Greggs Bakery in Dumfries & Galloway

Guy in there was amazing. But he wasn't serving me. The older woman was standing there talking for 5 minutes to the customer the guy was serving and I was standing there for a good 5 minutes while my chips got cold even move them in fron of her and she continued to talk away haha. Joke

Nice place friendly staff, had lovely steak bake and cinnamon oat milk latte which is amazing, toilets lovely and clean , will definitely be back ,

My mum and I went for our lunch what a lovely clean and friendly place , my mum was well impressed, friendly and helpful , good scrummy 😋, hot chocolate delicious, was really impressed,

Gregg’s at College Mains Estate, Dunfries. Excellent service from the morning team. Vee, Michelle, Hollie & the team are exceptional. Happy place for a great start to the day!

Was charged £1 sitting in small cafe ,only two staff on one serving ,the other putting sandwiches out ,dirty tables,staff rushed feet ,service was OK, but hygiene poor ,they did not clean tables after someone left ,

The person that served was illy, it put me off my food. However coffee machine was thoroughly cleaned . Will not be. Returning.

I go here in the mornings before work for my coffee. Unfortunately I wouldn't dare take the food from Amy of the 2 Gregg's in town centre. Very dirty and service is rediculous. Food always cold I'm in here first thing for coffee and what's meant to be hot food is always stone cold and staff can't be bothered with anyone. Shame its the closest place for coffee because coming here is a depressing start to my day. Gregg's please do something about your Dumfries chains. They need fixed thousands has went into your new bakeries and you sacked all your old (very good) staff and its now a mess. Bring back old Gregg's

Was very disappointed with the staff in this Greggs, although the young girl that served me was very helpful and friendly the people she was working with were gossiping and b*****ing about the manager. Not impressed greggs, maybe if you spend more time cleaning the tables and making the food you would have some decent reviews.

Wen I entered there were 3 staff members behind the counter but seemed to be 1 serving and 2 cleaning the coffee machine. I waited ages to get served, and then there were hardly any pasties and no wraps. It was 8:30am. The pasties were stone cold. I was really disappointed. And then she put the wrong doughnuts in my box. Bad experience. Won’t go again.

when we entered the shop the two assistant's ignored my wife and I, they continued cleaning the coffee machine, the other restocking the cakes. After a minute or so the coffee machine cleaner turned and looked at me, yet continued to clean the machine. After I gave a polite cough she turned again and said "be just a minute". I bought coffee, sandwiches and a couple of cakes to have inside, choosing a cake was made more difficult as the labels & prices corresponded with the wrong cakes. As I paid the assistant my wife went to the toilet, on return she looked horrified, she said it was the dirtiest toilet she had ever used. stains on the floor and walls, no toilet paper and an awful smell, she couldn't use it. While she was telling me this I was looking around the seating area, these to were untidy with food waste on the floor and dirty uncleaned tables and seats. I have to say my wife was right, not only were the toilets the worst she had been in but the whole venue was disgusting. Greggs you should be ashamed of yourselves, this was poor even by greasy motorway cafe standards. I will not be entering a Greggs again!

Sausage rolls were cold and burnt. Steak and cheese sausage roll was bitter and yet again cold. However hot chocolate was satisfactory for a place such as Greggs.