Happy Phoenix Chinese Takeaway in Broxtowe

Ordered from here many, many times. Every time, without fail, the food is late, but we've kept ordering because the food is really good. Unfortunately, once again, the food is late, and customer service on the phone is very poor. I think this is now the last time we're ordering from here. Such a shame considering our years of custom.

Wouldn’t even give one star if that was an option. Cannot comment on food as it arrived nearly 2 hours late so I turned it down as it was cold. Rang having to chase my order to say it was on it was after waiting 1 hour 10 mins and then having to ring back again another 20 mins later and they said they would ring to find out where the driver was… got a call back to say the driver was on my street still took another 10 mins for him to turn up saying he’d only just left and the restaurant were lying that he’d been left ages ago yet the food was luke warm. Took until the 3rd call for an apology. I would not recommend at all and definitely will not be returning. Fully ruined my evening!!!!

Happy Phoenix is a real find for anyone who loves authentic Chinese food. This place offers dishes that truly capture the essence of Hong Kong-style cuisine, and they do it at prices that make it easy The menu has a lot to choose from, so whether you like your food with a bit of a kick or prefer something milder, there's something for everyone. Favorites include classics like sweet and sour pork and perfectly seasoned stir-fried vegetables and more. Overall, Happy Phoenix delivers a fantastic dining experience that feels like a true Hong Kong meal, all without breaking the bank.

Lovely Chinese food. Always go here.

Surprisingly excellent! Cannot understand the negative reviews here for this takeaway. Salt & chilli wings best I’ve had. Crispy shredded beef CRISPY!!! and delicious and not drowning in sauce. Excellent delivery too. Prompt and friendly.

Ordered from here as my usual local was closed. Unfortunately, my order took 1.5 hrs despite an original estimation of 15-35 minutes. The food was hot, but seemed to consist a lot of cheap frozen items that were nothing special and the Chow mein was very bland with little chicken in. I also ordered duck spring rolls which they called me to say they didn't have any although I got a cheaper alternative, there was no offer of a refund for the difference. The delivery driver then tried three doors before mine and then just waited at the end of the path and held the food out for me to come and get from him instead of coming to my door. Sadly, I won't be ordering again any time soon.

The lady boss is very easy-going, the staff is patient, the delivery personnel are professional and punctual with delivery times, and most importantly, it's the tastiest Chinese takeaway I've ever had.

Turned up 20 mins late. Very overprice for the quality and the service was poor

Absolutely dreadful, we were so spoilt with the last owners. We had King Prawn Curry and Sweet and Sour Chicken. The curry was dark brown thick sauce that tasted like beef and you could feel the uncooked thickening dreadful, made me feel sick. The sweet and sour chicken balls were chunks of different sized chicken looked as if they had been doubly fried. The sauce was brown and didn’t taste like normal sweet and sour sauce. Avoid!!!

We ordered aromatic crispy duck and it was truly awful, burnt to a crisp, would never go there again.

Just moved into the neighborhood, and decided to try Happy Phoenix, though with some slight trepidation because of recent negative reviews. Don't believe them! Ordered a couple starters (sesame prawn toast and pork dumplings) and three mains (Singapore fried rice Kung Pao chicken, and the black pepper sauce house special). All items were delicious, and the food came out much faster than the initial estimate. Much better than takeaway standard - this is a really worthwhile place to try out. Highly recommended.

Had food tonight. Was disappointing. The chips looked like they were a week old, the curry sauce looked like wall paper paste and I only had 1 prawn ball, most of it went into the bin 🤢🤢🤢

Great Chinese takeaway with a vast menu

After moving further away from Happy Phoenix and not finding a good chinese, we returned to HP after 18 months, knowing that it had changed hands. Not disappointed - really good food, delivered well within the time they said. The rice was some of the best we've had. Will be staying with them from now on

Every time I visit Nottingham I visit the Happy Phoenix. Every meal I have had has been excellent, plenty of it, hot and freshly made. I will return again and again.

We had ordered from Happy Phoenix in Beeston before when it had changed hands and found it awful but being a long time has passed since then we thought we would give it another go as it very near to where we live..... absolutely terrible we had king prawn curry and fried rice and a banana fritter to follow...I would never recommend this place...it was truly horrible and I was promptly sick when I had finished it.... never again will we go there...

Ordered from here before never had a problem. This time waited 1hr40 after being told it would be no longer than an hour. Rang after 1hr20 told it would be any minute. Arrived after another 20 mins. Said I didn't want to pay full price - to be honest I would expect it free after that long. The delivery man told me £15 which was about half price so I paid him. He came back to my door 2 mins later and then told me it was £30. Handed the phone over to me was told over the phone no he had told me £30 all along. Absolute bull**** I know how much he told me. Customer service was disgusting. Handed the food back to him. Had to cook dinner late at night whilst settling two young babies who's routines were completely disturbed and were woken up by the deliveryman returning.

Must recommend The Happy Phoenix had a lovely meal from there last Friday night arrived on time was piping hot definitely be ordering from there again

Best Chinese takeaway in Beeston. Try the Malaysian Sambal Fried Rice if you can handle spiciness. Its amazing and pretty authentic Malaysian. Will order again

Not good at all i asked for a adults portion duck chowmein and she gave me a baby portion I paid 16 pound for that and for that price I should have got a big one so not happy at all and also they forgot to put the meat in

Very good food. Possibly best chinese in Beeston.

Brilliant Chinese had by myself and family. One of the best I’ve had - all freshly prepared and the flavour really comes through. Would recommend the crispy beef. Definitely coming back. Owners and staff are all lovely!

The first order we decided to try was Roast Pork Chop Suey, Kung Po Beef and Special Fried Rice. Roast Pork Chop Suey was delicious. Kung Po Beef was a bit bland, and Special Fried Rice contained more Chicken than anything else but was nice. Ordered for a second time, I had the same Chop Suey as i loved it, hubby went for Sezuan Beef, I said to make it a bit more spicy, they certainly did, maybe a bit too much haha. Chips were a disappointment but Special Fried Rice was a better mix of the ingredients listed

Imo, the best chinese in Nottingham

Lovely food friendly staff and great service all the food has been great I really love the dim sum and new menu wish you all every success

Lovely meal, lovely staff, especially the delivery lady

I had the most amazing takewways last Friday and again last nite. Very good choice. The food was of a very high quality and very hot on arrival both times. It was that good there was nothing left for the next day. Well done to the owner for serving such fantastic food and to all her staff especially June for her superb telephone manner and to our lovely delivery lady who was also very polite and pleasant. I strongly recommend that everyone tries ones of happy phoenix's lovely meals. Credit goes to the owner and her staff

I'd give it 10 stars if I could. BEST CHINESE EVER!!! B e a utiful food and fast friendly service. My go to place for ordering Chinese. 😁

Had a good chilli beef, enjoyed it and would recommend.

Fantastic food! Slowly going through the whole menu 😅 everything so far has been so tasty, cooked to perfection, friendly staff and fast delivery! Definitely one to try if you haven't already! 😋

Not even worthy of 1 star. Worst Chinese I have ever had! Do not order from there! I ordered salt and pepper chips, salt and pepper chicken, egg fried rice & curry sauce. The chips looked like they had been fried over and over and were brown in colour full of grease. The salt and pepper chicken was small pieces, that overcooked that it was like a crisp tasted like there was no chicken in there. The curry sauce was brown in colour (unlike the normal yellowy colour of chinese curry) it tasted very salty and nothing like curry sauce. After complaining to the restaurant they said ‘thats just how we cook it’. No offer of refund or fresh food. After I said this wasnt acceptable they finally offered me a fresh chips. Appalling service and even worse food.

Very busy shop. Best to ring your order in and collect.

Ordered the Set Meal for 2 for collection. Satay chicken skewers and ribs were excellent. The sweet and sour pork Hong Kong style was divine. The beef and green peppers in black bean sauce was also very tasty. Most importantly, everything was hot and freshly cooked. How do I know? Because I arrived a bit early and watched them cooking it! Finally, no MSG aftertaste after eating the meal nor the next morning! Highly recommended!

Recently under new management, three of us ordered a Chinese meal, I had chicken and cashew nuts... it was under cooked and tasteless. My husband had a pancake roll which he didn't like at all. I couldn't even eat my food. Our friend ordered Singapore fried rice only to find it didn't contain any meat that he is used to and he said his main dish wasn't up to much, he also ordered pancakes and shredded duck but it wasn't shredded. We used to go to this Chinese a lot but now it has new owners we would never go there again, spent 38 pounds on the food as well, we all ended up feeling hungry and I for one have not felt right since....

First time ordering with the new Happy Phoenix, result bloody disgusting. Food Luke warm and a meal for £15 + which should of fed two easily but wouldn't of filled two tea plates.

Very good takeaway, big shame that the owners are retiring, will be missed

I drove myself due to £3 delivery charge ..ariived only to find out it was cash only so had to goto a cash point..it tasted nice ..although taking my third spoon i found a fried hair ..naturally i threw it Away ..felt phisically ill ..almost had to vomit ..that would sugest they do not wear hair nets .first and last time ..i will not be goimh back waste of my money

Best Chinese takeaway in the area. Quality and reliable food. Cash only.

Chips are terrible,food never Arrives HOT ,,which is a sure sign it's not fresh ! It's gone down hill ,sorry but you guys need to put quality not quantity FIRST !

The best food i have had in years , great service go value

The best way to describe the Phoenix is an understated little gem. Great takeaway that keeps pulling us back.

First time tonight, beautiful food,spare ribs amazing, definitely my regular from now on x

All dishes excellent. we'll be ordering again. Seshuan beef, spare ribs contonese, beef chestnuts, bamboo shoots

We love Happy Phenix. The ribs are amazing. The staf is very friendly and they are almost the onlyones who has dim sum. We can't live without our local chinese.xx

Fantastic lush hot tasty food. Very friendly and nothing is to much trouble. Highly recommended. 5 stars all the way

Was hot , tasty and delivered on time. This was our first time as recommended by a Freind. Thank you

Best Chinese take away we’ve had for ages!

Thks to CV19 we decided to treat our family to a Takeaway. I left it to our son in law. So perhaps I was a little sceptical. Helped by his wife he chose. HP for Saturday night. fairly early as we had two young grand children. By all counts it was a delightful experience. Looking at the Menu this was clearly laid out which made it easy for us to choose our preferences. Altho' it took 20 mins to get through it was easy to place an order for both parties. As arranged my daughter collected it paying Cash. and delivered our portions packed nicely in a box on which was written "Take care. Be safe" . The portions were generous the food was delightful and nice and hot. All in all a delightful experience which would to repeat soon as prices were very reasonable..

Real excellent Chinese during the government lockdown. Very pleased and will be coming again. Recommend the crispy chilli beef.

They are providing a great service and good food during the coronavirus crisis. We should continue to support businesses like this so that we can maintain some sort of normal life. I had a takeaway from the Pheonix and it was service as normal, good food delivered quickly. This is my go to place in Beeston for a Chinese takeaway Well done.

Much tastier food than other local businesses. King prawns and mushrooms is a favourite for us. Staff friendly. Don’t be put of by the look of the place.

Use once every 2 weeks.for works meal.always ready on time when we collect for 8 people.goid food reasonable price.good service.also they deliver around beeston.never had a bad one yet..been using this takeaway for 4years.

Good service, excellent food, wife and myself enjoyed it all and fell in love again

This is a family run business that has been going for Atleast 20yrs. Always tasty & great service. Recommend their crispy shredded beef!

Eat here about once a week. Never lets me down. I am extremely picky about Chinese take aways and this one is top notch. Delivery is always quick and efficient. Very well priced. It is cash only which is probably the only downside. Crispy Cantonese rolls are a great starter.

Prices gone up.... quality definitely gone down ! Once our favourite Chinese, but won't be ordering again

The special curry and fried rice is a thing of beauty

do not know how they stay in business . as been phoning for 15 minutes with no answer .. bad service

Used before very good food, but tonight I have been trying for half an hour to get through to order, no joy, now have to sort out alternative food for tonight... Not happy at all

Amazing quality food and lovely staff

Class a food again the best for many years . love the place and the open kitchen such a nice staff 100 %

I rang to check that they delivered to Toton,which they did. The staff sounded very pleasant.The meal,which was for 9,arrived in good time and was very reasonably priced. It was simply delicious! Every item was fresh,and enjoyable. There were extras like spring rolls included. This made for a perfect family evening. We will definitely be ordering from here again soon. Thankyou.

My local Chinese that I have used for some seven years. Nothing special in terms of choice but the food is consistently good. Beef curry and pancake roll is my favourite. Closed on Tuesdays. Cash only. No web site.

Fantastic value, friendly service and quick delivery; although we do life on the same streeg

Food okay, hygiene rating pretty poor.

Good portion, wonton soup and hot & sour soup highly recommended

Such small portions for a very high cost!

We love happy phoenix. Never order takeaway from anywhere else in beeston. Fresh tasty food. Every dish is delicious. Great value. Good sized portions. Friendly staff. Highly recommend.

Very poor service. A child taking telephone orders, the result of which is no delivery after more than an hour wait.

Been using this Chinese for over 15 years and there amazing always hot fresh food.. definitely recommend 🙌🏼😊

Lovely Chinese food . Always gone there ,always good quality food . Tried the rest come back for the best .

Just brilliant so tastly and fresh. Husband raves about the Wandering Dragon! So pleased to have this on our doorstep.

After Wing Xing went from great to a total disappointment, the hunt was on for a new Chinese. Tried a couple which were decent but nothing special. Happy pheonix isn't on any of those online order sites, so I went and got a menu from the place and it was worth checking it out, don't let the aged shop front fool you, this place does some great takeaway, I have to mention the crispy chilli beef, the best I've ever had from a Chinese as it was actually crispy and not gone soft from resting in its sauce too long, you could tell this stuff was fresh and it actually tasted of beef! Everything else was great too and the pricing is competitive, they even threw a bag of prawn toasts (again better than others I've tried) and veg samosas on the house along with the standard prawn crackers. The woman on the phone was very polite and the order arrived pretty much exactly at their estimated time of 30 mins. This is going to be a regular from now on for sure!