Based on 1 opinions finded in 1 websites

Based on 1 opinions finded in 1 websites
Nº 2740 in 2913 in Edinburgh, City of
Nº 143 of 149 Italian in Edinburgh, City of
Opinions
Parece agradable por dentro con un interior moderno y limpio y el personal era muy servicial y amable. Pedimos comidas para niños y un pastel con papas fritas con guisantes mushy. £ 36 incluyendo un cargo por servicio descarado y £ 2. 80 para un ‘falso’ ‘brote de frutas’ que es increíblemente caro. El fish and chips de los niños no fue genial, he tenido mejores chips. El pescado era en su mayoría rebozado con muy poco pescado dentro de lo cual fue decepcionante. El pastel y las patatas fritas tampoco eran geniales y los platos son muy pequeños, pero las porciones no son tan grandes. Hace que sea difícil comer con la comida en un plato pequeño. Dos comidas para niños, incluyendo un ‘Fake Fruit Shoot’ y un pastel con patatas fritas con guisantes machacados y salsa de curry y lata de Coca-Cola, £ 36! ! ! Muy caro IMO. Esperaba un chippy de mucha mejor calidad, así que la comida y los precios eran realmente decepcionantes y el cargo por el servicio era una libertad que pedí que me quitaran. La próxima vez que esté en Edimburgo probaré el chippy escocés más tradicional a precios mucho más razonables. El personal era muy amable, pero creo que los precios son demasiado altos para lo que es y para lo que se obtiene, sin duda el £ 2 . 80 para una bebida barata para niños y los platos pequeños y porción para comidas de adultos. Me temo que no volveré a visitarlo, pero espero que el establecimiento tome todos los comentarios como comentarios positivos para ayudar a hacer mejoras.
Margedaws . 2024-08-14
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Disappointed Regular Customer – Quality and Service Have Declined I’ve been a loyal customer here, especially for the shish wraps, but after my recent experiences, I don’t think I’ll be coming back. In my latest order, I clearly requested only garlic sauce and salad dressing for the sauces—but they misunderstood my note and assumed that’s all I wanted in the wrap. They left out the entire salad that normally comes with it. I ended up with a dry wrap containing just meat and sauces. I understand English might not be everyone’s first language, but my instructions were very clear. When I reached out to customer service to explain the issue, the person I spoke to was rude and unhelpful, offering no solution or apology. Unfortunately, this isn’t the first problem. My second-to-last order had burnt lamb meat—so overcooked it completely ruined the wrap. While the owner did offer a replacement, I was still made to pay for delivery again, which didn’t feel fair considering it was their mistake. I’ve supported this place for a while, but the quality and customer care have really declined. Very disappointing experience.
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