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3,5

Based on 593 opinions finded in 1 websites

3.5Ambience4.0Cuisine3.5Price4.0Service
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Score
OpinionsNoteTripAdvisor5933.5

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The first time we went to the Handmade Burger Co. First surprise: it was so quiet. I wonder whether the place is in trouble. However, it is not the quality of the food. The burgers were brilliant. Juicy, nicely grilled and great toppings. The menu is varied, the quality great. The downside: no starters.

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AncoM3 . 2020-01-17

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Kids menu limited but probably a good thing! Very nice burgers and doubled up the next time I went they were so nice.

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Deejaystu . 2019-12-27

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The burgers are freshly made and they are big, we had the chips but on my next visit I would share them with my husband as a portion each was too much. The staff are very friendly to

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Fiona P . 2019-12-11

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First visit to this restaurant so didn't know what to expect.We were seated almost immediately by a friendly waitress who explained the size of the meals as we didn't want too much to eat as we were dining later on in the evening.Happy to say that the classic burger was more than enough with a side of chips between us. A refillable drink for me and water for my husband.Total of bill was just over £18 which was excellent value for money.Will definitely return in the not too distant future.

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elledee2013 . 2019-12-02

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Had an outstanding visit yesterday, staff were friendly and nothing seemed a problem, burgers and dessert were both absolutely delicious

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chrismacl1983 . 2019-11-27

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Very pleasant waitress from finland friendly and chearful asking several times is all ok do you require anything else. 2 x burger and chips very tasty. Plates were finished with a well fed couple. Enjoyed on rainy monday afyernoon. Thanks again

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jamessR7336JU . 2019-11-04

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They have a great variation that you can order AND a vegan selection. Totally impressed and I chose the falafel burger. Omg sooooo tasty. Service was good, fast and friendly. Absolutely recommend.

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KingstonGinny . 2019-11-03

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Visité el restaurante con mi novio para salir por la noche. La comida era excelente, ambos disfrutamos mucho nuestras comidas. La camarera que nos atendió fue agradable, pero era obvio que no quería estar allí. Tuvimos que esperar un tiempo para que nos ofrecieran la factura. Pagamos y nos fuimos y no fue hasta que nos fuimos que me di cuenta de que mi descuento de la tarjeta Blue Light (trabajo para el NHS) parecía no estar disponible. Agregué que el costo de nuestra comida y bebida llegó a 33. 05, nuestro 20% de descuento fue 2. 74 por lo que el total final fue de 30. 31) . . . No soy un experto en matemáticas, pero parece que esto no cuadra. He tratado de resolverlo como solo la comida con descuento y solo las bebidas con descuento, pero nada parece sumar correctamente. Por lo general, no soy de los que se quejan de estas cosas, pero no veo el punto de ofrecer un descuento para la tarjeta Blue Lighy, por ejemplo, si no se va a honrar correctamente.

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FoodFanEllie . 2019-11-02

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If I want a burger and GOOD chips it is always the Handmade Burger Company. Always good food, but service can be a little slow, especially during the week due to staffing!!

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Robert W . 2019-10-25

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Visité aquí por 1 tiempo en la calle y definitivamente será el último, pedí los días especiales (hamburguesa rellena de haggis) y fue asqueroso, muy por debajo de la temperatura estándar de la comida, estaba insípido y gomoso, la camarera preguntó y le aconsejé, el gerente luego preguntó 5 minutos más tarde cuando quedaron 2/3 de la hamburguesa y le aconsejaron lo mismo, encogiéndose de hombros y quitó el plato. Lo único decente fueron las patatas fritas. Debo decir que fue una de las peores hamburguesas que he probado. No es un lugar para ser recomendado.

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Deefan54 . 2019-10-19

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Este fue el único restaurante el jueves por la noche en Union Square que no tenía una cola fuera de la puerta. Así que terminamos aquí por defecto. Me senté rápidamente, pero ese es el final. El lugar estaba como cuarto lleno. Esperamos a que alguien tomara nuestro pedido. Y esperé Y esperé La camarera pasó dos veces y pensamos que esto sería para tomar nuestro pedido, pero ni siquiera hizo contacto visual mientras se sentaba a otro cliente desafortunado. Entonces nadie volvió a pasar. TRES servidores se pararon junto a la caja registradora y conversaron entre ellos. Nadie tuvo ningún servicio durante esto. Después de casi 15 minutos, simplemente nos fuimos.

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Zachary H . 2019-10-19

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The staff are very welcome and happy I like to thank them for the yummy Oreo sundae and my burger thank you

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263leet . 2019-10-17

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Last time I went here was ok but it annoyed me that I had to go and order and pay at the counter. They now have full waiting service. I love the Blue cheese burger. Staff were all lovely. Not sure why but the tables seem "sticky"...

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Aileen S . 2019-10-09

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Ordered Gluten Free Chicken Burger/Bun with Avocado & Bacon. Bun came wrapped very good choice on the menu. Chicken Hawaiian Pineapple Bacon Cheese Chips x 2 Meal was very good certainly recommend for people with food allergies. Ian B Moray

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427Ian . 2019-09-20

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Seated quickly and gluten free options explained well. Gluten free burger bun came in its own packet unopened which is good and bad as at least they are mindful of cross contamination (although probably not with sides) but bad because I then had to build my own burger (what am I paying the staff for then?) Chicken was sitting in a puddle on the plate (not sure why) and had to ask for mayo for my dry burger bun (which the waitress forgot while she served 3 other customers) and by the time I got it my chicken was cold. My partner got bacon instead of pastrami (as they had none) which he was fine with and we ordered rosemary salt fries (this needs to be though out better as rock salt just fell to bottom of the bowl and was just like someone had poured dried rosemary on some fries) sweet potato fries (which had no seasoning) and coleslaw. We don't like to complain as I used to work in catering myself but the thing is this company is called the handmade burger company and all of their signage suggests everything is handmade but being a chain restaurant it is very obvious in the food itself that this is not the case. It was all just quite tasteless to be honest. Burgers are better at wetherspoons and would have paid a lot less. This company needs to buck it's ideas up

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Claire M . 2019-09-15

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This used to be a good place to eat but, my goodness, this is no longer true. The front of house staff were lovely but, sadly, the food was not. When our meal came the chips looked burnt, greasy and inedible. I pointed this out to our server who took them away and instantly returned with a bowl which looked pretty much the same but with added grease. Our burgers looked great at first but were charred beyond belief and had to be dissected with military precision. I did not pay for my chips and grudged paying for anything at all to be honest.

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307hildac . 2019-08-28

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I had dinner in here tonight and boy was it good.

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grahamb1961 . 2019-08-27

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Went in to use my 2 for 1 taste card and the manager wouldn’t accept it. After showing her the card was valid for their establishment for that day she then tried to tell me it was only valid for a standard burger and nothing else on the menu. I asked her where in the small print that it stated that but she couldn’t show me, she was making it up as the conversation went on. It’s the only place I have had this problem using my card. We went elsewhere.

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NeilyG . 2019-08-23

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We received our food very quickly and everything was delicious! What made it more enjoyable was that the waiter serving us took the time to talk to us and overall offered a very friendly environment. Thank you!

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Leahcar99 . 2019-08-17

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Probably the worst dining experience I've encountered.

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Colin H . 2019-07-21

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Service OKish, starter was Halloumi Fries. I was expecting a small pile of them. I got 4. And a dip. And a bottle of peroni, served with a dirty glass. At this point l realised this place is having a laugh at the expense of the punter. Had the slow and low burger, with rosemary salted fries. To be perfectly honest, I've had far superior burger and chips 0outta many pubs in Aberdeen and the Shire.

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Tennents_N_Grouse . 2019-07-20

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We used to love this place for a cheap meal out but the last couple of times we’ve been it really has been no where near as good as it used to be. Such a shame but really wouldn’t bother to go back again any time soon

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lebosi_buch . 2019-07-10

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Everything was fine and tasty apart from when the waiter tipped a milkshake over one of our young guests. We did however get a discount.

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Bob F . 2019-06-25

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Recently went here with family. The staff were lovely really helpful, had veggie/vegan/meat options. Really good service and really good meal! Reasonably priced and lovely atmosphere.

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saoirse18 . 2019-06-22

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It was actually quite nice. It also had chilli sauce and I enjoyed it, although it seemed to me that it might have been waiting around while my wife's chicken meal was finished cooking. We ordered 3 accompanying side dishes with our plates. They had generous proportions and were delicious. Our waitress was pleasant and helpful. Yes I’ll be going back, but I'll have something similar to my wife so it finishes cooking at the same time.

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Tilt-scale-gyro . 2019-06-15

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Visited today as daughter wanted burger and sweet potato fries. We got seated straight away, but had to wait a while for our order to be taken. The drinks arrived promptly, but, the food took ages. Felt like the waiter just wanted to rush off when it was finally delivered and didn’t offer us any sauces etc. So when I

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MandyDoll17 . 2019-06-08

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The burgers here are lovely it’s great to have a choice of 4 or 5 burgers for vegans they were very nice and the chips and salad ordered as sides were delicious too. Great service with friendly staff - they could have been brought out a bit quicker but as everything was just so and hot and fresh I don’t mind the wait if it’s good.

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CORNISHGIRLXX . 2019-06-03

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I come here often with my mum and twin babies. Holly and her team make us feel really welcome and can’t do enough to accommodate us!! We really enjoy our visits

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Natalie Y . 2019-05-16

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We decided to try here as the other restaurants were all very busy. This one wasnt. Now we know why. The server was polite but the service was very slow, even though there were only 6 other people in the restaurant, including myself and my partner. We ordered and received our burgers 35 mins later. My burger was burnt yet was only warm????? My partner had a chicken burger. It was the thinnest and rubbery chicken burger I've seen in a long time. The chicken burger was also just warm and the onion rings in the burger were cold. We told the server and she apologised, yet we didn't hear anything else from her. In fact i had to go and ask for my bill. We waited another 20 mins to be given our bill. I then had to go and ask her again if I could pay. In all, we were there for just under 2hrs for over priced, cold burgers. We definitely wont be going back.

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MrWallace2203 . 2019-05-13

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The waitress was quite friendly and service minded. She gave good advice when it came to the menu, but unfortunately the hot and spicy burger was not hot and spicy enough for my taste buds. The meal was good nevertheless and I left satisfied.

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ramstein . 2019-05-13

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We went to handmade burger last night after a day trip as it is one of our favourite places with reasonable prices, they also offer a 25% student discount.

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Rebekah S . 2019-05-07

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We had a delicious hand made burger and trimmings washed down with a very tasty cider. The staff were very helpful and pleasant

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Robert D . 2019-05-05

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Had a lovely meal, quickly served and lucky to be looked after by Hassan. He cares very much about the restaurant and the customers experience

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helen d . 2019-04-27

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Delicious food and great service as usual. Thanks to our waiter Hassan who was very attentive. We will definitely be back again.

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Hannah Z . 2019-04-22

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El restaurante estaba casi vacío y no se veía bien suscrito. El joven fue muy agradable y servicial a la hora de tomar órdenes y preguntar por la satisfacción. La hamburguesa de pollo no era nada excepcional, las patatas fritas eran gruesas pero totalmente insípidas y tenían un sabor rancio. Buena selección de cerveza que era el único consuelo. La comida no era barata y sin duda preferiría Nondos o Bugerking a este lugar.

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. 2019-04-17

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Went to the cinema and we got a voucher for home-made burgers we stood for ages waiting for them and when we got them the one all that warm so it wasn’t very nice and we never ever went back again

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. 2019-04-14

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Arrived here late after a cinema visit and pushed for time as we had a train to catch. The place was near deserted, so we took our chances that we'd get fairly rapid service and catch our designated train. Ordered 2 of the beef, avocado & bacon burgers( without the pricey chips) & salted caramel milkshakes, from a very sweet but not very confident waitress who didn't appear to know about the Tastecard discount ( had to Google it and tell her) .Burgers were tasty enough if a bit rustic, and generous fillings , but the buns were cheap & limp and got soggy very quickly, so I deconstructed my burger & ate the fillings on their own.

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. 2019-03-26

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Consistent quality of burgers during my visits to the Handmade Burger co. In Union Square. Staff are helpful and friendly when I have been there.

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. 2019-03-20

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Before being diagnosed with coeliac disease, I used to come here and enjoy the food. I came here last week and told the waitress I needed the gluten free menu. She told me the gluten free menu was the same as the regular menu, they just replaced the buns with gluten free buns. She pointed out a couple of items on the menu that I wouldn't be able to have, but said everything else was suitable.

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. 2019-03-18

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I would advise anyone to avoid this place. Had a Mexican burger, there was nothing Mexican about it. A Mexican burger consisted of two tortilla chips with a light touch of guacamole and a side order of salsa - it was rubbish. The burger itself was tiny - half the size of the roll nothing like the photos given. You have to pay extra for fries and you hardly get any - what a waste of money ...so annoyed I went there - avoid at all costs

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. 2019-03-11

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Service was too notch, fast and friendly. Toilets not very clean. Food came in decent time and was ok quality. Think the buns used to be better but can tell they are average cheap buns they use. A little expensive given chips are not included and cost 3.50 if you want to add them to your 9 pound burger.

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. 2019-03-03

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Friendly helpful waitress. Overcooked chewy cold small burger. Buns and plates also very cold. Sadly really bad burgers- previously have eaten much better here.

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. 2019-01-29

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We often eat here when we’re in town and today was no different...other than everywhere was really quiet. Hassan served us and couldn’t be more helpful. We moved tables as there was a cold draft blowing from the air con which he wasn’t able to stop as it’s controlled by Union Square. The food was tasty and the slices of lime in the carafe of water was a nice touch. Less choice on the menu since the last visit but makes sense. He checked if everything was to our liking, which it was. No doubt we’ll be back.

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. 2019-01-28

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Usually no complaint about the food here but was disappointed this time. Ordered the BBQ Cheese & Bacon burger and sweet potato fries. Had to remove the bacon from the burger as it was completely burnt and unedible. The fries were also overcooked.

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. 2018-12-22

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Had lunch here today and it was very good. To find a place that serves gluten free vegetarian food plus ‘ normal ‘ choices is a fab find for me . My husbands beef burger was delicious and my Cajun vegetarian burger served with a gluten free roll was very good . There are lots of choices for vegans and vegetarians . I had met the manager last week and asked about the gluten content and found him to be very helpful . I had read recently that the company was coeliac society accredited . The chips were also very good , as well as the flat whites . The carafe of lemon water was a nice accompaniment. Service was friendly and helpful . We will return !

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. 2018-12-22

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Stopped by this afternoon for a quick bite to eat & was not disappointed. Although the decor is dated & seen better days, the food & the service, particularly from the manager ( an excitable ginger guy who’s name I sadly did not catch) were fantastic.

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855yerma . 2018-12-11

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Having eaten in several of the Handmade Burger Co restaurants we decided to eat here. The restaurant was very quiet and the waitress gave us menus quite quickly. The food took a long time to arrive and the fries were cold. The burgers themselves were okay but not as good as previous visits. Fries were returned and hot ones produced. The seats in the booths are tired and worn. There only appeared to be 1 WC out of 3 in operation and it had no loo roll or hand soap.

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Wrc149 . 2018-12-10

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Sadly you have to give one star there isn't any other option. When seated we ordered drinks asked for no ice and ofcourse drink arrived with ice. After order was taken it took quite a while to get the order.. 3 avocado bacon burgers with goats cheese and one double stack with avocado. 3 avocado burgers didn't look the same 2 of them had single patty and one had two..cheese wasn't melted at all and burgers were pretty much burned. Asked waitres why they don't look the same and response was that they wanted to cook them quicker that's why one had two small patties..What kind of nonsense is that. Another burger was proper black burned to charcoal which is inedible..so we did send it away to be redone. Double stack burger had 4 charcoal coasters on it instead of beef and charcoal black burned as it gets onion strings which were inedible at that point we just went to waitres and told her we are leaving. Regarding the sides fries you would expect to be tossed in seasoning not just lump of seasoning on top. Didn't seem that manager was around and the staff was nice enough to say we will make a new ones but they should have a word with chef that this is not acceptable ..to add the restaurant was almost empty at the time and two guys sitting next to us return as their burned burgers as well.. it is unacceptable to see that kitchen staff is making bad name for the place and I would recommend to everyone to stay away from this place as it's just worth your time.

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Doddy T . 2018-12-02

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For a place that advertises happy cows and fresh food, you'd think they employ people that are breathing!

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MArtinD2498 . 2018-11-26

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I and my family have been to the restaurant in Aberdeen and clearly has the poorest service management.

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claricesilv2016 . 2018-11-25

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Was up in Aberdeen last midweek with a couple of work colleagues and we ate here for dinner. Good service, plenty choice on the menu, the burgers were really tasty and we all enjoyed it. Would eat here again for sure

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scotsman2011 . 2018-11-23

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The actual burger was quite good to taste but the chips were not very hot. The decor and surroundings along with the slow service says we probably won't return. There is so much choice nearby means this restaurant will need to do better. This is probably my shortest ever review as there is little I can say about this place.

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merchant . 2018-11-20

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The service was quick and efficient. The food was good and was just as described on the menu. I had sweet chili chicken with salad (no bun) The chicken was quite spicy which was perfect for me, but my friend thought it a little too hot!!! The restaurant was busy which is not unusual. The meal was perfect for a cold day and the prices are average and not too expensive. I would say if you really wanted to eat there at a weekend, perhaps book in advance.

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769jaqui . 2018-11-07

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This restaurant clearly has poor service management.

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navidrahimi . 2018-11-01

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Friend really like that they have put lamb burgers back on menu and table service now which is good. Good selection of vegan burgers. Friendly and attentive staff really like going there for good service

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margaretclark268 . 2018-10-28

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Lentamente para darle la bienvenida, el personal parecía desinteresado. No hay cubiertos en las mesas, promedio de comida, no muy caliente.

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graemeaberdeen2017 . 2018-10-18

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Habiendo visitado Handmade Burger Co anteriormente, estábamos deseando cenar aquí, pero quedamos muy decepcionados en esta ocasión. Una vez que finalmente estuvimos sentados, la camarera tomó nuestra orden de bebidas, pero luego solo trajo 3 de las 4 bebidas ordenadas hasta que pedimos que nos trajeran la cuarta en frente del bar y pedir nuestra comida. La camarera finalmente tomó nuestro pedido de comida, pero cuando llegó la comida, 2 de las hamburguesas no eran lo que habíamos pedido y para cuando llegaron nuestras nuevas hamburguesas, el resto de nuestro grupo de 4 había terminado sus comidas. Una vez que llegaron las comidas correctas, eran encantadores, pero decepcionantemente, nuestra experiencia en general se vio arruinada por el mal servicio.

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Jamie-and-Heather . 2018-10-18

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I want to thank you for the great customer service specially to Zain who was very helpful and well trained. I'll definetly come back. ^_^

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Avyy T . 2018-10-15

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Tomaría mucho tiempo describir todo acerca de la horrible visita a HMBC en Aberdeen. El personal fue atroz, tomó pedidos de bebidas y luego pudo ver las bebidas preparadas a medias sentadas en el bar durante 20 minutos antes de que tuviera que pedir que las trajeran. Las bebidas estaban equivocadas y cuando señalé esto, me preguntaron "¿quieres que las cambie por las correctas?" . . . "Luego me miró torpemente como si pudiera decirle que no me molestaría, simplemente beberé a alguien que no quería y no me gusta. ! La camarera tuvo que volver a revisar mi pedido de comida ya que todo lo que se había escrito era "carne de res". Las hamburguesas llegaron después de 30 minutos de espera apenas tibias y se tiraron sobre la mesa con un "disfrute de su comida", sin mencionar dónde estaban las papas fritas. Después de 5 minutos de espera, tuve que despedir a alguien para preguntar si los estábamos recibiendo. . . solo para traer papas quemadas que sabían que habían sido cocinadas en grasa sucia. Nadie se acercó a preguntar si la comida estaba bien, así que se quedó medio comido. Después de 20 minutos de esperar la factura, decidí ir a la zona del bar para pedir el pago. El área de preparación de las bebidas estaba sucia con migas de galletas rotas y bebidas esparcidas por todo el bar, la crema batida yacía en el calor y había 4 miembros del personal con 3 clientes esperando pero nadie estaba sirviendo a nadie. Pedí pagar y me dijeron que era 40. 25, así que entregué 50, y vi a la camarera dársela a otro miembro del personal (posiblemente la gerente tenía un color diferente de camiseta manchada) y le dije: "¿Puedes resolver esto?" Vi cómo se colocaba el dinero debajo de la tableta que estaba usando. Luego permanecí allí durante 8 minutos completos (¡lo cronometré!), Momento en el que la chica dijo: "¿Puedo preguntar a qué estás esperando? "Señalé que ella había tomado mi dinero pero aún estaba por darme mi cambio y me preguntaron" qué quieres que haga el cambio "DOS VECES. Siempre dejo una propina pero me gusta que me den una opción. Como señalé, no estoy segura de en qué momento pensó que iba a dejar más de un 20% de propina para el servicio, que incluía 20 minutos de espera para las bebidas equivocadas, alimentos quemados en frío que demoraron entre 30 y 40 minutos y luego fueron ignorados cuidadosamente todo el tiempo. El lugar parece mal administrado y el área de preparación de las bebidas estaba sucia en el mejor de los casos antihigiénica en el peor. Escribí una queja a la empresa solo para ser ignorada. ¡Evita a toda costa y visita TGIs en su lugar! Esto tiene que ser un problema de personal de Aberdeen, ya que la compañía de hamburguesas hechas a mano de Glasgow es genial.

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Marion S . 2018-10-10

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Visitamos aquí un triste domingo antes de tomar nuestro tren de regreso a casa.

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JessC1996 . 2018-10-03

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We visited earlier today and were shown to a table. The waitress took our drinks order then ten minutes later came back for the drinks order .... she had forgotten about it.

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kradcliffe . 2018-09-30

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This is a good burger restaurant, nice food and attentive staff. You can choose all sorts of styles and the burgers are handmade while you wait, which is not usually too long. we have never had a bad experience there and have visited several times over the years.

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Quentin M . 2018-09-25

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Had a meal here last week. Service was okay but the restaurant itself was looking tired and shabby. Food was okay but fries were cold. Nothing spectacular really.

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ab06122017 . 2018-09-21

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De bons burgers! Des ingrédients de qualité avec des recettes originales. Cependant le temps de service est très long, les frites sont non comprises et le burger est si grand qu'il est difficile à manger..

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Mathieu B . 2018-09-20

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Ate here on a Saturday evening. Waited a few minutes to be seated. Another 10 minutes for someone to come and take our order, then another 15 minutes for the food to arrive. I ordered the Milano burger which consists of beef burger, melted morzarella and green pesto. I opted for the bunless option which meant I got coleslaw and salad. My partner opted for a classic cheese burger and fries. I thought the burgers were slightly expensive but they were cooked perfectly which made all the difference. The fries not so great but not inedible

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jw12376 . 2018-09-18

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It’s a couple of years since we ate at Handmade Burger but my daughter is trying vegan and they seemed to have loads of options when we popped in for a bite to eat before the cinema. I’m trying to cut down on carbs a bit so it was good to have the option of salad instead of a bun with my bacon & avocado burger. My daughter really enjoyed her vegan choice & my husband went for the “full fat” option with blue cheese & bacon (the burger wasn’t fatty at all! ) with fries (I sneaked a few in lieu of no bun).

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Kitcatsmum . 2018-09-17

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We ate a quick lunch at this restaurant and we were positively surprised. The hamburgers were exquisite and also the sides were very tasty. The staff is also welcoming and always willing to help and make the customers feel like they are at home. The price for the burgers is not low, but overall we were satisfied.

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JJ_Reviewer_GN . 2018-09-11

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Amazing burgers and amazing staff! Myself and my partner were treated very well, in particuarly when I spilled my drink due to greasy hands from the burger! Were moved to a nearby table. Went on a Monday night when reasonably quiet and will definitely be back when in Aberdeen.

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chrismacl1983 . 2018-08-21

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I was really in the mood for a proper burger and the Handmade Burger Co hit the sweet spot properly. There’s lots of burgers to chose from. I opted for the Milano, with mozzarella, green pesto, mayo, rocket, tomato and red onion, which was delicious. I had sweet potato fries and onion rings to go with it. The fries were a bit underwhelming, but the onion rings were really good. The service was fine, up until I asked for the check. I got this quite quickly and I immediately placed my credit card on top of it. I know the waiter saw me put my card there, because he kind of hesitated for a second, before disappearing. I then had to wait 15 minutes before being able to pay. I would have understood this if the restaurant had been packed, as it was, it was barely half full. Finally, the waiter appeared again, to his credit he apologized, and I was able to pay my bill and leave. An annoying end to what was otherwise an enjoyable visit.

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Petunia2130 . 2018-08-16

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Unter straker Konkurrenz in der Einkaufspassage schien uns das Lokal noch am wenigsten "Masse", zumal auch lokale Zutaten ausgeschrieben waren. Wir wurden nicht enttäuscht, auch die junge Bedienung war aufmerksam und zu Scherzen aufgelegt.

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drwittig . 2018-08-10

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I was too hungry so I just picked a place for a very quick lunch.

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Andreas T . 2018-08-10

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Having eaten here before and as it popped up on my Meerkat Meals deal I decided to give it another bash.

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blairnichols . 2018-08-09

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This place is great. The food is delicious with a big choice of burgers with something to suit everyone and the staff are great too.

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princesskirsten . 2018-08-06

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Called ahead to check they had space as a table of 9. When we arrived we were shown to our table and given our menus. Our orders were taken promptly and by a very pleasant girl. Unfortunately the service from there on was not so good, drinks took a long time to come, food came out at different times, some were finished before others had received their food. The chips were rather over-cooked and when asked for a replacement, no problem, but they were maybe just a little undercooked. The burgers were all good, but would have been nice if all the food had come out at the same time, instead it took about 10-15 mins for the whole table to get all their food.

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gardyneclan . 2018-08-06

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It is okay, nothing special, table was a bit sticky, I believe they have a one cloth rule, i.e. I saw Heather wiping down several table with the same cloth and it wasn't turned or refreshed in anyway. We are still here and not sick, so it okay or is it?

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Don S . 2018-07-28

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We found this chain in Leeds a few years ago.

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Jack F . 2018-07-23

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We went in for lunch today and were served by Yols! He was so welcoming, friendly and attentive. The food was delicious and couldn’t have asked for much better. We will definitely be back :)

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Scott G . 2018-07-22

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Man skal kanskje ikke ha for høye forhåpninger til en burgersjappe i andre etasje på er handlesenter, men dette var skuffende. Tørr og over-stekt burger, slappe og middelmådige fries. Gå videre.

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Andreas H . 2018-07-19

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Food was food at the Aberdeen Union Square but l found a few members of staff touching or scratching their head at the bar area and not washing their hands afterwards. This was a bit off putting....they should be made aware of this especially when in full view of the customers!

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Evelyn M . 2018-07-04

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Haven’t been here in a while so we popped in on a Thursday lunchtime and we were happy we did. Great burgers and fries, served with a smile by Sam for whom nothing was a problem, not even my fussy wife!!

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Mark W . 2018-06-30

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Incredible selection of different types of burgers and flavours so a good choice for all and as they are made individually they can be altered to suit. We had the stuffed brie beef burger and the chicken peanut butter and bacon burgers with sweet potato fries, onion rings and handmade coleslaw on the side to share. Both tasted amazing and looked good as well. The only problem was trying to get your mouth round them. We also had peanut butter milkshakes to drink which were incredible. They come in a chilled metal cup they stay nice and cold. It was almost a dessert in itself. Would definitely come back.

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barfly51 . 2018-06-24

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We attended a film showing of Book Club at Union Square, Aberdeen and found we had been given complimentary vouchers for Handmade Burger Company whose outlet was nearby. We are not in the habit of using such outlets but were warmly welcomed by the staff who showed us to our seats .We were quickly served with our drinks but had to wait quite a while for our food. When it came it was very good indeed and we will certainly use this place again.

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Jim D . 2018-06-15

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Went here for a burger not long after it opened and it was fantastic. However we paid a visit at the weekend and the burger was a big let down. It was rather bland in flavour as if it lacked seasoning or something. I chose the classic cheese burger with the mature cheddar but even the cheese was tasteless. I actually make a tastier burger at home with mince, parsley, diced onion, salt, pepper and a drop of olive oil. Its not as if its rocket science! But to charge about £8.50 (burger only) for something so bland is poor in this day and age. Sorry to say but I wont be back as there are plenty of other places that do a tastier burger including chips for about the same price, one of these being Wetherspoons and their price includes a pint and is even cheaper!!

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gmorrs . 2018-06-11

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Dropped into this restaurant for a quick bite while shopping. The burgers are very nice. Grilled chicken was done very well and tasted great.

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samir s . 2018-05-27

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Visited for an evening meal recently. I can have no complaints about the food. The menu was extensive, the food perfectly in line with what it should be. The same could be said for the price. The service was also perfectly acceptable. The one problem I had was that it didn't seem particularly clean. Our booth seats were ripped and repaired with masking tape, the table wasn't very clean and the chairs them self's clearly hadn't be wiped down for some time. The toilets were, if i'm honest not very pleasant. For that reason alone I would mark it down.

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Mansionman1 . 2018-05-18

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Wir aßen dort zu Mittag. Das Lokal liegt inmitten des Union Square Shopping Centre. Wir bekamen schnell einen Platz zugewiesen und bestellten nach einer Weile das Essen.

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andi76ag . 2018-05-14

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Love the food here. Great selection for vegetarians and vegans. Always good quality and reliable. Friendly staff. Bit pricey as chips are sold separately compared to other restaurants.

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Jodie P . 2018-05-09

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Been coming here for years and have kept loyal to the staff that work here not what ever idiots own the place. Working close to the centre I often pass and see the same faces looking tierd and drained in a run down resturaunt that wouldnt look out of place in a war torn village in the middle east. Food quality is normaly very good but can vary but I would put this down the over worked and most likley tired staff. So I will say come for the staff, Connor, calum and Holly are very nice im sure thats their names

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paullevesque456 . 2018-04-18

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Have started going here after being recommended by a friend. I am a mega fussy eater, but the chicken burgers are amazing. Usually have the classic chicken burger which is absolutely delicious, the tomato relish on tip of the chicken is amazing. If your not famished they do small burgers which are also very tastey. Staff are all very nice & friendly & the restaraunt is spotless. Will happily come back next time in Aberdeen. Its become a new favourite.

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Sandra H . 2018-04-15

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The service was excellent, very quick at getting a seat and a drink. The booths seat looked a bit on the rough side but comfortable. Food came not too long after being ordered. Burger tasted great the only down side to it was the bun fell to pieces as soon as it was picked up. The chips were great, nice and fresh.

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Andrew T . 2018-04-09

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This was the 3rd time I have used this restaurant and the first two visits were good, unfortunately I can't say the same this time round, having waited to be seated I was on the point of leaving when a server came up and got a table, again waited for a menu even although the place was not that busy, I ordered a burger and when it came it looked and tasted as if it was reheated and to be honest it was tasteless and dry and could not finish it, I was very disappointed in the meal and service and will probably not use again

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PaphosGerry . 2018-04-07

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Everything thing is separate so you end up ordering too much (or that's maybe just me) Mexico burger was really good as was the pulled pork chips..

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Ian C . 2018-04-01

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Having enjoyed the restaurant in Edinburgh we were looking forward to a visit to HBC in Aberdeen, however were left disappointed. Seated quickly, it wasn’t busy. Taking the order three of the things we asked for we were told they didn’t have, the menu isn’t...

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Eh25 . 2018-04-01

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The food was great and as others have said a portion of fries between two is perfect. Staff very professional and friendly.

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equalities_champion . 2018-03-31

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Visited handmade burger after cinema, was served by Ellie. She was cheerful and knew the menu well. She recommended a falafel burger with avocado and it was amazing. We were surprised as my friend can't have gluten, but she still had many options to choose...

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yoridaf . 2018-03-31

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Distgusting would be a compliment to describe this inedible burger. At least the bottled peroni was good. Liquid dinner tonight for me!!

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cloudysky2015 . 2018-03-30

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Place was very busy but staff were all smiling and clearly working hard - especially management who proved to be hands on. Loaded fried were unreal good and our burgers were lovely. Will be back!

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Hanb735 . 2018-03-19

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Never usually review restaurants at home but felt i had to make my opinion known. Visited Aberdeen with my partner, looking for place to have tea, as you be aware alot of choices around this area. Both of us had never tried handmade burger Co...

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TartanArmy84 . 2018-03-13

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Lovely burgers, pleasant staff. Good variety of burgers and sides, took me ages to decide. Good price for the juice refills.

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lamackay . 2018-03-10

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Love eating at Handmade Burger Aberdeen, always stop here for lunch. Best selection of gluten free/vegan food etc anywhere. Needs a refurb but I am sure this is in hand. Won't stop me coming in to eat!!

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ellebee61 . 2018-03-07

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