Hardwicke Hall Manor Hotel Restaurant in County Durham

Great place, made very welcome Staff were A1. 2nd time there will be going back ****

Amazing country Manor House. The food is amazing and suck good value. The best roast beef dinner I have had in ages. The gorgeous chocolate fudge cake and such a wonderful cooked English breakfast. Steph is an amazing asset to the hotel as she is so friendly and accommodating and nothing is too much trouble. Cannot wait to come back!

Myself and my daughter went for Sunday lunch and had the two courses which also came with coffee and it was one of the best Sunday lunches we have had...the roast beef which was tender and very tasty lovely veg jug of gravy and big Yorkshire pud then a choice from the dessert fridge and it was hard to choose! Followed by hot cup of coffee served with cream and mint perfect ending. Staff attentive and polite and no waiting for anything very professional. Will most definitely go again..

Date night for our wedding anniversary at Hardwicke Hall. Fabulous food, staff, and service, 5 stars. Lovely atmosphere and evening, thank you.

My husband and myself went for afternoon tea after been gifted it by our grandaughter. We were met by a very friendly lady in reception who told us our table number and escorted us to the table. Within moments a very friendly waitress came over and poured us a glass of prosecco and took our order for our hot drinks. Then a young man came over with a cake stand with an assortment of sandwiches and cakes plus a cream scone and a trifle. The food was delicious the staff very friendly and professional and the atmosphere very friendly. Highly recommended.

Not our first visit and it won't be the last. Didn't stay over so could not rate the rooms but the dining room is well decorated and not cramped. See you again soon. Thank you

We had an evening meal here tonight, the food was amazing, very high quality food presented very well. The staff were amazing especially Steph she gave such a warm welcome and was very friendly, we will definitely be back.

Sunday lunch was outstanding. Food cooked to perfection, great service and pleasant surroundings. It was my first visit but certainly won't be the last

Amazing place had christmas dinner here and really enjoyed it

Stayed for a business trip. Reasonable stay, could hear the neighbouring room at talking level. Bit dated decor and could do with small maintenance such as fixing the toilet cistern, it wobbled a fair bit and one of the light switches didn't work. Shower cover fell off while turning shower on, managed to reattach it 😂 Wi-Fi was abit in and out at times, ended up using my mobile hotspot. Overall, decent stay but thought it was abit pricey for the quality of the room. Wouldn't come back on a leisure stay and would probably look elsewhere for a business stay. But had good service from staff 👍🏻

Lovely old Manor Hotel in rural setting. Had a fabulous afternoon cream tea. Staff are so friendly & very accommodating. Highly recommend. 5/5

Every thing was amazing. We were met by a wonderful young lady who showed us to our table. She was a lovely friendly happy young lady. The atmosphere was brilliant. The service was excellent as was the food. It’s was hot presented very nice and there was plenty of it. The service throughout the meal was great very attentive without it been to much. We went through to a small lounge were two of the housekeeping staff were. They were also very friendly and very informative about the hotel which we all found very interesting. I cannot recommend this place enough and will be returning very soon.

My wife and I and 2 family members Came for yet another visit The quality, service and price are superb The photographs say it all We had a groupon voucher The cost without drinks for 4 people was £56 My wife and I dine out at least twice a week. This is unbelievable The pictures speak volumes we can't wait to visit again soon

Outstanding family owned and run hotel with nice ambiencew and excellent great value real food! Our son is Autistic so we asked them to make a few adaptions...no problem.Food was outstanding, service by locals to match.In the bar I talked to a guest staying in the hotel.He said he drives out of his way to stay whenever he is in the region.Anyone looking for very nice home cooked food at a reasonable price ,This Place IS IT !

Visited yesterday simply superb The afternoon tea is delightful. we went with the glass of proseco option The quality was on point and it was great value for money Highly recommended

Dinner with my wife, son and his two friends for late Mothers Day. It was a fantastic experience all round. Nice quiet drinks in the comfortable bar then main courses in the very nice dinning room.Pork Loin chops were plentiful with a delicious sauce, chicken breast similar high quality ingredients and thoughtful cooking.My veggie nut roast with creamy mash, perfectly cooked veg and delicious gravy was a rare treat for a veggie ! The gammon steak was well cooked and served with crisp chips.The veggie stack was enjoyed by meat eating assailant ! Service outstanding with value to match very high quality of food ! Very Well Done. Trevor

Thought we would try the hard wick for lunch today, wish I hadn’t, we had the roast meal and my partner had the pie. the roast beef was over cooked, it should be pink in the middle and it should hold together, the pie had two bits of meat in it was more like a soup or stew with a bit of puff pastry on top. Seeing how we were the only people in the restaurant I would have expected the service to be a bit quicker, got the impression the waiter did not want to be there. Guess I will not be go back.

the staff were rude didnt want to be there ,flies every where inside ,im talking 20/30 flies ,no music bland food scones were nice ,we waited 10 minutes as no one on desk ,very small servings for two people wont go back,we asked if there was any chips and was told no its a restraunt fgs no chips wasnt enough to feed the flies

After being shown our table, I requested a pint of real ale & was told in a rather curt manner by the manager that they had none. Then followed a ridiculous & rather unfriendly diatribe that ended with the understanding that I could have 2 bottles of premium lager & a pint glass. All this stressed my already Covid - anxious wife, who took a good 24 hours of careful nurturing to calm down. Needless to say we will not be returning with such an officious person in charge.

Entered the building by a different door so to ensure one way traffic. Hand sanitiser at the door and masks to be worn when moving about. There was only one other couple in the restaurant throughout our lunch. Our drinks and meals were ordered from the table and both arrived promptly. Our meal was delicious and hot. There was a contact slip for us to fill in and leave near reception on our way out.

Steve and I received a voucher for a 4 course meal at the Hardwicke Hall Manor Hotel. As soon as we arrived at the reception area we were attended to by a very pleasant young man who guided us to a very cosy lounge where we were given the menu to peruse. I was delighted to see that there was quite a few dishes that I could select that fitted in with my slimming world diet. We both thoroughly enjoyed all courses and the customer service was excellent throughout the evening.

Used to be a grand old house that was a special place to eat 30 years ago. Bought a groupon Carvery voucher only to be told it could only be used mid week instead of Sunday. Food quality & choice wasn’t great (meats very over cooked) Dining room is very tired and in need of TLC Seemed to be very popular with the older generation Drinks very expensive to make up for discounted food Won’t be back

I booked this after been in and out of hospital since December asa treat, it was the most amazing food, the staff were brilliant, very welcoming and friendly. The hotel was lovely and warm and spotless. Can't wait to come back xx

We love to visit for the carvery, it is really good value and food is always delicious and the service and all staff are friendly and efficient.

We had a groupon voucher and we went on Monday, we didnt need to pre book a table. we got there just after 1pm. Staff were very nice, helpful and pleasant. there was a choice of 3 meats, lots of choice with veg. cabbage, carrots, roast and mashed potatoes, turnip and parsnips done in a sauce with paprika and they were lovely. lovely huge Yorkshire puddings. all the food was hot and delicious. you order your drinks at the bar, pay your bill at the end of the meal. definitely one to try. plenty of parking places. nice big room where the meals are served.

We were staying at the Hardwick Hall Hotel, and decided to go to the lounge for dinner with the kids. 4 pizzas, some chips and a few drinks came to £89! When I checked the bill afterwards, they'd added VAT, with no indication at all that this would happen on the menu. The pizzas themselves were pretty good, but I was not expecting the astronomical bill. I won't be eating here again.

We booked for the murder mystery night. As we stopped over night we were very relaxed throughout the evening. We started the evening with a run down of how the evening would progress. After a introduction we had our starters, no complaints there at all. More mystery. The actors came around tables to answer any queries. Main course, beautiful, More progress on the murder. Who id it? Why? Finally what weapon was used? We all mucked in at our table although some of us were total strangers. More mixing from actors. Then we had sweet, Again Delicious. Coffee was served and finally the plot was disclosed. We were provided suitable paper to write our findings, These finding included our questions as to who done it. Finally we were all Told the answer, We were very pleased to get 2 out of the 3 questions, Some clever folks got all correct, (Suspect they knew before hand as the weapon was very obscure.) We finally were allowed to retire for night at 11.30. A very good night and one I would go to again without hesitation. Breakfast was very good too. Very light hearten. Folks asking each other who got what correct. Very enjoyable.

I booked here for a Christmas lunch for 11 people and sadly had to cancel the same day. The owner did not return my call. So I called again and was told by a member of staff that he had been advised that a refund was it going to be given as it was their policy. I feel that response lacks any customer care given I had to cancel within a couple of hours. We have used here for several family events, and trusted that we were a values client. The owner said if he filled the space he would refund. Ah well it was only filled for a matter of a few hours so a nice easy buck for them!

This restaurant is a little know gem! The best way I could describe it is it would be like going into the Dorchester or Landmark Hotel in London in the 1990's when the important extra special things was the decor, the well mannered and attentive staff, where no request is too small! Add to this ambience really nice food well cooked and well presented and very tasty! The final accolade I would give it is the deserts a choice of around 16 and that's without the ice creams and the chef's special hot pudding. The night I dined there it was Sticky Toffee Pudding with caramel sauce and ice cream! It was to die for! I have not experienced an equal any where in the North East. Need I say more?

My husband and I had afternoon tea with bubbly what a treat service was excellent food was wonderful we declined the bubbly and had fresh orange juice instead would we go back YOU BET WE WOULD talk about being spoilt would we recommend MOST CERTAINLY

My husband and I regularly visit this hotel using their Dinner, Bed & Breakfast deals and have to say we are never disappointed.

It had been almost 2 years since I had visited this restaurant, and my recent visit last Wednesday 21st Aug was a very refreshing surprise. It was my birthday so I was in the appropriate mood for a good evening and I certainly was not let down in any way. I was greeted at the restaurant, and was asked to go through to the bar which although rather dark was brightened by the cheerful attitude of the barman who quickly brought across the Menu cards and served us with our drinks, which were followed by a really nice taster of two deep fried brioches with a tasty spicy sauce. We were then escorted to our seats in the very bright and pleasant dining room which was well attended by young polite staff, who very alert to our needs! I have to say the food was delicious and very well presented and each dish was hot and the selection of sweets was plentiful and well described by the waitress. The coffee and mints rounded off a very pleasant meal and I can't wait to go back again!

My wife complained about her main course, the manager humiliated her in front of other guests in restaurant, and brought her , to tears , this totally spoilt our stay, which was for a special occasion, would not recommend this hotel , more like fawlty towers than a up market hotel , no apology from manager .

Another visit to this awesome hotel. The decor, linen and cutlery are pristine. The food is always delicious. Great service. Thanks again. Just a piece of advice, phone before you go, just in case they are catering for a wedding. This avoids disappointment.

Our food at our wedding was amazing and everyone loved it. 120 happy guests Thankyou very much, strongly recommend for a wedding venue

We arrived around 12:30pm and walked into the main room for the carvery lunch. The room was clean and fresh but could do with updating. We were given a slip at the bar to record our purchases and we sat with some drinks and waited a while for the queue to die down. We joined the line after a while and were offered two choices of meat or pork in a sauce or a vegetarian option. We were offered Yorkshire puddings and then we helped our selves to the vegetables and gravy. The food was absolutely delicious and worth the money. On this occasion we had a Woucher voucher which discounts the meals considerably.

Worst afternoon tea I've ever had. Almost broke tooth on scone. Nothing good to say about any part of it I'm afraid. Very embarrassed to take my daughter in law there as a treat.unless the chef was just having a bad day can't understand any of the positive reviews.

Amazing building very quirky with very attentive staff - booked last minute perfect booking in process Food is very good Recommended

Bought on Groupon. Had an excellent four course evening meal. Salmon cooked to perfection and the Roulade was to die for. I could highly recommend it. A beautiful meal, lovely service. Definitely will be going back.

This hotel is set amongst beautiful landscape and has a quaint olde worlde quality about it.

I make a point of leaving reviews when service is exceptionally good or bad and happy to review that Hardwick Hall easily deserves a place in the good category. We ate with friends (2 couples) & the nearest comment to a complaint was that there was too much food. We did however opt for the 4 course set menu. All dishes were excellent, well presented, well cooked and tasty. The hall itself is an impressive building and I would highly recommend it. An enjoyable night & compliments to the Chef & kitchen staff.

This is the first time we have eaten a mid week carvery at this restaurant and we were extremely impressed by the surroundings, the efficient and welcoming service and the standard of cooking. The meats were tender and tasty, the vegetables were beautifully cooked (something one cannot say of many carveries)and the sweets nicely prepared.

we visited here for lunch, the food is home cooked well presented, plenty of it, great value. get here early, plenty to choose from

We visit regularly for a weekday carvery, this is by far the best carvery for miles around and we have tried numerous, the food here is so tasty, potatoes and swede are always mashed well unlike a lot of places where you find big hard lumps of unmashed produce. The staff also need a mention as they are all very polite, courteous and friendly, thank you to all.

On the outside its is picture perfect. Lovely old style manor house converted into a hotel.

The food was very good but there was a severe staffing shortage on the day we visited. There appeared to be a single member of staff serving, welcoming, doing drinks which was clearly unworkable and really spoilt the experience. The man on duty worked very hard but was unable to single handedly offer a satisfactory level of service.

First visit, not disappointed. We went with a groupon for the carvery, the beef was just excellent as was the whole meal, it was quite busy and I am not suprised, everything was delicious

Good pub cheap drinks only criticism is that they only allow dogs in before 7pm which meant dog had to stay in car with lady .

Will definitely be back. The food was all really beautiful . Some places buy sweets and cakes for afternoon teas but this was all home made with an enormous pot of hot string tea and friendly service.

Went for the fixed menu which was lovely couldn’t fault it in anyway the food was hot and well presented. Unfortunately after finishing our deserts we had to wait over half an hour before our plates were emptied and it wasn’t because it was really busy. We did receive our coffee eventually it’s a shame because other than that it was a lovely meal

My husband and I visit the restaurant for Sunday lunch and Carvery midweek on a regular basis so naturally when we wanted a venue for my husbands 70th birthday it was the obvious choice. We went for Sunday Lunch and had the Bistro set as one large table so we could all sit together. The meal was lovely and everyone said how much they had enjoyed it. We were well looked after by the Bradley family and their staff and we would like to say a big thank you to them for helping to make the party a success.

Went to Hardwick Hall for an intiment family get together. The meal was perfect. My starter, the cheese souffle blew me away - so light. Three of us had steaks - talk about melt in the mouth. The desserts were just as good (if not better). The staff were most attentive - a wonderful night and a big thanks.

class place set down a drive. manor house type of thing. vveery clean and tidy. oak panels and brass and copper. big bedroom and bathroom. breakfast usual thing but great. and for weddings ect...friendly staff.would Defoe Return handy for beamish....

Very nice 4 course meal . Special set price from groupon .drinks are a bit pricey . Staff lovely and polite .lovely settings nice and cost .Even better as it was a gift and cost me nothing .booked for next week as well

Our first visit to Hardwick Hall Manor Hotel for a carvery and it was perfect. There was a choice of beef or turkey, Yorkshire puddings and plenty of vegetables beautifully cooked. The dining room was stylish and elegant with a lovely atmosphere and the staff couldn't have been more helpful and welcoming.

I took my 93 year old M-I-L for afternoon tea, using a Groupon deal. Cost was £22 for two which included a glass of sparkling wine.

Had Pea and Ham soup starter, which was ok probably microwaved.

The service was very good and attentive. My starter (Chicken skewers) were dry and not tasty. Soup was obviously from satches. Main Belly pork was nice tbh. Price was good in overall it was ok.

Been to Hardwicke many times before for various meals and events. Today we had the carvery offer from Groupon. Cant complain about anything at all . Food and service were good .

We visited on December 23rd for Sunday Lunch with Santa

Very pleasant surrounds and friendly and attentive staff. Very busy for the Christmas menu and Santa paid a visit to the kids with nice brass band music towards the end of the dinner. Unfortunately the menu descriptions of the starters differed to what was served ie cheese sauce added, but not on the menu, also this year they were very keen to be paid for drinks at the table rather than after the meal. Also tables very small for the number of people.

We visited one lunchtime in order to have a snack.We both ordered sandwiches and had a drink also. The bread was not fresh and it spoiled the meal.. We would never ever go back there, it is a fantastic location and with splendid views, all ruined by stale bread

We were bought afternoon tea for our anniversary. We initially booked on the telephone but when we arrived they had no record of it, so we re-booked and came a few days later. The hotel is a little tired but the room where we enjoyed our meal was pleasant and the food was enjoyable although the scones were somewhat well done. The setting is pleasing overall we were pleased with the experience.

Was there for a family gathering and really enjoyed myself. The place has such atmosphere and the staff were very good. The food was spot on.

we travelled to hardwick hall blackhall for my birthday a carvery now I have been here before and was looking forward to the meal and when asked which meat chose the beef which was a big mistake I don't eat this kind beef and it was not carved so I left it however the rest of the meal was very nice and when I left I was disappointed ...

Spent a lovely afternoon having afternoon tea in a lovely room. very attentive staff coffee & tea cups constantly filled.lovely sandwiches & cakes. Bought voucher off Groupon well worth price paid. We have been several times before & would certainly recommend

Attended the hotel for afternoon tea. Due to the price tag we were expecting at least decent food. As they had been pre made (and possibly not wrapped up), the sandwiches and scones were dry. The tea pots and milk jugs were also very dirty. The decor was dated and the genral atmosphere wasn’t great. Although the cake and meringues were nice, I would not attend again.

We had an excellent Sunday lunch here. All the courses were very satisfactory. We had 2 glasses of wine again satisfactory. I felt that at nearly fifty pounds it was a tad expensive to two.

The place is a lovely old house, and we had our afternoon tea in the "bistrot" room. The sparkling wine (included in our deal) was served promptly once we were seated, followed quickly by the food. Everything looked home-made and was tasting nice, but I'd have loved to have my scones re-warmed a bit, and they were served with whipped cream (I much prefer proper clotted cream). Overall good but nothing fancy, I'm glad we tried it with a Groupon since I'd have felt a bit disappointed if I had paid full price.

Had sparkling afternoon tea which was beautiful! No waiting about, straight in and served immediately. Very tasty treats - all fresh. Sparkling alcoholic drink was light and very enjoyable. Also, given Tea/coffee to go with it. Very happy! Would recommend this to anyone considering it!

Redeemed a Groupon afternoon tea voucher my son bought me. Was annoyed to find he'd paid the same amount on Groupon as if he'd gone direct to the hotel. £50! Thought Groupon did "deals" whereby the customer assumes they're getting something at a cheaper rate? Check your deal first I'd say so you don't get ripped off. I didn't want to say anything though since it was a gift so duly went along aiming to enjoy myself.

The night overall was very enjoyable. The food was very good, particularly given that it is mass catering, but you wouldn't guess from the quality. Plenty of friendly staff kept the food coming. The murder mystery was well done and struck the right balance with humour. The only minor issues were that as a party of 4 on a table of 8 we were serparated until 2 of the other guests rather grugdingly moved - the hotel should reserve group placings - and the bar struggled at busy periods.

this venue is very good food especially the carvery it is very good just like it should be proper Yorkshire Puddings and the meat is always very tasty, always good service and they go out of there way yo make sure you are looked after would recommend it to everyone go at least once a week, so it shows it must be good,

Four of us ate here on the set menu. Our meal was lovely but considering they knew that one of us had a dairy allergy (we’d mentioned it to them twice) there was no mention of it on their computer and the only thing my sister could have was stirfry. Mind you it did look nice. I had flat grilled/stuffed mushroom and the other three had melon and strawberries with ginger crumbs and sauce. The two blokes had fish and vegetables, as I said my sister had stirfry and I had chicken stuffed with banana and spinach and vegetable rice, served with a mild curry sauce. My sister would have had this is they could have done an alternative sauce for her that didn't contain cream (funnily enough other restaurants can do this) Then there was lemon and blackcurrant sorbet followed by dessert – I had cheesecake, the chaps had almond cake, and cheesecake and my sister had gluten free chocolate cake with fresh fruit salad.

Fabulous food. Lovely hotel, garden room 6 bathroom bit drain smelly. But the room is lovely. Stayed with family. They had classic room and although it was small they enjoyed it.

10 of us went for lunch and although the food was average we enjoyed it. The service was ok to say least. The person in charge was bossing the young staff around and drink prices were above average. Not a place I'd go back to I'm afraid.

Well what a wonderful place. Beautiful views all round, stunning decor, wonderful, friendly, funny staff. Amazing food and lovely manager/owner.Came here 12th July to celebrate my husbands 40th birthday. The atmosphere and friendly staff and mouth watering food made this evening a night to remember. Thank you to everyone for helping us make is a special night.

Lovely lunch served by pleasant staff. Always a good experience. Had afternoon tea as well, lovely..........Sunday lunches are excellent..........service was prompt and meal nice and hot......extra veg if you wanted it

I was bought afternoon tea by my grandson for a birthday treat, definitely not disappointed the food was delicious and everything was so fresh!! would recommend a visit!!

I went with a friend for Afternoon Tea. The Hotel was lovely and the Staff welcoming, Friendly and attentive. The afternoon tea was a delight with lovely finger sandwiches, scones with cream and jam plus a lovely assortment of cakes. All washed down with tea. It was a lovely way to spend an afternoon and is very highly recommended. We will definitely be returning. Thank you for making our visit so enjoyable.

Lovely venue staff friendly, service excellent and food divine highly recommend.

We went for a Groupon deal for four people, on a Tuesday evening, what great value this meal was. Four good courses and plenty to choose from on the set menu, even for our friend who is a fussy eater and normally goes for steak or fish and chips. The food and surrounding were first class.

We went for a Groupon deal for four people, on a Tuesday evening, what great value this meal was. Four good courses and plenty to choose from on the set menu, even for our friend who is a fussy eater and normally goes for steak or fish and chips. The food and surrounding were first class.

This carvery is absolutely gorgeous and we have been many times over the last 6 months. Grab a groupon deal if you can, however even paying normal prices is affordable.

The weekday carvery lunch is deservedly popular. The pork and beef roasts were tasty and there was also the option of mince and dumplings or a chicken dish. Vegetables were hot and fresh. I am afraid we didn't have room for the pudding which looked home made and wholesome! Maybe next time? Good value at the set price but extraordinary cheap with a Groupon voucher.

We had dinner here one night of our hotel stay and enjoyed it. Our server must have been new and he didn’t get everything quite right but that was quickly taken care of by the other staff. The food was good, however.

The staff were very friendly and attentive, making sure everything was right. The food was delicious and plenty to choose from. It was good to dress up and have a proper dining experience. We would certainly go back again

Over the years I have been to Hardwicke Hall several times as I live very nearby. I bought a carvery voucher from Groupon and rang to book for a Sunday lunchtime. On arrival there was no one in reception other than an elderly couple looking for assistance. 2 young waiters appeared in the middle of serving and advised them so we caught them to ask where the carvery was.A man in shorts and t-shirt interrupted ( he had just walked past us with a young couple who seemed to be getting a 'wedding tour') "we don't do carvery just monday-Friday" I explained I had a voucher from Groupon at this point he looked irritated and said 'we don't do groupon' I explained I had booked and tried to get the voucher up but he walked off. The young waiters the young couple and the elderly couple were all stood around. We then decided to stay for lunch as we had anticipated food! This cost £36 with a pint and a half of lager as opposed to £9 for the carvery for 2.

Carvery lunch, food nice, airy pleasant restaurant in period hall with lovely decor and large window with views over parkland. Very relaxing, staff very friendly and helpful, nice atmosphere and obviously lots of repeat visitors. Have stayed here overnight too and hotel very nice too.

We have been here quite a few times over the last year and my Dad's 60th Birthday was another great excuse for us to go back again. I was looking forward to a Beer sitting outside in the sunshine but the weather wasn't playing ball. It didn't matter really because the bar inside is very cosy for a nice pre meal drink. My Dad insisted on paying for the drinks but he got a shock at the bar as he thought the cocktails at £7 each were a bit excessive for what they were, but that's a reasonable price for a cocktail these days. A pint was £4.20 which is not bad for hotel prices. I continue to love the fact that they give you a little canape in the bar whilst you are having a drink, it's a really nice touch. The 4 course meal (plus coffee) is excellent value and lots of other restaurants would class this as a five course meal. The starter of Bacon and Eggs Benedict was delicious and my Dad said his fish cakes were really tasty. The twice baked soufle was the only starter that dissapointed, it looked burnt, tasted burnt and this spoilt the dish. After the starters you also get a choice of either Soup or Sorbet. We all went for the Leak and Potatoe soup and it was really tasty. The mains were delicious, my Pork Loin and stuffing was delightful and my Dad said his fish was baked to perfection. My wife's fillet steak hit the spot and everyone cleared their plates. At this point you are probably feeling pretty stuffed but you can always make room for the desserts. The Bannoffe pie was brilliant and my wife loved her hot sponge pudding with toffee sauce and ice cream. My Dad's Chocolate fudge cake looked a bit dry and afterwards he said it could have done with a pit pouring cream over it. I told him he should have asked for some because nothing is a problem for the excellent staff here. If they have got it, then you can have it, nothing is a bother. My Mam's cheeseboard was huge and she struggled to finish it. The coffee and mints really finished off an excellent meal. We were left feeling like this was an amazing meal and provides excellent value for money. Once again all of the staff were helpful and polite. This is quickly becoming my favourite hotel to either stay over or to have a meal. I will be back soon because this hotel continues to exceed my expectations. The management should be really proud of all of their staff for their great service and chefs for the delicious food.

My daughter and I booked this for something to do together. We arrived to a soundtrack from the original film and were greeted by Willie Wonka. After purchasing a drink in the bar, we sat outside and enjoyed the weather whilst trying to guess which part of the film the soundclip was from. There was a face painter outside although my daughter chose not to have her painted.

Went with a group of friends for afternoon tea. Very busy place and it was packed but we had very good service and very good food. Lovely sandwiches, soft bread and decent fillings. Scones were still warm and fresh and there were 3 different types of dessert - albeit in small quantities. There was an eclair, flavoured meringue (my fave!) and a cream and fruit dessert served in a shot glass. My only criticism is the tea was a tad weak for me and you had to flag a waiter to get top ups - as many as you like however. Very very nice afternoon here, lovely building and grounds too.

Visited for Sunday Lunch on my wife's birthday,an excellent meal in pleasant surroundings,staff were courteous, friendly & helpful. The meal itself was hot wholesome, well presented & delicious,freshly cooked, all in all a very satisfactory lunch, would recommend it for a treat or as a great place for Sunday Lunch.

Visited the hotel on another Groupon 4 course dining experience. The food was hot, tasty and perfectly served. It is always a pleasure to dine here as the food is lovely with plenty of selection from the set menu. The staff are very attentive and extremely polite. I would recommend this hotel for food and if you are lucky enough an overnight stay.

Organised chaos - when we booked we were told to get there early as there were activities before the tea started so we got there just after 2pm and tea started at 3pm - the only activity was colouring in although there was a pin the tail on the rabbit set up but no-one to supervise - not enough tables for all the children to colour in either - we eventually went into tea at 3.20pm - the room was lovely but compliments end there - my grandson was given a box which held an apple a sandwich a jelly and a biscuit -£10.75 for that - oh and a £1 easter egg - the adults tea had fish paste sandwiches in it - really!! - for £15 - absolute disgrace - face painting took place in the room where we had our tea so no-one could get moved - it was a complete disaster - I appreciate the bouncy castle coudn't go up because oh the weather but surely they could have done something to keep the kids entertained - never again

Went for Sunday lunch recently, crammed in like sardines, herded about like cattle, some staff very abrupt......never again.

This themed Easter Celebration open to the public was exceptionally well organised

We received a voucher as a Christmas gift for a four course meal with coffee and mints and although we were a couple of weeks outside of the voucher expiry date the hotel restaurant kindly still let us use it.

We visited today for a carvery lunch. The food was lovely and fresh and plentiful. The staff were friendly and polite. it was cheaper than Toby Carvery and much, much nicer. The surroundings are very pretty.

We were here again last Saturday night and once again the 4of us were very impressed with the food ,the standard is the best in the area can't wait till the next time.