Grumpy's in Southend-on-Sea

Another great lunch at Grumpys. They've really made an effort with the Halloween theme with fun activities for the kids. My son had the witches pancakes! Would reccomend!

Have been here quite a few times and return because we really like the food and the quirky decor. More expensive than McDonald's, etc. but the quality and size of the portions far superior. Always surprised that there are not more customers.

Fantastic food, great value for the portion sizes. And you can get a beer with your lunch!! Indie made us feel so welcome, was friendly, funny and just perfect with her service. Couldn't have done anything better!

Went to Grumpy’s Diner today with my wife and son. Fantastic service by Kerry and Lily who were very attentive and friendly. Excellent portion sizes for both adults and kids at a good price. Food was really great can’t fault it

We attended one of their special events with the Knightingales. Great, friendly place, food was very good and a brilliant atmosphere. Staff were efficient and friendly. Overall, it was a great night out.

Spent a lovely evening here, while being entertained with live music from The Knightingales, who were excellent . A great venue and the food we ordered was excellent. Had BBQ rack of ribs, they just fell off the bone, cooked to perfection. Decor was very well done, as an American Diner. Happy staff and a very nice atmosphere. Definitely recommend.

Food was cooked perfectly and the portions were exceptionally large , should have more veg and salad options on the menu. The staff are extremely efficient and friendly.

Great food as always and came sooner than expected

Had a lovely breakfast with good service this morning :)

Build your own burgers are great and the curly fries are yummy and a really good portion size. The packaging was also plastic free. We have used before and will use again.

Always excellent. Highly recommended.

Don't bother going here I ordered a 10 0z rump it was tiny and got about five chips my daughter also had half a chicken it was as dry as any thing what a waste of 60 pound

Absolutely amazing place, served by Indie and she was so lovely helpful waitress fully recomend this diner. Will definitely be back

Went in tonight (thurs) at about 5 30 - 6 pm. Not many eating so atmosphere only 3 tho I'm sure if it's busier that rating would have been higher. We were served by indie who's personality made it easy to relax and feel welcome. Nothing was to much trouble and we never felt rushed. Food was good although there was only rump/sirloin steaks ( other items obviously available ) but I really wanted rib eye to be honest. I know that the menu should be good food at affordable prices ( which it was ) before anyone gets upset but I really fancied it. Sal had jacket tatty which she also enjoyed. All in all a good experience with some 60's tunes just loud enough so that you never had to shout.

Had a very good meal, great service.

Grumpys is our go to diner at least 3 or 4 times a month. The food is exceptionally good, the Vegan options are fantastic, pancakes with berry compote and biscoff waffles to name but a few, plus a good vegan full English. Also the cocktails are 😋! Kerry and her staff are amazing, can't do enough for you. Thank you 😊

We visited here five years ago and I'm sad to say the quality of food has deteriorated since. I ordered a cheese burger (I don't remember there being a complicated menu to personalise it when we visited before? But it did feel like a con that you have to pay extra to add toppings which should be available as standard). My burger meat wasn't that nice and ruined the meal. The chios were OK if a little overcooked. We ordered pints of Coke zero only to be told they sell these in bottles. A bit of a con and not expected when most other diners do free refills. The restaurant wasnt overly busy and it just made things feel more awkward. The shakes were nice though and the facilities were clean.

The food was good although it was very poorly presented which made it a very lackluster experience. Whoever dished it up clearly takes no pride in their work.

Great food, good price and friendly staff

First time here at grumpys. We don’t live in Southend we only come down 2 or 3 times a year. We normally go to the usual places but I must say we liked it here and will definitely come back.

My partner and I came here for dessert and breakfast and let me tell you the customer service was outstanding I couldnt find one thing to complain about even if tried. The atmosphere with the live band, the dancing, the music and the people was amazing. We pressed the waffle with ice cream and berries and I’ll tell you what the sweetness with the ice cream, the syrup and the crispy waffles was absoloutely incredible. My partner got the banana split and that was just as good. For Brekky I ordered the eggs Benny and it was for sure worth the wait, the sauce, the eggs, the bacon was by far the best. Had that Smokey smell and taste to it and just completely made the whole me. I will definitely be coming here next time I’m around the place I loved it so much and the owner is by far a geniune guy and will always look after You. I had a blast!

Waitress was friendly and helpful. Didn't have to wait too long for service and food was out quite quickly. Everything was tasty but it was a fairly pricey for lunch.

Last time I came her was about 5 years ago and I had been really impressed with the range of interesting sauces that were freely on offer to customers. Sadly this is no longer the case. The waitress struggled to find me ketchup on this visit. To add insult to injury they got my order wrong. I can see why this time I was the only customer in, if they have gone this downhill

The meal was brilliant, enjoyed it very much

Place looks nice staff are friendly but food is sooo over priced and cheap egg shells in the fried egg food doesn't match the restaurant

Food portions are good but it’s the staff the women Kerry I can hear her from outside having screaming matches with her employees is so unprofessional

So much veggie stuff really enjoyed eating here

Excellent value, great service. Awesome place.

Foods lovely and great service been to a few diners in the area and this is by far the best

Very tasty homemade burgers, friendly and polite staff... will definitely be returning

Always a pleasure with hard working, friendly, attentive staff and great food. It was breakfast today for my usual mini works and my partner tried the American works which is pancakes and stuff. We needed it. Two coffees later and a white twix milkshake each sorted is right out. Will always recommend this place for any meal of the day.

absolutely delicious 😋 love the hotdogs here!! 10/10!

Been here a few times before but not for breakfast so off we went for pancakes, we arrived and was seated very quickly our server was a nice girl called Indie she quickly gave us the milkshake specials one of which I order which was very nice Indeed Our breakfast was at our table in good time and was very nice all cooked really well Will be back again for lunch next time :) .

In Southend for a show at the Cliffs Pavillion, both of us fancied Shakes and Burgers. 25min walk from the city centre, the venue was easy to find. Staff were friendly and welcoming. Decor was typical American 50s diner, clean and smart. Started with Ice cream shakes, that were FANTASTIC!! I had ‘boost chocolate bar’ shake, my wife had a chocolate shake. Really proper shakes (far superior to the McD rubbish) for mains I had a double burger with cheese,bacon, fried onions hot sauce with fries. My wife had a chicken strip burger with excellent sweet potato fries. We shared a side of coleslaw and onion rings (the only slight disappointment, as they weren’t homemade) both burgers were really tasty! Well cooked and generously sized. Bill came to £56 inc tip which I think was great value. Definitely visit again!!

I got two of the philly subs to takeaway today, the onions were flavourless. The bread was soggy. The steak was unseasoned and the two bits of burger cheese thrown on top hadn’t been melted and were cold! I was expecting thick, hot, Philly cheese poured over my nice steak sub but alas it was not to be!! Please do better! £22 later and we still hungry and our tastebuds are unsatisfied! however the waitress was very sweet :)

It is a friendly and exciting place with a nice theme and music. The service is excellent. Recommended.

Always use grumpys for family gatherings Kids can get up and move about with no issues. Service is great food is great Best thing of all they seat you altogether not scattered like most places because they can’t be bothered to move a table. Had a fab night last night 17 of us and food arrived all together. Will be back

order was for ASAP and arrived 20 minutes before estimated time! Excellent

Been here twice since my last review, full English breakfast and a build your own burger. Always a treat at a decent price and always grand service from friendly staff. Chloe and Emily served us after walking in yesterday with offers of specials amongst a busy restaurant. Previously indie served us before in an almost empty one and is a pleasure to chat to. I have yet to find something not to recommend on the menu.

Brilliant. Always enjoy a grumpys burger and shake.

Visited on Easter Sat for my grandaughters birthday (aged 7). We had 7 children and 6 adults. Friendly welcome, majority of staff are in their teens but very very attentive. The staff/food/atmosphere was 10/10, would recommend Grumpys to anyone of any age, can't wait to go back. Management have the perfect formula, keep it up.

Had a lovely impromptu meal with my Son. Food was very tasty, delicious burger, service was good and overall good value. Delicious Margarita too!

Absolutely lovely place the Service is outstanding and the food is 👌 This place is always spotless and clean If you haven't tryed it don't delay get down there now 👍🏼

My regular breakfast, lunch, or sometimes dinner joint. Staff are always so friendly and helpful and chatty. Atmosphere is nice and light with a 50s diner vibe. Food is always so good from burgers and hotdogs to full breakfasts and ribs. We've had most choices on the menu. Milkshakes are excellent and there's a handful of beer choices. Staff that stand out with great service are Indie, Kerry, the chef, and Emily.

Grumpys is always a good bet for a night out. Went with my family to celebrate my birthday. Nothing is ever too much trouble (even with 5 small children), staff are always warm and friendly. Kerry always picks good people and the food is always huge portions and delicious. Thanks for a lovely evening. x

The pot wash was so pale it put me off my food. Also my cup had stains on it. I went last Saturday and the food was okay but the hygiene was a massive let down to be honest.

Arrived cold and missing an item. Got a refund for the missing item quickly and the driver offered to go back to get the item for us but we declined. We live about 15 minutes away so I guess food being a bit cooler is to be expected. And the missing item could easily happen anywhere

Nice place to eat the food was lovely I'm not a big burger fan but the ones in here were really nice and nothing was too much trouble for the girls serving us will definitely go again!

First time here. Staff great. Food great. Had same 4 breakfast items at another establishment not far from here last week, and that place food quality not a patch on Grumpys. Interesting internal USA theme decor. Will be back.

Not sure why I've haven't reviewed before. Been going to grumpy's for years, with friends, with family and on dates, any excuse really. The staff are always friendly and accommodating. The food is delicious with generous portions and they cook bacon how I like it. Its very clean and I love the decor. Delicious cocktails. If I had only one small reccomendation it would be the odd happy hour.

Went to grumpy diner for my partners birthday, the staff were lovely and very welcoming, always checking if we were okay or needed anything. Food service was quick and very nice no complaints. Atmosphere was good with lots of old school photos and even grease playing on the tv which we loved hahahaha would recommend this place for sure! Also like to add I was very impressed with the choices on the vegan menu lots of options for myself someone who can not eat dairy I was very happy

Amazing food, great and attentive staff. Reasonably priced & free parking surrounding the diner on the side roads. Highly recommend

It's a quirky American style diner that's just so out of place it's brilliant! Food is good and reasonably priced and staff are friendly and polite. Worth a visit just for experience - I'll be going again, I'm sure

Went tonight for my daughter's 11th birthday. Very welcoming and couldn't do enough for you. Food was good and the girls loved the shakes. Great value as well See you soon Grumpys!!

Excellent food and very cheerful service. The milkshakes were superb, as were the ribs

I had to put my Motorcycle in at Honda and thought why not try Grumpys diner up the road, I'm glad I did, I had a friendly welcome and quick service, all the waitresses where attentive, when looking around they were all busy doing something, so a credit to the workers. Il ne back with the family for breakfast/lunch/dinner.

delivery time was just over and hour but showed up early luckily, the food was bland and boring but the customer service was lovely, the mac and cheese wad dry, not saucey at all and greasy, the chicken nuggets were hot, crispy and tasted fresh but unfortunately they weren't seasoned at all, I also got a nutty brownie, was bitter and the texture was more like cake than a brownie, I wont be ordering again but they staff are nice :)

Very good food one of the best in area. My only niggle is that the corn on cob was stone cold - cooked properly just served coooold. Will come back just might avoid that side which is shame as I love that side

It was very nice and the people were very kind

Too notch service and a genuinely welcoming atmosphere and staff. Big thank you to servers Jasmine & Kerry for a wonderful afternoon.

We love nothing more than treating ourselves to a Grumpys on payday! Everything is always so hot, fresh and tasty! Thank you so much 😊⭐️

I really want to like Grumpy's. I really want it to be good. But it just isn't. After giving it one too many chances, (I've been with my family 3 times over the past 4 years) I will not be returning. The bottom line is, the food is simply crap. It tastes cheap. It tastes loveless. It's horrifically overpriced. We really felt aggrieved at the £70 bill for 2 adults, 2 little kids, with no desserts. The final insult (and this could go a LONG way to resolve some of the flavour issues) is the use of the cheapest, nastiest condiments. You leave feeling queasy and mugged off. We will not be returning. Another woeful example of an inadequate and rip-off eatery in Southend.

Me and my gf dicided to show up before closing and thought we would be turned down but was met with a smile and a warm welcome at are suprise! Staff were so lovey and we were served by Emily. The place its self was really interesting with loads of classic picture and props topped up with classic music and classic movies playing. Food came up really fast as was Lovley overall was really really impressed with the food the place and how kind and quick the staff was couldn’t recommend more.

Great place to eat and enjoy a birthday party.

Very friendly service, very helpful. Did not rush us to leave even though it was Christmas Eve. Thanks to Lily and Emily

Lovely diner! Loved the vibe inside with the decoration and music :). Great range on the menu and very American! We were served by Verry & Emily who were both attentive and nice ladies. Liked they had lots of veggie/vegan options.. great vegan Oreo milkshake! My husband said his burger was one of the best he’d ever had! ;)

Went here for my partners Birthday with our two young kids (2 years old and 10 months old) really nice atmosphere and great food. Excellent family run restaurant.

Great breakfast & will visit again

Thank you Chloe and Emily for looking after us while we celebrated our son's birthday we had a great time

Great night at Grumpys yet again with Strollercise xx💃🏻

Great night wonderful staff great food 10 out of 10 .

Great tasting food with generous portions. Attentive service and a classic American diner atmosphere. What more can you ask for?

Delicious food, and the service was fast and friendly. Thanks to Kerry and Emily!! We will definitely come back again!

We came first time to check out this lovely American Diner, At the door a lovely young lady Chloe greeted us with a friendly smile, Chloe and Emily thank you for professional but friendly customer service. The food was delicious we ordered Home made Beef Burger. We definitely will come back and try the breakfast as well.

We had a lovely breakfast here. Lots of choice, great service and a lovely American diner vibe.

I haven't been as yet, watched bearded man Vs food on YouTube, Southend was a haunt of mine in my younger days! So will check this out next time I'm down that way it does look good 👍😊

Build your own burger..asked for NO red onion…granddaughter has a reaction to them ( not serious but unpleasant) burger came with red onions..was sent back to be corrected and returned WITH red onions. As the waitress was busy & so pleasant we just removed them and she ate what she could of the burger…ruined what could have been a very nice meal…

Service by Jasmine & Mia was excellent, Mocktails Milkshakes and Desserts are amazing! Just one suggestion maybe some themed background music go well with the atmosphere and setting!

If your looking for a proper American then this isn’t the place. Told the waitress I didn’t like the burger and she became very hostile and charged me full price for a meal I didn’t eat.

Chicken was quite bland but the rest was good

They are easily the best Gluten free restaurant that feels like eating what everyone else is. Always great food. Always hot, always early. Always a great delivery person. Fantastic, its what keeps us coming back time and time again. More than any of that. We trust you to provide us food that won't cause any issues. Thankyou, thankyou. Xx

Food was good. Reasonably priced. Slight disappointment in desert sizes. Portions were smaller on second visit. Small neapolitan ice cream had no chocolate scoop.

Great atmosphere and decent food

Really good shakes and food, nice environment. The menu has the selection you’d expect from an American diner, I had the ribs and the portion was more than big enough, you won’t leave hungry. I would go again.

Lush food delivered super fast!

First time coming here. We was served by indie. She was very polite and very friendly. Food was excellent and delicious We will definitely be coming back.

Went here with my partner and his family for our birthdays, was outstanding! I have lactose intolerance and my nephew has multiple allergens and the catered for both of us very well. They have a massive allergen and Vegan menu. The waitress’ serving our party went to the kitchen and checked what meals were suitable for our nephew and had everything double checked on food packaging. Couldn’t recommend enough! The food selection was amazing and there was lots to chose from. Would definitely go back again!

Went for a meal for mine and my girlfriends birthday. Staff were very friendly and happy to help. They were very accomodating to my girlfriend who is lactose intolerant and my nephew who has multiple allergens. Fantastic quality food and a great atmosphere all round the resturant.

Amazing place .. amazing food ..

Food is perfectly cooked and the service is top. Thanks Lily and Kerry for looking after us :) Highly recommended if you love waffles and pancakes.

My son and I visit here often as a treat for being good. We visited last night after a day out. Staff as always are very kind and friendly. Kerry & Mia attended to us last night. Food is always cooked fresh and served hot , and very tasty. I always go for the grilled chicken, I should try other dishes from the menu because when I see other food being served it always looks so good! Thank you again for a lovely meal. See you again soon.

This diner was advertised on a map at the hotel we were staying at so my husband and I decided to visit there for dinner with our 4 year old granddaughter. We were quickly given a choice of booths and served promptly by Jasmine and Emily. They were both patient with our granddaughter who enjoyed colouring in her picture and choosing where to place it on the wall. She enjoyed her meal as did I - hubby less so. I would recommend this diner for those looking for a varied menu and friendly service.

We love Grumpys Diner. Friendly staff. Amazing food. It's a little overpriced, in my opinion, but the food, service and general ambience make up for it.

Two of us ate and had breakfast, and both of us had the works. The works was a good-sized breakfast, which was cooked well and presented nicely. We had coffee with it, which was nice and hot and had a good taste. The service was quick and polite and the 50's American theme in the resteraunt was really well done. It certianly somewhere I would consider going back to dinner. The only slight disappointment was a gentleman (who appeared to be known to the owners) who felt it necesssey to have a loud conversation on his mobile phone, on loudspeaker, and no one from the staff seemed to find that at all strange or suggest to him that perhaps it was better done outside for the benefit of those dining inside, who didn't want to hear both parts of his loud conversation. If I had any feedback to the owners on how to get 5 stars, it would be that it would benefit them to ask people, in such circumstances, to take phone calls outside, as to not disturb other diners inside who were trying to enjoy their food.

As a regular customer who turns up with various women (they never judge me tho) the staff are always so patient and helpful. This time I was served by Kerry and jasmine who do a great job. Also the chef did a top job of our food. I had a burger as usual with the pulled pork and we ordered the new York chicken burger which we demolished. So glad they serve cream soda. A strawberry milkshake was added. All were great as usual. 👍

We love Grumpy's. Food delicious as always. The service from Jasmine and Emily was excellent. Lots of choice fir each of us. The Mac n Cheese was particularly enjoyed by my granddaughter. Thanks to Lloyd, the chef. Looking forward to our next visit.

Chips a bit undercooked, burgers tasty

Nice Diner. Always pleasant staff, good food. Reasonable prices and fairly good portion sizes.

Great food, friendly staff .. whats more to like

My first visit but will definitely be back. Absolutely amazing food, and the most marvellous service. Very friendly and attentive staff. Great atmosphere with appropriate volume of music.