Harbour House in Fife

I visited this shop with my husband and two children last month and I had only been in for a few minutes and I commented on a beautiful hairband for my daughter. Before I even picked it up or looked at the price the sales advisor shouted over “that’s very expensive”. I was horrified she said that and I just smiled and walked out of the shop with my family. I am Pakistani and was deeply offended as the sales advisor was nothing but polite and attentive with the white customers in the shop. I will never return to this shop again. I received nothing but respect and great customer services of all the other shops in the area.

First time visiting there with my mate. We had delicious hot chocolate drink. Lots of lovely gift, I purchased 2 vegan soaps. 2 ladies are really friendly staff and helpful.

Lovely little shop, lots of lovely high quality goods, very tidy, lovely coffee and cakes ( these surpassed our expectations). My daughter purchased a lovely poster/ print as well. Would highly recommend!

Visited here on a day trip with family visiting the fife coast and found a gem of a shop with the scones with clotted cream and jam a highlight also lots of lovely gifts to purchase. staff very friendly and helpful in giving us information for places to visit on the day . Wish it was nearer to us as I would definitely be a regular if I did .

Enjoyed coffee, cake and a browse in the gift shop area of this lovely café. There's an appealing and interesting range of cards, gifts, scarves and clothes, books and giftware for babies and children. If you're looking for something special abd different, for any occassion, this is the place to go. Wish I lived closer so I could make regular return visits.

Popped in for a coffee whilst on holiday. Enjoyed a lovely, reasonably priced coffee and home made scone. Staff were very friendly and welcoming. there are also some nice and quirky gifts for sale.

Been here before, popped in for a quick coffee and cake stop with grandchildren. Friendly staff, excellent coffee and brownies. Happy to see standard maintained.

Visited this lovely little coffee shop/gift shop several times during a week's holiday in the East Neuk. The selection of home baking was great and the quality impressive. The staff were friendly, polite and helpful on every occasion. Will definitely be back!

While holiday in the nearby kilconquar castle estate, my mother, grandmother and I decided to go for a coffee after a walk on the beach. The staff didn't even look up from their mobiles behind the counter as we entered, when I moved a chair to fit my son's pram in i was glared at (still no hello from anyone) before they looked back down. Not a single appetizing cake on the counter and when we asked if there was any scones she replied "No, sold out" quite abruptly before her colleague slammed a gingerbread wrapped in cling film down. Needless to say we got up and left still hungry, and both shocked and dismayed that for some tourists this may be their only impression of Scotland. They should be ashamed of themselves.

Surly service and over-priced coffees do not sound like a recipe for a good place to stop. I've mistakenly tried Harbour House before and sadly little has changed for the better.

Lovely cafe with good cake options, friendly staff. Lovely choice of cards and gifts for you to mooch around after a catch up.

Dropped in for a cappuccino and a piece of gingerbread ,very pleasant young girl serving . What a pretty cafe and gift shop with cards and bric a brac . A nice selection of cakes and bakes

Been here several times when staying in Elie. Coffee and home baking are excellent and staff really helpful. They also do gifts and have a wide range, with more available on the website. We recently took our granddaughters there for a snack, and one of them was really keen to buy a mermaid doll. By the time she had decided, someone had bought it but staff organised to get a similar one to us by post later, which will really make a little girl very happy.