Based on 139 opinions finded in 1 websites
Based on 139 opinions finded in 1 websites
Nº 144 in 276 in East Lothian
Opinions
First take away from them. Definitely not be the last. Highly recommended.
Tom O'Rourke . 2024-08-24
MORE AT Google
A dont know what happened to this place but it's went completely down hill, food is horrendous!! I am now put off Chinese for life.
Sean Moffat . 2024-07-27
MORE AT Google
Placed order while at work come home 30 minutes after food was delivered to find our order was wrong phoned the shop order was rectified food delicious great customer service well done
Lisa Falconer . 2024-06-07
MORE AT Google
We are very regular customers of the Happy House and have had very little to complain about. Tonight is however different. Called for take away to be advised 50 minutes for delivery, called back on 2 hours to be advised been busy and “our slip had fallen down the back” and the delivery is now on its way. Two hours 30 minutes later and still nothing, no communication whatsoever. Very very poor, will be trying another Chinese next time.
Al MacArthur . 2024-01-13
MORE AT Google
Loved the food great service and fairly quick . Also chips fried rice and curry sauce in the one container, under £4 for a great quick munch
Iain Fraser . 2023-12-27
MORE AT Google
Happy house usually is a nice takeaway. Never had anything bad to say however sometimes they forget some parts of the order
David Pryde . 2023-12-16
MORE AT Google
we have waited over 2 and a half hours and 3 phone calls for our delivery. our first call after an hour they said it was out for deliver. the second call they said they would check it out and call us back. 15 minutes later we called again and they said it was out for delivery. 15 minutes after that we have put a frozen pizza in the oven as we are ever so slightly peckish, will deffinately not be using the happy house again
billy crichton . 2023-12-09
MORE AT Google
Popped in on a visit to parents in Musselburgh. Very pleasant girl on the phone took the order. She clearly read back the order to confirm. The estimated time was 25 minutes and that was pretty accurate. Good was hot and everyone thoroughly enjoyed it. Good size portion, which my sons commented on.... 'this is more than we get from the Chinese back home.' A resounding endorsement!
Scott Robertson . 2023-12-03
MORE AT Google
Brilliant hot food best Chinese
Claire Ohara . 2023-09-28
MORE AT Google
Ordered chicken curry fried rice and crackers. Got toast triangle things they say we asked for, don’t even know what they are so how can we ask for them? Never recieved the rice & asked for further money even tho we had already paid for it. Terrible service. Won’t be back & will spread the word
Kevin Millar . 2023-04-16
MORE AT Google
Hygiene to be reviewed but food taste good
Dad's Bakery . 2023-04-11
MORE AT Google
The wee lassie behind the counter is superb, a smile on the face goes a long way.
William G Mclean . 2023-04-10
MORE AT Google
Ordered yesterday , delivery was quick & the food was delicious. Highly recommend
Audrey McCaig . 2023-02-18
MORE AT Google
Awful service!! Was told 50minutes, still nothing after 2 hours. We got a call 2 hours and 20minutes after we ordered to say our food was at our doorstep!! It was cold, no doorbell was rang. Then said no refund until they collect the cold food back lol
Kerry Scoular . 2022-12-30
MORE AT Google
Absolutely terrible 2 hours for an order that would be ‘50 minutes’. Food was stone cold and driver was very rude. Worst experience I’ve had.
Jordan Davidson . 2022-12-30
MORE AT Google
Food always good, great service over phone and always on time
Lauren neilson . 2022-12-23
MORE AT Google
1st time ordering tonight, quick delivery everything fresh and hot good portions, will definitely be back, thanks
jackie welsh . 2022-09-25
MORE AT Google
Happy house excellent every time I call the girl who takes the order is exceptionally effecient and friendly.
Kathleen O'mara . 2022-08-05
MORE AT Google
Absolutely shocking service tonight! My daughter placed an order but only half it came. Called the shop to ask what happened and the manager said that they would send the rest out, after waiting another hour (two hours after first ordering) we called the shop to cancel but the rude manager refused to refund the items. A delivery driver turned up later with the rest of it but we refused at the door because it had taken so long and after another call to the shop the woman actually started arguing with me then hanging up. I have paid £40 for a munchie box and chips 😡😡😡 Please avoid!!!
Michael Gallacher . 2022-06-18
MORE AT Google
I've ordered a few home deliveries now from Happy House and each time the food and service has been great. Very polite girl answers the phone to take your order and the quality of the food is spot on!
Russell Marlborough . 2022-04-18
MORE AT Google
Ordering 2nd week in a row as it is absolutely lovely, I'm really fussy with Chinese food, usually disappointed but not from this place, best chicken curry and shredded beef in chilli sauce, this place is the best I east lothian, highly recommend!
D M . 2022-04-13
MORE AT Google
Delicious food. Strong recommend!
xiaodi jin . 2022-04-02
MORE AT Google
Stay away!!!! Discussing Attitude been ordering food for 2 years from here ans tonight the food came cold we phoned and asked for our money back ir was the first time we weren't happy in 2 years. They've always had Good money from us as its our Friday treat. When I phoned she said for me to come down with food and she would give me my money back when I Came down she refused to hand money over. It went on for 1 hour in the shop before she only gave me half my money back which I refused. When I left I spoke with delivery driver he said that the are going though alot of stress at the moment due to a mice infestation!!!! Never again will I order from this shop. Not after the bad experience & finding out about the MICE infestation. Please stay clear if you want to stay healthy. She never once apologised after the 2 years of service we have giving them. All I can do know is advice people and hope they take our word.
Sarah Conlon . 2022-04-01
MORE AT Google
New to area and first time trying this out. Fast, friendly service and food was excellent. Will definitely be back
Beth Watt . 2022-04-01
MORE AT Google
First time I had tried this takeaway and certainly wasn't disappointed, food was delicious and the person who took our order was so friendly and cheerful, she even gave us one of her chocolates while we were waiting 😊 will definitely be back
Craig Reid . 2022-01-07
MORE AT Google
There is not a better takeaway for Chinese food. You can order off menu if what you want is not available. Very well priced and quick delivery. Strongly recommended as great quality off food.
Robert Fairnie . 2021-12-26
MORE AT Google
Good food. Comparable pricing. Delivery time normally pretty good.
Ronald Murray . 2021-12-02
MORE AT Google
Used to use another takeaway, but just moved house and thought we'd try 1 nearest to our new home. Was not disappointed. Best chinese meal we've had for a very long time. Will definitely be using again and i will definitely recommend.
Matthew Ormerwood . 2021-11-12
MORE AT Google
Best Chinese in the area, food is always good. Collect if you can though, deliver always takes a long time.
Chris Green . 2021-10-12
MORE AT Google
Currently in hospital due to food poisoning with fried rice
karen forrester . 2021-09-29
MORE AT Google
Good food, speedy service, polite staff.
William Newman . 2021-09-23
MORE AT Google
Thay are so kind and they cleaned up all my curry that I dropped thay are so nice I definitely recommend 👌☺😊
Jane Smith . 2021-09-20
MORE AT Google
Best Chinese we've had in ages. Good quality meat and prawns, fresh vegetables, excellent fried rice and noodles. All delicious and beautifully cooked.
Anjelina Bonderella . 2021-09-17
MORE AT Google
Have been using this Chinese for years, and I can honestly say that the food is perfect with very large portions and delivery is always super quick..
Jack Marshall . 2021-08-31
MORE AT Google
Best Chinese takeaway I've found. Will happily make the half hour journey each way for their food. Never had a bad experience.
Paul Macdonald . 2021-08-16
MORE AT Google
Delivery is aways prompt. Food is hot and great tasting.
Laura Main . 2021-08-08
MORE AT Google
Poor service unable to take a correct order attitude appalling will not be back
Liz Lothian . 2021-07-19
MORE AT Google
Very rude about mask mandate. Told me to wear a badge . Won’t be back
grant mosson . 2021-05-15
MORE AT Google
This is the best Chinese in Eastlothian, excellent fresh food very tasty and massive portions
Jilly Walker . 2021-04-22
MORE AT Google
I go here everytime we have Chinese food ,usually the best salt and chilli chicken bites ! Tonight I was very disappointed the chicken was very dry and the bites were hard ,but if you tell the staff they will defo resolve the problem with no hassle x
donna scott . 2021-01-24
MORE AT Google
Excellent food as always. Service with a smile:) .
Malcolm Mckenzie . 2020-10-28
MORE AT Google
No problem with order delivered as quick as they can. There really busy but food is good
Rachael Skinner . 2020-09-12
MORE AT Google
Good fresh always delivers quickly
N Imlah . 2020-08-10
MORE AT Google
Best take away in East or Midlothian hands down.. amazing service and always a fast delivery
John Wilson . 2020-06-24
MORE AT Google
This is amazing place to have a meal and enjoy yourself for the night, staff were really nice, polite and gave us good service, the food was just out of this world, I would would recommended this place to anyone in East Lothian looking for a local restaurant for the night, plus does not close till 11pm so there is another bonus
susan paterson . 2020-02-10
MORE AT Google
Keep on hanging up on me when I’m trying to order
[SKER]Jordanmadgamer5 YT . 2019-09-15
MORE AT Google
I bought prawn and mushrooms dish, very tasty, but could have done with more prawns, there was plenty mushrooms.
Ian Kirk . 2019-07-02
MORE AT Google
Always happy with the service and meals from here 😊
Fi Marshall . 2019-05-19
MORE AT Google
Very helpful staff and a great variety of Asian food .
Matthew Wood . 2019-05-15
MORE AT Google
Found a hair in our food 🤢 won't be back was asked if I wanted another one. 🤔 no thank you a refund would have more to point.
ann hay . 2019-05-03
MORE AT Google
Really nice staff and food is always good.
Lauren McHoull . 2019-03-25
MORE AT Google
Not very nice cold and tastless.
Shaun Jackson . 2018-10-25
MORE AT Google
Excellent food and usual friendly service
dougr1411 . 2018-10-21
MORE AT Google
Quality off food is poor and taste is dreadfull
Luke Barcoe . 2018-09-17
MORE AT Google
cannot rate this place enough! they take so much pride in there food & customer service. there food is absolutely fantastic!! 10 stars from me and they go above and beyond to make sure ever customer is satisfied. #saltandchillichickenforthewin
tarryn walker . 2018-09-06
MORE AT Google
Poor service. Delivered the meal short, then delivered short again. They tried to blame the driver then when I put the driver on they hung up. I’m going to get my refund tomorrow. What food there was, was good tho.
Frankie Cusack . 2018-06-17
MORE AT Google
Always look forward to my meal from Happy House. Food is great and staff are really friendly and helpful. Nice to have such a good Chinese on my door step.
Andrew Briggs . 2018-05-13
MORE AT Google
Quick delivery service and lovely food. Not cheap though
Doreen Muir . 2017-03-06
MORE AT Google
Excellent food however delivery driver is very rude. Called mobile as struggling to find address, I go downstairs to be told "this is stupid, there is no door number, so stupid" there is a door number and I also made it very clear on the notes which is included on the receipt the door and what buzzer to ring. He really let the restaurant down the tonight.
Laura Clare . 2017-02-26
MORE AT Google
Good food fast service you should try it!!
William Brown . 2017-02-22
MORE AT Google
Friendly staff and great food. But I hate special Frid rice, this one of the worst food in the menu. All are reasonable price and as usual chinese food taste.
neil malcolm . 2017-01-29
MORE AT Google
Rank rotten, first and last time I'll be using them, chicken looked anemic, noodles just well enough said, chips hard and burnt. Had a more enjoyable experience changing my 11 month old granddaughter's nappy!!!
Lisa R . 2016-08-22
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in Edinburgh and Lothian
570 Opinions
Ordered a few drinks, not busy. Barista on till was friendly. I specifically asked for half the chocolate in a hot chocolate (to make it less rich) and the team on bar seemed to think there was an invisible sound proof wall between them and customers because when one barista asked about it the other said ‘it doesn’t matter, nobody cares’. I piped up asking them to make it as requested and clearly they realised they’d been heard. They were not cleaning jugs between drinks, just topping up more milk and reheating milk endlessly. They also still didn’t get the order right woth the other drinks. Overall a bad experience both customer service wise and quality of product.
469 Opinions
Delivery was crap food very cold and bacon gourmet burger is barely cooked was like a sole from a shoe shoved in a bun with a strip of bacon that’s looked like it had been left over from yesterday’s breakfast nothing gourmet at all strongly recommend going to a different restaurant.