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5.0

Based on 52 opinions finded in 1 websites

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Nº 3 in 227 in North Dorset

Nº 1 of 58 Other cuisines in North Dorset

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor525.0

comment_iconOpinions

We love Gusto's, great coffee and fab food, 100% better than any of the high street chain coffee bars..... thank you Gusto's .

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suebear2014 . 2020-12-28

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Enjoyed some lovely tea and paninis, with a cozy atmosphere, with friendly staff, good central location

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112edh . 2020-10-28

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Just wanted to express my LOVE & APPRECIATION for this ENCHANTING coffee shop ..!!I love the variety of coffees in this place ..!!I also love the selection of salads / baguettes for lunch..!!My children absolutely LOVED the hot chocolate.The service is impeccable and staff are friendly and KIND ..!!Price point is GREAT VALUE for money ..!!So what are you waiting for ??Get down to GUSTO NOW for all your coffee shop needs ..!!Lots of Love and Kindness Team Bakerxx

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Cassandra B . 2020-08-24

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We went in for coffee and panini. Not exceptional but reasonably priced and tasty. Staff very friendly. A big coffee spill was dealt with, no fuss made and with a smile. Thank you!

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SarahA522 . 2020-02-29

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We usually pop in Gusto if we’re out and about in Shaftesbury. We love the cosy atmosphere there. The coffee is lovely. The paninis, sandwiches and cakes have generous fillings and always served with a nice little side salad. The staff are always attentive and efficient. Gusto is highly recommended by us.

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Alison G . 2020-02-25

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Excellent food and a good cup of tea Very friendly! Paninis lovely good amount of filling in them and the wraps 😁

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Jill B . 2019-11-18

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Very old, but cosy shop. Excellent coffee, and a great selection of cakes, sandwiches, paninis etc. Very popular with locals. Worth a visit.

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DavidW6905 . 2019-10-11

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What was intended to be a one off visit to Gustos 3 years ago has become a weekly habit.The coffee, the food and service is getting better (if possible) every time.We admire the patience of Russell and his team towards their customers which is always impeccable.Many other establishments could learn from it in Shaftesbury, We should know what we are talking about having been in the hotel and restaurant business ourselves for many years! We wish them well and long may they continue at Gustos.

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Laakirchen . 2019-07-24

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My husband and I stopped here for some breakfast whilst we were en route to Devon. We were more than welcome to enjoy breakfast outside with our puppy. My husband had a delicious cooked breakfast and I had eggs and bacon on toast, I couldn't fault it.

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Hrb91x . 2019-07-16

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We love it here the coffee selection is good. You can be sure of a decent cup of coffee. If you like hot chocolate then its delicious. A good selection of light bites etc. The staff are lovely here always helpful. The lighting could be better. The table and chairs are not that comfortable. But still worth a quick visit. A tip on where to sit the cafe is long and narrow sit as far away from the toilet as possible as it does smell especially if you are sat at the table near it!

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Dorsetsbest . 2019-02-21

MORE AT TripAdvisor

Coffee great and cakes and pleasant. Plenty of staff to ensure our tribe of cyclists were all served in good time. Cake good.

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thekibbs . 2018-12-09

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Reliable, excellent coffee, professional. Comfortable surroundings and sensible staff whose command of English exceeds, 'no problem.' Look forward to my next visit in November. Keep toiling away and customers will stay.

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ulstermarine . 2018-10-26

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Always come here when I am down in Shaftesbury to visit my girlfriend - the coffee is really nice and the gingerbread latte they do is especially nice! Have also had the cakes a few times when I have been in (and failed to stop the temptation) and they are absolutely lovely as well!! All round a great place - next thing is to try the sandwiches

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HenryRiley1 . 2018-10-24

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We keep going back , because it is so fresh food and very clean and friendly . At A REASONABLE PRICE .

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thomas w . 2018-10-04

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Best coffee I have had in along time delicious. the choice of cakes so temptingly arranged had me drooling. staff very friendly and smiley. I wished I lived local as this would be my favourite place to sit and work my way through the choices on offer.

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Linda w . 2018-10-01

MORE AT TripAdvisor

Lovely coffee Nice service Local cafe Buzzing with a super atmosphere Lots of tempting cakes and great sandwiches

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David W . 2018-09-16

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We looked at a couple of coffee shops and just walked on. The first thing we noticed at Gusto was the smell of fresh coffee which drew us in. We were welcomed as we entered with a cheery good morning by both people behind the counter. We ordered sat down and the food and drinks arrived promptly. Simple and no questions. We went back for lunch. Again straight forward cheerful service

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Richard T . 2018-08-23

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I use Gusto regularly at lunchtime and I am never disappointed, the food is always of a high standard at very reasonable prices. The staff are very friendly and I am always greeted with a welcoming smile and great service. I would not hesitate to recommend Gustos to any weary sightseers in this beautiful historic town.

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larry013 . 2018-08-22

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Located on High Street, this cafe offers good coffee and a variety of sandwiches, cakes and the like.

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ProdiptoB2 . 2018-08-20

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Lots of places to choose from in Shaftesbury but this is the one for us...lovely warm and friendly Italian feel, good quality, good value food, lovely interior and really friendly service.

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peter h . 2018-08-13

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This is a lovely small cafe, excellent in all respects...friendly welcome and great service, lovely decor with an Italian feel, wide choices on the menu, good quality, well presented food and great value for money.

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peterheaton66 . 2018-08-13

MORE AT TripAdvisor

Maybe so, but big on delivery of product. Absolutely excellent coffee.

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ulstermarine . 2018-07-26

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dont miss this little cafe ,the tables are always cleared and clean ,excellent reasonably priced toasted sandwich and good coffee .and a loo..

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sally-ann s . 2018-03-26

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Very cold wet day and so we needed a warm drink and slice of cake. The first cafe we tried couldn't accommodate our dairy-free requirements and so we warily tried "Gusto". We received a friendly welcome and were assured that soya milk was in supply and drinks would be made on request. The hot chocolate that was served as a result was perfect and went down a treat. The gentleman behind the counter was again swift and efficient in sorting out which cakes were dairy and nut free. There was only one option available (apple and date flapjack) but it was delicious and well received.

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IE_and_H . 2018-02-14

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I urge you to go to ' Gusto ' . You will always have excellent service . Friendly , clean with very polite and helpful staff . Plenty of good quality food . I know you will keep going back as we do ; and never been disappointed . It is the best in town without a doubt . So what are you waiting for ? go now while you can ..... Have a good cupper and chat ; it will not hurt you ,but by golly it will do you a world of good .

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thomas w . 2017-12-28

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Whilst meeting a family member in Shaftesbury, we popped in just for a coffee. We had the coffee which was promptly served in a pleasant manner, and then left, having noticed the attractive display of paninis and cakes. An hour later, when we were thinking about somewhere for lunch, we decided to return. We ordered 2 jacket potatoes and a panini, followed by cakes all round. The food was very good, and very tasty and the cakes were also excellent. Definitely somewhere to return to, next time we are in Shaftesbury!

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DorsetHubby . 2017-12-15

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I hadn’t been here for ages but was passing fairly early on Saturday morning and decided to pop in for a cup of tea. The display cabinet looked amazing, very festive and full of delicious and fresh choices. The cakes looked amazing and the choice of panini fillings looked lovely. I’d only wanted a cup of tea but had a pice of toasted panettone too and enjoyed both.

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Mullett61 . 2017-12-10

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Absolutely love the club sandwich. Good range of options. Welcoming staff. Soya milk available which was great for my dairy and life intolerant mother!! I shall be back.....

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Jayke2007 . 2017-11-10

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It does not matter what time of day--we always get a super cup of fresh coffee. Also the owner and staff very friendly.

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Pettenbach . 2017-08-31

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Lovely coffees hot choc etc here and quick bites we often pop in here when in Shaftesbury its not very big and can feel a bit squashed when busy.

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Dorsetsbest . 2017-08-28

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Was on the doorstep early doors and was not disappointed! Very good coffee and breakfast wrap helped get the day off to a good start.

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andygee2014 . 2017-06-03

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We pop in regularly for coffee which is very good and also an occasional panini which again are good. The staff are friendly and helpful and very good when we have a grandchild with us.One reservation is the air conditioning is noisy for a small place but that aside recommended.

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53jbn . 2017-06-02

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I visited Gusto with my husband on Saturday afternoon. We placed a simple order of one baguette, one toastie and two teas (one decaffeinated) but my husband was told that his filling (brie and bacon) only came in a toastie format (why?), even though it was listed as a baguette in the window. My husband pointed this out but the waitress insisted that he couldn’t have that filling in a baguette. Eventually another waitress came over to explain that there were no baguettes left; I’m not sure if the first waitress knew that or if she was being difficult about my husband’s choice. Anyway, my husband said that a toastie would be fine, but the waitress failed to write it down, even though my husband asked her if she was clear on the order, because she didn’t look sure. Anyway, the tea arrived, as did my toastie, with my husband’s food order entirely forgotten. At this point I noticed the colour of the tea, which was completely stewed and resembled strong tomato soup. I couldn’t help exclaiming that it looked vile, which it did and looked totally undrinkable. The man who had brought the toastie (I think he may have been the chef) demanded “what did you just say?” in an aggressive manner. I had no choice but to answer defensively that it was way too strong and was undrinkable, even though my comment was not directed at him in the first place. He wanted to know if I wanted more milk, but that would have not solved the situation; the tea would still have been stewed, but cold as well! I said that I wanted fresh tea (I don’t think they had remembered my choice of decaffeinated either) and exclaimed again that I couldn’t drink it as the colour was vile. At this point the man demanded to know if I wanted the toastie (“do you even want this?”) but then changed his mind, took it away and aggressively said “I’d like you to leave please”. My husband and I were more than happy to do so, wishing we had never gone there in the first place! Before I left, I accused him of being rude and advised him that I would be commenting on Tripadvisor. He then went around to other customers, in the style of Basil Fawlty, asking them if they thought he had been rude. I’m sure they wouldn’t have dared say so, or they could have been kicked out too! So, in short, there are a lot of good comments about the establishment on Tripadvisor, but this was not my experience and I would not recommend them. In fact, having read all the good reviews, I cannot equate them with our experience at all. The service and lack of comprehension for our order were poor, the tea was stewed and the appalling behaviour of the chef(?) was unprofessional, intimidating and inappropriate. Good luck to anyone in future who wishes to complain. I don’t know if the chef was the owner of the business; if he is, then he needs to take a long, hard look at his customer service (and tea making) skills. If he isn’t, then the owner needs to have strong words with him about his behaviour. Probably as strong as our tea!

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Nicky B . 2017-05-31

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Doesn't look anything special from the outside, but good range of cakes, tea and coffee was good and prices reasonable. We'd go again.

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Steve I . 2017-05-14

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A very clean , polite with excellent fresh food . Nothing is any trouble . They are always ready to help with a very quick service . It is opposite the Santander bank . GO FOR IT ! You will not be disappointed .

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thomas w . 2017-04-27

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If you want a coffee bar 300% above the rest visit Gusto Shaftesbury Run by the owner for discerning people Food prepared and cooked on premises by the owner Staff wear gloves to handle and prepare food which is unusual Spotless

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John F . 2017-04-24

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Great coffee, tasty panini, friendly service....all made up for the fact that we had chosen to visit one of the most famous views in England on a day of thick fog! We came in just for a coffee, but then later returned for lunch.

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K M . 2017-02-21

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A good spot for a quality cup of coffee. The cakes look lovely but we were being good. Centrally located on the high street too.

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Sue B . 2017-02-11

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We often stop for a coffee and snack, depending what time of day it is when we shop in Shaftesbury. Has a good selection of foods, sweet and savoury. Nice coffee as well. Friendly staff and nice and cozy atomsphere.

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Alan C . 2016-12-29

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Excellent little coffee/tea & snack cafe. Good coffee, excellent paninis, freshly cooked with tasty fillings. Friendly service.

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k75s . 2016-11-27

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Visited here a few times always a warm welcome from the owner Russell. Coffee is Lavazza a wonderful Italian brand and always made to perfection at Gusto's Keep up the good work

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PaulandLindabrailsfo . 2016-10-07

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A really lovely little restaurant with paninis, sandwiches and baguettes with practically any filling combinations you want. Really glad we came upon it!

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Flora D . 2016-09-01

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Usually pop in here for coffee and a quick bite to eat when in town. Everything is freshly made and there's a good selection of cakes and pastries. We always receive a warm welcome and service is great. Love the place.

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Alison G . 2016-08-23

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Lovely coffee (from an excellent range) and panini and very cyclist-friendly. The staff/owner made sure my bike was secure and offered to top up water bottles. Was there late lunch time and it was busy with sit down customers and take away. Friendly staff and nice atmosphere.

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Rickgd . 2016-08-03

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I dined here for breakfast.Menu is Italian styled very good .Ive always enjoyed going into this restaurant I would rate more of a bistro.Staff pleasant interior nice and very clean

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tom6834 . 2016-07-20

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Good service in this small, but friendly café. Tasty, fresh food and the hot food and drinks are indeed hot.

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Marmite-13 . 2016-05-13

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we have been going to Gusto's coffee bar for the last year and found Russell the owner and his lovely girls Rachael and Maria to be most friendly and helpful.

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Altmunster . 2016-04-20

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