Harlees Amesbury in Wiltshire

I went in for my dinner as a quick one, the staff were lovely and very patient with me while I decided what I wanted. I didn’t feel rushed at all to pick what I wanted either, was just a Great atmosphere throughout it all, thank you.

my order was missing an item, tried calling 4 times the phone just rang out

Delicious food. Forgot tartar sauce.

What is normally a perfectly good chippy, managed somehow to forget to put the burger… in a burger! Funny as it sounds it ruined dinner as we had to get a replacement and eat separately rather than having a nice Chippy Dinner together! Otherwise I haven’t had an issue - just check your order before you leave!! Scores above reflect usual service but the low score has to reflect a failure to do the basics on this occasion.

Had fish & chips sausage in batter & chips the batter on the fish and sausage was lovely and crisp and the chips taste great not greasy . Staff was friendly having a laugh :)

Asked the lady do you cook in palm oil said I don't know after working there over a year. Then said cook in sunflower oil. The whole family was ill all night .

Take your business elsewhere! Our order was incomplete again and I am really disappointed. This is the second order in a row that has been wrong/incomplete - I wouldn’t normally post reviews but with portion sizes gradually decreasing and prices increasing, it really annoys me that orders are missing items and I have to chase to get a refund. We have been loyal customers of Harlees for years but in the past 12 months, we have seen a serious deterioration in both quality and standards from the Amesbury branch. I would have rung them immediately to try and correct this but Harlees have no means to contact them other than email. Go somewhere else!

3 items were missing from the order. This was rectified but only having had to drive back to speak to the manager

Food is getting worse every time. Greasy thick batter on the overpriced fish. Chips cooked yesterday. It's definitely the last time we buy there!

A great meal-deal offer for takeaway Haddock & Chips. Too good to miss!

To be honest I've only eaten here once and had food poisoning for around 2 weeks ,I informed EHO wiltshire and they said it was in hand . Years they've been there and never again 😕

5.30pm on a Tuesday. Just had a cheese burger and a chicken burger with portion of chips. Very disappointing. Burgers were just about luke warm, not freshly cooked, probably just heated up and chips again just warm and certainly not freshly fried to order. Not a pleasant meal at all. Such a shame as have used Harlees Amesbury in the past and it has been very good. What has gone wrong??

It was cold, greasy, inedible, the chips had brown marks over them. Went in the bin. Complained to just eat. Still awaiting a response.

Dry like a rock, 75% inedible. Used to serve lovely fish and chips but lately they have been like this. The past 4 times we have ordered them as a treat and have been unable to eat most of them.

I've entered and and it looked empty. Didn't feel welcome going in. Ordered the food got home with it (as it was sealed I did not open it there) to find out that they have given me a quarter of a portion and raw chips. It's not the first time when I do get very disappointed with them. It seems like noone wants to work there! Such a shame...

Chips cold , half cooked and soggy. Sausages lukewarm

Absolutely brilliant cooked to perfection team are amazing and a happy team well done all

Worst fish and chips, i have had the batter was not cooked so tasted like flour.

Yesterday we went to Harlees, Amesbury because we visit Harlees in Bradford on Avon regularly and it's always a perfect delicious meal. We ordered battered sausages, which was ok, the pineapple fritter was lovely (even though they overcharged us by 20p which was returned by the way of extra chips)...BUT the two bags of chips were cold and inedible and went straight in the bin opposite. Awful experience and waste of money. Very disappointed

Delicious haddock and chips, freshly cooked to order.

Never again. Ordered large Cod got a Minnow, and received under cooked chips....we live and learn.

Time we got home was cold and missing portion of chips.

Thankyou ladies for a lovely fish and chips tonight. Fish was fab as was the batter. Chips good size with no waste. Yummy.

Harlees is a chip shop perfect for its community! The staff provide an excellent service and are always polite and friendly. Considering all meals are cooked to order, even on their busiest nights, I've only ever recieved the best quality fish and chips! Menu items range from classic battered cod, haddock or plaice to chilli beef loaded chips and pineapple fritters! There are a few options for vegetarians as well! Some items are a little pricier than other chip shops but once you sink your teeth into the grub you'll know why! My go-to order: Garden Burger with Cheese Battered Sausage Regular Chips Curry Sauce Keep up the quality service and quality food guys!

We have ordered from Harlees many times and the food is honestly amazing! We ordered this evening, and after the delivery driver had left and we opened the bag we realised that one of the meals was missing; we tried to find a contact number online but there isn’t one listed for the Amesbury branch on the website, or anywhere else it seems. I tried a number I found on another website, but that one didn’t seem to work. That meant my partner had to drive to the restaurant and query it himself. The issue was resolved and I have no problem ordering with them again; however, it would make life much easier for situations like these if there was a contact number listed online or on the receipt, or somewhere!

Under cooked chips ,over cooked fish,.

Ordered a takeaway and it just didn’t turn up. There is no contact number anywhere, I would avoid.

Missing items, delivery driver was from the business but just said “you order from just eat” so wouldn’t help. Chips were of poor quality.

What an absolutely meh meal, had a cod and chips, very bland, zero taste. Asked for Salt and Vinegar, didn’t get. Shame as I had heard good things.

Still have a full tummy. Lovely, recommend the Hoki.

Chips portion was poor especially for price would expect more chips for £5 large. Battered and plain sausage were very nice, fish cake was ok it had a strong herb flavour that was overpowering. Overall it was okay but out of the other chippys near by this one I’ve found to be better

Since the lockdown Harlees has really stepped up theirs game. For us easily the best fish and chips in Amesbury and probably for miles around. Orders are in general cooked to order, their chips are not just the thin end of the spud and we have found them to be well cooked and hot. Fish batter is crispy golden and the fish portions are generous. Their are menu choices for kids and seasonal specials such as pigs in blankets. Not the cheapest price around but worth the price and delivery is available for three squid, excuse the pun! Additional;- Harlees have won national awards for their products!! Easily the best fish and chip shop certainly in my area of Wiltshire.

Awful chip shop, insanely over priced for the portion sizes they offer and the food arrived cold, never had a good meal from them so never again

Really tasty… abit more salt and vinegar needed and mint sauce with the peas 👌🏽

My food arrived earlier than expected which is always a bonus and it was super lush!

Missing the ice cream, tried ringing to say but no answer after 10 attempts. Now i'm out of pocket

Best chippy I've had in a while - lovely service and very quick! Slightly on the expensive side (£10ish for regular cod & chips) but more than happy to pay that price considering the quality. Will be back soon!

Not really the same as a traditional chippy, chips soggy, fish is tiny for the price and they don't even do saveloys....

They don’t know how to pick up a phone or deliver to the right house

Always get our fish and chips from here is great and great portion sizes.

Asked for no salt and vinegar but got loads

Best fish and chips I’ve ever had by far

Delivery driver was lovely and apologetic would be helpful if the shop answered the telephone I couple of times I have called ongoing and no one answered. Or if the delivery is going to be late it would be better if they rang to say.

Never have not received soggy chips.

Prices have gone up, quality has gone down

Never had a bad meal. Highly recommend.

Missing 3/3 battered cod fillets Missing 1 child chicken chunks meal Missing cheese & bacon chips Tried calling restaurant several times to see if they could rectify the problem but no answer and in fact got cut off every time! Having to order elsewhere.. £69 I spent to receive a few cold chips and a couple of sausages! Disappointed doesn’t even cut it!

Been a few times, sometimes excellent but last Thursday the mushy peas were inedible, really not fit for sale, chips were good but the fish a bit disappointing

First time we have ordered from here. Part of the order was for 2 x Large Cod, the fish we received were 2 x Plaice (Not Cod). Clearly, this is the cheaper option, and not what we had paid for. Additionally, the batter was soggy and wet on the fish; also the chips were similarly soggy. The mushy peas were dry, and you could turn the curry pot upside down without it falling out. Overall, the food was absolutely awful.....£52 spent on inedible food. Bitterly disappointed, I certainly wouldn't recommend a home delivery from here to anyone.

Fish was huge really nice and what I liked is that they don't overload you with chips. Will definitely come back again maybe try something new !! Thanks (had to give 1 star for restaurant or I could not submit form)

First time ordering and not disappointed, food was hot, chips were really tasty and a good size. Will be ordering again.

Worst chips ever. Twice now we have ordered from harlees and twice the chips have been inedible. First time order for four people we threw away 50% of the chips as were dry, cold and old. Second time 75% of chips thrown away. Dry, cold and looked as though they had cooked about an hour previous. Never again

Great golden chips, perfectly cooked: crispy, moist, not greasy. Service nice, polite, efficient. However the floor greasy and slippy at 4.30pm. Likely it’s not washed with good detergent daily!!!

Harlees Amesbury the food is fantastic always lovely and good size portions, shame the staff are so miserable. Try service with a smile and I would give 5 stars it’s so miserable in there

Went in for some chips. The result was abysmal! After being asked whether I wanted salt and vinegar on my chips, upon tasting there was NONE. As well as this disappointment the chips after being fried were put in the microwave for the cheese to melt. As you can imagine, the chips were pretty much inedible and it wasn’t long until they ended up in the bin. Would not recommend. Waste of £10.

Excellent their food is great service brilliant, always have an empty plate.

Love Harlees always get our fish and chips from here, wether that be click and collect or just turn up great service and the app is brilliant.

Always good fish and chips and delivery guy always friendly.

First time using Harlees since moving to Amesbury couple of months ago. Fantastic service. Food piping hot, ready to collect within 15 mins, great selection on menu. Fish is huge, started plating up the regular fish as the large we had ordered as couldn’t believe how big it was then I found the whale left in our bag 😂 Thank you very much, will be using you again!

Best fish and chips I’ve had in England. Massive portions, crispy batter that wasn’t oily at all.

delivery and food was great. 1x blue toy was missing however leaving 1x child without toy.

Excellent food and excellent delivery service

Got the food on time but not all of the order. The fish is now cold with no chips and no telephone number to ask aboutthe order or complain. Absolutely shambolic. Dinner was ruined.

Stood in the shop for over 20 minutes on a Friday evening along with several other people. Counter full of cooked food whilst staff packed orders from the Internet. I personally feel walk in customers should be served especially when there is food already cooked. Won't be going again.

Awesome VFM great food, great staff

Always spot on food and the delivery guy is always friendly 😁

Best fish and chips in the area

Quick service and food was delicious

Great food again ordered numerous times before and never disappointed .

Freshly cooked food, fish was battered lovely and nice and moist and big, chips were fluffy was a lovely enjoyable meal, staff were helpful and friendly also

Food was stone cold and stale asked for salt and vinegar but food didn’t have any on had to throw the chips away unfortunately won’t be ordering from them again

Great as always polite delivery driver and great food as ever yum yum 😋

Fantastic good and a great burger yum yum 😋

Have ordered from here several times And was the best one yet Always say got to give them a chance thank you

Incredibly tasty as always. The fish and chips arrived hot and the fish still crispy despite quite a distance for delivery.

I'm chef with 20 years experience, and very fussy about food but this fish and chips is truly amazing. Perfect combination of fresh fish, flour and batter, i used salt and fresh lemon juice. Amazing

A modern fish an chip shop . Quick service and clean surroundings

Excellent fish & chips delivered on time with a smile 👍😊

Lovely tasting fish and chips. Highly recommended

Very good. Onion rings were beautiful

Typical Southern chip shop! Th's nowt moist! No gravy? No balms? No pies? Not because they'd ran out but because they don't do them... Had to ask if they did chips.

Enjoyed my fish and chips this evening will be ordering again in the near future very enjoyable 😀

Harlees never disappoints, friendly staff with good manners. Our food gets delivered and is still crispy which is amazing because most of the takeaways you end up with soggy food.

Food was tasty, just a shame the pot of curry sauce that was ordered had opened and leaked all over the food

Always been a lovely have our treat most weekends, look forward to having the fish which isn't greasy.

Food was great but took a long time to arrive

fantastic food and courteous to tell me in advance food would be a little late.

As always amazing food and service. The delivery people are so lovely and amazing and a credit to the business.

Food was cold and arrived 90 mins early, order was incorrect

Great food always and friendly delivery service

Food was late and cold,not very happy

Food arrived late and stone cold! It taste as if it has been sitting around. We always order from Harless and the food usually arrives fresh and hot. Very disappointed and would like a full refund.

In my opinion best fish and chips in the area. Freshly cooked. Not greasy.. Prices could be a little cheaper but that just the way it is nowadays.. Good size portions. So money we'll spent.

The food was delayed and arrived soggy and cold. The chips didn’t have any salt and vinegar, onion rings were soggy and burger roll was hard. Really disappointing.

Ordered at 5 and received 2 updates with the last one saying food was going to be 1830 to 18.50. I tried to call the shop but the phone was left to ring out 4 times. The food finally arrived 1 hour and 20 mins late. Will never order from here again 🤬🤬🤬

First and last time. Mushy Peas looked like cement, no vinegar, soggy chips and batter, mediocre fish. There is no way of contacting them, tried calling 5 times!!! Do NOT order from this place!!!

Excellent fish and chips and the batter on the fish is absolutely yummy. Good value for money and the delivery service first class. Best fish and chips ever 😁

Food was great. Although I asked for salt and vinegar on the meal and it didn’t have any on.

Very enjoyable, just enough and reasonable priced

I don't get why the rating isn't higher for this place... the plaice we ordered was huge, enough to share, and the batter was crispy and the fish was soft and creamy. The onion rings were crispy too 👌 They finished prepping our meal quick and warned that might be a few minutes later than predicted - it wasn't. Super friendly server too