Hard Rock Cafe in Manchester

The entrance house was great, we were quickly sat down. I booked for my partner’s birthday had balloons, which was a great touch, but everything from there was a little downhill. Drink orders started off wrong miscommunication with the waiter, the waiter also didn’t know the menu was told there was no garlic bread when there was. (then made aware he is in training which we totally understood) When the food order did arrive that was incorrect, which was swiftly fixed, but then didn’t change it on the bill at the end. Food was rather plain nothing really exceptional for a hard rock. Little basic and boring and sauces and condiments tasted stale and not quite right. My meal the chicken fajita was sizzling, but the meat was cold. Overall quality of the food just seemed below average. No compensation offered at all, staff were friendly just not very helpful. For the price and cocktails we were left disappointed and underwhelmed. I visit every hard rock in every country I go to and unfortunately my hometown has to be the worst. The only reason it isn’t one star is because the staff were friendly.

Great vibe, great staff and most importantly - great food!

We came here to use some vouchers. Cool place to have some drinks and food. The ribs and tacos were good, however, the beef in the tacos was a bit chewy. Good atmosphere and decoration.

We were upstairs. The waitress was very friendly and efficient. The quality of the meals was good, but not extraordinary. I would only come back for a drink, but not to eat.

Staff very rude,attitude of barstaff dreadful. Explained to bar person i was next to be served and told he will serve him before me,inasked how come and was told because he can. Great attitude from staff even when trying to be helpful.....'NOT' Wont be visiting ever again

Absolutely no problems at all with Hard Rock. Until i queued along with another customer at a busy bar. We waited patiently to be served and the young male bar tender ignored us to serve a young man at the side of the bar who had just arrived. When challenged politely he turned to us and said"i am serving him" this male also stated that we were ahead of him but he still ignored us saying" i am serving him first" sorry but not acceptable!! When i highlighted this fact in a calm manner i was told to calm down!!! Sorry that was pure cheek and i walked away collected my wife and walked out to spend my hard earned cash in another nearby establishment. Training issues highlighted here.!!

The atmosphere is great as always! The cocktails are excellent and the staff are very friendly. All highly recommended!

Food was pretty poor specially for the price. £20 for a burger that tasted of gristle. Probably microwaved absolute joke. Burger was lukewarm and chewy. Eating the whole thing was a chore and it became very dry very fast. Then the waitress (I think) took my Espresso Martini off of me because I didn’t have ID but let me order it? Pretty piss poor service and they forgot the wraps for the fajitas ect. Wouldn’t come back again. Edit: Just got the desert and the brownie tastes of sand I think I could’ve put out the great fire of London with a single block. 3 Gallons of water is required just to have the concrete mix go down my oesophagus. Please for your own health dont order this artery clogging ‘dessert’

Service Carl was an absolute delight - very attentive and helpful. Large portions in the usual stylish hard rock flair.

Usually always visit when in Manchester, Budweiser on draft is always crisp and ice cold, and the service is always very good. Some great decor with outfits and musical instruments of the stars, and the food always looks good (although I haven’t eaten here) and they do a teatime BOGOF for certain drinks!

Very nice staff, great food and good ambience

It was Black Friday, probably one of the busiest days of the year. I give a round of applause to all the staff who kept it together and worked together. We were there for quite a while this evening and the restaurant was constantly full. just one booking after another. I'll give it to them. Our waiter, Jesus Ramon, was an absolute star. Although it was jam-packed, he still took the time to ask us how we were and gave us the full service smiling ear to ear. Probably one of the most genuine waiters we've ever had, without a doubt. It was my best friend's birthday as well, and he happily respected our request for a private singing of happy birthday instead of letting all the staff gather round us, as we're both a little shy. Whilst we were eating, this guy was in action every second. From running food, drinks, clearing tables, resetting tables, taking orders, going up and down the stairs. I hope he sees this review and realises that he's a legend and that if we ever come back to Manchester and eat here, it'll all be because of him. Cheers Jesus :))

Had to send the meal back because it was cold, fresh meal came back and it was only luke warm.

Been years since I've been to Hard Rock Cafe, I was in Manchester for the night with my son and he really wanted to go as he had seen the Messi menu,l. We were seated straight away and a waiter came over and took our drinks order and food order. Crayons and an activity sheet were provided and kept my son busy until the food came. We didn't have to wait long for our food even though the restaurant was really busy. Our waiter was great with my son and he came away really happy that we went. If the kids get the Messi menu at the end of the meal you take your receipt to the shop and they will receive a Messi toy which he was over the moon with. The food itself was lovely and there were no issues at all. It was interesting looking at all the memorabilia on the walls as well. In terms of pricing it was what I expected and probably right for a place such as this.

Place full of vibes and great food x

Have to say - the breakfast we had this morning was beautiful! £11.50 can’t ask for more than that - my poached eggs were perfect. Food was piping hot and cooked to high standard. Service was spot on (lovely man ginger beard, didn’t get his name) Thank you!!

Great service as always, great cocktails for my wife

The burger is bad, the fries are good, and the wings are excellent

Not many t-shirts to buy. Also the shop is so small.

Had a great meal and a friendly atmosphere, great service 👍

Recently visited Hard Rocks cafe, I have to say that despite the inviting decor the service wasn't what I expected. Initially welcomed by a member of staff and told to find a table near the bar and someone would be over to take our order. However after 30 minutes and the girl at the bar just stood there my partner decided to ask if she was going to take our order. Her response was you order at the bar, and didn't really allow us to say that we had been advised differently. The service wasn't the most friendly I have to say and the drinks were just ok despite it being empty. I will give it a second chance but for the price of the drinks I'd expect better.

Lovely food, friendly staff. All fine. Surprise 10% service charge that does not seem to appear on the menu at the door or on the website after I specifically looked. Staff member seemed happy to remove, but I didn't ask. It makes things really awkward. And in reply to the company's reply, what I'm understanding is you're intentionally setting your customers and employees up for a really awkward interaction without forwarning. That seems fairly unfair to all concerned, especially your staff, when a "* 10% service charge applies" on the menu would resolve it. Poor form, really.....

Good service, very low quality of food, we have been to hard rock in other European cities and the quality has always been good, not in Manchester.

Great walk-in service, food came really quickly, staff were great.

Classic burgers and beer in Manchester print works. Been around for a very long time

All of us said that we would happily go back, with so much more on the menu that we all want to try! Every dish was huge, with portions being just what we wanted to keep us full on a busy day. The boys loved the Messi inspired meals and toys. So much so that they have put them up in their rooms to remember such a good day!

Very expensive. I was very disappointed with the coffee. The food is good. We wanted to eat “something small” here in between and drink a coffee - in the end we spent around €60 for two people. Completely overpriced. The coffee, an Irish coffee with rum and caramel, tasted far too strong in every component, so we didn't finish it. The food was good - we had a chicken/tuna salad and a nacho platter. The portions were also very large. The service is fast and the location, as usual in a HardRock Café, is coolly decorated. However, you don't have to go there just because of the furnishings - smaller cafes in Manchester that don't belong to a chain can make better use of the money.

Classic Hard Rock Cafe with nice souvenirs

Wonderful experience for me and my family the last time we visited

The boneless wings and chicken Messi burger had a lot of salt in them, to the point I could not finish them. I wanted to but my body said no. Staff were friendly and kind. Beer was nice.

Really lovely staff, lots of pieces of past artists guitars/instruments or outfits. I had ribs which were good, but not the best I ever had, I expected fall off the bone ribs, the ends were slightly burned and most ribs were a bit tough to get off the bone. Drinks were 2-for-1.

Great place to eat had fun and great food

free soft drinks for your designated driver - a welcome bonus!

Great service staff were friendly and we went back the next day.

We always look forward to a visit to a hard rock cafe, and this did not let us down . Great service, which was attentive but not too much, just right. Everything was explained to us when we sat down, and we were asked if we had any dietary needs before we were asked for our order. The Hard Rock is only a five minute walk walk to the AO Arena, which was really handy . The merchandise area was quite small, but the service was good. One tip is if you buy any merchandise, buy it before you eat as if you fill in the questionnair, you can get a voucher for a few pounds off your bill.

Great food and service. Reasonably priced for the portion size.

Emily is very attentive to our needs..

I had food here and it was disgusting. The whole place was also freezing the whole time we were there.

Highly disappointing. Booked this for my birthday and the food was unfortunately stone cold. Service and atmosphere great.

They made us wait 47 minutes outside in the dark Just for our food to be barely cooked. Now my mates are throwin up, I dont recommend goin to this sitty place.

Brilliant evening here for a family birthday. Good food, excellent service 👌

Ordered the duo fajitas, the chicken was lovely, steak was a little chewy and the veg was undercooked. Been here many times and always amazing but this time, not so good. The service though, amazing every time.

Classic hard rock cafe. Very friendly staff

Good food good variety of cocktails

Such friendly and professional staff. Bravo

Whilst I didn't have food this trip, I'll still rate it as excellent as I've had delicious food on previous trips ☺️ Great restaurant and shop too and nice to see the scaffolding all gone out front.

Hardrock café; a nice concept, the same map at every location. A beautiful location with many old "music attributes". We were there on Friday evening around 9 p.m., not smart, because then there is a performance and you can't hear each other. The food is basically like any location; not quite ;-) although the children see this differently. There was now a pink hamburger bun, say you don't want this, it tastes really different. Nice and nice service. Many types of beer on tap.

Just had drinks on a Friday night (after 9pm) it was 2 4 1, so a nice bargain. Great to walk about and it not being busy.

Quality as always! Thanks to Gemma for the recommendations and will return in the future

We celebrated my daughters birthday with a few delicious cocktails. The staff were great and the music awesome. The nachos we ordered to share were delicious. Had a problem with the taps in the ladies loos. There were a few of us trying to get some water to wash our hands !! It took awhile. The photo booth wasn't working which was disappointing too. We had a great afternoon. 😊

Very disappointing got burger was warm sent it back got another on e it was ok very greasy not worth 16.00

Came to Manchester for the first time last weekend. Always love a good hard rock cafe, foods always great and service too. We had the fortune of meeting Andrew our server, and wanted to give him a shout out in the hope he's recognised for his epic customer service, professionalism and friendliness. Happily helping us out, getting us fed and talking about Manchester and where to visit.. he's clearly in love with the city and his passion hearing about various history and places to check out was lovely. He made this visit, it's always unusual to come across a waiter so positive and generally happy to talk to you! Props to Andrew. Hard rock is built on people like yourself, without people like yourself it's just another restaurant. The restaurant itself is big, plenty of seating, great atmosphere, great music importantly and great food.

Good location in center / food / service .. bit pricy

very bad service, including 'attempted deception' when paying with a card with an extra zero.

Mac and cheese is bland. Over priced. Torpelo chicken and chips. Bland. over priced. Tots nice but over priced. Nachos nice. Boneless chicken wings half of them were inedible chicken - brown meat, joked it must have been a buffalo mouse! Service was good but not personable - doing a job! Wrong drinks twice. Overall, for the cost, and the meh food, wouldn’t return! Atmosphere is always loud and usually enjoyable. £5 for guac in a small tub - robbery.

It was a wonderful experience I always go to Hard Rock cafe and the one in Manchester definitely won my heart. Thanks Leroy for being amazing.

My girlfriend and I visited Hard Rock Cafe for my birthday and we had a lovely time, our waitress Emily was attentive and helpful despite service being busy. Food was amazing and very filling, the Hot Fudge Brownie is immense!

Had a great couple of hours, staff friendly and helpful. Food was delicious. Always happy we we visit here.

Helped throughout and sang Happy Birthday (with all the other diners) to our Daughter. A wonderful and enjoyable day. Thanks.

We came yesterday after an event we attended in Manchester, having never been before we were excited to try the food. The loaded tots were lovely, but I wasn't keen on the bbq trio. Which was unfortunate as the atmosphere of the place is great and the staff are attentive.

Was very quiet when we visited so was lacking any atmosphere and the Ribs seem to have gone downhill since my last visit. Staff great as always though.

We were greeted by Steven who was our table host, my partner was coeliac, so was Steven which was brilliant as he provided all of his knowledge for the menu, got us a GF menu and took our drink orders. The manager Rik then came over to calm us down again with the whole process, explained how they have regularly sanitised areas for all GF food and said Steven is our perfect man! Steven was great, took his time with us, even had a little chat. He was so friendly and honestly made the night fantastic for us! It was our first time at Hard Rock Cafe and it won’t be our last! One of the best experiences we’ve had in a long time! Steven is a credit to the team and we couldn’t have been happier with our night!

Gabs was very good, nothing was too much trouble 10/10

Great quality and great hospitality. Recommended

Food delicious, service friendly and welcoming and lovely atmosphere. Would definitely go back.

Don't like it. Just meeting someone there. Very plasticy. If I was in the mood for some hard rockin' it wouldn't be there. I could go into great detail but I won't.

Great burgers as always. Excellent service

The employees are very nice, attentive and accommodating! The shop is fantastic, all sizes are in stock. The ambience is outstanding, for me it is one of the most beautiful Hard Rock Cafes next to Orlando! The food is, as usual, delicious and fresh. Many thanks to the entire team, we felt very welcome here! See you next time!

Large wine 2 for 1 between 4pm and 7pm. Lovely atmosphere today.

Nice, nothing exceptional Lots of interesting memorabilia but nothing Oasis related

Brilliant place, live music, great food, staff are very friendly.

Our server was quite rude. He told us we couldn't order a drink until everyone arrived. He was very stressed I could see so we didn't moan.. but we won't be going back. Last time I went to a hard rock the staff were amazing..A bouncer also appeared half way through out meal staring at everyone which made us uncomfortable 😐...don't go I'd advise 😅

Wonderful evening and very nice staff

Ribs and chicken dry, portions weren't great and drinks were meh. I know it's a chain but used to have much better standards

We called in on a Saturday evening, the place was busy, so we had to wait for a table to become free. We had drinks while waiting, plenty of choice and free top ups for the soft drinks ( lemonade in our case ). The staff were really helpful and polite. Got seated and handed the menu, not really a lot of choice once you discount the burgers. I opted for salmon which should have come with mash and vegetables but they'd ran out of mash, so chips where offered. The vegetables where just green beans ( had more of them on my plate than chips). Although tasty, it didn't meet my expectations and left feeling underwhelmed.

Visiting the area, usually a bit put off by chain restaurants but the food and service here was fantastic! The waitress was attentive, polite and made suggestions on food. The kids meals were a good side and the adult meals.... special Messi burger and trio bbq smoke house were fantastic.

Lovely place but after 10% vat and the server telling us we have to pay £9 service charge but if we didn’t agree we were to have a word with the manager I thought that was disgusting and greedy day light robbery actually.

We had a brilliant experience at the Hard Rock Cafe in Manchester,I love visiting the Hard rock cafes in different cities time and time again .The Manchester branch has to take the crown for the best branch.The cafe made my birthday so special by giving me balloons and I loved the sing song too,made me feel like a celebrity.Mimi our server was amazing,gave us great reccomendations,was so friendly,on the ball with the drinks and great with my Gluten allergy.Our other servers were fantastic too.The best customer service we have received in Hard Rock Cafe.The strawberry basil lemonade is delicious and comes with a free glass.The food was brilliant,the chicken wings for starters were amazing and the blue cheese dip and celery were lovely.I wanted the hot fudge brownie so I went for a lighter Main,The pork sandwich was fine,the coleslaw,gluten free bun and pickles were tasty.The pork was okay.The chips however in the side were delicious.The hot fudge brownie was absolutely delicious and insanely nice!The atmosphere felt like I was in a completely different world full of rock music it was so lovely,the music selection was divine.The toilets were also really cool with the lyrics and clean same as the restaurant.The memorabilia is fantastic.The shop is great too,I love my new Manchester T-shirt and got a guitar and glass.It is quite expensive in the shop.would highly recommend this Hard Rock Cafe.A lovely meal with quality food,service,music and memrobilia that dosent break the back(some of the mains here are actually cheaper than a Harvester in London)!

This review is slightly late as we visited around a month ago. My partner and I were gifted a virgin experience to use at Hard Rock Manchester. The memorabilia they have on display is awe inspiring and the staff went above and beyond to make our first experience an unforgettable one! Particularly our server, Gemma. Gemma told us facts about the business and what they had displayed and made everything run so smoothly. Gemma was also kind enough to give us a discount card for the shop in the Cafe unfortunately we didn't have time to use this. Gemma made us laugh and made the experience that bit more special for us! We can't wait to return to try some more wonderful food and gawk at the wonders on display x

Lovely place with lovely staff friendly efficient and nice place to grab a drink or food

brilliant place great atmosphere and good american style food

Never been before give it a try ,it was excellent -a great food and service and atmosphere was electric and the food was to die for ,music was grovy .

Won't be coming back to this one again, we had to pay £5 for guac which came out in a small pot, when asked if we could get more for our money the response we got was "do you know how much an avocado is?". Not a great response, the chicken was all dry and chewy and crisp stale, the boneless bites were close to not edible too. What a shame they didn't deal with our issues at all.

Nicer Hard Rock Cafe than the one in Newcastle. Good vibes and food. Very suitable for people with allergies.

Friday night, live music and happy 'hour' until closing time.

Yesterday, 18th July, my wife and I came in with our young Grandchild. He tired and got very upset, crying and screaming. The staff were so wonderful and understanding. Eventually, I had to take him out while my wife ate, then we swapped. When I got back, all of my food was redone fresh and we can not thank you enough. ALL of yesterday's staff get a huge 5 stars from us both

Nice food but big porsi for me. 😬. Cloth collection too small

Great visit here at the weekend. The staff were really attentive, even making a cocktail not on the menu because I fancied something with ginger. The food was really tasty, the atmosphere was good and the memorabilia around the place is interesting. All in all a very enjoyable lunch time!!

Slow service, only half to food arrived (others had to wait 5mins) only then to be served with dry food (pasta and burgers)

Food at this place is just bad. Mac and Cheese was tasteless. No flavour at all, completely bland... Good that salt was on the table. Brownie was very powdery, like you eat baking powder and dry... Our plates weren't wiped well and covered with stains. Staff were really nice but that's the only positive about this place. Edit 13/07/24. 1st visit wasn't very good but we got a chance to visit again today and completely different experience with food. We ordered BBQ combo and BBQ ribs. All delicious, in very sweet sauce. Cheese-bacon chips and beans were really good as well. Service excellent, lovely staff like the first time 🤩! Really enjoyable visit 🌟!

The cashier is friendly, I just stop by for it merchandise. Many old times stars items to see

Spacious place with everything you need for a great time with friends!!

I’ll start by saying the service was good; the staff were friendly and attentive. The food was really not good, the chips had a weird taste almost like foist(?) I don't know it was just not good. I couldn’t eat half of the chicken and my friend had only 2 bites of her burger. It felt like a really overpriced Wetherspoons… Growing up I loved Hard Rock Cafe, it always felt like a really unique and cool place with delicious food but they’ve just never updated with the times and it now feels like a place from a bygone era. Any of the heart it used to have seems to be gone completely.

Hamburger, beer, special drinks, and very friendly staff. Highly recommended.

Second visit to this Hard Rock. Usual good options but they stood out for their gluten free menu, it was nice for the person in our party who has coeliac disease not to have to worry, a waiter came over to explain how things are prepared and he himself had coeliacs. Ribs were a bit more tough than usual but tasted good, juice was replaced because the syrup had gone off. Good experience.

The only reason I come to Manchester, well one of them, always visit the HRC

Amazing cafe with great music, great food, good vibe and convenient location. We had the salmon dish with a side of mashed potatoes and french beans, it was a great meal for me in Manchester city! For dessert, we had a piece of chocolate cake and whipped cream, the frosting was overly sweet, so we only eat the brownies🥰

The atmosphere at Hardrock Cafe was fine and lovely to me

Awesome place! Extremely good atmosphere and music, with a ton of memorabilia from famous people all over the walls. The staff are really kind and attentive, the service is just great. The servers go above and beyond to make sure you’re having a good time so I always feel like they deserve a tip afterwards. Shoutout to Ben on the bar for always being a chill guy and good service.

The Hard Rock Cafe consistently delivers an exceptional dining and entertainment experience that never fails to impress. With its iconic blend of music memorabilia, vibrant atmosphere, and delicious food, it stands out as a premier destination for both locals and tourists. **Ambiance:** The moment you step inside, you're enveloped in a lively and energetic atmosphere. The walls are adorned with authentic rock and roll memorabilia, from legendary guitars to iconic costumes, creating a museum-like experience. The music, a well-curated mix of classic and contemporary rock, sets the perfect backdrop for a memorable night out. **Food and Drinks:** The menu offers a wide variety of American classics with a gourmet twist. The Legendary Burger is a must-try, perfectly cooked and packed with flavour. The Smokehouse BBQ combo and the fresh salads are equally impressive. For dessert, the Hot Fudge Brownie is a decadent treat that shouldn't be missed. The bar serves an extensive selection of cocktails, beers, and non-alcoholic beverages, ensuring there's something for everyone. **Service:** The staff at Hard Rock Cafe are friendly, attentive, and knowledgeable. They go above and beyond to ensure that each guest has a fantastic experience. Whether you're a regular or a first-time visitor, you're made to feel welcome and appreciated. **Entertainment:** Live music events are a highlight, featuring talented local and international artists. These performances add an extra layer of excitement and authenticity to the Hard Rock experience. Additionally, the Rock Shop offers a variety of unique merchandise, from t-shirts to collectable pins, allowing you to take a piece of the Hard Rock magic home with you. **Overall:** Hard Rock Cafe is more than just a restaurant; it's an immersive experience that combines great food, excellent service, and unforgettable entertainment. Whether you're there to enjoy a meal, listen to live music, or explore the rock and roll memorabilia, it's a place that leaves a lasting impression. Highly recommended for anyone looking to enjoy a fun and vibrant dining experience.