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4.3

Based on 7.594 opinions finded in 6 websites

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Nº 1148 in 3448 in Manchester

Nº 34 of 126 American in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..cheesesteakribssandwichcreamporkladycookedpayroundbandmustsaladchickenoldonionmeat

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I'm a big fan of the hard rock chain. Good food, good drink, good music and good atmosphere, even if it is overpriced. Well not in happy hour, which incidentally is four 'til seven (including cocktails). Most drinks are two for one. That made for a very cheap (three) hours. Staff were excellent. Very friendly with the kids, giving them complimentary bouncy balls. Great day out.

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Davie Watts. . 2025-03-14

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It was a very quiet night on Tuesday. I was able to get my classic 'Table for One', no problem. I ordered my Strip Steak with extra mushrooms, and a beer. All the staff I spoke to were extremely friendly. I mentioned that I had seen a band that some of the Team Members play in, and they were happy to chat with me about that, and music in general. When the food arrived, it was absolutely superb. The Medium Rare steak was exactly that. The Mash potatoes (A better side than Fries) we're just right. I then strolled down to the shop for some HRC merchandise, where the lad on duty was more than happy to talk me through stock. As smeone with just one night in Manchester, it was a real bonus to be able to just pop along, and get everything I wanted. A very enjoyable experience. Thank you very much.

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Robbie Robertson . 2025-03-13

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A great Hard Rock Cafe situated in the centre of Manchester. As you would expect it’s full of music mementos and memories from over the years. The food was good and served quickly. The service was excellent and friendly.

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Dean Harvey . 2025-03-02

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Nice atmosphere and some incredible music memorabilia. Food was delicious, we did not wait for too long to be served and the staff is amazingly professional and friendly. We had a nice time.

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Pedro Lima Divine Home . 2025-02-27

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well my Burger was a bit cold but everything was fine and the scenery and memorabilia there are ace.

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Ryan Walmsley . 2025-02-26

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Good service, good food, good memorabilia in the wall's

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Daniel Brickardo . 2025-02-26

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Small but busy with a good atmosphere. Good choice of food options. American style food. Tasty burgers.

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Michele Rastall . 2025-02-23

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This is the best cafe in Manchester

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david michalak . 2025-02-19

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I was expecting more from Hard Rock Caffe on Valentine's day.Unfortunately, it was really boring,

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Lilia Clooney . 2025-02-18

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Had a little problem the temperature of the food .spoke to the manger and problem resolved very quickly. Great atmosphere

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Patricia Taylor . 2025-02-17

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Fans and collectors of Hard Rock Cafe clothing will find this area interesting, with many clothing options available

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Muhamad Abdullah . 2025-02-14

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Came here on an experiance voucher which to be fair had lots of negative reviews... Ignore them! The full menu is obviously beaut but the set menu has a great choice of burgers and a brownie, super tasty. We arrived late on Friday (9pm) which meant it was happy hour and BOGOF on drinks. Take full advantage!! The atmosphere was amazing and make sure you pay the extra few pounds for the glass. You can take it home but also they refill them on the happy hour rather than the standard glasses. Massive shout out to Gemma as well who pointed out "there seems to be a hole in your glass, would you like that repaired 😂. She was really friendly and kept the drinks topped up!

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Daniel Musson . 2025-02-14

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Fantastic as always from hard rock ! The salmon noodle bowl was absolutely delicious!

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Kerry Wilkes . 2025-02-12

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Nice little shop. All the basics are there but it's not the biggest shop

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Bernhard M. . 2025-02-12

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Our experience in the Hard Rock Cafe was excellent, particularly enhanced by Leroy. He was friendly, efficient and very attentive. He seamlessly looked after all his tables equally and made sure everyone was having a high quality service. He had an amazing memory, getting all food orders correct as well as remembering guests drinks throughout the evening. He would be a brilliant ambassador for the Hard Rock Cafe image and culture as well as an amazing mentor and leader for staff.

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Heather James . 2025-02-11

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Reasonable prices and food was nice

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david bridge . 2025-02-10

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Went in last night for a meal for our daughters 18th, it was a great night. Had some amazing cocktails at the bar beforehand served by the lovely markus. We were seated by the awesome Amani (captain Jack sparrow) 😁. He was so funny. He even got my daughter up on the chair to sing happy birthday to her. Food was very nice indeed . An all round great night. Thank you.

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Gwilz . 2025-02-09

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Busy. Usual hard rock cafe memorabilia. Staff behind the bar kept disappearing.

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Ian Tudor . 2025-02-09

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Flavorless food that’s overpriced. Portion sizes are tiny too, some meals looked like children’s meals.

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Lara Dolan . 2025-02-02

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Lunch was awesome, atmosphere was quiet but good - the cheesecake was amazing!!

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Stacy Bookless . 2025-01-30

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Always pop into the hard rock before and after the cinema. Staff are very friendly. Great atmosphere. Haven't tried the food in the Manchester franchise. But would highly recommend. Quite reasonably priced ales also compared to some places.

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Dawn McGuire . 2025-01-28

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Everything was perfect. The atmosphere exceeded our expectations. Very good service and food with abundant portions and very rich flavor.

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Guido Azzimonti . 2025-01-25

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Beautiful and spacious branch of the Hardrock Café chain, located at The Printworks in Manchester. The walls display items from legends such as The Beatles, Red Hot Chilli Peppers, Oasis and Elvis Presley, along with more contemporary items including stage costumes worn by Natasha Bedingfield and the Arctic Monkeys. I had a beautiful evening here and had a delicious meal (maybe a bit too pricey). The staff was also exceptionally friendly and hospitable.

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Reinald Dijkstra . 2025-01-23

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Food was tasty - Chicken Tendys over done but everything tasted yum.

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Megan Curran . 2025-01-19

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Steven was brilliant & made the whole experience 10/10, great service!!

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Amaron Dwyer . 2025-01-18

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I visit Hard Rock Cafe in every new country I visit… I must say my experience here in Manchester was definitely the most enjoyable. Amazing food as always, great staff and lovely venue!

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Julia Dem . 2025-01-17

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First time ever being in a hard rock cafe. Ribs were fantastic. Sons Chicken tenders were tender 🤣 our server Dogma was very competent

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Nicholas Noakes . 2025-01-17

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Always loved the idea of Hard Rock Cafe, I’ve been in twice now since writing this and I’ve loved it. I remember working on the doors underground like 5 years ago and it always brings back memories. The Diablo burger is to die for it’s really that good, sadly I didn’t get a pic when I had it the first time. Note for Hard Rock Cafe would be that for some extra money, there should be an option for a group by booking to come in and take photos of the stuff on the wall maybe like an hour before public opening for a small price since getting pictures whilst the place is open is hard and awkward for guests.

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Jackiii . 2025-01-15

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No comments needed, Hard Rock Cafe!

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An Kas . 2025-01-15

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It was very quiet staff weren't overly friendly drinks overpriced for what they were. £40 for two drinks and plate of Nachos..

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G Man . 2025-01-13

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Great place, very nice staff 👍

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Diana Y . 2025-01-12

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Everyone was very nice and helpful. The food was a little lacking for the price, HardRock relies on the brand rather than the quality of the food for the price point.

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Jordan Hampton . 2025-01-12

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amazing restaurant, food and service but its difficult to get table. book a table early

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Rui MartinhoVSC . 2025-01-06

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The waiter that served us was so friendly, accommodating I couldn't do enough for you. As I am gluten and wheat free intolerance . They had a Pacific menu for people that are intolerant to wheat. They also made sure that they had covered all the areas when cooking the food. I was very impressed. A lovely place to go and pictures of rock singers

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Flo jo . 2025-01-06

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Strange thing, you can't get a shake for take away. Huh. But they have all the things, the food is as to be expected and the staff is wonderfully cheerful.

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Fitz D . 2025-01-04

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We spent New Year's Eve and it was a lot of fun. Live band, karaoke and exquisite food. Your team of incredible employees.

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Victoria Maravini . 2025-01-04

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Visited on a Friday afternoon so it wasn't too busy and have to say, the Diablo burger was really good. No problem swapping out the meat burger for a vegetarian option for the non meat eaters. The barbecue sauce ordered for the fries was something special. Special mention goes to Andy, who was our server, he explained about all the items on display on the walls and some good recommendations of places to visit in Manchester. Look forward to visiting next time I'm in Manchester. 10/10

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Kevin Brien . 2025-01-04

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Hard Pop Cafe... just pop music, no Rock during the 2 hours that I have been there!

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Jorge Sobral . 2025-01-03

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We visited this restaurant last night and enjoyed the food even if our first choice the fajitas were not available that we found disappointing since they don't have a big menu in the first place. Also the Messi toy was advertised on the kids menu but not available that was disappointing for our son. The service was pretty slow, even when we asked for desserts and bill.

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Lucy . 2025-01-03

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A name that makes this place hugely popular. You can sit and gaze at the walls that are covered in music memorabilia whilst listening to rock music through the ages in an MTV of old style with TV screens playing the videos of days gone by. The food is average and by no means lives up to the enthusiastic prices. But no matter as people go here for the name, the history, the t-shirt and the legacy.

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Simon Mack . 2025-01-01

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I can recommend it to everyone who goes there!

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imre katona . 2024-12-31

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Why does the staff play “games” with the guests?

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Adrian Hügli . 2024-12-31

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Safety for allergies. They ask you about it before taking the order. Nice meat cooked based on the request. Good ambient with good music and a little museum with musical objects.

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Mattia Milotti . 2024-12-30

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Lovely surroundings, but food is far too overpriced for what you get and the service wasn't fantastic for us. Will mot be returning to this restaurant, but will go to other restaurants in the chain.

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Eleanor Bowkis . 2024-12-28

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Pre-book as busy nice place worth a visit

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Xzandra Lee . 2024-12-28

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Great place to visit before a gig. Great atmosphere and the staff are amazing. Typical Hard Rock, always great. Would recommend the Manchester one.

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Marcus Castle . 2024-12-23

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As of 21/12/2024 (Lunch) Taste:7️⃣ Environment:🔟 Seating:6️⃣ Service:🔟 Portion size:7️⃣ Value for money:7️⃣ *on a scale of ten Overall Score:78 / 100 Average cost per person:£17 💛💛💛💛💛💛💛💛💛💛 A package redeemed using a Klook voucher! 🩵🩵🩵🩵🩵🩵🩵🩵🩵🩵 🤙🏻 Original Legendary® Burger 👍🏻Twisted Mac, Chichen & Cheese 🤙🏻 Brownie 🤙🏻 Latte

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Moon SIN . 2024-12-22

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Food was great, atmosphere was great as always, service was very poor. Added 10% on the bill even though it was a different server every time. After the meal and after we had paid the bill, we was finishing our drinks and the server Abby asked us to "move to the bar area as someone was waiting for our table". After paying nearly £100 for two meals, I felt this was very unprofessional and impolite considering the bar area was very full and there was no where to sit. We had paid to sit at that table with no pre known time limit so why should we be forced to move

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Lew M . 2024-12-21

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A big shout out to HRC for turning a disappointing day into a success! Thanks to Manager Rick and waitress Gemma whose kindness and first class service saved my special birthday. The food and drinks were great and service was outstanding. You’re top class. Thank you so much. Greatly appreciated.

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Michael Mills . 2024-12-20

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As a customer from the UK I can only say that their products are not just furniture, they are works of art that add a unique touch to any space. An unforgettable experience, you are truly an example of excellence

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Mahmut Huvary . 2024-12-18

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This is a place we always visit when we are in Manchester. We were in the area for hacienda at the warehouse project and we called in for some pre drinks before we got to the apartment. Great service and atmosphere as always and the drinks and cocktails were excellent. Visually a stunning venue and a music lovers heaven would highly recommend a visit if you're in the area!!

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William illingworth . 2024-12-18

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Lot of shirt here. More size. No meed to worries. Jusk ask rockin staff to help you. If you wore Hard Rock shirt you.may get 15% discount. And use you Unity Member to collect points

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Nazrul Akram Mohd Nasir . 2024-12-17

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The entrance house was great, we were quickly sat down. I booked for my partner’s birthday had balloons, which was a great touch, but everything from there was a little downhill. Drink orders started off wrong miscommunication with the waiter, the waiter also didn’t know the menu was told there was no garlic bread when there was. (then made aware he is in training which we totally understood) When the food order did arrive that was incorrect, which was swiftly fixed, but then didn’t change it on the bill at the end. Food was rather plain nothing really exceptional for a hard rock. Little basic and boring and sauces and condiments tasted stale and not quite right. My meal the chicken fajita was sizzling, but the meat was cold. Overall quality of the food just seemed below average. No compensation offered at all, staff were friendly just not very helpful. For the price and cocktails we were left disappointed and underwhelmed. I visit every hard rock in every country I go to and unfortunately my hometown has to be the worst. The only reason it isn’t one star is because the staff were friendly.

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April Farnworth . 2024-12-13

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Great vibe, great staff and most importantly - great food!

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Markuss Kurmahers . 2024-12-11

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We were upstairs. The waitress was very friendly and efficient. The quality of the meals was good, but not extraordinary. I would only come back for a drink, but not to eat.

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S Casper . 2024-12-09

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Staff very rude,attitude of barstaff dreadful. Explained to bar person i was next to be served and told he will serve him before me,inasked how come and was told because he can. Great attitude from staff even when trying to be helpful.....'NOT' Wont be visiting ever again

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Ken Gantley . 2024-12-09

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We came here to use some vouchers. Cool place to have some drinks and food. The ribs and tacos were good, however, the beef in the tacos was a bit chewy. Good atmosphere and decoration.

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Nadia M/M . 2024-12-09

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Absolutely no problems at all with Hard Rock. Until i queued along with another customer at a busy bar. We waited patiently to be served and the young male bar tender ignored us to serve a young man at the side of the bar who had just arrived. When challenged politely he turned to us and said"i am serving him" this male also stated that we were ahead of him but he still ignored us saying" i am serving him first" sorry but not acceptable!! When i highlighted this fact in a calm manner i was told to calm down!!! Sorry that was pure cheek and i walked away collected my wife and walked out to spend my hard earned cash in another nearby establishment. Training issues highlighted here.!!

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Tony Stagg . 2024-12-08

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The atmosphere is great as always! The cocktails are excellent and the staff are very friendly. All highly recommended!

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Josia Langhart . 2024-12-08

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Service Carl was an absolute delight - very attentive and helpful. Large portions in the usual stylish hard rock flair.

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Tobias Giegerich . 2024-12-07

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Food was pretty poor specially for the price. £20 for a burger that tasted of gristle. Probably microwaved absolute joke. Burger was lukewarm and chewy. Eating the whole thing was a chore and it became very dry very fast. Then the waitress (I think) took my Espresso Martini off of me because I didn’t have ID but let me order it? Pretty piss poor service and they forgot the wraps for the fajitas ect. Wouldn’t come back again. Edit: Just got the desert and the brownie tastes of sand I think I could’ve put out the great fire of London with a single block. 3 Gallons of water is required just to have the concrete mix go down my oesophagus. Please for your own health dont order this artery clogging ‘dessert’

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oscar . 2024-12-07

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Usually always visit when in Manchester, Budweiser on draft is always crisp and ice cold, and the service is always very good. Some great decor with outfits and musical instruments of the stars, and the food always looks good (although I haven’t eaten here) and they do a teatime BOGOF for certain drinks!

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Rick Marland . 2024-12-05

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Very nice staff, great food and good ambience

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Marlene Wurmhoeringer . 2024-12-02

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It was Black Friday, probably one of the busiest days of the year. I give a round of applause to all the staff who kept it together and worked together. We were there for quite a while this evening and the restaurant was constantly full. just one booking after another. I'll give it to them. Our waiter, Jesus Ramon, was an absolute star. Although it was jam-packed, he still took the time to ask us how we were and gave us the full service smiling ear to ear. Probably one of the most genuine waiters we've ever had, without a doubt. It was my best friend's birthday as well, and he happily respected our request for a private singing of happy birthday instead of letting all the staff gather round us, as we're both a little shy. Whilst we were eating, this guy was in action every second. From running food, drinks, clearing tables, resetting tables, taking orders, going up and down the stairs. I hope he sees this review and realises that he's a legend and that if we ever come back to Manchester and eat here, it'll all be because of him. Cheers Jesus :))

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Olivia . 2024-11-30

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Had to send the meal back because it was cold, fresh meal came back and it was only luke warm.

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Ian Shaw . 2024-11-29

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Been years since I've been to Hard Rock Cafe, I was in Manchester for the night with my son and he really wanted to go as he had seen the Messi menu,l. We were seated straight away and a waiter came over and took our drinks order and food order. Crayons and an activity sheet were provided and kept my son busy until the food came. We didn't have to wait long for our food even though the restaurant was really busy. Our waiter was great with my son and he came away really happy that we went. If the kids get the Messi menu at the end of the meal you take your receipt to the shop and they will receive a Messi toy which he was over the moon with. The food itself was lovely and there were no issues at all. It was interesting looking at all the memorabilia on the walls as well. In terms of pricing it was what I expected and probably right for a place such as this.

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James Green . 2024-11-27

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Place full of vibes and great food x

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Alex X . 2024-11-25

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Have to say - the breakfast we had this morning was beautiful! £11.50 can’t ask for more than that - my poached eggs were perfect. Food was piping hot and cooked to high standard. Service was spot on (lovely man ginger beard, didn’t get his name) Thank you!!

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Zoe D . 2024-11-23

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The burger is bad, the fries are good, and the wings are excellent

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محمد سعد . 2024-11-19

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Great service as always, great cocktails for my wife

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Kurt Stephens . 2024-11-19

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Not many t-shirts to buy. Also the shop is so small.

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One1Nine9Two2Six6 . 2024-11-14

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Had a great meal and a friendly atmosphere, great service 👍

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pat lawlor . 2024-11-14

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Recently visited Hard Rocks cafe, I have to say that despite the inviting decor the service wasn't what I expected. Initially welcomed by a member of staff and told to find a table near the bar and someone would be over to take our order. However after 30 minutes and the girl at the bar just stood there my partner decided to ask if she was going to take our order. Her response was you order at the bar, and didn't really allow us to say that we had been advised differently. The service wasn't the most friendly I have to say and the drinks were just ok despite it being empty. I will give it a second chance but for the price of the drinks I'd expect better.

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Shaye S . 2024-11-13

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Lovely food, friendly staff. All fine. Surprise 10% service charge that does not seem to appear on the menu at the door or on the website after I specifically looked. Staff member seemed happy to remove, but I didn't ask. It makes things really awkward. And in reply to the company's reply, what I'm understanding is you're intentionally setting your customers and employees up for a really awkward interaction without forwarning. That seems fairly unfair to all concerned, especially your staff, when a "* 10% service charge applies" on the menu would resolve it. Poor form, really.....

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Sarah G . 2024-11-12

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Good service, very low quality of food, we have been to hard rock in other European cities and the quality has always been good, not in Manchester.

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javier manjón-cabeza . 2024-11-12

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Great walk-in service, food came really quickly, staff were great.

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Ian Ruffell . 2024-11-11

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Classic burgers and beer in Manchester print works. Been around for a very long time

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David Eagleton . 2024-11-10

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All of us said that we would happily go back, with so much more on the menu that we all want to try! Every dish was huge, with portions being just what we wanted to keep us full on a busy day. The boys loved the Messi inspired meals and toys. So much so that they have put them up in their rooms to remember such a good day!

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Joey Tamburello . 2024-11-10

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Very expensive. I was very disappointed with the coffee. The food is good. We wanted to eat “something small” here in between and drink a coffee - in the end we spent around €60 for two people. Completely overpriced. The coffee, an Irish coffee with rum and caramel, tasted far too strong in every component, so we didn't finish it. The food was good - we had a chicken/tuna salad and a nacho platter. The portions were also very large. The service is fast and the location, as usual in a HardRock Café, is coolly decorated. However, you don't have to go there just because of the furnishings - smaller cafes in Manchester that don't belong to a chain can make better use of the money.

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Max Schepp . 2024-11-07

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Classic Hard Rock Cafe with nice souvenirs

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theo . 2024-11-06

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Wonderful experience for me and my family the last time we visited

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Asiyanbi Ezekiel Oluwasegun . 2024-11-03

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The boneless wings and chicken Messi burger had a lot of salt in them, to the point I could not finish them. I wanted to but my body said no. Staff were friendly and kind. Beer was nice.

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Daniel Dobson . 2024-11-01

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Really lovely staff, lots of pieces of past artists guitars/instruments or outfits. I had ribs which were good, but not the best I ever had, I expected fall off the bone ribs, the ends were slightly burned and most ribs were a bit tough to get off the bone. Drinks were 2-for-1.

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Rebecca Northcott . 2024-10-30

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Great place to eat had fun and great food

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wayne chatterton . 2024-10-29

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Great service staff were friendly and we went back the next day.

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Janice Wilson . 2024-10-24

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free soft drinks for your designated driver - a welcome bonus!

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Glenn Ayrton . 2024-10-24

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We always look forward to a visit to a hard rock cafe, and this did not let us down . Great service, which was attentive but not too much, just right. Everything was explained to us when we sat down, and we were asked if we had any dietary needs before we were asked for our order. The Hard Rock is only a five minute walk walk to the AO Arena, which was really handy . The merchandise area was quite small, but the service was good. One tip is if you buy any merchandise, buy it before you eat as if you fill in the questionnair, you can get a voucher for a few pounds off your bill.

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Derek Booth . 2024-10-22

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Emily is very attentive to our needs..

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Rhosalie Estrella Catacutan . 2024-10-21

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Great food and service. Reasonably priced for the portion size.

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Helen Doherty . 2024-10-21

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I had food here and it was disgusting. The whole place was also freezing the whole time we were there.

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Emma_bolton_12 . 2024-10-20

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Highly disappointing. Booked this for my birthday and the food was unfortunately stone cold. Service and atmosphere great.

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Helen King . 2024-10-20

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They made us wait 47 minutes outside in the dark Just for our food to be barely cooked. Now my mates are throwin up, I dont recommend goin to this sitty place.

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cezary the gamer . 2024-10-19

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Brilliant evening here for a family birthday. Good food, excellent service 👌

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Liz Harris . 2024-10-18

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Ordered the duo fajitas, the chicken was lovely, steak was a little chewy and the veg was undercooked. Been here many times and always amazing but this time, not so good. The service though, amazing every time.

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Hayley Metcalfe . 2024-10-16

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Classic hard rock cafe. Very friendly staff

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Klaus R. . 2024-10-12

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Good food good variety of cocktails

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Alison Lomas . 2024-10-07

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Whilst I didn't have food this trip, I'll still rate it as excellent as I've had delicious food on previous trips ☺️ Great restaurant and shop too and nice to see the scaffolding all gone out front.

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Adam Kehoe . 2024-10-06

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Such friendly and professional staff. Bravo

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Steve Clarky Clarkson . 2024-10-06

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Hardrock café; a nice concept, the same map at every location. A beautiful location with many old "music attributes". We were there on Friday evening around 9 p.m., not smart, because then there is a performance and you can't hear each other. The food is basically like any location; not quite ;-) although the children see this differently. There was now a pink hamburger bun, say you don't want this, it tastes really different. Nice and nice service. Many types of beer on tap.

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Dennis Kleijn . 2024-10-05

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Just had drinks on a Friday night (after 9pm) it was 2 4 1, so a nice bargain. Great to walk about and it not being busy.

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Joy Walton-Power . 2024-09-27

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American
outdoor_seating_259899takeaway_259899delivery_259899

Terrible service. They’re much more focussed on serving the Deliveroo/Uber Eats drivers than the public standing in line. The drivers constantly push in front of everyone else. I wasted 10 minutes of my lunch hour waiting in a queue that didn’t move at all. The food is good when you get it but not worth waiting 20 minutes for.

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4.3

5501 Opinions

location-icon20 York Street, Manchester M2 3BB England
American
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Positives: extensive menu, something for everyone. Outside and indoor seating. Friendly staff. Negatives: food was cold (literally no warmth to it). Waited 20 minutes for coffees and 55 minutes for food, which seemed a long time just for the food we ordered.

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4.3

2984 Opinions

location-iconJack Rosenthal Street First Street, Manchester M15 4FN England
American
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Really lovely staff! Very chilled atmosphere. I ordered two margaritas two for the price of one really delicious!!! I will be going back soon