with blue hair, presumably the manager. All that could be heard throughout our coffee break was her voice, bossing people around. She was polite to us on a surface level with an undertone of firmness, asking to see my phone to prove I checked in, as if I was at Gatwick Airport going through security. I work in hospitality myself and I'm aware the track and trace is mandatory and staff are required to enforce rules. However, the majority of customers were between the ages of 60-80, I felt so sorry for them all being ordered around by this woman when all they want is to sit and relax with a coffee. There are much kinder ways to ask people to adhere to regulations in a way that doesn't make them feel unwelcome. She was barking at them over where to stand, where to wait, where to sit, when to sit, etc. I watched a group of people leave, after clearly becoming frustrated with her. She called after them "okay BYYYYEEEEEE", clearly frustrated herself by whatever it was they said to her. If you're reading this, you'll have a much nicer, happier, stress-free shift and you'll get a far better reception from customers if you treat them kindly as your equal, rather than trying to herd them all like cattle. As for the coffee, the milk was beautifully textured but the espresso tasted a little over extracted. Kudos to the barista still though, he was alone on the machine getting drinks out quickly and efficiently. 10/10 for him.

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Sophie Louise . 2021-06-21

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Do not bother with M&S restaurant.. Good in the past, but slowwwww. This is the one for tea or coffee. Very good quality and carefully prepared., promptly..!!

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Patrick Murray . 2021-06-18

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The staff are thier usual friendly, chatty and helpful selves. It's a shame some of the customers don't return the pleasantries. No manners, some people!

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mark vickers . 2021-06-17

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Be here after being at the hospital, very nice place

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jane jordan . 2021-06-10

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Coffee was great and staff were very helpful

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Wendy Groom . 2021-06-09

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Shoreham cafe. We bought coffees and 2 cakes, all good. Then asked by staff member if we would mind sitting outside cafe enclosure as there was only a table for 4 . We said we did mind, were paying customers and wished for the table within the cafe. Staff nember said to us she hoped 4 people didn't come and 'need the table.' What a cheek, we were there first and 'needed' that table. Where she wanted to seat us was in walk through area between Shoreham M and S and Tesco, a makeshift table, near to leak next to a light fitting. We will not go back !

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Annie Peter . 2021-06-04

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Lovely coffee. Really nice and pleasant staff.

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Graham Poole . 2021-05-27

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Good coffee and snacks, staff helpful friendly

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Vivien Wood . 2021-05-23

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Although there was only 1 person serving today she was absolutely amazing she kept everyone informed that she would be with them as soon as possible and still gave the person she was serving a polite and professional service and it didn't feel like she had to rush through you and the coffee is the usual Harris hole perfection

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Nunzi Iula . 2021-05-16

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Good place for a coffee when open not open yet

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ian shaw . 2021-05-14

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Convenient location for a quick coffee/before after shopping. 👍🏻

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Laura O'LP . 2021-05-13

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Considering the lockdown and no seating at the moment they are well organised. The staff are really great. Friendly, cheerful and very helpful.

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Lila Smith . 2021-04-27

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I just love this place. I seem to get that personal attention, and get called by my first name. And the toastie are to die for.

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Slyvia Bunch . 2021-03-27

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When I went there on s monday 2 weeks ago the lady was quite rude and abrasive. I wanted to change my order but she said that she had put my order in the till and would not change it.

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Sergio Cohen . 2021-02-17

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A very smooth Coffee I ever had. If you never tried Coffee here, I recommend to have one. Best one after shopping at Tesco.!!

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Dinesh Merugumilli . 2021-01-30

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Nestled between trusty M&S, McDonald’s and Tesco in Holmbush Shopping Centre, you wouldn’t think such great coffee would be being brewed. But clearly you can’t judge a coffee shop by its location! Great drinks menu and mouthwatering treat selection. Who doesn’t need a caffeine/sugar spike after a big shop?!

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Megan Thomas . 2020-12-13

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Amazing service from Sophie and her team during a busy Saturday during COVID. Great coffee and food, amazing! :)

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Jennifer Kent . 2020-11-03

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Aware of Covid-19 restrictions but don't do table service as required. Had to wait at counter for sandwiches and tea.

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Sandra Lewis . 2020-10-29

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If you go to this coffee shop, have the sausage roll. It's the nicest sausage roll I have ever eaten. Coffee is lovely, service is great. Would definitely recommend everytime

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Tracy Mcloughlin . 2020-10-10

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Friendly service and great coffee. Very Covid aware as well

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Penny Blake . 2020-09-29

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Obviously things can't be the same because of Covid, but I felt so sorry for the member of staff who was running everything on her own and had been for the last 6 weeks. She was quite efficient but it just doesn't seem realistic for one member of staff to work the till make snacks/drinks and clear tables.

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Judy BOWERS . 2020-09-03

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Awfull terrible service food and drink over priced and just disgusting

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Daniel Wood . 2020-08-12

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Great coffee great staff very clean 👌

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stewart mcqueen . 2020-08-08

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Lovely as always, great coffee.

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Tim . 2020-01-29

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Lovely relaxed atmosphere. Perfect piccolo coffee.

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Sue Shaw . 2020-01-24

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Absolutely perfect coffee and lovely staff. Highly recommended

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Carole Raphael-Covill . 2020-01-10

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Friendly staff and good product but too little stock and limited seating.

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Terry Cullen . 2019-10-12

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Great little coffee shop! Lovely staff and fantastic coffee

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Lee Thompson . 2019-09-13

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I personally don't like the coffee, I don't mind paying coffee shop prices for something I can drink but will not go again. Having said all that the staff are great.

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Julie Ansell . 2019-06-11

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Great coffee and lovely service

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Karin Reinger . 2019-03-23

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Excellent place to relax after shopping and the coffee is superb

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Susan Jones . 2019-03-03

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Good coffee but the filter option I took could have been hotter. If I'd had mill in it, it would have been tepid as best

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Simon Ralfe . 2019-03-02

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Second visit & again great friendly service. Nice choice of sweet & savoury food. Clean & bright. Does get busy

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Tina Moore . 2019-02-21

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Very attentive staff, and Very nice coffee, only coffee i can drink with no sugar, as i have renal failure, would like to know if i can buy it to use at home .

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Brian Rogers . 2018-12-18

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Great little coffee shop with good coffee and good staff

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Tank Girl . 2018-10-19

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Absolutely wonderful, the coffee tastes amazing and the staff are 150% friendly definitely will return!

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Thomas Wakeford . 2018-10-11

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Enjoyed a really tasty flat white, made with the San Carlos EL Salvador bean.

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Andy Jones . 2018-10-01

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Nice coffee. Portion sizes smaller than elsewhere. Not a complaint but look at the cup sizes before ordering

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terry hill . 2018-09-30

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Coffee was great shame there was fruit flies all over the cakes.(yuk)

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libby appleton . 2018-09-17

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Great strong rich coffee and at last somewhere that has the option to have larger size flat white whilst remaining a strong taste... ie: 3 shots

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Simon Crocket . 2018-08-22

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Lovely food and the lovely lady behind the counter consistently went out of her way to make sure her customers were happy and had the best experience :)

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Lily Stephenson . 2018-08-04

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Overpriced coffee not great quality.

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Russell Gross . 2018-04-12

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Favourite coffee by far! I attended a Latte Art class they ran for charity, and it's given me such an appreciation for the attention to detail they put in. Definitely worth a visit!

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Jake M . 2017-09-05

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