Based on 416 opinions finded in 1 websites
Based on 416 opinions finded in 1 websites
Nº 381 in 636 in Dumfries & Galloway
Nº 91 of 134 Other cuisines in Dumfries & Galloway
Opinions
Breakfast seemed a fair price, but on arrival left a bit to be desired. Grilled tomatoes were warmed only and the sausage was small considering it was the only one on the plate.
Lisa W . 2024-10-26
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Stayed for four nights with my sister in one of the appartments. Two bedrooms, one very cramped, broken shower light fitting and TV remote not working, though it was fixed quite quickly only to stop again! Windows and sills grubby. Poor accommodation for the price. I would also suggest that maintenance put a hazard strip on the step leading into the appartment, I tripped twice. Full Scottish breakfast consisted of 1 rasher of bacon, 1 sausage, 1 potato scone, 1 egg, boiled mushrooms and 1 round of haggis (plus toast) consistently dried up apart from one day when a different chef was on. There were alternatives but I like a full breakfast. We sat in the conservatory for meals, with a view of the harbour which was, unfortunately, obscured by dirt. Surely this should be a selling point? I am giving it 3 as the staff were brilliant. They were polite, friendly and nothing was too much for them. Well done to them.
Jane T . 2024-10-05
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Staying at their sister property Torrs Warren Country House Hotel in Stoneykirk, approximately 20 minutes drive away and we were looking for a nice place for dinner. We were directed to their property The Harbour House Hotel in Portpatrick for dinner in their restaurant. They did not disappoint. There was only 1 other table with folks when we entered at 6:30 but the place filled up soon after. The menu had sufficient choices for everyone in our group. There is a kids menu as well. The servers were friendly and efficient. Our appetizer and entrees exceeded our expectations. Steak cooked perfectly, pasta of the day very good and sufficient portions so that we had no room for dessert. Portpatrick is a nice seaside town, very quiet. If we’re ever back in Scotland, this is one area we want to see more of.
ND F . 2024-09-30
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Parking spaces near hotel hard to find. Didn't realise when booking this is a card only hotel. The lovely young lady who booked us in was lovely and said we could pay with cash if we had the correct money but the chap with the dark hair and said we couldn't we explained the young lady said. We were standing outside and he put his head out of the and rudely demanded to know which member of staff told us we could make a cash payment. Food we had was okish but very expensive. We stayed for 2 nights and would not stay again. The bed was very hard and it was so much noise from other guests slamming doors.. Room 1 is very small with not much room to move around, it was also not very clean with cobwebs on the lightshade and hanging from ceiling
Michelle C . 2024-09-12
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Lovely food and very busy first time going won’t be the last we had to sit in a little room on our own as it was so busy in the bar and conservatory but it was nice
Linda M . 2024-09-10
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We did not enjoy our stay ,thought we were getting a room with a view we got one of the apartments next door ,everything in there was old and either falling to bits or just rubbish as we walked in you could smell the dam
jean f . 2024-08-22
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My husband booked us in for lunch for a surprise wedding anniversary treat. We were seated at a lovely table overlooking the sea. We ordered our food and waited, and waited, and waited some more. We noticed that a table who had come in after us had received their starters really quickly, so we asked the waiter how long ours was going to be, as we had been sat there for 45 minutes. He came back and asked us to remind him what we had ordered - I replied by saying, “so it’s not cooked yet then?”. He replied by saying that our “order hadn’t been put through to the kitchen”. We decided to leave because it wasn’t busy and there really was no excuse for our order to have been forgotten about. A number of staff had walked past us, but not one of them seemed to notice that we were the only people there with no food on our table. Our anniversary treat ruined and so unfortunately we will not return.
wickedwooser . 2024-08-18
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Unfortunately this restraunt and hotel has gone downhill. Apartment adjacent to the hotel, was suitable as we had a dog but basic, tired and dusty in corners and behind doors! Granted its an old building but mould and mildew inside the bedroom widows could be cleaned and damp smell dealt with. Ate In the hotel one night and was disappointed with the quality of food for the price. Breakfast was dry (no beans) sausage cheap and tasteless and egg undercooked . Not charging budget prices but serving budget food. Very disappointed. Staff talking about customers within earshot !
M01672156 . 2024-08-07
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A very nice evening meal. Fortunately, we were allocated one of the smaller dining areas which made the experience even more enjoyable. Excellent service, staff pleasant and friendly. Wide range of options on the menu and, although a touch pricey, the quality was very good. Parking could be a problem if busy and anyone has mobility issues.
td4810 . 2024-08-02
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Met at reception by by Jennifer, really nice girl, very professional and helpful. An asset to the hotel. As for Keiran a rude obnoxious person.
john p . 2024-07-29
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Nice looking property in a great position overlooking the harbour. One member of staff covering front of house, bar, restaurant and those seated outside. She was fabulous and managed to juggle a busy lunchtime service. The menu was varied and offered something for everyone. Our starters were good, as were the two salads that were had as main course. The fish and chips that one of our party had was described as “ok”. I had the mussels for a main course and can only describe them as the worst seafood I’ve ever had. Completely overcooked (or possibly partially cooked and then finished at the time) and served with very greasy chips (same complaint from the person who had the fish and chips). Most of the mussel meat had already detached themselves from their shells, leaving about 15 mussels ready to eat (albeit, overcooked)- this for £24 plus another £4 for the chips. Nice venue, great server but quality of the food let it down on this occasion.
Robin S . 2024-06-28
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Three of us dined here, the staff were friendly and helpful when we came in to book. Our dinner was delicious, great choices from the menu. The Eaton Mess for dessert was awesome.
Richard . 2024-06-26
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Very poor experience for an evening meal. The place wasn't that busy when we arrived (and we had booked) but we waited an hour and 10 minutes to get our food!!!! After 50 minutes I asked what was happening and was told it was on its way whatever that means, but waited another 20 minutes. The people next to us ordered just before us (mere minutes) and they had a starter, mains and were onto a desert by the time our food arrived (we just ordered a mains each). I had the arribiata pasta which was overcooked and falling apart, the sauce was bland. Husband had the lamb which was tiny (should have taken a photo) for £25 with the veg £5 extra, all of it was just warm. They did take the 2 glasses of wine, side of veg and 10% off the bill, but we would have rather had the food in a timely manner and better quality. Very poor experience and will not go back.
claire2767 . 2024-06-12
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Visiting Portpatrick for the market decided to call into Harbour Hotel for Breakfast we were all very dissapoined sausage was overcooked reheats from day before would describe them better, bacon the same frasseled, potato scones were burnt and hard, rolls had disgusting marg on them, waitresses couldn't even get the order right, coffee and tea came out cups were filthy, and not enough of them..big pot coffee a smidgen of milk between four..the breakfast was not edible for us ..but the scavenger birds enjoyed it..we wished we had waited and got breakfast at market it was all cooked fresh and looked great..Definitely would not recommend Breakfast at Harbour Hotel..
Margaret B . 2024-06-01
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Sat outside here in the sunshine a couple of days running just for drinks. We didn’t eat but plenty of people were both inside and out. If you want more local beers and gins there are just ask. They seemed a little under staffed for a bank holiday weekend but everyone seemed happy. The plastic shrubs outside were a little disappointing. Inside could do with freshening up. The toilets were clean. Decor wise it didnt seem to carry a theme - nautical but then black and white photos of Monaco F1 & Frank Sinatra. I think it needs to identify with one or the other. We would hesitate to return and maybe eat another time.
Linmar1 . 2024-05-06
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Got fish it came and the fish had disintegrated . No stack had to get ribs . We will never go back . Do not recommend. Rect family (and frend) meal !!!
Bob N . 2024-04-10
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Fab few days here at this hotel. Lovely large comfortable room with sea view, food all very tasty and generous portions served by staff who couldn't be nicer. Puzzled by some of the more recent reviews saying the place is tired and rundown. Perhaps some rooms still to be updated but my friend and I had a lovely stay and would definitely return.
Laneymcq . 2024-04-05
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Afraid to say this place is a shambles. Very tired, dirty windows, curtains in our room were torn, shower had black marks on it and a flimsy shower curtain. The dinner was ok garlic prawns and mussels were fine but my chicken burger was hardly recognisable as chicken. The bed in our friends room was a joke with a massive dip in it. The tables in bar were sticky and the whole place seemed not very clean. The cooked breakfast was shocking. Cheap produce and the sausage was inedible. This should be a prime spot to stay in a very busy town but it is in need of major renovation and generally updating. Thank goodness we only had one night there!
Alan G . 2024-04-01
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Went in for a drink in the bar to assess the place wether to go back for a meal and although the menu looked good the decor really put us off going back for a meal as it is very shabby and not the cleanest looking with burst cushions dirty paintwork and very tired appearance, I’m not sure if it’s the type of appearance is what they are trying to achieve but it done nothing for me, the outside is also looking tired but that maybe down to the sea and wind constantly battering against it, we did enjoy our drink but I honestly think there is a lost opportunity here as the village is such a busy place in the good weather months and first appearances do make a big difference.
Kevin C . 2024-03-27
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First room my husband could not stand up in the room, bed had collapsed on one side so we asked for another room. Staff friendly apologised and moved us to another attic room more head room generally except could not stand up in the shower. Sink so small could not fill the kettle in it. Bed springs and metal frame of mattress sticking through very uncomfortable. Window frame and some woodwork in bathroom breaking up. Generally clean except for corners. Burnt patch on carpet. Corridor to these rooms hard to walk along far too low. Food presentation ok starters and deserts good, veg good meat diabolical tough and raw. Breakfast did not eat most of it sausage over done in microwave and other elements like cardboard. Staff all friendly. Sent this to the hotel to give them a chance but basically not happy with response sadly.
janet m . 2024-03-13
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Never stay again. Awful rooms and uncomfortable, Springs showing in the mattress. No housekeeping. Chipped cups and plates, disgusting food and poor service. Didnt even have the decency to leave a lamp on at night to see when you got in and that was only 9.30pm !! place was locked down by then. No night cap at the Harbour H. Staff practically shoving you out the door on our 1st night of 2. Being honest and real if you are reading this .
annemarie m . 2023-12-29
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Stopped in for an unplanned lunch today after a short walk. The Staff member who met us was immediately really friendly and helpful. We sat in the conservatory overlooking the sea and had a really lovely lunch. There are light bites on the menu as well as full meals and our meal was cooked to perfection. I would highly recommend.
fionabF7735VR . 2023-11-17
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My husband and I stayed here for 2 nights in October. What a fantastic stay we had. First off, it's so amazing to stay at a hotel that is 100% dog friendly. Jackson our wee jack russel was welcomed at the door at check in and was given a sausage at breakfast. He wad a bit yappy at dinner time (sorry about that) but no-one batted an eyelid. Brilliant. Our room was a sea view room, we had a bay window with 2 chairs that we were able to watch the sunset at night. Fab. Only slight criticism, and it's not huge because we laughed about it, our room was in the eves, we're both 5ft 11 and we had to hunch to get to the room and then at spots in the room. We bumped our heads a few times but it made us giggle! Breakfast and dinner was superb- Karen looked after us nicely, remembered our drink order from the previous night. Thank you for making us feel welcome! Menu is varied, can recommend the chorizo pasta and the burgers! Chips are like chippy chips! Yum! We're already looking to book for summer next year, what a stunning place, so many walks and hidden treasured around the area.
Karenp65000 . 2023-10-20
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Room was fine, great view etc. fab shower breakfast was lovely and staff friendly. We booked a table in the bar on Saturday before heading off for the day. Knowing live music was on we double checked when we came back as it was clear the receptionist was “distracted”. The table in the bar was confirmed. When we arrived for dinner we were seated In the restaurant, while lovely, wasn’t what we booked for a night of music so we were moved into the bar. Now, we love all music but omg a heavy rock band in a small bar full of mixed ages and dogs totally missed the mark here!! We had to leave it was actually so uncomfortable, deafening and cringy. The band were good but definitely not right in this bar!!
10alwync . 2023-09-18
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We booked a last minute bed and breakfast for one night and we also had dinner. Our food was lovely and the staff were all very friendly and helpful. Our room was called The harbour view and was very cute but the only down side was a very old uncomfortable mattress, good value for money and would stay here again if the mattresses were improved
Fiona F . 2023-08-31
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Stayed here for a few days. Was given an apartment of Garden View which is down some stairs in what seems like the basement. The size of the apartment is very big and well equipped however there was a nasty musty smell and a very strong smell of bleach when we first arrived. This turned into a strong musty smell when we propt the doors open. The garden was a bonus and our dog loved it although we did find ourselves picking up after another dog as well. Staff were brilliant and nothing was too much trouble and the food is brilliant.
wennortheast . 2023-08-30
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Called in for a drinking asked for latte was told we don’t do them so had a standard coffee it was fine one of the staff talking there boyfriend while working holding hands over the bar.people bringing coffee in from shop across the road did not try any food.
alwaysforthepeople . 2023-08-21
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A nice little hotel to base yourself for exploring the local area. The staff are very friendly and the location is ideal.
john8567245922 . 2023-08-15
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My friend and I came up to Scotland for a few days and booked the Harbour House Hotel for a meal at 7 30pm. The food was mediocre at best and too long a wait for food.
yvonneu522 . 2023-08-09
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Amazing place, my wife and I ate here as they offered a fabulous Gluten Free menu alongside their normal menu. Dogs were welcome in the bar too which gave it a lovely charm. The staff bought my pup a dog biscuit during the meal which made my heart melt Location wise is perfect as it is 10 steps across the road from the beautiful marina and small beach
TravellerBusinessDGB . 2023-08-07
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Visited this restaurant at 5.30 on Tuesday 25th July which was a Pizza & drink for £17.95 night. We were first in the conservatory and asked if we could sit at the table in the corner but were told we had to sit at the...
Kathleen M . 2023-07-29
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Lovely staff, great atmosphere - dog friendly. The food was delicious - we returned to dine a second time. Especially recommend the seafood chowder and mussels.
Jenny B . 2023-07-15
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Excellent hotel overlooking the harbour. Very plesant and friendly staff. We had a large room with a view of the beach. Very clean accommodation, reasonably price and the food was to a good standard. Lovely harbour to walk around. Loved everything about the hotel and...
stephen h . 2023-06-23
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My wife and I had dinner in this hotel on Friday. Staff were attentive, good choice on the menu too! The food came well presented and warm. I opted for the Thai curry which was delicious and my wife had the Beef Olives which also...
alandeans63 . 2023-06-18
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Wir haben hier zwei Mal sehr gut gegessen. Es hat einen kleinen Wintergarten, in dem man mit Blick auf den...
Warummel . 2023-05-07
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Booked in here for food and planned on staying to watch the moot play entertainment on that evening. We got a drink and we’re seated in an empty conservatory for the meal, After ordering food we asked if we could move tables as the sun...
Rubberman1074 . 2023-05-07
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Stayed three nights and ate all dinners there plus breakfast. Very good especially with special offers. We’d booked for two nights and had a fabulous room with great views. We had to move third night as we’d added ot on last minute. Unfortunately this room...
DBellarby . 2023-05-06
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A wonderful place. The location is breathtaking, opposite the harbour and the shore, with superb view from the excellent glass fronted dining room. The rooms were very comfortable, staff extremely helpful and the food was delicious- best full Scottish breakfast I’ve had for a while!
WKR1990 . 2023-04-22
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Sat in the sun lounge and had an enjoyable lunch with good service and plenty of choice. Wife who is celiac supplied with separate menu which had a few choices although most of the mains were fish. Only downside to visit was lack of a...
locktech . 2023-04-20
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Stopped in for lunch recently. Staff too busy chatting to acknowledge we were in the building. The young man (Kieran) behind the bar was extremely rude and made us feel we were inconveniencing him simply being there. There is no way he should be in...
Reddingrambler22 . 2023-04-08
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We stayed here for 4 nights. We had booked a room with a sea view but were told on arrival we had been put in the adjoining annexe, Anglesea apartments with limited sea views .After some reluctance the member of staff asked us to look...
Bryn J . 2023-04-07
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We stayed one night. The room was lovely , not fancy but comfortable. The toilet was lovely but the shower door came off which-was a bit dangerous. The food was amazing and the staff were great
esther913 . 2023-04-01
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We called in here for lunch. There was a lovely open fire lit in bar and the staff were welcoming. We sat in the conservatory overlooking the harbour which was very scenic. We had the fish and chips which was without doubt the best I...
D1734VZkarenr . 2023-03-18
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Popped in for lunch ~ sat on the conservatory which boasts amazing sea views. I had the goats cheese ciabatta and mint chocolate cheesecake. Absolutely delicious. Served by a bright and cheerful lassie. Left happy.
jkitkat . 2023-03-14
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We visited this hotel for my birthday weekend . After a 2.5hr journey,We could not check in until 3pm hotel policy fair enough . No option given to leave bags etc .... On allocation of room 3 . we were sorely disappointed . Shabby rundown...
annie1872 . 2023-03-13
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We ate at The Harbour House Hotel twice during our stay at Port Patrick. Both the food and service were excellent. We enjoyed Mussels, Crab stack, Thai Fish cakes.
165juliam . 2021-06-11
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Popped in for lunch after a coast path walk. Really friendly staff. Ordered a Cajun chicken wrap and scampi with chips. Both were well prepared, nicely presented too. So glad to see places like this surviving after COVID-19. Well done - a definite recommendation.
Paul C . 2021-06-08
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One night stay at The Harbour. Delightful Port Patrick. Had a very nice night's stay with evening meal and breakfast. Room was at the side and in the Garden View room. Perfect rooms very clean, Covid friendly. Evening meal very well presented and piping hot. Enjoyed the meal and would certainly recommend it. Thanks again for making us feel very welcome. Jamie works his socks off by the way
T2922USgaryh . 2021-06-03
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We stayed here the night before taking a ferry to Belfast. Me, my wife and baby had a nice evening. Food was cracking, breakfast was unreal. Beds need new mattresses to be honest. Staff was great especially the guy serving us at dinner and breakfast. Would love to come here when covid is gone! Have to say our room could have easily been a suite if there was less beds and new mattresses. Would still love to come back here and to Portpatrick once covid has gone!
O8733PUjamesc . 2020-12-20
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Stayed a 2 nights dinner bed and breakfast midweek break in this lovely location with views out to the Irish sea early December. Superb food both for breakfast and evening meals. Although there is no parking within hotel grounds there was street parking within a short distance. Staff were very friendly and helpful. Room was large enough for 1person, warm very clean and a sea view over harbour. I didn't use my car during stay as I walked everywhere. I will definitely book another stayst the Harbour side. Covid restrictions were in place and I felt very safe staying there.
Hugh L . 2020-12-13
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Honestly the worst place I have been for dinner. The food is terrible and the staff are rude. There is a lovely hotel 3min walk called mount steward hotel. The staff are lovely and the food quality far exceeds the low quality microwave food served by obnoxious staff here!! I paid for dinner here and left and went to mount steward hotel.Also their bar has no beer on tap only cans. Says it all! AVOID
Ecustomer11 . 2020-12-04
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i feel i need to share my experience with fellow travellers to make people aware about this hotel, i booked this hotel through booking.com well in advance of stay as free cancellation was offered, after the covid restrictions changed i had to cancel my family trip, i personally phoned the hotel to advise of cancellation and also contacted booking .com to advise, within 5 mins i had cancellation from booking.com confirmed via email, thought no more about it until checked my on line banking and discovered that the hotel had taken full payment for the 3 rooms booked.Thinking this was a mistake easy to fix i contacted the hotel, left a few messages as the never answer the phone but no reply, tried again and got through to a member of staff, i explained my situation, told them i had left a few messages and asked when i should expect my refund, at this point i was told by said member of staff, QUOTE, " dont be so cheeky"Quite unbelievable, however was promised a manager would contact me the next day, next day nothing , the day after nothingPhoned again, no answer, left message, no reply, phoned again next day got someone who assured me he would leave my name and number on managers desk, still nothing, i am persistent and phoned again the next day, spoke to a lady who checked the system and told me that they had not cancelled my booking but put it on hold?????, despite my specific instruction to cancel, when i asked her why she could not answer but said she would call back which in fairness she did, to tell me that booking.com owed me the money , despite my bank statement clearly stating the hotel taking the money, again she could not answer so said a manager would call me, guess what i am still waiting.I have now escalated to citizens advice bureau, my bank and booking.com but its sad that in these hard times for all of us a business would treat a customer in this way, 0 customer service from this establishment, not interested once they have your money, beware
markbF3528VP . 2020-11-18
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We stayed for 1 night in room 6 the family room with our 9 year old. The room itself could do with updating and a paint as there were stains on the walls and the windows were dirty. Room was cold at night and after about 2 hours just pressing all the buttons got one radiator to work. Food was lovely, massive Scottish breakfast in the morning. Was a little cold however as its a Pandemic doors really need to be open. There was a one way system in place my husband used it most the time as no one else was he stopped as you had to pass people eating in the conservatory. Table service started off however as it was getting busy they let us take drinks out our self, the poor waitress was freezing. Tables outside had patio heaters 3 out of 4 worked. The village itself is lovely and would definitely return to Port Patrick for a visit.
DebsN78 . 2020-10-20
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The food itself here was very good and the portions were massive. I struggled to finish the burger (never usually a problem for me) which must have been nearly an inch thick. My partner also enjoyed the mussels and her side of chips were massive.A few weird things about eating here though. The one-way system seemed to be ignored by other guests on the way in and our restaurant table was right next to the bar to the extent we thought the waiter would be joining us. Also, giving someone a wire bowl with massive gaps in it to use for their discarded mussel shells is not ideal!That aside would be happy to return.
SMTID . 2020-10-19
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Stopped for a drink in the beer garden which was nice, but when we moved indoors we very quickly left. No enforcement of social distancing / no one wearing masks and didn't feel clean
jenc9592019 . 2020-10-18
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Stopped in for a coffee recently. The tables inside were filthy, I assume from breakfast service, and the server was leaning against the bar on their phone, not interested. Coffee was lukewarm when it turned up so asked for a hot one, came back the same but watered down and tasteless. Such a disappointment.
Fiona66 . 2020-10-11
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This was a welcome surprise. Really good eating on the harbourside with a nicely appointed restaurant and also outside tables to sit and enjoy the sun. The sun? Yep. Portpatrick has its own localised weather. Fish is of course plentiful and daily specials make the mouth drool. The Hotel is very well organised in terms of Covid-19 safeguards and implemented these with admirable consistency
Gerry D . 2020-10-07
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We visited only once and we were not asked for our details for track and trace purposes. Just didn't feel safe in these Covid times so we only stayed for a drink and left.For us to return they would need to seriously improve the Covid precautions and general cleanliness of the place.Sad to leave a bad review in such hard times.
Paul M . 2020-10-05
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Nice location and excellent to see the world go by if you sit outside . Good pint and tea here . Very clean and good covid 19 practices in place . The only downside and I don’t know why was it was not a welcoming atmosphere . Maybe it’s because of the virus !
graham c . 2020-09-21
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Tasty pub food and good service. I asked for a Malbec and although they didn’t have one, our waitress proactively offered to walk down the road to another pub they owned to get a bottle. She didn’t have to do this so it was appreciated.
H8072INgrahamh . 2020-09-07
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Sat outside for lunch with our dog. Good safety measures in place with lots of hand sanitising stations. Ordered the prawn salad and the cajun chicken wrap which both came with chips which were REALLY good! The salad was a salad for people who don't want a healthy salad, which is right up my street! It came with said chips, potato salad, coleslaw and a big pile of chips. Very filling and tasty, and the wrap was also great. Really friendly staff and great location.
theweekendishere . 2020-09-01
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Visited with my wife for a change from our hotel for a night. We both had the chicken curry, it was very good. Not too hot but just right for us, a plentiful plate full. After,we had a sweet. I had chocolate fudge cake with ice cream, my wife had rhubarb crumble and custard. It was lovely, although at nearly £7 each I wouldn't want to pay that too often !! Nice staff and a good experience. Thanks
frank1963_11 . 2020-08-21
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5 stars is not enough for the restaurant here. Have visited 3 times in a week and has been great each time. Staff have been super helpful and very polite. Couldn’t of asked for better service and wish I could leave more than 5 stars!
DarylDarlington . 2020-08-20
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Food was reasonable but service was poor and no adherence to most Covid regulations. No instructions before entry and most staff not wearing face masks when serving. Wouldn’t recommend this place.
69BobbyG . 2020-08-19
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Booked for 2 nights as a family. Room was dirty, cramped with lumpy old beds, cheap bedding and disgusting carpet. Stained bedding, filthy window sills/frames and rust running down the radiator. Wallpaper peeling and holes in the wall.The worst hotel I have ever set foot in. Food was average but way overpriced. Awful place. Younger members of staff were polite enough but management / senior staff could not care less. AVOID THIS HOTEL, there are plenty of other options in Portpatrick.
AB17271707 . 2020-08-18
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We managed to have a late lunch here during our short stay in the area. The food was served reasonably quickly and the staff were efficient and friendly. We had soup and Cajun chicken wrap, both of which were tasty and good portions. It was a reasonable cost for the meal and would be happy to go back. The hotel dining and bar were operating a one way system for ordering the food at the bar with poly-carbonate shields fitted and the food brought to your table. overall in the current conditions an OK place for lunch
Alan S . 2020-08-17
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Luckily the drive, weather and the village itself made up for the awful lunch experience.We were unsure whether to sit in one of the exterior tables without a team member so hovered about for ages to be told we could. My fiance ordered food at the bar. While waiting the two runners just kept coming out with plates baffled asking everyone and anyone if the plates were what they'd ordered - there weren't that many tables for food and none inside. The young male waiter also done a dash to trying and lift glasses and bottles that weren't finished.Our starter we asked to have with our mains as a sharing dish came and the waitress didn't know they were to come out together but came back out next minute with the rest. I had to ask almost three times before cutlery came, kicking 10mins after the food, my fiance got handed his can without offer of glass or ice. So we never bothered asking for salt or sauces. The couple next to us then complained as they'd sat longer than us and didn't get any of their food, and waited nearly 10mins for a response which resulted in the customer asking for a refund so they could leave. By time we finished our food 3 or 4 tables that were empty were overrun with crows as the tables weren't cleared and neither was ours. Hadn't seen a staff member in about 10mins.Very poorly organised for having 3 staff and a handful of tables dining on a small menu.
BlueDreams13 . 2020-08-15
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We hadn’t booked to stay here but it’s the sister hotel to The Waterfront and is where we got moved to. We had the Harbour View room in the attic which was cosy with a proper en-suite. Not suitable for tall people! Room was clean and food was lovely. We particularly liked sitting in the glass fronted extension to the dining area for our meals and watching the world go by!
384joannef . 2020-08-13
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Booked a table midweek on an overnight trip. Booked in ok and nice table overlooking the harbour. Food was pub grub and good value. Service was a little slow to begin with but it picked up. All in all a nice meal in nice surroundings
Jennifer M . 2020-08-12
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Went to this for a drink, most staff not wearing masks and/or shields, no evidence of sanitising outside tables, no encouragement of completing track trace info (a form is at the door but no reminder to complete it.) otheR guests came to the Bar while I was being served without masks or social distancing and when I moved away and told him why I got dogs abuse, he told me to drop death, made derivative comments about my body, age etc and the staff just ignored it! Unfortunately I had already paid. Guest and staff ignored the one way system so if you value you own health, don’t go there!!
883catharinaw . 2020-08-12
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We were booked in for 4 nights dinner as part of a package with its partner hotel.All social distancing measures were in place and adhered to by staff members.Members of staff friendly enough and food was OK on first night, but service was slow.2nd night food not the best but service was quicker.The Menu is limited and the remaining choices were not to liking and due to this fact we decided not to return for the following 2 nights, even though they had already been prepaid.I personally would not recommend at the present time but do understand that they are doing their best in the current covid climate.Things may hopefully improve in the future.
dalglish07 . 2020-08-09
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Arrived for 2 nights. Pub was mobbed. No social distancing. No masks. No table service inside or out. Very loud music meant peop!e had to shout. No soap I. Hotel room. Food bland and basic. Staff miserable. Gave feed back when we checked out a day early and not interested in this. No reply to email complaint.
920alisong . 2020-08-05
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Nice, relaxing couple of days spent here. Really nice room with a side view to the harbour. Food was excellent and staff very courteous and friendly, especially Shevonne, young girl who was happy to help and interested in how our days out went. Somewhat confused about last review, yes there was music but it was background music and at no time did we need to shout to be heard. Will be back.
Kenny C . 2020-08-05
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I wouldn’t recommend visiting here. The food was bland and a lot of it had a very strange taste. They’re generous with the portions and it wasn’t expensive, but it also wasn’t good. The windows were so filthy that I thought the clouds were amongst us.
Chris-Tyse . 2020-03-22
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Stopped off for some lunch following a walk along the coast. The club sandwiches were great and there was a decent selection of beer to wash it down.
Kirkhamcow . 2020-03-16
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We visit dumfries and galloway at least once a year (usually more) and had yet to venture to Portpatrick.we are so glad we did.wednesday 4th March.gloriously sunny but still quite quiet as it's early in the season.A few people were dining at the outside tables but we opted to eat inside as it was dog friendly. We were served by a lovely,friendly lady,the bar was nicely decorated+ clean. There is also a wonderful glass conservatory type room on the front of the building with fantastic harbour views.A good choice on the menu.we had a chicken+bacon club sandwich with chips(bacon cooked exactly how I asked-many many thanks)and the scallops starter as a main. The food was lovely. We will definitely come here again and would recommend.
trennison39 . 2020-03-10
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Blew in to this hotel as we were staying at the sister hotel down the road and their restaurant was closed!We didn't mind as it was just toh and me, so was a bit of an adventure. Food was good for the price but I would go elsewhere if I wanted great food with a nice atmosphere. Staff were very nice. Food was very affordable and wine was nice.We had nothing to complain about
Happytravelperson . 2020-03-10
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Well - a fabulous wee nugget of an establishment.Room ready early, clean tidy, although a bit compact it done the job. Popped down to the bar to be efficiently served a pint of Menebrea lager for a very acceptable £4.25.Off we popped to a wedding & popped back later, so we didn’t see much of the establishment, until the following morning, well there was a breakfast to behold, Arise Sir Waterfront, absolutely fabulous !!The breakfast room is a conservatory with a seaview and a half - perfectly cooked breakfast excellently served.. You will struggle to beat that a one !!
Scott M . 2020-02-29
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Food was just ok, not cooked brilliantly and service rushed. After the manager’s response to another diner’s feedback I can see why!
Clare W . 2020-02-28
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Popped in for lunch, 1.15 on Friday - advised that our friends would be joining us about 1.30, so would delay ordering... we were told we'd best ring them as the kitchen shut at 2 and the Chef would just walk... Not a good start.2 of us ordered Fish and Chips - seriously over-battered Fish and undercooked chips. The other two had wraps which were "OK" and shared a portion of undercooked chips.Even if everything had been top quality, it is quite a pricey place, so mediocre over-priced food doesn't make a return trip likely, which is a shame as it has a great location.
MrMarkL21 . 2020-02-24
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This is a pub. They serve average bar food although they charge city restaurant / bar prices. Prices increased again this week. A single course bar meal with a drink is now just shy of £20 pp, this is 50% higher than the £13 price I paid for the same meal and drink this time last year. The food is of reasonable quality, but expect to pay city centre prices.
Gazza324 . 2020-02-22
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Staying at another hotel but came here in the afternoon for soup and roll and beer. Amazing soup. Came back in the evening to live music and sat at the bar. Two girls on playing guitar and singing. Very good, simple and enjoyable. Bar staff friendly, especially the man - i think was the owner/manager. Wish we would have booked in here as atmosphere far better. Would recommend.
Jennifer L . 2020-01-26
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Had a few drinks at the start of the evening in this Bar. There are no 'frills' in the Bar itself where dogs and humans are made very welcome. The Staff are friendly and quick to spot those wanting served. There is a lovely glass Terrace where you can have a meal with a view and also a coffee lounge. I believe this is a sister hotel of the Waterfront - so you're not seeing double if you see the same Staff here as you have been served by there. Worth a visit busy atmosphere.
625sandra . 2020-01-06
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Last year our family of four had mains and a coke for £50.30 in total. This year we had the same but it came to £69 - quite an increase in price in 12 months!
David R . 2019-12-29
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We went to Portpatrick just to eat out.We orderd starters and mains.We had mussels Burger and Kids had fish and chips.It was all homemade and you could taste that.
ChantalS1148 . 2019-12-28
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I recently spent 3 nights with a couple of friends in one of the apartments adjacent to the hotel. The apartment was very comfortable, warm and cosy. It was clean and well equipped, though it was ready for an oversight check as a few minor things needed fixing, like replacing light bulbs etc.
sally t . 2019-12-02
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Ambiente carino con vista sul porto di Portpatrick. Si sceglie dal menu e si ordina al bar. Ottime le cozze locali e anche la carne è gustosa. Scelta interessante di birre locali e non. Servizio gentile e prezzi abbordabili.
marcobA5663AG . 2019-11-24
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Not the best weekend away we have had. Front of house staff should remember that couple visits are just as important as coach tours. We went for a wedding and wish we had stayed else where. One member of staff told another wedding guest who wasn't happy about the room that if she wasn't happy could go elsewhere. Not good enough
Ina F . 2019-11-03
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Spent the last week of October in Portpatrick and having been there several times this is our go to pub, always great service, great food, and great atmosphere, can't wait for our next visit.
simonandcat . 2019-11-01
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We popped in here earlier this week for a bite to eat at lunchtime. Staff very helpful as it was nearly 2pm and they served us without any problem. It was a lovely bowl of soup but the crusty roll was not cooked enough and generally this was not worth £5.75 pp. Very disappointing compared to other meals we had in the area.
Diane F . 2019-10-25
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Nice, friendly staff and large portions but very limited if you dont eat meat. If you are vegan then don't bother but my partner and son were happy with the fish dishes and said it was lovely
Coastal824963 . 2019-10-23
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Our 2 families of seven had dinner here and chose widely from the menu, and everything was very good. Even the fussy children enjoyed the 2 courses they had. We enjoyed our family time here in the comfortable surroundings. I personally found it hard to choose from the menu as there was a lot that appealed to me being a seafood lover. A Tapas styled selection of the seafood offered at this establishment would had suited me that night. Thumbs up!
BMaksy . 2019-10-10
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We've just had a meal of the Harbour House Burger and Chicken Curry. Both were fantastic. Highly recommended. Great view also over the Harbour with setting Sun if you're lucky.
mcw68 . 2019-10-10
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Great place for food and a drink the manager had no tables left on Saturday we turned up for some food but soon araiged us a table in the lounge and took good care of us makeing sure we got our food
brawn2014 . 2019-10-10
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If you like very loud music while you drink your coffee and don’t really want to hear what your companions are saying then this is the place for you! Not a pleasant experience for morning coffee. The part for coffee only was full and we were directed to the bar area where two young girls were chatting across the bar. The music was turned down marginally when we entered. It’s a shame as there was a great sea view but I had to drink up quickly and get out.
Esther S . 2019-10-06
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I plumped for soup n a portion of chips to accompany a wrap filled with chicken, cajun style with plenty of peppers etc. The waitress, whom was tremendous, said that it was a wise choice. What wasnt though, was adding the chips And the soup, either would have made a substantial meal. Both, well this was just ridiculous. I struggled, manfully to finish n nearly got there. The piping hot soup was fresh, zingy and appreciated. The chips, not triple cooked but well tasty enough. The wrap was indeed spot on, really tasty AND huge. Nice n fresh too.
derekl776 . 2019-09-30
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Had always wanted to visit here, so glad we did. Very quaint village, people really friendly. There’s a row of hotels with bars that were fairly lively on a Friday. We stayed at the harbour house hotel in room 8, this was up some windy stairs with squirky sloping roofs. Our room was good with views to die for, although if your tall like my partner you’ll have to watch you don’t whack your head on the low ceilings the toilet/shower is internal and Very tiny but it was ok for overnight stay. The bar/restaurant area was lovely, breakfast was adequate too, cold & hot choices, staff welcoming & friendly, will definitely return.
Lpaganuk . 2019-09-29
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We just popped in here for tea and cakes which were Delicious. They also did meals including a lot of fish dishes but we didn't have time to sample these, next visit we will as the all looked very good.
Happy-tyke . 2019-09-23
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Very helpful staff made you feel at home good menu with a variety of tastes. Price was reasonable and the surroundings relaxed with good views of the harbour
Thomas T . 2019-09-20
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We popped in for coffees. It was pricey but decent, served with a tasty shortbread biscuit. Service was reasonable. Well located on the harbour front. They have indoor, outdoor and conservatory seating.
301lisa33 . 2019-09-11
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246 Opinions
Awful...avoid. You can tell the owner has lost interest. Carpets coming away on stairs, fraid carpets in bedroom, hole in bedroom wall, tiny tv, bedding dirty, everything dated and feels dirty. Only decent thing was breakfast...do not book unless desperate.
9 Opinions
Very efficient staff, very fast working staff, School children arrived when we were in Greggs, Always visit here when we visit Lockerbie.
14 Opinions
My wife and I buy from this establishment on a regular basis and find them hard to beat, the quality of their products are second to none. Well done to all concerned
40 Opinions
Great little pub. Had a wait for food, but it was worth it. Portions are huge. There is no such thing as 5 wings as the menu advertises was closer to 12. Guy, behind the bar was amazing. I couldn't fault him. Limited on tables is the only downside, but on a Tuesday night in October, got a seat.