Ground Espresso Bar in Coleraine

Nice place, really good coffee. Good quality and value. Flat white was really nice. Very spacious and colouring and toys for kids.

Last time I visited I complained that tables were not being cleared and customers had to sit at dirty tables and there has been change. Thank you to ground coffee for listening if they actually did. The only thing that is making me not give 5 out of 5 is that price is a little high.

Went to Ground in Portrush today with a group of friends for coffee and cake and the number of mistakes for such simple orders was shocking. Our friends ordered a can of lemonade and were given and charged for a much more expensive iced lemonade drink. When they pointed out the mistake they were given the can instead but no refund of the difference in price of almost £2 was offered until we went up to the till and pointed it out a second time. When we sat down I realised that we have been overcharged, paying £13 for two coffees and two pieces of cake when it should’ve cost less than £10. I asked about this when we were leaving and was told that we had been charged for the expensive lemonade that our friends had ordered. Our friends were also charged for the lemonade yet the staff were adamant we had only been charged once. As we were not offered receipts there was no way we could verify this. Our actual food was also very disappointing, my friend ordered a flat white with soy milk which was off and undrinkable. I ordered a piece of lemon cake and was given a piece already on a plate which was clearly left over from the previous day and very stale, I asked for it to be changed to a fresh piece which they did. Overall it was a very disappointing experience with poor quality food and poor service. I was especially unhappy with being charged twice for a drink which we hadn’t even ordered in the first place! No apologies from staff for any of the mistakes, definitely will not be returning anytime soon.

Visited here this morning for the first time. Excellent little place. Had a couple of toasties for breakfast. Quality very good and Jamie makes a cracking cappuccino. Will definitely return on my next visit!

I always enjoy a wee visit to ground. Never let down, good coffee and a sticky bun. love the cinnamon swirls!

I've been here several times, it's similar to the other Ground coffee shops. I love the tea, hot chocolate and tray bakes.

Christo gave me a brilliant haircut and beard trim in Nico's Turkish Barbers when I was in Portrush on a winter break at the weekend. I had an hour to spare, so It was the full deal -- open-razor shave, scented hot towels,head massage and finished off with the best shoulder rub I've ever had (well, from a man anyway!). What I needed was a good cup of coffee to round it all off, and the vote of staff and customers present led me to Ground Espresso Bar just a short walk away on Main St. I LOVE these locally owned and operated cafe´s which are now all over Northern Ireland, I am a frequent client of the Bangor West location. I am delighted to report that their freshly brewed Americano and Cinnamon scone were the best quality, served with cheerfulness by a local lass who marked my card for things to do in 'The Port' on a blustery day in the middle of winter.

All of the staff are so pleasant, there is a great range of food and drinks but oh my goodness they need to learn how to clear tables. Me and my mum were in the cafe for about 30 minutes and out of the downstairs tables (considering only downstairs was open at the time) only around 3 tables were free not because there was lots of people but there was mugs and rubbish pulling up on the tables. A woman actually had to sit at a table that had not been cleared. I say this with a heavy heart, as the staff are very nice, but I think this cafe needs to get their staff to stop gossiping and clear the tables!

I'm not sure why there isn't a place to get breakfast before 9am in this town, but I wasn't there long enough to learn the local customs. We heard Portrush was a sweet town, so drove from Derry in search of breakfast on our way to Bushmills and the Giant's Causeway. At 8:50, we pulled up and tried to go in. We were waved off and told to come back in 10 minutes. I don't exactly understand that company policy when there is a perfectly good alternative a few doors down and across the road at Bob and Bert's. And that is where we went. Bye bye Ground Espresso. You could have poured us a cup while you finished firing up the grill. Looking for breakfast in Portrush? It is 9am sharp, folks!

First and foremost I am a big ground fan, I'd regularly get a coffee in the coleraine station cafe.

The staff were fast to serve customers and were very friendly. I would recommend a visit to this place.

We visited this coffee shop today as we are on holiday for a few days and had promised our son we would treat him to one of their freak shakes. I asked the guy behind the counter if there was any nuts in it as my son has a nut allergy and he advised there was no nuts in it, I was carrying it upstairs the guy came behind us and said he had just remembered that there was nuts in the chocolate sauce, he took it away and made us another one with no fuss and I noticed on the new one that they had definitely put extra chocolate on the side! My son thoroughly enjoyed it. We had coffee and a salted caramel brownie which was scrumptious. Overall I would definitely recommend this coffee shop and the staff are fantastic.

Visited this café both morning and evening and was not disappointed either time! Staff are so so friendly and the food is lovely. The added extra of toys and colouring for the kids made it so much more enjoyable. Highly recommend

It's half way up the main street in Portrush and the coffee is great.The staff are friendly and food wholesome. Nice spot for a break.

Estábamos pasando bastante tarde en la noche del martes y la tienda tenía cerrado. La chica nos dimos cuenta en la puerta y nos llamó en diciendo que estaría dispuesto a hacer de nosotros llevar cafés. Este fue por encima y más allá de un bonito gesto y alguien a quien, estoy seguro, tenía muchas ganas de llegar a casa después de un turno de lleno. El café era genial y, sin duda, llame de nuevo.

Café realmente delicioso y servido con una sonrisa. Agradable para sentarse en la ventana y ver el mundo pasar.

Went here primarily because Darren the owner of the business (Ground Espresso) is a distant relativePleased to say it didn't disappoint, nice Coffee, pleasant staff & surroundings, if this is what they're all like I can see why they're successful.Keep up the good work fellas...and ladies

Great service from the staff, nicely decorated, good coffee and great cakes.Lacks the views that a lot of other cafes have in the area, which is the one downside, but for a relaxing coffee it's hard to beat.

I love Portrush/Portstewart and I have been in all the coffee shops and when Ground came to town it became a firm favourite,the treats are good, my hubby and I enjoy the coffee which is always HOT (which alot of cafe have a problem producing) and the staff are really bubbly and provide great service. BUT and it's a big but your store is stinking !!!!! absolutely in need of a through clean or better still a refurbished.I know this can be expensive so good old elbow grease is my recommendation your white sofas are pvc so soap and water would be a great start and bleach buy the bucket for your toilets so until you buck up your ideas I'm afraid it's good bye from me and my family sorry

Friendly staff and THE best salted caramel brownies. Good coffee too. Free wifi and loyalty cards. Good range of suki teas

Great family run coffee shop, with lovely food, drinks and staff. With a generous loyalty program too, what's not to like :o)

This coffee shop does the nicest coffee and hot chocolate! You also have to try the Nutella cake.The staff are always lovely and it has a nice atmosphere.

great coffee shop, loved the relaxed cozy atmosphere. its a great place to grab coffee, ice cream, or snack with friends or solo. also a decent place to sit a while and do some work. only con is that the wifi was pretty spotty and hard to connect to (though it could have just been bad the one day i was there).

Very popular wee spot. Staff friendly and helpful. Children friendly with toys provided. Lemon drizzle cake to die for.

Most Sundays we have lunch then Coffee and Cake in Ground great tasting coffee and cakes and pastries always so good really like this place

Called in for lunch with a friend. Greeted by a lovely girl who was run off her feet so had to wait a while before getting to place order. Bacon roll was very fatty and we had to pick our way through the roll. It's very clean and well laid out. Won't be going back . Too pricey for what you get!

My regular fav when we are in portmagic coffee is superb and there cakes and tray bakes are superb in the summer they also do great ice cream

Busy upon arrival one Saturday around 2pm but got two tables together for our party of three adults and five children. The small play area kept the 2 & a half year old twins occupied (and contained to one area). Service was quick and the paninis, sausage rolls and soup were tasty. (Although I had to ask the staff to heat up the soup again as it was quite cool) The tray bakes and ice creams went down well too! Cafe was clean and bright; toilets were too. We will be back.

Visited and ordered a selection of cakes coffees and hot chocolates. No problem with water for the little one, with a lid and straw without asking. Little things like this make a big difference. Our hot chocolate was left off the order and when queried was provided free of charge with a genuine smile. Very impressed.

I needed to get some work done while vacationing in Northern Ireland, and Ground proved to be a great place. Free Wifi, great coffee, and delicious food. They have outlets to plug in, and a variety of types of seats, so no matter what you need, you can find a comfortable seat. There were even toys for the kiddos!

A nice coffee shop on the main street in Portrush.The coffee is excellent, seating confortable and the wifi stream good and best of all Free for customers.

Went here for a strawberry sundae it was lush well worth the £4.50 loved the feel i got from it wasnt snooty like the other places i passed staff were very friendly and made you feel very welcome was so impressed by the whole experince i went back the next day and got another 1 will defo be back again loved it

If looking for good coffee this is the spot scones and soup and tray bakes never fail.Always has a good crowd be good if opened later in the evenings.

I love Ground, and I hadn't been to the one in Portrush before. I love the vibe in this one. The staff were so friendly and the drinks were really good. (I had a tutti frutti). All the food looked really good too, I wish I had some! I'll be back in a Ground soon.

My wife and I popped in today 19/07/16 to Ground Portrush and an experience we would think twice about repeating!!With all due respect and I am not being "ageist" in reverse but the staff all looked very young and inexperienced!!Also to be perfectly honest the Staff wore a variety of uniforms and you couldn't tell the difference between staff and customers.To begin with when choosing an item from the counter there are no tongs to lift it with......my choice was chocolate covered Mallows and my wife's was Chocolate squares which were actually sitting out in the open on a very warm day??.The server was pleasant enough but I noticed when he lifted out the saucers for our coffee cups he seemed to be hunting about to find clean ones!!When I went to choose the cutlery the first large spoon I picked out was covered in Chocolate and when I handed it to the young chap behind the counter he apologised and said the guy washing dishes had only being working there a couple of days!!!!We went upstairs and the room was fairly empty but overall the decor was dingy and characterless and didn't look overly clean.We regularly use the Ground Coffee shop at Sprucefield and were very disappointed in the Portrush version......to be honest I don't think I would care to repeat the experience of Portrush at all!!

Dirty floors, dirty tables, dirty cutlery...generally dirty. Toilets filthy. Stale sandwiches accompanied by average to cold coffee. Only redeeming feature is the friendly staff. Regardles, don't waste your money or oxygen in this place.

We always go here for our coffee when staying in Portrush, it's amazing, try a caramel cappuccino or the White hot chocolate. The lady who made our coffee the last few days makes the best coffee and is so pleasant. Their cakes are great too, try the Nutella cake. Yum!

Ground is the place to go in Portrush for coffee and yummy buns and cakes. I just love their coffee and what a choice. Very friendly staff with great knowledge of their job. The place is immaculate as is their toilet facilities. Well done!!

On a lovely bright crisp & Sunny February Sunday afternoon, my wife & I joined another couple on the train from ANTRIM to PORTRUSH immediately after early Church Service.It was our intention from the outset to visit 'Ground' for a light lunch, which we did. The place was rather busier than expected when we arrived & it was obvious that we were not the only ones who decided to 'take the North Coast Sea Air' on this rather rare occasion when our weather is a little more kind than normal!!!Service in Ground was swift & staff were very friendly & accomodating. Unfortunately I was on a rather restricted diet on this occasion!! ( for reasons best known to myself), so it was soup for me followed by a large Americano!! Lovely it was too, my friends, who were not subject to the same restriction indulged in a lot more of the lovely foods rhat are on offer...A pleasant Sunday lunch experience in the 'PORT' !!!

Although pricy Ground is a lovely busy coffee shop with great coffee lovely staff and delicious buns. Wifi is available so it is handy

Great coffee, plenty of variety of cakes, croissants et cetera, warm and friendly service, free Wi-Fi and newspapers. What else can I say!

Consistently good coffee. Chorizo sausage rolls are delicious, and I'm a traditionalist when it comes to sausage rolls

Food pretty good, but the traybake the biscuit... amazing caramel squares.... Good coffee..... highly recommend a visit.

Fabulous coffee, very well made and presented. Delicious scones and sandwiches all made as you wait, fresh like. Staff friendly and veypry helpful. And no I am not related to any of them! Ha ha.

By far away my favourite coffee shops, food is always tasty and very large portions and hot chocolate is always very nice, definitely recommend to anyone looking a nice place to relax.

staff are really lovely , they are helpful and very pleasant no matter what age you are. Although the cakes are more than likely pre packed they are fresh and well presented and the coffee is well made, it may not be the cleanest place in the town but that's down to the chairs and sofas needing a good washing

This cafe serves the most delicious coffee. There is a wide variety of scones and tray bakes on offer as well as muffins and sandwiches. But it is worth a call even for the coffee

We stopped in for a quick ice-cream on Saturday afternoon. They range of flavours was great and they were quite unique! Server was pretty generous with scoop sizes!We got a 2 scoop tub and waffle cone with 3 scoops. The price was £4 which is super cheap compared to the other ice-cream places in Portrush and tasted even better!!We would recommend here over other places in the town!We will definitely be back when we are in Portrush again!

Everytime i get coffee or food, im never disappointed, Best coffee shop on the north coast.Staff are great, so friendly and all facilities are very clean. Good selection of traybakes but the sandwiches can be slightly expensive.

Fairly decent coffee, great tasting smoothies, free wifi and friendly staff. A good place to relax in Portrush. Even the dark interior didn't put me off.

Coffee is excellent as usual, decided to try the ice cream. It was good, maybe a bit gritty or powdery of something for a connoisseur like me, but still the sundae was tasty! Coffee was fantastic though, something I've always loved ground for! Will definitely be back regardless!

The ice-cream here is really good, I could recommend the Snickers, Ferrero Roche, The salted Caramel Brownie and Nuttella Ice-Cream. It is also very well priced compared to other local ice-cream establishments.Great coffee and tray-bakes or cake, all served up with a smile. A lovely way to spend a wet evening in Portrush.

My husband and I went here today to dry off and warm up after a bracing wet walk by the sea! The service was very good with friendly attentive staff. Lovely coffee and chai latte at very reasonable prices. Free wifi also available but remember you need to ask the staff for the wifi password as it is a secured network on your phone. The little play area at the back is a great wee touch to keep the little ones busy as is the back wall which is covered in children's pictures. Will definitely be back

The staff was all smiling and nice. They asked us how we were and more about us. The coffee was really good and I enjoyed sitting there with friends.

Super wee cafe, good coffee, cakes and free wifi. Friendly service and not too expensive . Can also recommend their cream cheese and bacon bagel. Good space both downstairs and upstairs

Great coffee snacks and cakes a real comfy seating area and smiling staff well worth a visit when in Portrush

always are first stop when we visit portrush pleasent staff great coffee free newspapers !and a good range of snackslove this place..

I visited this Ground for a catch up with friends this evening, and was really quite underwhelmed with the quality of the food and the surroundings. The whole ground floor is dark and fairly depressing, and we went upstairs, which was far too hot, even on a dull evening. Add to that very slow service and it's not off to a good start.I ordered the 'best ever Rocky Road' biscuit, and was very disappointed. It certainly wasn't the best I have ever eaten, it was like half broken digestive biscuits layered between very thick chocolate. I think I tasted a small bit of cherry, but certainly no marshmallow. It was too thick, too sweet and too much like hard work to eat. Having been a couple of times previously, and received stale fifteen biscuits, I don't think I will be back here for a while, which is a pity as I have found the standards in other Ground establishments to be of the very best levels.

Called in for a quick break while visiting,...we usually love Ground,..but this is a Shambles !!!!!Floors were DISGUSTING...crumbs,..sticky,...unclean,..a floor brush might be a useful item to introduce these so called staff to....tables not cleared or cleaned.....no cutlery...Staff NOT interested,...they need a kick up the backside....especially when they ignore a group of 10 customers who then left.....AWFUL....will NOT be back to this venue in Portrush,....and hope that this one location does not have an impact on other locations...

Contrary to some of what was posted about the cleanliness of the establishment it was spotless when I visited Ground...Get the caramel brownie with sea salt and pair it with a piping hot cup of cappuccino...

Great coffee shop right in centre of Portrush. Nice selection of beverages and 'eats'. And staff. And a wooden wall! What more could you want?

I'm sad to say that my favourite coffee shop in Portrush is fast losing my custom. On my visit today my coffee was just average but what annoyed me most was the filth of the place. To use a Scottish word. The floor was "mingin" Tables and new bench along window filthy. Whoever designed the new layout needs to look for a new job. Just awful. Electrical work like something you'd see in a garage. Disabled toilet door still not fixed. The job will take 20 mins. Someone take responsibility. Staff need to be educated on how to service tables. They haven't like most places a clue. Selection of food ok. Trouble is everywhere now has ok food. I would also appreciate if my cup of coffee was filled to the top and not like a pint of European beer.

Today I was let down by my favourite coffee shop in Portrush. If this is to be the new standard Ill be packing my bags. Coffee was only luke warm and the apple cinnamon pies which looked lovely were hollow. Have to say the venue is looking really good and the brown toilet bowl has gone !!!!!Was wondering if management ever looks at these reviews

The coffee is very good here and staff very friendly and helpful.Building feels a little tired but probably suffers from heavy traffic in summer time.Perhaps worth a visit at a more off peak time.

Excellent coffee , gorgeous cake and large portion size. Friendly and efficient staff. Delicious ice cream.

Had their daily special which was a Carmel latte, it was one of the best cups of coffee I've ever had. Great place to hang out and rest for a bit, free wifi. Had lunch at a place close by, and wished I would've had it here.

We stopped in for coffee and ended up having some great sandwiches. Wonderful selection of food and freshly prepared sandwiches. Lots of very tempting sweets. Free WiFi is great and very handy if you’re travelling and need somewhere to enjoy a good coffee while catching up with email.

This is a good cafe, with good coffee, great ice cream, nice atmosphere. Free wifi is also a bonus. However, the general dirt and untidiness cannot be excused. I would recommend that some of the staff are employed to regularly sweep the floor and keep tables cleared. Busyness is not an excuse for squalor!

Very good service, staff are very professional and food tasty. Situated in a bust street in portrush have a good look for it as it is worth it.

Kids loved their muddy worms ice creams ,and the cakes were tasty,fresh and generous portion,this visit cost about half of what other well known ice cream shops were charging ,we left happy and full

My son and I went for coffee today, great tasting coffee , he loves the milkshakes, muffin was a bit dry but they are usually great, but seriously ground you need to sort out the mess on the floor. I don't know if it's because of the colour, but every time I'm in the floor needs a good brush, it really puts me off. Crumbs, bits of napkins just generally untidy, employ a kid to brush up for goodness sake . There's a lot of completion out there now, would I go back, probably, woud I prefer to go else where, certainly,

Great coffee , fabulous cakes and buns, don't be put off by exterior as it looks rather drab from outside but has nice food and excellent staff inside.

Really disappointed with this place as it was just far too expensive for all we got.Would rather go somewhere else & eat a proper lunch than pay so much for coffee & traybakes.Would not return as plenty of other options available

Popped by on Easter Monday for a coffee and 2 milk shakes - it would be cheaper to have a meal in coast for the family... Seriously!!Milk shakes which according to our milk shake critics were rubbish, cost £2.95 each. Toppings were 60p I shall not we back... Til pay day

The service, coffee and traybakes are excellent. We hit it on a cold Sunday afternoon and you could easily have spent all afternoon there. Unfortunately they ran out of scones early in the afternoon - obviously plenty of custom before us. Free WiFi and plenty of charging points.

Friendly staff. We ordered one sandwich between us and the girl cut it in half and gave us two separate plates with crisps and salad each, which she didn't have to do. I was impressed so i decided to review for that reason. also the Apple and Cinammon muffin with a coffee is delicious! I would recommend Ground for lunch

Ground in Portrush is similar to other versions of the brand. There was a friendly welcome, but surprisingly only one staff member of duty. Hence, it took a while to be served, but the panini we shared was good and I do enjoy their hot chocolate. I have been in several times and it is a relaxing place. It was rather noisy on this visit with a young child crawling around on the floor being chased by his Mum. Good enterrtainment, but rather distracting!

Ground has got to be one of my favourite coffee shops. They do different types of coffees, teas, hot chocolates, milkshakes and snacks. I ordered a cappuccino and a raspberry and white chocolate muffin.They can warm your muffin up. I was impressed by the selection of grub, customer service and how clean the place was. The white chocolate and raspberry muffin was beautiful, it was moist and warm. The cappuccino was delightful. Ground is a relaxing place to enjoy a beverage and snack. I recommend this to coffee lovers!

We really enjoyed a few visits, tried different beverages and were impressed by them all, staff very easy to deal with and very attentive to their customers needs.

I love Ground - I visit regularly, but this has to be the worst one out of them all (& I have been in them all).It wasn't just them having a 'bad' day either. It's been continually declining to the point that I will not be returning.The counter areas are not attractive.The shop is grubby & tired.The staff....well I don't want to get too personal about individuals but they would benefit from a good manager in all areas.My last visit I saw one girl cleaning a table from previous customers by swiping it with a newspaper that they had been reading - & that was it ready for the next customer.If they do things like this in front of you, I dread to think what they do behind the scenes.The toilets are terrible. The toilet roll was sitting on top of the sanitary bin. No soap & no hot water. Smelly, dull and dirty.I had taken a friend and was embarrassed by the whole experience as it was my shout.I personally do not enjoy writing poor reviews, I take no enjoyment from them, but on this occasion I feel that whoever owns it needs to seriously take a closer day to day look as the competition has caught up & surpassed Portrush Ground.I am a Ground supporter - truly I am. I take my hat off to the owner has sourcing the goods & expanding the shops but for Portrush - it really is not near good enough.Sorry.

We're recommended this place by local friends and the coffee lived up to its name. Great service too because one of our party received a coffee that was lukewarm. When it was brought to the attention of the barista, we were immediately given a new, fresh hot one. Whatever coffee they use, it is delicious and does not leave a bitter aftertaste like some coffees I have tasted.

After spending a few days in the north coast with regular visits to ground we soon come to realise that the customer service lets this place down terribly. Leaving milk stacked up to self steam, dirty plates and horrendously poured coffee. A smile or communication from staff might have helped but they simply weren't interested or showed any care for their job. A major disappointment.

So sorry to leave this review as have previously been a satisfied customer at Ground, and indeed would still rate other branches highly. Portrush Ground however is not worth a visit. Poor layout means its difficult to tell what's available and with only one queue for takeout and sit in, congestion and a long wait time is inevitable. Is it worth said wait - oh no. Brick like scones and bagels, uncleared tables abound and unhappy looking staff would not encourage me to return or indeed recommend.

I come here all the time and never had a problem the staff are always lovely, until today I was so disappointed by the way a dark blonde waitress spoke to another member of staff, I was appalled!! If this girl is a member of management i.e. supervisor then you really need to sort your chain of command out, at least teach them some manners. I know it was busy but no one needs to be shouted at in front of customers like that. Also when asking about a product it would nice not to be barked at and have it explained properly, by the same girl. I heard her shouting Victoria's name numerous times, the poor girl.. The rest of the queue behind me had the same expression on their faces as I did. Really not fair! :( 23/8/13

Enjoyed our coffee and cake very much. If you are visiting with children there is a very nice area for them to play while you enjoy your coffee

wonderful ESPRESSO, coffee, sandwiches. a great little cafe for internet surfing, studying or people watching. extremely friendly, clean and charming!

Have had coffee, lunches and icecream here. All fabulous except for the vegetable soup which was a tasteless bowl of pearl barley with a few carrots, yuk. Lattes lovely, bagels beautiful, muffins Mmm, icecream incredible. Comfy sofas, nice atmosphere. Very good.

A great variety of cakes and buns, lovely coffee. A play area for toddlers, so at last a coffee in peace. Wi-Fi and lots of seating. Clean and friendly. What more could you ask for?