Gupshill Manor in Tewkesbury

Pleasant staff but food tasteless

I was part of a group of ten. We all had a thoroughly enjoyable meal, and were impressed by the attentiveness of staff at all times. The food was top notch and reasonably priced, and the atmosphere friendly and helpful. Wouldn't hesitate in returning!

Great food and an excellent place to catch up with relatives. Cheers!

Visited on a Friday afternoon for a meal with two wheelchair users. Disabled carparking spaces were great, access into into building was fine but was disappointed that the tables set up for lunch time service near the bar were not accesible as they required either a step up or step down to access with no ramp section available. I asked a member of staff behind the bar if there were any accesible tables and after speaking to their manager they offered to seat us at one of the two available coffe tables surrounded by settees. Obviously these tables would not be suitable to have a meal at reasonably and I asked again if we could instead be seated at a table in a section of the pub which did not appear to be in use (i.e. no one sat at the tables but doors to that section were open and the tables partially laid). After checking again with management they agreed to seat us at one of these tables and quickly brought over cutlery and menus. The room we were in was set to the side and so we could not see any of the main part of the pub and basically had an empty restuarant to ourselves. We were grateful that they were able to accomodate us but it was a disappointment that we ate in a quiet, out of the way part as the main section was not fuly accessible. Even the bar had a step up so even if we were not going in for food it wouldn't really have been suitable. The food was nice and the pricing very reasonable. The pub was set in a nice location and the surrounding area was lovely. The disabled toilet was locked and we were unable to use it. One wheelchair user who had some mobility had to walk to one of the other toilets on the other side of the bar, which was difficult for them, and the toilet was not particularly clean. The waitress who served us was a newstarter and did a good job accomodating for us as best as she could.

Not as good as it used to be, such a shame

Lovely food, large portions you won't starve

24 of us went for a Sunday lunch on 18 August 2024. We had four waiters/waitresses serving us so the meals were all delivered quickly while still hot. Because we had decided what we wanted to eat a week or two beforehand, the staff had thoughtfully provided place labels on one of the tables with our requirements on them (a very nice touch because I had forgotten what I had ordered - as had others). We picked up our "name tags" and chose where we wanted to sit and who with. All-in-all a very pleasant afternoon that we all enjoyed. Gupshill Manor was built in 1438 and is close to (if not actually part of) Tewkesbury's "Bloody Meadow". So, anyone residing there in 1471 would have had a good view of the battle of Tewkesbury during the "Wars of the Roses" between two English royal houses who both claimed the Throne of England - the Yorkists (white rose) and the Lancastrians (red rose). And that, boys and girls, is why the English Rose icon has a white centre held in place by a red outer i.e. the Lancastrians eventually won when Henry Tudor (Henry VII) beat Richard III at the battle of Bosworth in 1485. Henry Tudor then united both houses by marrying Elizabeth of York.

splendid! at this pub the food tastes really fresh and well-made, with an abundance of choices on the menu - from starters to desserts, you can get it all here😊 also the employees are polite & amiable, providing excellent service and bringing food out swiftly, which is very kind of them. the mood is relaxed too - we will come back soon for sure

Quite noisy especially outside. A couple of women with about 6 children, one of whom was just shouting repeatedly. Food very average. Mackerel wrap. Salad accompaniment was just some very tough lettuce rather dried up! Citrus dressing non existent. Noted this to staff when paying the bill but no recompense offered. Coffee was poor.

Nice place with lots of history. Beer was nice and the beer garden was great. Could do with just a bit of TLC

This one was a travel stop off, two adults, 10 year old daughter and our cockapoo. Very dog friendly, Bruno was even offered a couple of treats. Place was quiet as we got there mid afternoon after a walk around nearby Tewkesbury but very happy to look after us and the food was very good, excellent mix of shared starters and mains including non alcoholic beers. Special mention for the guy behind the bar (sorry didn’t get your name but great to chat with you and thanks for taking an interest on my Thai t shirt). In summary, highly recommended.

I had a tandoori wrap from the lunch menu, costing £8.99. It was poor, a cold wrap, small quantity of chicken, salad mostly lettuce with no dressing, and a few chips. Unpleasant and overpriced. The building and gardens are wonderful but I certainly won't be eating there again.

We, as a family, were at Gupshill Manor to celebrate what would have been my father-in-law's 100th birthday and to remember his life and achievements. The dining room was for our use only and proved the perfect size. It's proximity to the gardens and courtyards was perfect. The buffet that was supplied consisted of so many items including various salads, cold meats, chicken skewers, lamb kebabs, quiche etc etc. Also present were vegetarian and vegan guests - the latter of which were highly impressed with their buffet The service was first class from drinks upon arrival to even foil wrapping any foodstuffs or cake that guests wanted to take home. The buffet was continually refreshed and tables cleared by extremely polite and courteous staff.

Good pint of cider and garden was relaxing.

Don't waste your money! We had a couple of wraps with chips and side salad. £8.95 and it wasn't good. About half a dozen oven type chips and a tasteless wrap! My son had the ploughman's which was a bit better (£12.95) but we had to send it back because...you'll like this...they'd sent it out without the cheese! So including a round of drinks £45 all in and we were less than impressed. And the place is falling down. When sat in the garden, you can see the top/attic window pane is missing and a piece of board stuck over the top. The tiles have slipped in quite a few places including the bottom left, particularly where the gutter is and it's hanging on for grime death. The planters are rotten and half filled with old, dying plants. Peeling paint, outside benches are in desperate need of some stain, etc! It's turned into a typical Green King pub when it used to be the place to be! I'd avoid if I were you..

Beers served completely flat - twice!

Treated my Mom and Dad to a belated Father’s Day Sunday Roast and the good, service and environment was exceptional. The portions were epic and the quality of the food delicious, the waiter Terry and waitress Beth were polite and well humoured and went the extra mile to serve us. The manor is very quaint and the beer garden, with the shaded taverna on a hot summers day, was bliss to relax in afterwards. Will be returning very soon 👌🏻

Lovely midweek roast dinner. Will definitely go back.

Shocking experience at Gupshill today. Service was not great, waiter rather rude and came up with excuses to why my waffle was frozen solid, instead of accepting it and apologising. Had to wait 15 minutes for our table? The waiter, (we had two, at least the first one was decent and polite), then apologised and told us we could take a seat and took it upon himself to give us some sort of good service. The chicken salad wasn’t the best, chicken was dry and unpleasant, not enough dressing on the salad itself. Did not finish. Drinks were good, regularly offered more drinks. Desserts were not good, 2 brownies were actually decently nice, Roulade was nice, and so was the ice cream. Waffle was disgraceful, ‘fruit’ seemed to be frozen forest fruit mix, waffle rock solid, probably frozen and barely warmed up in the microwave. Our second waiter, told us that ‘it’s rock solid because you probably ate the brownie first and ice cream made it like that’. Any one knows ice cream makes it soggy, not rock solid, like come on. Had to make it clear we were not paying for a frozen waffle, and he eventually said okay, and we think he took it off our bill. Took a surprisingly long time for food to come out, especially as we were the only family there and a couple people at the bar. Music was unpleasantly loud throughout the establishment. Overall, not a good experience at all and will not be coming back, and I do not recommend anyone to make the same mistake as I did of coming.

Very disappointed with the food we had yesterday! 14.95 for a bowl of chips with some chewy steak and 6:95 for the smallest piece of tart know to man! Wouldn’t be eating here fever again!

Relaxed evening meal. Food had improved since our previous visit. We asked to move to a quieter table, which was done without fuss, but meant service was affected as we were a little hidden.

Reasonable pub grub at fair prices. Very helpful and conscientious staff.

Wide range of lite bites for lunch. Plenty of outdoor and indoor seating.

Meal was as if food had been made out of left over prepped and precooked food.

First time at this establishment, a little chilly in the area we sat in but it certainly didn't spoil it. Cheerful staff nice food.... Happy bunny!

Enjoyed a lovely meal here wish I'd taken a photo tasted as good as it looked. Well done all 💯

Made our own atmosphere as we was with family who had travelled from Cornwall. Food was not the best and even though they had questions why a meal had not been eaten didn't reduce the bill. I had risotto and to be honest I could have cooked better myself. Such a shame as at one time is was such a nice place to eat. Expensive evening out for food which was not up to scratch, therefore would advise people to avoid.

Really nice place good food friendly staff

We had our daughters Christening gathering at the pub and everyone was fantastic. Megan was so helpful and friendly. The food was fantastic and the atmosphere was great. I would recommend for a private function 100%.

Driving to Cheltenham looking for a place to get lunch with an elderly parent. Disabled parking bay very convenient and good access for wheeled walking support. Lovely welcome. Super quick service which was great as we were on a schedule. Really nice facilities. Great choice on the menu. We ordered from starters and light lunches which were ample sized portions and reasonably priced. Delicious food, hope to return in the future.

Fantastic pub. We had a lovely meal, albeit quite pricey. Atmosphere was delightful with open fire. 3 course menu available. Food was tasty. High chairs available for children and baby changing is in the disabled toilet. Pleasant staff, very polite and considerate. Dog friendly.

We had a great night last night good food great staff.

Highly recommended, great food, wonderful staff!

It was an ok visit. Could have been better, but then it could have been a lot worse. Service was very slow for 3 pm on a Sunday. Had to ask for drinks and menus. Food arrived promptly, but you can tell it had been hot held for a while. Plates were cold, meaning the food got cold quickly. Roasts had been held for to lo g as they were very hard on the outside and cold in the middle.

We went for afternoon tea, and if you are expecting a traditional afternoon tea, you will be disappointed, we had one large wrap, instead of little sandwiches, 2 large slices of cake, which were tasty, and a lovely scone, with Chantilly cream, when I asked about clotted cream, they said that their customers preferred Chantilly, come on people, clotted cream for an afternoon tea. It was my husband's birthday treat, he is from Devon, so left disappointed.

Had a great Sunday lunch with a large group of friends. The food came quickly and was amazing. Very helpful, friendly Staff.

Love this place friendly, food is lovely and place is very clean

Very nice for lunchtime snack and drinks

Great place for a meet up really good bike nights

We were a party of 26 who only booked a few days before and we're very appreciative that they could accommodate us. We had the function room which was ideal. We pre ordered our food which was fine. The food was served quickly and efficiently. Many of us had the roast dinners, others the fish. Good sized portions, meat was plentiful and cooked nicely. Fish was tasty. We were served dishes of fresh vegetables separately, with plenty for everyone. Overall, we were very pleased with the meals.

Popped in for a coffee, nice looking place, friendly staff and OK coffee ☕

Was there for a wake so not the best circumstances but service and food was good.

The atmosphere was very welcoming and staff were very helpful and kind. Food was good but a bit expensive (a bit on the London price). I will def be back, as we loved it!

Always good. The staff go above and beyond at all times. The Christmas Dinner is to die for.

Perfect location, lovely food and staff

We had dinner here before going on to somewhere else. Food was OK, nothing special, but the staff were lovely. Lacked atmosphere, not sure if it was because it was early evening, so therefore fairly quiet, but for me the place was bland. I think a nice dark colour on the walls would make such a difference. At the moment the wall and chairs all seem to be the same beige/grey colour!!!!

Was little put off from the outside as we thought it was closed, however once we opened the door what a wonderful surprise. Very welcoming and lovely old fashioned interior. The food was great too and we will definitely be back.

Staff extremely friendly and helpful.

Met up with three of my cousins and their spouses for a family lunch ....food and service was very good, and we weren't rushed to vacate our table ...will certainly call again

Thought the food was a rip off for what you get..sweat with horrible frozen chips and a handful of watercress,,you have to pay extra for mushrooms..onion rings which is disgusting..

I do not usually write reviews but was so disappointed in my meal and the response to mycomplaint. Our meal was tepid and I don’t think it’s too much to ask to have hot food or to be compensated in some way.

To be brutally honest after looking at the place online I was a little disappointed on arrival. Front of house is very run down and in great need of a spruce up. However the staff were brilliant, the service was good and we were made to feel most welcome. The drink was good and the food was value for money. Would I go again? Probably not.

Service was only a 3 as the barman made up a pint of lager and lime using half a pint of lime cordial. I could taste lime all day. Apart from that mishap its a really nice place to go.

Didn't eat here but food looked lovely and everyone seemed to enjoy. Staff were really nice and friendly xx

Stopped here for drinks, but the food looked great too. Lovely garden and dog friendly

Easy to find. Quite busy. Nice meal. Sunday lunch. Would revisit if in the area.

We had booked for afternoon tea .A very obnoxious gentleman served us ,not at all helpful, made us feel not wanted . Disappointed with the way afternoon tea was presented. Had to ask for another teabag as the tea was too weak to come out the pot. Will not be returning.

Unfortunately it was my sister's wake but it was handled with dignity and understanding. Well done

Delicious food, friendly bar staff. Nice environment.

A bit out of town for the walker. Good food and visit with a group.

Not bad at all not great but not bad

Vegetables raw roast potatoes some cook through some hard in the middle chicken taste less . Very disappointing

Monster Sunday dinner. Really well cooked.

No stuffing or crackling with roast pork. Fish pie didn't appear to have much fish in it. The table was sticky and had seen better days.

Very good , had a tasty lunch and was served quickly ,lovely old building

Very nice had a roast beef and Yorkshire pudding only down side no phone signal a day no WiFi, really big pub nice big car park

First time visit for lunch with friends. What a great place. Lovely food and friendly staff. Hopefully I'll get to visit again soon.

Excellent experience. Staff were fab and couldn't do enough for us. Will definitely be back. X

Nice food cheap prices, clean and good parking. Really nice place to visit.

First review I have ever posted but felt so let down by the meal I have just had I felt compelled. So firstly the service wasn't amazing. Staff looked abit scruffy in leggings or wearing worn out old trainers. Had to ask for menus. Food took a while to be served and was very poor value for money. For starters we had a sharing platter which consisted of about 3 or 4 slices of bread with a tiny ramekin of olives and another of green pesto?! It cost £9!!! When mains came we were asked if we wanted any sauces, we did, they never arrived so we then had to que at the bar to ask for them once more. My main of gammon, chips, egg and peas came to £15.95 and was bang average. It also only had 1 egg for that price!! Come on. Do better. I understand that running costs etc are crazy but this just shows such poor value for money. I would never go back again and would tell others never to go. It's such a shame as I only live around the corner and it's a beautiful piece of Tewkesburys history. I hope they can take note and change but looking at the other reviews I doubt it.

Cheap, unimaginative and disappointing food and drink.

We booked Gupshill Manor for a birthday meal and then looked at the reviews. Reading some of the negative ones we were a little hestitant but decided to try anyway. Our experience was very positive. The staff couldn't be more welcoming, the restaurant was cosy and warm, and we enjoyed a drink on the sofas before and after the meal. The meal itself was hot and delicious, with a good selection of choices. If there were negatives previously in our opinion they have upped their game and we will be back. We would not hesitate to recommend them to friends and family.

I am grateful for the service and atmosphere

Lovely food and great service from the staff. I will definitely return soon.

We booked a table on Saturday for 6:15 .We did eat but the plates were hardly warm and the food likewise. The food did not appear to be freshly made rather something shipped in as a ready meal and just heated. We had the chicken breast the whole thing was bland and pretty tasteless. Green beans were soggy and luke warm. Expecting a dish of daupinoise potatoes instead we had a small amount of something hidden underneath a chicken breast. We also order Garlic bread with the meal but it didn’t turn up .Unlikely to go back again very poor the whole experience 5 Check availability

Pleasant pub, function room, meals

Very disappointed. The roast meal was obviously all pre cooked and served up conveyor like. All the meats were of uniform sizes and cooked the same. The roast potatoes were poor in the extreme and the vegetables were meager at best. The staff were good but the food was 4 out of 10. I will not recommend going there, especially as the prices indicated a really good meal. Not...

Shared a lovely lunch with a good friend. The service was professional and friendly the food hot and tasty. The atmosphere was lovely with an open fire and fairy lights. Beautiful setting definitely recommend.

Very friendly place, our first visit...food amazing and very tasty....Great staff...will be going again!

Food and staff great well priced would recommend this pub

Great food and realy friendly staff and they do a cheese board

Very welcoming and comfortable inside

The Sunday roast was so disappointing as was the pudding offering. Not enough veg for 4 people and no offer of more; not sure how the roast potatoes were cooked but definitely not roasted. Will not return even though the staff were nice.

Stopped here on way back home from Cheltenham for Sunday lunch, Very poor in my eyes, Food wasn't hot, luke warm,asked for pink beef and it was well done, chicken was awful, roast potatoes were nowhere near roasted and a tiny pot of carrots and beans between 2, Meat was so thin it was like packet ham Tasteless, Up there with one of my worst sunday dinners sorry

Great New Year! Staff friendly and atmosphere is amazing

New years eve event in the barn was wonderful. It would be a great venue for a disco for the over 40s once a month .

Absolutely delicious meal today. Gorgeous fresh food and extremely tasty. Staff are fantastic, very helpful and attentive. I highly recommend Gupshill Manor 👌👍

Nice to be out again. Friendly staff and great food. Decent selection of gluten free options.

Nice atmostphere, tasty food, good portion sizes, not very expensive. Will definitely be back.

Lovely cosy warm place. Staff very good nothing was a problem.we had a room booked for xmas lunch 20 people all went smoothly. Welldone you all have a good CHRISTMAS

Went for xmas meal. Food not presented to the best stabdard. Soup luke warm,Prawn Cocktail on a plate!,Pate had 1/2 piece of bread!! Surprised they only had 2 toilets available especially for the size of the pub. Apart from that it was a very relaxed atmosphere & very nice.

The food at the gupshill Manor was excellent I went there with my girlfriend for lunch it was very nice I have been there a few times its always very good.

Looks like a great place for a lunch or dinner, we only had a drink on this occasion but I will take the parents there for sure

Always have a drink on a Sunday but decided to have a Sunday roast . Meal was very small considering the price and warm not hot . Had a desert as I was still hungry? And for the price was shocking. Never again

Just been for a special birthday celebration, service was shocking we waited at least 15mins and we had a table booked for 8pm, a further 15 mins until our drinks ordered was taken, staff were present but standing around at the bar rather than doing anything useful, I know the catering industry very well and I was utterly disappointed with the whole experience which has left a lasting impression and not in a good way, this was once a good place to eat, food was average at best I’m sure it will be closed before long, food portions small quality awful, no value and atmosphere was shocking.

Sad to post a negative review My mum, myself and our friend went out for a meal to catch up and decided to go to the Gupshill Manor as have had nice meals there in the past. We ordered our drinks and then the waitress came back to take our food order. We all picked the same meal - pan fried chicken breast with green beans, dauphinoise potatoes and black pepper sauce. I don't like green beans so asked if I could have carrots instead. The waitress was lovely and said that was fine. The meals were £15 each This was our first mistake. The food then came, not long after ordering but no drinks had arrived.... looking at the plates of food, very confused.. I don't know where these chickens came from but there would have been more meat on a pigeon breast than on our plates, plus also had a shoulder/boned part also... the meat was just two very small slices, about the size of a tipp-ex mouse. Totally non existant presentation... just thrown on the plate. My young nieces could have plated it up better. Finally, when the drinks arrived, I asked the waitress if we had the correct meals as we all had boned parts as well as very small slices of chicken. She went off to speak to the chef but as we were all hungry my companions started eating their food. The waitress came back and said yes this is what we have ordered and the boney but is part of the chicken breast..... hmmmm. She did offer to swap my meal but I was hungry so said it was ok. To be fair, it tasted nice but the carrots were past their best. The dauphinoise were ok but again, small portion. The waitress came back to take our plates and we chose our puddings. Two of us had the waffles and one had the brownie. Second mistake. The waffles were lovely, but the brownie, nice though it was, half way through eating it my friend found some plastic wrapping in it and then in her penultimate mouthfuls... yes another piece of plastic wrapping... we called the waitress over again and showed her the plastic.. she was very apologetic and went off to speak to the chef again.... 5 minutes later she came back with another apology and offered to take the brownie off the bill which we accepted. A waiter then came over and asked us if we wanted tea or coffee but as two out of three of us had a bad experience my mum wasn't willing to take the risk of a third mistake so we paid the bill and went home.. The waitress couldn't have been nicer but we will not be going back anytime soon and will be telling all our friends all about what a bad experience we had.. Poor show Gupshill... for a nice place to go that meal really wasn't great, would have had a better plate of food in Wetherspoons(no offence meant) for half the price. Perhaps a training session on presentation and serving a entire chicken breast to customers who are paying £15 for it would be an idea..

Called in on the off chance for lunch, as my wife and I were just out for a drive. Were made very welcome and we were allowed to bring our dog in with us. We thought that it was part of a pub chain, however, it was privately owned and what a difference. The staff were helpful and knowledgeable, good food, good service not a lot more that you want for a relaxing unhurried lunch. We'll done to all.

Great Guinness. Nice beer garden.

A lovely character pub and restaurant, lots of outside space and parking.

Excellent food and drink, great atmosphere.