Gretna Hall Hotel in Dumfries & Galloway

My best friends wedding has been held here. Rooms were clean and the staff were amazing

My husband and I got married here on 24.10.24. We brought both sets of parents and my brother to join our celebrations. We all loved Gretna Hall. It was a beautiful hotel. The room that we stayed in (Queensbury Suite) was perfect. It was very bright and spacious. All the rooms that were stayed in were clean and tidy. We had an evening meal in the restaurant the night before our wedding. The restaurant was beautiful and the food was excellent. We chose from fish and chips and lasagna. Personally I had the fish and chips and I thought it was amazing! The breakfast in the morning was amazing too. There was lots to choose from. Overall the hotel had a lovely vibe and was clean and tidy throughout. The majority of the staff were very helpful and friendly. Unfortunately I have a few criticisms. When we arrived at Gretna Hall we were greeted by two receptionists who were going to check us in. One was very friendly but the other was quite rude to my family members. This was not a good first impression. The day we were leaving Gretna Hall we came across another staff member that was quite rude to us also. We had asked about getting our wedding cake back and he was very rude about this. We were told to ask him specifically about getting our cake returned to us but this seemed to be an issue for him. These criticisms are small compared to the lovely time that we all had. I would recommend Gretna Hall Hotel to anyone wanting to get married in Gretna Green.

Eloped here and had a fantastic time. The elopment was amazing, with beautiful grounds and lovely, friendly staff. The room was nice, plenty of food and drink options. Only hiccup was that if you are stopping multiple nights, then your rooms aren't cleaned when you leave, but that was a minor blip

Currently staying here for a work trip and just felt I had to leave a review for this lovely little hotel. The staff are lovely, the rooms are so spacious and comfortable, the food is exceptional, and the grounds are beautiful too. Can't remember the last time I enjoyed a hotel stay so much! Will definitely be back!

Great stop off on our way into Scotland.. a lovely hotel with comfortable rooms and top notch breakfast. Never seen so many brides in one room

Beautiful hotel. The staff are polite and friendly. Food was amazing, as was the room. Bar prices are average too. Will certainly return.

Amazing hotel amazing staff absolutely beautiful place to be I cannot give this place enough credit from the moment you arrive you feel like your at home and the breakfast is top class plenty of parking and the views are amazing will be back next year thank you to all the staff you deserve so much credit

Had a lovely time only one rude person on way to ceremony

Brilliant! Friendly staff, lovely room, and amazing breakfast 🙂😮 So often when you see the ready cooked and kept warm dishes your heart sinks - this was the exception. Bacon properly cooked, same with mushrooms (fried not boiled) everything wash fresh, hot and delicious, as if it had just been prepared individually by the chef!

Lovely room, nice food, good atmosphere

Nice hotel, good food & service, the hotel is in nice grounds

Around nice place to be. Staff very helpful. Good food.

Lovely place to stop and friendly x

We only visited the wedding location. We turned it into something fun with the group trip. We experienced a short ceremony and our alter egos, who were also witnesses, also took the opportunity to profile themselves.

The hotel and location were brilliant. Staff too were brilliant, minor hiccups sorted out immediately. Gentleman on the front desk was absolutely fantastic on the day we arrived. The only negative I have really is in warm weather, the rooms are unbearably hot and stuffy with no air con, so we had 2 nights with barely any sleep. Fans in the rooms might have been a small but good touch.

Decend rooms, but nothing special design-wise. Staff were great though, very friendly and gave me a cookie!

Got married here last week and loved every minute of it. We stayed for one night in the hotel. The room, the restaurant, the whole place was perfect. All of the staff were very friendly and really put you at ease. There was no stress whatsoever. We had a civil marriage ceremony in the cottage, and the registrar also put us at ease and explained the procedure. It felt very intimate having a small wedding and can highly recommend it to any couples looking to tie the knot in one of the most romantic places.

The room was spacious and well laid out, the staff were all very friendly and welcoming and the food was fantastic, very clean hotel, great staff and i will absolutely be coming back for a longer stay.

Beautiful place, food and service amazing, rooms just what you need, and very clean, staff help full, very busy people but have time to assist when needed. Wedding meal was the best

The rooms are quite acceptable. The waiter/waitress service in restaurant is good. The bar service is good but don't bother with the Gretna Green Ale.Historic building with a quaint garden

It was honestly the best day of my life. Thank you so much so everyone at Gretna for the most fantastic three days. The food was absolutely fantastic, the rooms were really lovely too. The only negative really was the DJ. We had a playlist for him (he had this in front of him) and he kept on deviating and ignoring requests. Also he turned off our last dance song half way through and put something else on. Other then that everything was amazing. Thank you

Really nice rooms. Some of the hotel a little tired could do with a lick of paint. Otherwise lovely.

Beautiful setting for a wedding, public transport (train) only walking distance from the hotel and the charming village

Staff polite and welcoming. Room was of a very large size with a very spacious en-suite with shower. Breakfast was very good and very filling.

The bed was one of the biggest and most comfortable I've ever slept in. The staff were exceptionally helpful, nothing was too much bother as long as the customers were happy and the food was great. The drink was very good as well.

Enjoyed the stay lovely food helpful staff first room allocated was in poor and smelly condition however when highlighted this to the reception we were given a much better alternative. It is very annoying when you turn up to a hotel for a break and you are allocated a poor standard room but thankfully it was resolved for us

Gorgeous hotel, really busy though. Grounds are beautiful ❤️ really happy to photograph a wedding here!

Lovely stay, friendly staff and very clean.

Staff very good at what they do and couldn't be more helpful .... the photobooth guy

Family wedding,the staff were amazing ,we had lovely food and were well looked after,nothing was to much trouble.Stewart the concierge was very helpful and even though he was very busy was always available if needed.

Great place, stayed 6 times now, once pre wedding, once the wedding, a couple of times for anniversaries and also....just because!! Food is always great and service exceptional by all, always great seeing Kenneth 😁

We married in the Famous Blacksmiths shop on 22/3/2024 and stayed here at the Gretna Hall Hotel for 2 nights. The room was lovely and clean with beautiful views. All the staff were very friendly and the service provided was excellent and the food was divine. We had a 3 course meal on both nights and my goodness was it all to perfection. Especially the 24 hour braised Scottish rump of beef, it was so tender that it literally came apart with hardly any effort. My husband and parents loved the Galloway marmalaide bread and butter pudding. I must also mention the breakfast which was definitely another highlight, having a self service full Scottish breakfast each morning being plentiful of choice and all cooked perfectly. My party of 6 were all very impressed with this hotel and we will definitely return ASAP. Thank you all so very much

We had our wedding ceremony there on 24th March at Gretna, could not fault the Hotel, all guests stayed over for 2 nights 20 and we had a super time❤️❤️ And the sun shone the whole day x

Beautiful meal, well served . Very helpful staff.

We got married here on Wednesday. Absolutely amazing. The staff were friendly, helpful, and so welcoming. Food was INCREDIBLE both dinner and breakfast was amazing! Room was very lovely and a great size. Clean and had a lovely bathroom. Comfortable bed etc. It's got lovely views and a great area to explore. Honestly couldn't have wished for a better day or stay. Thank you!

Went for a wedding fayre what a team of dedicated staff didn't manage appointment however they us feel very welcome and still manged to offer a planner in the end

Wedding reception here great food and friendly helpful staff

Got married here the other day, guests and myself loved the food, staff from each team were absolutely brilliant start to finish & kind, well coordinated with drinks ready after the ceremony the meal and the evening buffet, dinner and announcements, room was clean. They took fantastic care of our cake with cold storage, cutting the top tier for us and wrapping & storing for check out. Only snag was the tv in the lounge of the suite had poor signal and we couldnt get the soundbar to work (we are young we arent bad with tech we tried everything we could and the makeup and hair team said theyve had same issues in that particular room) so we had to get ready to bbc 1 news which got turned off after a bit we didnt really have time to search for staff and see if they could resolve it and I didnt bother to just play music from my phone. The marriage room was wonderful, had a perfect day it just went so fast:(! The husband is already asking if we can go back on our 1 year wedding anniversary/11 years together. Breakfast was lovely, late check out accommodated, could not have asked for a better day!

This is the first time that I have been to this hotel, and it won't be the last.

Very Poor Service. Food is not great. Breakfast is at 7.30 but at 7.30 no hot food out and the Staff are very slow getting it out.

Came to Gretna Hall Hotel to stay for a few nights and ended up booking to get married. THAT is how beautiful this place is. The staff are great, the food is excellent and the rooms are so clean and comfortable. Also the grounds ... wow! Nothing but pure green! Absolutely beautiful. Lesley in the Gretna Wedding team is also an absolute star in helping us organise everything. She deserves a medal and James at the front desk has helped us book all the rooms we require and is just so lovely to talk to. I would give this place 10 stars if I could, 5 just isn't enough.

You have to visit this amazing place