Based on 4.607 opinions finded in 2 websites
Based on 4.607 opinions finded in 2 websites
Opinions
Lovely restaurant, we had a great time visited for my friends birthday and the service was amazing they sang happy birthday and got the whole restaurant involved great experience
Cruiser10140430159 . 2024-05-03
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Lovely food and staff, however the only downfall for me was the ladies toilets, to say this was a very well presented high standard restaurant, this let it down, one toilet wasn’t very clean, the other was blocked with tissue. It also seemed toilet tissue was used to dry your hands and not binned. Apart from that the place was lovely and would recommend.
Sarah T . 2024-04-29
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Amazing food and amazing service!! Besim, Rachael and their team went above and beyond for us even though we had a last minute booking, lovely evening highly recommend! If you want an amazing dinner in Liverpool come to Gusto!
Adventure08026107310 . 2024-04-25
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C’était très très bon, je recommande. C’est copieux,il faut avoir assez faim pour venir dans ce restaurant.Surtout les pizza elles sont deux fois plus grande que les normales mais sont toujours aussi bonne.Les desserts sont copieux aussi.Je recommande pour ce qui ont très faim 😋.
Trail64212254731 . 2024-04-24
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What a great place . The food was lovely , highly recommend the Sunday Lunch sharing board . Served by Julie who was fantastic
HAPPYCHAP74 . 2024-04-22
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We would like to thank all the staff at your restaurant. Super friendly nothing a problem . Food outstanding . It was arranged by a friend for my hen night and I’m super fussy. Thank you so much for a super night
Elizabeth L . 2024-04-20
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What anlovely restaurant, great service and excellent food. Wine very expensive and what with service charge makes it even more expensive. However, the service was great and the food was excellent. We need a Gusto in Southend on Sea.
EssexRogue . 2024-04-18
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Had a lovely family meal , all had something different, and all the meals were lovely ! The food came to the table very fast , but all very good quality. The waitress guiliana was so lovely and helpful , I’ve never been here before, but will definitely be returning as everything was fantastic.
nicholac540 . 2024-04-09
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Me & My fiancé and best friend came to celebrate our paying off our wedding and we booked just by chance and we had the most incredible roast dinner and Maggie made our night extra special a truly remarkable member of staff the young lad with short dark brown hair was so attentive and a fantastic FOH!! We all will be returning for more Sunday roasts soon enough!!
Trail08222515208 . 2024-04-08
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Beautiful Italian restaurant in the dock area of Liverpool. We booked it in advance and it did not disappoint us the food was amazing and the waiter who sever us was top class a very friendly chatty local made the experience all the more better. Only negative was the WiFi didn’t work for us but that’s only a very small minor issue would definitely recommend this restaurant and would return.
David B . 2024-04-06
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We had a great time at gusto served by the lovely Ben. The food was great and the service from Ben was 10/10. I would highly recommend going but make sure you book.
Pammyt46 . 2024-04-01
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Unbelievable food. I don’t think this can be Toped at this price to be fair. The waiter was very good. Available at the second you needed. And Delicious also.
Monica V . 2024-03-31
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Cannot recommend this restaurant highly enough! We often eat here and are never disappointed. The staff are attentive and so friendly, they clearly love working here, which is credit to the management! The food is fantastic, the restaurant itself is beautiful with stunning views of the docks. Absolutely fantastic place to eat. Five stars all the way!!!
christinecT1243JB . 2024-03-30
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We recently stayed in Liverpool and ate twice at this restaurant. We had incredible service, especially from our waitress working Thursday 27th March,in the evening we think her name is Alison. She was fantastic,,The restraunt both evenings was non stop busy, the service was fabulous and food incredible, the restaurant has a lovely ambience. We enjoyed both visits very much and will definitely revisit. The drinks are pricey , but a good choice and cocktails are made incredibly well. We loved this restaurant.
Sightsee39385256739 . 2024-03-30
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Great staff, lovely atmosphere and setting and so many accommodations for specific dietary requirements…eg. As someone who is gluten free and my friend is vegan there were multiple choices! Can’t wait to go back, the staff are so friendly.
victoriabR7629LV . 2024-03-29
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A huge thankyou to Julie who was friendly and professional. Fabulous food and lovely atmosphere we shall definitely return on our next visit to Liverpool.
Peter H . 2024-03-27
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My wife and I are visiting Liverpool with friends and we walked around looking for somewhere to eat, we decided on Gusto at the Albert Docks, we are so glad that we did. We didn't have a reservation but were seated straight away. The atmosphere...
252GavinM . 2024-03-27
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Lovely Italian Restaurant on Albert Dock with great vibes and open kitcken allowing the amazing aromas to tease the nose. Faultless food and service from Julie who was extremely attentive. Despite being busy we were allowed to chat and did not feel under pressure to...
BusybeeSussex . 2024-03-27
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Thank you for a lovely meal. The food was great and staff very helpful and friendly. Although waiters mood seemed to change when I asked for service charge removed. Thanks
davidsG7846JN . 2024-03-25
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Went for lunch on at Saturday not booked but seat found and staff very welcoming ordered main course with a side dish, service was excellent and our waiter was very attentive with overdoing it The food was of a high standard and good value for...
dugi832 . 2024-03-19
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We visited for my partner’s birthday on Friday. We ordered two garlic breads to share to start while we decided on our mains. However we were forgotten about after that. Our waitress never returned and when we did ask someone if we could order our...
216ciarab . 2024-03-09
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Great meal in a lively atmosphere. Very good pork dish and pizza. Excellent wine. Service was first rate. Hadn't heard of Gusto, but certainly the beat restaurant we visited whilst staying in Albert Dock.
Paul R . 2024-03-05
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I’ve been here a few times with work and food has always been terrible, had carbonara which just tasted like spaghetti in double cream! It’s overpriced and clearly can’t handle a full restaurant, would not recommend. Only reason I’ve been here a few times is...
Garyjohn1967569 . 2024-03-03
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Friday night. It was busy, Ben our server was absolutely wonderful. The food was superb, we had dough petals then pizzas ans desserts. Honestly, Ben made the trip to Gustos 😁
481abigailb . 2024-03-01
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Me and my husband had a lovely three course meal here. It’s a very nice restaurant and the staff are very helpful and friendly. I had the ragu for main which was really nice the only downside of it was it was very salty tasting....
jennyhN2469JL . 2024-02-27
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Good ambience staff very attentive without being over bearing . Food good and service very quick. Lovely outlook over Albert dock
Nadine P . 2024-02-23
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We visited as a four on our 1st night. Staying in Albert dock the location is fantastic. We have never been to a Gusto before and it did not disappoint. I had the butternut squash risotto and it was the best risotto I have ever...
cooks9716 . 2024-02-22
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Was a lovely evening. Julie was so sweet, felt like having a chat with an old friend not a waitress. All courses came out quick and were amazing. Julie looked after our table and made sure our glasses were filled ;) . Really a nice...
Aleksandra P . 2024-02-20
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Me and my girlfriend went here for a valentine’s meal last night and had a terrible experience. Although I found the food to be lovely my girlfriend didn’t like hers… her starter was burnt and she didn’t get the main she ordered but didn’t want...
jacobrjh . 2024-02-15
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Great food and an amazing, busy atmosphere. Massive thank you to big Mike for looking after us the entire evening. Top guy. Will definitely be coming back!
Oliver R . 2024-02-15
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Beautiful meal and fabulous service. The duck main so tasty, the fillet steak cooked to perfection. Would highly recommend this restaurant
foodporn28 . 2024-01-24
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Great evening! Lovely food and wonderful Staff. Our waitress Laura was very attentive, friendly and helpful.
Owaincoleg . 2024-01-22
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Absolutely beautiful meal and fabulous service all round. The prawn starter so tasty, the rib eye steak cooked to perfection. A big thanks to big Richy our waiter for the evening really good service throughout
Devilsadvocate2 . 2024-01-20
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Thank you gusto and thank you to the staff bez and Maggie me and my family came on Friday the 12th for my 30th birthday, everything was so lovely and the food was lovely and the staff made it even more special, special thank you to bez and Maggie we will all be definitely coming back
Chelsea W . 2024-01-15
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Delicious food, and friendly staff. I had calamari and swordfish, both cooked well. There was a slight error with our order but it was resolved very quickly with no bother at all by the lovely staff. It was busy, but we didn't feel hurried.
Becca1270 . 2024-01-14
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Went as I had an email from them to say there was a 50% of food incentive. Booked through website and clicked the January sale booking. Went and had food, bill arrived and it was full price. When I queried it the waitress said I needed to have the app and it had to be activated for 24 hours prior so had to pay full price for the meal. I know it says in the T&C,s however I think on arrival you should at least mention it as it is misleading and feel totally agrieved and it left a sour taste for one of my favourite restaurants. Very disappointed !
Laura C . 2024-01-12
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Great food, spoilt by the silly charges! We took full advantage of the 50% off food for January deal, food was very good and service good too. The girl plating at the pass and giving out the dishes to servers was very loud and was giving her colleagues and manager bad attitude which was distracting as we were seated quite close to the pass, but not a big deal. When we came to pay we noticed a 12.5% service charge added to the total bill before the discount, which after the discount is added still remains the same, so is actually a 25% service charge. This seemed very steep, a meal for two, 50% off at £44 including two full priced drinks with an £11 service charge seemed ridiculous! There was also an added £1 to every bill for a charity. I am sure Gusto can afford to donate to charity from their own pocket if they so wish rather than discreetly adding it to every bill without permission from the consumer. I work full time for a charity and donate to charities as I so wish, I dont need another donation adding to my bill without my consent, thanks. Although a small amount, it is the principle of it. When we politely asked our server to please remove the discretionary service charge and charity donation, her attitude totally changed and she was rude and dismissive. She took the service charge off but not the charity donation, and at this point we didnt want to push the matter further and just paid it. However the server did say goodbye to the cash tip we were planning on leaving instead of the ridiculous 25% service charge. Tips are consumers choice, they are a bonus to staff and should never be just expected. Diners should be able to choose exactly how much tip they would like to leave, and should not feel under pressure. It seems to be common practice in restaurants all of a sudden, which we are used to, but on account of the 50% reduction in bill but not in the service charge it was extortionate. This isnt America. Its a shame, Gusto was one of my favourite restaurants and we are gold members hence the discount, but we will think twice about returning sadly.
Ruby G . 2024-01-09
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This was great - we are Gusto fans anyway, gold rewards (well worth subscribing if you like the food) a great offer for January: 50% off on food - not the children's menu though. We were looked after really well by a lovely waitress - she made sure we were happy wityh everything and looked after our 6 year old too. lovely nibbles and main - fantastic duck and lovely pasta - I want to go again tomorrow.
matthewhorner1 . 2024-01-03
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Good restaurant overall, starters excellent and mains mostly great! Burger not the best but other items very good. Service was also very good.
richard c . 2023-12-31
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We had some difficulty securing a table for nine via email and this took several days for a response. We were told we had to have the set menu. When we arrived we were shown to a high table right next to the ovens which was incredibly hot. In addition one of our party was elderly and struggled with the high chairs. I asked at the desk if there were any other options. I appreciate the restaurant was very busy. I was told this may be possible but there could be a wait, which was understandable. I was the told that I should have written any issues with a high table in the booking request. I’ve never been to this restaurant before so not sure how I would have known to specify the height of the table! It was clear no one was going to help so we just had to get on with it, not wishing to ruin the evening any further. No one came to check if we still wanted to move. With family visiting from Scotland for the first time not a great start. Otherwise the food was good, although our choices were limited and it was expensive. Our waiter Ben was incredible and perhaps could give others a lesson in customer service. It’s a shame but we won’t be returning. We normally go to the Heswall restaurant but will give this a miss in future too.
Christopher C . 2023-12-28
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Very good steak. Staff are warm and welcoming and a nice atmoshphere in the restaraunt, first time visit and it did not dissapoint
Explorer46802036691 . 2023-12-24
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Outstanding. Great food and service from Ben. Great atmosphere and food was fantastic. Ben explained the menu and gave us recommendations. Would highly recommend this restaurant Thanks Sarah & Mark
Sarahashy . 2023-12-23
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Always go to gusto - but was very disappointed with the Christmas festive menu this year- the starter was ok but the main turkey dinner was awful when it arrived - the turkey was as hard as anything and looked like it had been kept warm for ages- the presentation was terrible and everything was just throw on the plate and look inedible- the waiter was great and got us steak knives to cut the turkey but i had to return mine- the dessert was nice and we had a nice bottle of wine with our meal. On leaving the bill was deducted £15. as a token for the poor meal- I love Gusto and go regularly but felt I had to leave constructive criticism for you on this occasion after spending over £120, please take this on board for other customers
Trail19769855948 . 2023-12-18
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Llegamos sin reserva y nos atendieron rápido. Excelentes las pizzas y la pasta. Muy buena la atención y un servicio muy ágil en una zona muy agradable.
oremarte . 2023-12-17
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visited with our grandson for lunch, staff were very friendly and really good with our grandson making it a great experience food was really good too as was the atmosphere
Roy1237 . 2023-12-14
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Great menu fantastic service and brilliant atmosphere. Very patient no rush to move on to next course.
Charles P . 2023-12-09
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Simply brilliant the food and service were excellent in every way. Not easily impressed, i have to admit that I was very impressed with the food quality the service by ALL THE STAFF and the attention to detail which was excellent. For a chain restaurant...
Kjnbib . 2023-12-03
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Sublime food and great service. Some of the best Italian food I have had - even in Italy! Stand out dishes were crab tagliatelle, seafood ravioli and the polenta chips. A definite 10/10.
GraemeofGorleston . 2023-12-02
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Great venue, great service and unbelievable food. One of the best meals out I’ve had in a very long time. It’s a beautiful setting, the food was second to none as was the service. Alfie who served us was absolutely brilliant.
sterob48 . 2023-11-30
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No complaints - lovely Italian food, decent service, plenty of options, reasonably priced. Ticked all the boxes really.
seanrobbo75 . 2023-11-24
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We were travelling to Liverpool on business and chose Gusto for our evening meal. Our evening started out so well with a beautiful welcome, stunning table setting and great views. There was a wait for our starters which in honesty we didn’t mind as we...
katslats81 . 2023-11-24
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Dinner with a large group. Restaurant very accommodating sorting two large tables. Service was excellent throughout the evening. Food was generally good. Chicken salad and Caesar salad very good and pizzas good. Burger was a little dry and bland. Overall a good experience and would...
GaryMbham . 2023-11-21
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Fantastic environment, music lively but done stylishly with the quality of the service and food. Our Server Ben was very impressive and went above and beyond to serve us. Couldn’t recommend this place enough for any sort of group. Extensive menu and stylish setting.
Companion34966673819 . 2023-11-14
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For the most part the food and service was good. However, one of our colleagues who we expected not to make dinner was able to join us sooner than expected.,,he had already eaten so was just joining us for drinks. In a truly bizarre turn...
Nomad51236960700 . 2023-11-14
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Visited for a joint birthday celebration with my friend. Food was nice but for the price was average. Centre of the garlic bread just crumbled as soon as it was cut into. Cocktails were nice and waiter was very pleasant and attentive.
megtommo . 2023-11-10
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Second visit to this restaurant. Lovely venue on the Albert Dock. Staff are super friendly. Food is nice . Was really busy even on a Sunday night.
895amanda . 2023-11-06
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Food was good and service from staff was friendly and timely. However, either the waiting staff are not trained properly or, if they are, they do not serve well. When courses were delivered to our (easily accessible) round table the waiter reached across diners rather...
tosca609 . 2023-11-02
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A very disappointing lunch! Following an error with the order, our waitress attempted to resolve the issue immediately. Unfortunately, a female colleague, who I assumed was more senior became involved. Her customer service, and attitude to us was appalling, and made us feel extremely uneasy....
bethanroberts1 . 2023-10-31
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We ate here last night. The restaurant was extremely busy and we were early for our booking. However we were seated in the table of our choice within 5 mins. Menus and drinks were very quick. A big thank you to Hayley who was our...
carole m . 2023-10-29
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Great food, beautiful setting and atmosphere, our buzzer didn’t work.. so after 30 mins I asked, they were v apologetic and seated us instantly, even gave us a free drink to apologise. Thanks. Alfie our water was friendly, attentive and just fab. Told us some...
V3166VLcindyc . 2023-10-24
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we went there for lunch after a visit to Anfield and Stanley Park,food was excellent,service was excellent,quite busy for lunchtime.
Sarah P . 2023-10-17
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Gusto was recommended to me and my partner through family and we booked a meal being that we were coming into Liverpool for the day to meet, upon arrival at the restaurant the atmosphere was great and we were even seated early which we found...
Leo O . 2023-10-16
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This is a must to visit if staying in the area. Friendly and helpful staff, especially our server Matt who made us feel welcome but not rushed. He gave good recommendations and left enough time for us to enjoy our courses before checking in. The...
heatherfL5422HZ . 2023-10-16
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Very disappointed. Felt more like eating in weatherspoons. No where near the normal standard of a Gusto restaurant. Lots of other customers complaining about their food and service too. Food was luke warm.
Lakes1414 . 2023-10-16
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In Liverpool celebrating 2 of my friends birthdays , and Italian food being one of my favorites was looking forward to a nice meal on Saturday night. The table was booked for 7.30 for 8 of us. On ordering food one of my friends told...
Birch A . 2023-10-08
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Visited gusto today for a friends birthday. Secretly asked the waitress to bring a dessert over with a candle to sing happy birthday. The waitress came over with a cake and a candle and asked ‘whose birthday is it’ put the cake on the table...
Caitlin L . 2023-09-28
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Went to a friend's birthday party. The decorations were lovely. However, the staff were very unfriendly, singing happy birthday to some customers but not to others, forgetting to light the birthday candle and when we asked we revived a finger and turned away. The food...
P1020CU . 2023-09-28
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My family booked Gusto for my birthday and we were a very mixed group,4 generations, from a one year old to me celebrating my 73rd. The table was perfect and secluded so we felt like we had our own space. The service was fabulous and...
Sue M . 2023-09-26
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I had a roast here with friends for my birthday. The food was absolutely incredible, and Alfie who served us was so so kind and attentive, really couldn’t rate him highly enough! They also gave me a free glass of champagne which was so nice...
chlo628rol . 2023-09-24
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A couple of friends recommended Gusto along with good reviews. On arrival, the restaurant looked lovely. Unfortunately, we were seated out of the way next to the disabled toilet and highchair store. The smell of stale urine was awful and busy with people going in...
Eleanor L . 2023-09-17
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Gusto was recommended by locals, and it exceeded our expectations. The carbonara I had was the best I have ever had, and all the others really enjoyed their meals
gregd47 . 2023-09-16
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Lovely food and service , views across the dock are great , an excellent cocktail selection 100% recommend this place. Prices were not to bad either
bluemeanie99 . 2023-09-12
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Vibrant restaurant with plenty of customers. Our serve was very friendly and nothing was too much hassle We did wait a little while for our drinks but it was busy so understandable. Fantastic food, will be back!
FarFarAway911 . 2023-09-11
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Booked specially in advance for my mother in laws 80th. in the booking there was a box to tick “occasion” - I put down that it was my mother in law’s birthday, she didn’t want any fuss but would like a table in a nice...
jon c . 2023-09-09
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We ate here on Friday 8 September before going to a candle lit concert at St George’s Hall The food was excellent We had the Duck breast and it was cooked to perfection. We complimented the chef as it was so tasty The service was...
Ann C . 2023-09-08
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Meet up in Liverpool with my cousin. We hadn’t booked anywhere for an evening meal when we spotted Gusto. Although we didn’t have a reservation a lovely lady at reception was able to find us a table. I had Prosecco & Lemon risotto and my...
Carolyn K . 2023-09-08
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Busy Italian restaurant with a really nice atmosphere, made especially notable by the two really friendly members of the team that we spoke with - Julie and Ben, first class! The food was also faultless, very happy to recommend & we’ll return on our next...
DiscoverPerfection . 2023-09-07
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Really enjoyed our evening at Gusto. Great food and wine coupled with excellent service. Thank you Remi. Looking forward to our next visit.
Peter186319 . 2023-09-06
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Great service, lovely food certainly improved since my last visit. would certainly visit again, Abby the waitress was very attentive
John R . 2023-08-31
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What an experience! Such a beautiful place with fabulous decor. Food was exceptionally exquisite and very reasonably priced. We went all out and had Nibbles, Starters, Main and Dessert as well as cocktails, bottle of wine and Digestivos. Every course was fantastic- we didn't have...
LM91uk . 2023-08-29
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Ben the waiter and his manager Chloe made our evening wonderful. The scallop starter was fabulous and the Tuna steak to die for. 10/10, will be returning.
jackstegosaurus . 2023-08-29
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Another amazing visit to Gusto. Everything was perfect as usual. We were lucky enough to be served by the Best Waiter - BESIM. He is always so happy and chatty. He makes you feel so welcome. He is not only lovely with the customers but...
Lindylou2014 . 2023-08-28
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Had a great time. Wonderful atmosphere and food - but special thanks to Laura for being such an attentive and generous host. Her food recommendations and menu knowledge in addition to her first class customer service, made this a removable occasion. Mil gracias!
Sean D . 2023-08-26
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Food excellent , great variety suited all our tastes . Waiter was so attentive , atmosphere great too . We all loved it . We will re visit on our next trip
Alice D . 2023-08-24
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The food and the staff were amazing, thanks for the service. Laura our waitress was fabulous. See you soon.
Vanesamorrinson . 2023-08-16
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Great food and lovely setting for a relaxed meal with friends. Our waiter, Alfie, made it such a lovely experience and sooo good at his job explaining food choices and sharing good Liverpool humour throughout the meal.
Lovearunway333 . 2023-08-12
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Excellent location for a lovely lunch. The staff were really friendly and the menu is really varied. Beware large portions - we didn't have a starter, but starter portions of our mains would have suited better - and then we might have had room for...
Helen B . 2023-08-11
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The food served was not hot but edible, the starter was for sharing we had to order extra bread in all four little slices. When we got our bill the server hid the fact that we had paid 12.5% service charge and £1 to charity....
Peter T . 2023-08-06
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Arrived 45 minutes before our table was booked so we could catch up with friends over a couple of drinks, the girl on the front desk said we could sit at our table straight away, explained that we would like to have a drink before,...
P W . 2023-08-05
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Buzzing-Busy. Communication error was dealt with by Ben with warmth, charm and skill leaving us satisfied. Food was amazing. A definite recommendation.
Margaret H . 2023-08-02
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Great selection of food and drink with a knowledgeable waitress. The only negative for was a gobby bloke that thought he was gods gift and wanted everyone to know! not the restaurants fault.. if you get chance sit upstairs as the views as brill.
TrevorL867 . 2023-07-31
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Took my daughter inlaw and three grandchildren for dinner. One reason was because the kids could make their own pizza’s. We had a starter and when it was finished they left the plates on the table and brought the main course. The children never got...
George H . 2023-07-31
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It was a birthday celebration, unfortunately we had been let down somewhere else, however Gusto very kindly accommodated us very last minute. The setting was lovely and a varied menu with lots of choice. Food excellent. Staff very friendly and welcoming. I would definitely return...
KathrynR2208 . 2023-07-26
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The food is lovely but we were waiting about forty minutes for a waiter to come and ask us for our order. The staff were very nice and our food came quickly
Michael O . 2023-07-25
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Pizza was great. Fluffy crust and tasty base with good toppings. £4 for a coke and service charge automatically put on the pill. Not happy with this. We aren’t in America!!
Natow97 . 2023-07-23
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Booked a table for a graduation celebration. Had a large table in a lovely separate section. Girls got a free Prosecco. Service was great. The food was all lovely. My only observation was the portions could be bigger. The staff were superb. Lovely helpful and...
Shelbertgee . 2023-07-18
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Had a fantastic meal for my daughters Graduation. We sat upstairs which was loving looking down and plus own toilets up there. I had a balloon delivered to the restaurant earlier and they had put on the table. We had a mixture of the Graduation...
A5316RNsueg . 2023-07-15
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Disappointed with the food served. Very mediocre and won’t be rushing back. Chose the duck which was nicely cooked but the accompaniments were very dissapointing.- tepid mash and the smallest ever portion of greens. My daughter had the pasta which again was a small portion...
M P . 2023-07-15
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We had a lovely experience at gusto and had an amazing waiter called Rizarre Besim. He looked after us and made sure we were having a good experience.
Kiki M . 2023-07-13
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• Awful Quality Food: For starters, I ordered the calamari. It was disgusting. Large chunks of batter with minimal amounts of fish, even when there was fish it was of a dark purple colour, put me off even seeing it. Mains, King prawn bucatini and...
erinrT5266NO . 2023-07-06
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