Based on 282 opinions finded in 2 websites
Based on 282 opinions finded in 2 websites
Opinions
I came here with friends and family on a Sunday for the all inclusive buffet. I have to say, every dish was amazing, the staff were really good and they went over board for my Vegetarian freind. I highly recommend this restaurant.
Phil T . 2024-11-17
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So disappointed with our meal last Wednesday - we are regulars at Dragon Wells and it's usually fantastic food and reasonable prices. They now have a new menu and our bill was up by approx 35% - even though we had less meals! The wait for the food was extremely long despite the fact there were only two other tables - when the food finally arrived one dish was almost cold. The only positive was the person who served us - he is always really friendly and seemed embarassed and apologetic. Unfortunately I don't think we'll go there again.
DianeinNamibia . 2024-11-16
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Just had a fantastic meal tonight. We've never had a bad meal yet. Very obliging and friendly. The chef certainly knows how to cook a good Chinese.
Karen O . 2024-10-30
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We are regular visitors to this restaurant in Eastwood, and have to give it 5 stars. Would give it 10 if it was possible!!! A couple of months ago we took relatives of ours (as we always do when family and friends come to stay) to eat here, and unbeknown to us one of our party dropped some money on the floor. As the guys running the restaurant know that we drink a couple of doors down in the Dog & Parrot, one of them came in and asked if one of us had lost anything during our visit. On checking, we discovered that one of our family had lost some money. It was very promptly handed back to us. We cannot fault their honesty, or anything else to do with them. The food is always excellent, along with the service. We are always made to feel special from beginning to end. Many, many thanks for the excellent service.
Aileen Baker . 2024-10-26
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Excellent food and really helpful, friendly staff.
paul dudley . 2024-10-23
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The food was so good honestly highly recommend it for any one who loves Chinese food. I will definitely be returning. Every dish was made to the best standard and had an amazing homely feel due to the heart warming service we were provided with.
Rose M . 2024-10-11
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The Sunday buffet at Dragon Wells is a fantastic dining experience that stands out for its wide variety of food options and excellent service. From the moment you walk in, you're greeted by a warm and friendly staff who are attentive throughout the meal, making you feel welcome and well taken care of.
Alyan M . 2024-10-07
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Stay away!!! I prefer not to pick at other peoples work but this was bad I’m confident chicken in the curry was FAKE chicken it was slimy, rubbery and just disintegrated no grain or muscle fibres to it just a lump of jelly They likely used CREAM in the Curry sauce which had separated from being sat under a heater for so long The sweet and sour sauce appeared to be 50% sweet and sour and 50% KETCHUP to bulk it out Tiny selection of food and options were filled with massive chunks of onion and carrot to fill out the dish and make it cheaper the food was room temp and clearly was being microwaved as they kept topping it up with small dishes every 5 minutes I dread to think how long it had been out there Glasses for drinks were dirty and had solid bits of food stuck on them I wouldn’t feed it to a starving child if they begged me for it
Aaron Penny . 2024-10-06
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Tried for the first time. They started doing a buffet option on Sunday only, which I tried. You still have the option of ordering from the main menu if you prefer. In my opinion, the buffet menu was really good value for the money £20 per person, To start with, They brought prawn crackers out with a sauce, while we waited for the starter, the starter came out on as a platter, which you can order more of, the mains you go up as much as you like, afterwards they offer a tea or a coffee on the house, I would highly recommend the food was delicious, constantly checking and filling the buffet station up, inside is stunning, drinks plenty of choice, the staff are very friendly too they can't do enough for you, I've got to say I will be returning again.
Rochelle . 2024-09-24
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Nice place, well worth a visit. Sunday offers buffet which is reasably nice, with a variety of food. Little dated. Cold plates, and bathrooms could do with a freshen up and soap. But really nice service from staff.
Anthony Eleftheriou . 2024-09-22
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All round bad came for buffet few weeks ago it was cold and beef was slimy 🤢 wasn't nice like it used to be down hill since new owners have took over and overpriced for buffet at £20 each and small amount to choice from
Stella Meakin . 2024-09-20
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Took long time to be served. Customers who came in after me and my partner got their meals way before us. Staff were asbismal and not very attentive
Nikki Thompson . 2024-09-07
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Easy to book, had the set menu for 4 which was very tasty and very filling. It was fairly busy and the service was good...only asked us once about drinks though and had to get their attention to order more
Cazza 112 . 2024-09-07
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Very good place to eat Very nice food testy. Bussy place. Highly recommended.
murat yuksel . 2024-08-31
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Went on spur of the moment while staying locally, so glad we did the food was excellent and the surroundings and staff were lovely.Had a set meal for 2 which was more then enough to eat.And definitely good value for money,Only slight issue was the time between courses was quite long,but that gave us time to prepare for the next dish.would definitely go again if in the area.
Michael Duncalf . 2024-08-21
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Most expensive Chinese in the area. The food was just very bland especially the egg fried rice and vegetable dish, the chips were a smaller portion than I would have liked and also they were only luke warm, although on a positive note I could tell the food was decent quality and the service was good and came at the estimated time
Florence Gillaspy . 2024-08-20
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Beautiful food. Not had a bad one yet.
Karen Ormshaw . 2024-08-17
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Delicious, authentic food and a warm, attentive staff make for an amazing dining experience at the Dragon Well Chinese and Thai Restaurant. Strongly advised for an unforgettable dinner!
Michale . 2024-08-16
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I recently had the pleasure of dining at Dragon Well Restaurant, and I can confidently say it was an exceptional experience. From the moment we arrived, the staff made us feel welcome with their friendly and attentive service. We were seated promptly, and our server was knowledgeable about the menu, offering helpful recommendations.
Pravin Parajuli . 2024-08-07
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The Chinese and Thai restaurant is an absolute gem, offering an unforgettable dining experience with exceptional service and delectable cuisine. The dishes are a perfect blend of authentic flavors, meticulously prepared, and beautifully presented. The staff is incredibly attentive and friendly, ensuring every guest feels welcome and well-cared for. Despite the occasional baseless negative review from competitors, the overwhelming majority of patrons are thoroughly impressed by the restaurant's quality and ambiance. The serene atmosphere and exquisite decor enhance the dining experience, making it perfect for both casual meals and special occasions. Overall, this restaurant is a must-visit for anyone seeking the finest in Chinese and Thai cuisine.
Alyan M . 2024-08-07
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I recently dined at Dragon Wells and had an outstanding experience from start to finish. The restaurant's name alone evokes a sense of mystique and adventure, perfectly setting the stage for an unforgettable meal. The service at Dragon Wells is exemplary. From the moment we walked in, we were greeted warmly by the friendly staff, who made us feel right at home. They were attentive without being overbearing, ensuring that our dining experience was comfortable and enjoyable. The food was nothing short of spectacular. Each dish was a delightful fusion of flavors, prepared with the utmost care and presented beautifully. The menu offers a diverse range of options, catering to different tastes and dietary preferences, ensuring that everyone in our party was satisfied. Overall, Dragon Wells excels in both food and service. The combination of a charming name, excellent service, delicious food, and a welcoming atmosphere makes it a top choice for anyone looking to enjoy a memorable dining experience. Highly recommended!
Sandesh Ghimire . 2024-08-07
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Dragon Well Chinese and Thai Restaurant offers a delightful culinary experience with its flavorful dishes and warm ambiance. The menu boasts a variety of authentic Chinese and Thai options, each prepared with fresh ingredients and a perfect blend of spices. The staff is friendly and attentive, ensuring a pleasant dining experience from start to finish. Highlights include the pad thai and kung pao chicken, both bursting with rich flavors. The clean, inviting atmosphere adds to the overall appeal. Highly recommended for anyone seeking delicious, well-crafted Asian cuisine.
Suman . 2024-08-07
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Beautiful place, stunning food & lovely staff! 100% recommend!
Natalie D . 2024-07-22
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Great service excellent food at a reasonable price
michael palmer . 2024-07-21
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A Really tasty Chinese and gluten free meal. i was very impressed with the flavour of the Chinese as I usually feel like it’s bland and this definitely wasn’t, I loved it. The Staff was friendly and accommodating…Thankyou I’ll be returning!
Marissa Hunt . 2024-07-20
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Wow what a departure from what used to be. The place is a shambles now. I’ve had quite a few nice meals here, staff used to be excellent and it was a great experience. As of late though staff are really not trained well enough to be front of house and seam to barely know why they are there. This place has gone very downhill and can’t hold a candle to what they used to be. Service is poor, they seem to rely on the buffet and hope that staff don’t have to do anything to serve you. Staff can barely understand what you’re saying and in mine and my family’s case we could barely understand them either. But not only that, don’t expect to receive a menu without asking for one, drinks will take forever to get to you and forget a meal check they don’t do it. They used to welcome you in with a set table and fresh prawn crackers, now they don’t have your table ready for you when you arrive (despite booking) and you’ll be lucky to get prawn crackers even if you ask for them. Food ain’t too bad, but mine was lukewarm. It’s really the service that’s letting them down. Hopefully they work on it and improve, but I’ve been back one too many times and received the same dull sloppy reception and poor service that I’m unwilling to accept. TLDR: sloppy poor service and staff members that don’t seem to get what it means to work in a restaurant or be bothered to be there, makes for a meal experience that feels like you wish you would have just got a take away.
James N . 2024-06-16
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Food inedible. Gone down hill since new owners took over. Don’t waste your money here, you have been warned. Will never return
Glenn Martin . 2024-06-08
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All 9 people who went last night are now ill—diarrhea and sick. DO NOT EAT HERE, YOU HAVE BEEN WARNED. Food was disgusting and they have made us all ill
Glenn M . 2024-06-08
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We went last night a table of 9. 3 of the mains was disgusting and inedible. Gone down hill since new owners took over as had many a fantastic meek here in the past. Definitely won’t be retuning. Don’t waste your hard earned money in this place. You have been warned
Glennisamenace . 2024-06-08
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The staff are very friendly the food is amazing i can't wait to visit again
Anthony Grant . 2024-06-01
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Well what a pitifull drop in standards since my last visit. Went in for the buffet just to be turned away for not being ready as they had a late order (open for 30 mins), was told to come back in a hour ! I returned 90 mins later for them still not ready. They offered me something for free but couldn't understand the gentleman as he barely spoke English. Told him I was told you had a buffet on still today but he shrugged his shoulders... THIS USE TO BE A GREAT PLACE NOW IT'S A DIVE
David Marchant . 2024-05-19
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nice deco, good service, friendly staffs, reasonable price and size. most important, delicious food. thank you.
Pigoilcake . 2024-04-24
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We went for the Sunday buffet, which was freshly made, a ontray of starters to share which was cooked to perfection then a 10 dish buffet with majority of our favorite dishes. Service was amazing from the moment we got in, waiters were funny. They also had a high chair, only comment for the atmosphere it's overly busy inside which is a shame as everything is fresh and taste amazing and good service provided. All around lovely.
Demi Green . 2024-04-14
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I don't get where all of these good reviews are coming from! We visited very recently & it wasn't nice at all! These lovely food pictures on here definitely weren't on the menu. There was bearly any food & to be honest it looked like it was days old. Far far too overpriced, 100% eont be visiting again.
jennifer stanley . 2024-03-13
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Lovely meal out with friends. Lovely selection of dishes to choose from and nice atmosphere with very attentive staff
Alison Charles . 2024-03-09
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This restaurant deletes bad reviews on its Facebook pages... Numerous times I have posted on there,they dissappear. I don't know about the weekly food offerings but the Sunday buffet food is absolutely dire,with a spongy strange type of chicken(it's definitely not chicken)only about 10 tin trays with a badly assorted range of food there to start with,all of it only luke warm which is worrying,with them bringing out top ups in small dishes to slightly refill,clearly microwaved offerings. Only the veg in the dishes seems ok. At £20 per person for the buffet and considering what's there and the poor quality,its absolutely not worth it. If you live in Nottingham then take yourself off to MaySum in town and get a real buffet!!!
Terrie Beck . 2024-02-21
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Wonderful staff and really nice food Will definitely be back for more. Thankyou
Liz Shirley . 2024-02-07
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Lovely looking restaurant. The decor is on point. The lighting was perfect. The staff were very courteous and although run off their feet, they provided a great service.
Lewis Barrett . 2024-02-04
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Food was delicious, service was a little slow but staff were pleasant and friendly enough, we had a lovely evening
AShel02 . 2024-01-22
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We visited here as a group of three on a Friday night. We were welcomed and seated immediately. The waiters were very attentive, frequently visiting our table to check whether we needed anything and certainly gave the impression that nothing was too much trouble. The service was very prompt. One of us just had a main whilst the other two ordered a set menu which was great value and the amount of food included was generous! We all enjoyed our meal and all the food was delicious. To top it all off the waiter offered us complimentary teas and coffee's! Good food, good service and good price!
G Dawes . 2024-01-12
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My partner and I went for the Sunday buffet, as we have wanted to try the restaurant for a while. Even though the staff were friendly, We were very disappointed as some dishes not as hot as we would have liked. Chips were cold as not on the hotplate. Starter was a plate made up from the kitchen, there was not much choice of main dishes and a few desserts. Didn't think it was worth £20 each.
Steph . 2024-01-11
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I’m just a bit confused I’ve visited tonight and 90% of the food in the pics was not there I don’t understand we only visited because of goggle pics and how nice it looked Is Sunday left overs day Please someone help me out here
Adam Garton . 2024-01-07
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Best Chinese meal we've had in a very long time... Absolutely delicious food, generous servings at a reasonable price, lovely welcoming staff. We'll definitely be back soon. Little gem in a small town.
Katerina Padgett . 2024-01-06
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Our first time as a couple here for our wedding anniversary. Made to feel very welcome. Food was excellent and prices such good value. Will come again.
Stephen Wright . 2023-12-16
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Visited as a group on a Saturday night. We had a warm welcome and were soon seated. Great choice of food on the menu. All food ordered was fresh, beautifully cooked and delicious. The service throughout was friendly, attentive and efficient. Would recommend and will definitely be back.
Richard Pearce . 2023-11-20
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Excellent in every way, service, food to die for, value for money and ambience. 'Shubash' (age 32,!!)...(hopefully spelt correctly) was a delight. Will be back.. Jacqui and Bob
Jacqui Stanford . 2023-11-11
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We ordered the special which was various dishes at a very good price, the food was excellent and very tasty. Service was also brilliant and we were well looked after .
HomerNottingham . 2023-11-04
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Staff are brilliant very friendly and attentive great with kids, prices are reasonable, portion sizes are good will go again for sure
Perry Mawson . 2023-11-04
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Lovely food definitely recommend. The staff are great
Chell Naylor . 2023-10-21
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Nice Chinese resturant at the top end of Eastwood, enjoyed the food and not badly priced, service was a little slow
Nick Elderkin . 2023-10-05
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Excellent f9od , service & atmosphere
maggie HASKEY . 2023-09-29
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Fabulous family meal. We were all made very welcome from the second we stepped into the restaurant. The service and food is second to none. A fabulous meal which has already been recommended to others. Thank-you to the staff, and we are looking forward to many more visits
Lily Fowkes . 2023-09-17
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If I could give zero stars I would. Our reservation was for 19.45hrs, table for 2 to celebrate my birthday. Firstly they couldn't find our booking. When we were seated, we ordered our starters and main course. The starters arrived about half an hour later with apologies it was taking too long. By 9pm, we were still waiting for our mains so I asked for the bill for what we had consumed. A man came and spoke to us apologising and said the chef will start cooking it now. By this time we had been waiting nearly 90 minutes. I insisted on the bill. They didn't even provide a discount for their incompetence. My birthday meal was ruined. We will never go back
###### . 2023-09-17
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Very nice! So hard to find a good Chinese sit-down restaurant around Nottingham. This one is a cracker.
Keith Cordon . 2023-09-12
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Great warm welcome, fantastic attentive staff, great food.
Paul Howard . 2023-08-12
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Superb. Fantastic service and great food. Thank you for a lovely evening.
Adam White . 2023-07-23
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High quality food, great service people, amazingly reasonably priced. Expect to pay a fair bit more elsewhere!
Steven Wallace . 2023-07-22
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Came here when visiting my daughter food is great 👍
Brian Edney . 2023-07-08
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Everything is excellent. Food, service and atmosphere
Merrill Falls . 2023-06-05
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Recently moved to the area and tried all of the Chinese’ and this one is the best by far. The chicken skewers (with extra satay) and salt and pepper chips are amazing, will be a regular customer. Also very reasonably priced compared to other places
Josh Cross . 2023-05-21
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Whilst the outside isn't particularly welcoming , the inside tells a different story. Very friendly ,clean , quiet ( I mean in ambience not popularity) . Service was great , food was greater! Highly recommended...
252pennyv . 2023-05-13
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Amazing place..food was amazing and staff lovely..Will definitely return.
Maggie Pynegar . 2023-05-07
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Absolutely beautiful meal and lovely friendly staff..nothing too much trouble and no rushing..fantastic food 😋
Donna flowers . 2023-05-07
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Great food always good service .
Zena Mayes . 2023-05-05
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Great evening 11 of us. Staff were brilliant
Guy Begent . 2023-05-03
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I've lived within 6 miles of Dragon Wells for a large number of years now and up until a couple of weeks ago didn't even know it existed.. and due to just pure luck I found it online.. and after visiting it for the first time I was extremely impressed.. Walking through the door it oozes a very stylish oriental vibe with its very tasteful interior design, once seated the service was excellent, never intrusive but there just when needed (even though ibusy) The food was delicious an definite great value for money.. I will be visiting it again in the future for sure..
Ste Ray . 2023-04-29
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First visit and it won’t be the last, a group of us and we shared two of the set menus. Everything was cooked fresh end all excellent quality considering there were so many dishes. All the staff were friendly and efficient. We also got complementary coffees and two glasses of wine and when we told the manager they were missing off of our bill he said they were on the house which was unexpected but lovely. Prices very reasonable too and very busy. Definitely recommend a visit
Butterfly778855 . 2023-04-02
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Been going to this restaurant for a few year's now and found it to be a relaxt atmosphere, with fantastic authentic Cantonese food. The manager is very friendly and attentive. The staff on the other hand seem to take advantage of the new owner being inexperienced in a Chinese restaurant.
peter b . 2023-03-29
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My experience was absolutely disgusting. The boss was screaming at girls in front of the whole restaurant, telling them to f*ck off. Then they walked out on me and my family were speaking to them and they said that the boss touched them disgusting. The worst part is that the girls were 15 and 16 and were being treated like trash, never going again.
emma c . 2023-03-25
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manager JACKIE needs to be reported. This guy have verbally abused waitresses and he inappropriately touches his waitresses in which happened more then once (they are under 18). Disgusting behaviour manager need to be in jail. Don’t dine at Dragon Wells.
Louise Argou . 2023-03-25
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Absolutely terrible,really rude to staff touching girls inappropriately shouting at the staff in front off everyone in the restaurant.THE PLACE SHOULD BE SHUT DOWN!
5l5 . 2023-03-25
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We went for Sunday lunch on our Wedding Anniversary; the food was very tasty and the service was excellent, the atmosphere would have been 5 stars if more people had been in the restaurant, there were only 4 of us eating. I would imagine it's busier of an evening. We did get 20% off our meal, which was a bonus though. Would definitely visit again.
jennyafox . 2023-03-15
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Always excellent food and service.
Joshua Wine . 2023-02-22
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Could not fault the food or the service, I'll definitely be going back x
Lucy Chamberlain . 2023-02-19
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Lovely food and the best, friendly service. Those chilly salt chips are to die for. See you again soon. ☺
Roadcraft Nottingham . 2023-02-16
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We came here for a friends birthday last weekend! The food was great authentic Cantonese, there was a good atmosphere and the staff were all very attentive, they even gave us a free drink after our meal which was a nice touch. It was also reasonably priced. Would highly reccomend and will definitely be going back soon. 10/10
robertwK1071CC . 2023-02-05
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Delicious food and I mean absolutely unrivalled!!! Service is great too.
Adam Craig Osborne-Birkin . 2023-01-29
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Omg our daughter took us out for a meal, it was delicious, the service was excellent even though they were very busy it was very well priced will definitely be going there again. Well recommended
Julie Wright . 2023-01-15
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Top place for Chinese food they make you very welcome
Thomas Walsh . 2023-01-10
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Just perfect, the hospitality, the decor (very traditional!), we were greeted by a pleasant atmosphere and excellent staff. Service time was reasonable, the food was just excellent! Also we were offered a free new year's drink! Great way to start 2023! Definitely would go back! Thanks Dragon Wells!
Mohammed Beg . 2023-01-07
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Great food, great value, great setting and great staff. Came Xmas eve for a family get together. Had the set menu with a few extra dishes. Enjoyed everything .
John Y . 2023-01-06
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Excellent food and service every time. The only Chinese restaurant we will visit. Even though we have to travel some distance. Well worth a 5 star rating
hch68 . 2023-01-05
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What a Wonderful Place, Took my Parents along to Celebrate our Wedding anniversary, Staff second to None, Everytime we visit Welcomed by the Owner, such a lovely person. Excellent food and ambience. We have Eaten here so many times, just wish our Local Town had such a Cantonese/ Chinese Restaurant to provide the Folk. Highly Recommend and Will be Back in 2023 for sure. 👌☀️⭐️👍
981barneyb . 2022-12-21
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This food is the best , great service and prices, love the restaurant the surroundings are beautiful
777cookie . 2022-12-17
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Lovely accommodating staff, amazing atmosphere and such delicious but inexpensive food. Will absolutely be coming here again! The waitress with the pink hair was so nice!
Christina Coletti . 2022-12-17
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One of our favourite restaurants with several vegan options. Food is very nice, service excellent and friendly.
Brinsley Animal Rescue Registered Charity . 2022-12-14
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was not welcomed correctly, service was shockingly slow, my chips were undercooked, and had a hair in my food, I expected better from a high rated restaurant and it’s very overpriced, the manager also seemed a bit creepy i over heard some comments made to the waitresses from the manager which were unprofessional and worrying
jodie_colmer . 2022-12-07
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Beautiful setting, friendly staff and fabulous food. Complimentary drink after meal too. Who could ask for. This place ticks all the right boxes, booked again for December
Suzanne Scoffings . 2022-11-27
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As ever Great Food And service.. Best Chinese by far.. Excellent Management
Gary Francis . 2022-11-02
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Myself and my husband have been for dinner tonight and had the set menu for 2 with a bottle of pinot noir. The food was incredible and the wine delicious! Really well priced! The service was faultless! We will definitely be back!
Danielle Peach . 2022-10-22
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We came here for the first time and we were amazed with foods here. Very tasty! The staffs very lovely and I would recommend this place. We will deffo come back here again!
looopraij . 2022-10-14
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Absolutely delicious! Best meal we have eaten in years . Very friendly staff and traditional chinese restaurant environment. Please go soon you will love it!
Babs Bab . 2022-09-18
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Heavenly food! Just the best Chinese food in Nottingham. Lovely wine. Staff wonderful . Reasonable prices. Check it out.
Chi Catz . 2022-09-18
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We have had excellent meals over the last few years here, we are always greeted by the wonderful owner. The value for money for the excellent food is outstanding. Every meal we have had has always tasted so fresh and full of flavour, there is also plenty of options for everyone on the menu, we will definitely be returning very soon.
emkgot . 2022-08-27
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Great food, great staff and fantastic attention to detail. Going to visit again tomorrow and would always do so when in Eastwood
857ilyae . 2022-08-20
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Me and wife came down from London wanted to know best Chinese food in Eastwood.was not let down food was amazing staff very friendly manager very attentive would definitely come again and recommend to anyone
Osborne Grant . 2022-08-19
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Fantastic food and service 5 star
Peter Amos . 2022-08-14
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Love this restaurant. The owner is absolutely wonderful always comes to chat to us. My dad is elderly and has dementia but loves coming here as made to feel so welcome. The food is delicious really nicely done. Beautiful traditional Chinese restaurant we're very lucky to have so close to home ❤💯
Helen King . 2022-07-24
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Delicious food , great value and superb customer service. Every time we eat at Dragon Wells we are welcomed and made to feel special. Fantastic .
Stephen Harrison . 2022-07-23
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A big thank you to Kee and the staff who made my day special. The meal was excellent. Forget the take aways and create special memories in local businesses. Paul.
Jepas22 . 2022-07-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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304 Opinions
Came for a quick lunch. Ordered the beef noodles in sesame chilli soup (£12.00) + sauteed fish & tofu (£9.00). Both were ok, noodles were not that spicey and both could've done with a little more seasoning. The portions were very good. Ordered the chinese tea (£3.00 + ££1.50). Can't go too wrong with hot water and dried tea leaves. Will come back for a quick chinese fix again! Don't expect much with the atmosphere, it's just white plain walls, not a date worthy place.
139 Opinions
Very good the use young chicken not old the taste is so much better well done evergreen
60 Opinions
What a splendid place. Family that runs it is just lovely, helpful and provide a good quality service. Have tried a variety of dishes and all were just wonderful. Best Chinese in Nottingham, especially recommended the Won Ton soup 😋
110 Opinions