Greggs in Denbighshire

An item was missed, which is disappointing, but the rest was hot and present.

Arrived lovely and hot and nothing missing. Very happy customer. Thank you.

It was early but only because he left Greggs before the staff could even hand him the food and only delivered an oasis. I had to collect my order from the store and all he had to say was ring the shop it’s not his fault. The staff told me they said “let me pass you me the food” to the man then when they turned around he had already left the shop 🙄 so payed the delivery fee and additional fees for nothing as I had to go collect anyway. It was a large order as well just to add.

Ten stars, great pizza, small wait though

Delivery man came to my house to explain that Greggs did not have my order ready and he was very sorry. A worker from Greggs had personally phoned me to say he hadn’t turned up and was a bit odd them phoning me personally.. also she seemed prejudice against the delivery “drivers” I asked her to reject my order so I could claim my money back. She said she would but didn’t.. the driver was very polite and apologetic that I didn’t receive my order due to Greggs closing the counter early.

ordered x2 hash browns there was none in the bag! sausages are over cooked and hard and both baguettes was supposed to have extra sausage only x2 sausages per baguette !

greggs whent above n beyond today thanks u so much xx

if you haven't got what I order don't second guess what I want not good enough

The food was freshly cooked so it was hot. Xxx

Nice breakfast bacon & sausage bap with coffee

After waiting just over an hour then food arrived cold.

Awful but the food was great even though it was only Down the road it took over and hour

Usual high quality food and service 👍

Would deal with you again anytime

Everything I ordered came warm and lovely, the delivery driver was lovely as well

incorrect order again after ordering of here

It was ok but not the best, my food was a bit cold and the employees were a bit slow

the food was cold but the staff were nice

Very good and efficient delivery

brilliant friendly staff quality food

took ages to be delivered and cheese bites were rock hard

Missing items and then decided to put hot sauce in when asked for garlic and herb. Pizza was burnt on top and had a soggy bottom.

Always a pleasant visit - today I was particularly impressed by how the cheerful and efficient Georgina dealt with a few quite old and slow dodderers (even older and more doddery than me!). She was kind, patient and.chatty and served the rest of the queue simultaneously. Oh, and the rest of the staff are great too!

Updated review as my experiences with greggs has vastly improved . The staff are very welcoming and the shop is spotless. Service speed has gotten a lot faster and I feel the quality in products far outweigh any other businesses on the high street.

Excellent food,drink and service 👍

Ordered bacon and sausage, no sausage on it.

apart from a little late, food arrived hot and no leaks or squashed items. Great going considering there was a coffee with the order

Much prefer ordering from this greggs as they never get my order wrong unlike Prestatyn. Thank you

two sausage rolls early in the morning should have been piping hot considering it was the first batch but was stone cold. Terrible service also from the staff members as they were more bothered having a chit chat

Extra Omelette was missing from 1 part of the order.

Great food, delivered in a friendly and swift manner

there was a toastie missing from the order

Absolute disgrace from greggs. Missed majority of my order. Just eat driver has offered to go back for me to sort order out. He’s a good lad. Tried contacting greggs who basically laughed down the phone and hung up

Pizzas missing can I request a refund please

Wedges barely cooked and still soggy, not crispy and was no jam doughnut that I paid for either!

Poor service, only half the order arrived

Food was cold, I was ignored while waiting for collection, I didn’t get my order for 15 minutes past my collection time

Food was stone cold no one knocked and took way too long put back 3 times

Really friendly driver, appreciate it bud :)

Exceeded expectations, bakes were piping hot. Thoughtfully packaged. Great delivery service.

Wrong item delivered, wanted a Sausage baguette but got Sausage bap

Delivered with care and GREAT service from the driver

Because the food is always cold

Very polite delivery driver made it early to well done 👏

My food bag was open and missing a saugage roll 😡

Standard greggs really. Food was OK. Staff were friendly.

Good takeaway food excellent service

Pleasant staff. Lady actually took an elderly gentlemans coffee and bake 2 table for him

Drink spilt and food cold when arrived.

They missed out a drink and the pizza had a massive clump of cheese on and it didn’t taste nice at all will not be ordering from here again

Good service late delivery and food was cold by the time he got here.

Delicious and hot breakfast that was well prepared by Georgina.

Their customer service in the shop ia great.

Excellent products and service

Food was alright Recieved the wrong drinks

Georgina made sure our food was piping hot and on time, thank you Georgina

Seagull sanctuary and a nice chat.

Better than Costa or subway. Absolutely delicious food and all prepared perfectly by Georgina. Great value. Really impressed. Thank you.

Lovely filled ham salad baguette, sat inside .

They only had 1 pizza. Service was good but encountered technical difficulties when it was time to pay.

Staff always friendly and efficient,I find the loyalty stamps good 👍

Really busy but quick service excellent food and coffee

Enjoyed going to greggs shops rhyl and warrington

They delivered to the wrong address, so not good ,luckily the neighbour brought the meal to my front door. Some one else could have kept my meal not happy with the service this time. How do I make a complaint?

Several items missing and what did arrive was not what I ordered. Disappointing won’t be ordering from again.

Don't offer the option of no spread if you're going to ignore it. Wasted money and time on something I can't eat.

Like it so much I goyend the mebership

The food was nice and and Karen at greggs did a good job of rectifying my query that I had when I phoned up greggs after placing my order. 👍

Absolutely joke orders twice sent in order an hour late and couldn’t send the 2 orders together absolutely disgusting my kids have been starving for hours!! Thanks a lot

Food is cold, took over an hour to get here so disappointed

My Order was missing items, normally never have a problem when I order from here

Food stone cold been sat there over half an hour

Terrible food stone cold and took like 1hr and a half to come 😕

Went in to greggs on Rhyl high street today and had 5 Southern fried pieces of chicken gorjons and they were absolutely delicious and they were only £ 3.20 will go there again.

Fab food as usual, nice and hot and nothing missing

Sandwich missing from order , so had to go local shop to buy one , very disappointed with the service

Food was spot on, nice and hot and nothing missing

I must shared this with you guys. So one day me and my son went to Gregg's and unfortunately for us it was just getting closed. Lovely staff member promised to bring to my son sausages rolls on day when he will had karate, as staff members children going as well in same karate. Yes she did bring on the following days to my son and didn't take any money, it was such as beautiful gesture, that I would like to say Big Thank You to all staff and owner of this place.

Food OK at reasonable price with friendly staff

Nothing cooked ready only had buttys

Wondering if there's a brown sauce shortage, made us a little disappointed

Driver was unsure of address and called to find out where it is, very good service

The rolls are brilliant but I didn't get what I ordered, I ordered breakfast baguette with extra bacon and omelette breakfast roll, got 2 rolls NO baguette, Food great but this isn't first time staff get order wrong happens quite a bit.

Tea spilled a bit but other than that, great. Thank you

the order was not complete they did not put in a drink

I want to make a complaint!!!!!!!!!!!!!!!!

Good food nice people very pleasant staff

Food was nice but i asked for hot sausage rolls an instead was brought 4 packed cold ones

Food was cold and sausage roll wasn’t in the bag

Yes the food that came was great but was missing food and couldn’t even get a refund

Grab a quick bite here anytime during the day. Food is a bit warm during lunch hours.

Waited over half an hour for driver to leave restaurant didn’t give us £10 worth of food and was extremely rude, now have to wait 7 days for refund we phoned up and said we could reorder but didn’t let us only refund!!!!!!!!!!!!!! Only gave one star cos couldn’t submit not even worth one star

Friendly helpful staff. Food always nice and fresh.

Good food well cooked. Normally order from Prestatyn but have been disappointed of late but not today great food.

Great service. 1 issue was that the free item, a sausage roll, for spending over £10 was missing from the order

Food was great and delivery driver was lovely *****five stars

Despite being v close to the restaurant and detailed notes, just eat drivers are always late and complain about their directions...not my problem. Just eat are the only delivery company to have this problem. Sort yourselves out please

Greggs did not provide any wedges in the sharing deal as described in the menu

Never done this before thought would have a lazy night...food was nice and hot so was the coffee but just disappointed that was missing pizza that went with meal deal...the delivery service was super fast and the driver very friendly....was unable to chase up missing food only get refund...😞...not sure I would rush for a lazy night again...

Food was nice, although several items were missing.