Greggs - Mainstream Way in Birmingham

Great rooms and very clean. Excellent location. Very accommodating for family’s which was a great help. Staff members are very helpful especially Justine she went above and beyond to help in every way. Recommend the stay here .

OK, I'm going to start with the staff. I have a peanut allergy, and the staff were visibly nervous handling my families food. They told me that an incident had recently occurred where something had gotten contaminated with peanuts and someone was ill as a result. However, despite their obvious nervousness, they were excellent. The girl who took over our order was lovely, and the poor lad who accidently put one of our bowls on another table was so worried. They were all brilliant and the food was as good as you expect. The battered mushrooms were just superb. We will happily use them again.

Noahs service was really good, good food and good music.

Absolutely disgusting service and the quality of molten cake was straight from the fridge and wasn’t baked/warmed as described on their menu. As I don’t have a microwave so that’s why I ordered online and paid for the dessert so I expect the dessert as described. That was False selling. I will let my friends and family know and not to order from them.

Staff asked if we wanted water. We assumed it was free as it was offered to us. We didn't order it with our breakfast. When the bill come we was charged £5 for it.