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4.2

Based on 954 opinions finded in 2 websites

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Nº 265 in 517 in Denbighshire

Nº 102 of 163 Other cuisines in Denbighshire

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecakecoffee

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Popped in to costa friendly staff as allways A+ service ☕️

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Dave Mcsween . 2024-10-18

MORE AT Google

Its okay here,nice stop when on the retail park.If you don't fancy paying 3 quid for a cake each,then pound land is across the way so get 4 Mars bars for a quid ,then sit outside and munch munch.

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Tony C . 2024-10-01

MORE AT Google

Sophia is amazing her customer service is amazing well done thank you for making our visit as easy as possible and understanding of allergies that my boyfriend had thank you again

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Carleen . 2024-09-25

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Had cheese toastie cake and cappachino. All excellent. Place was spotless and the staff very helpful. 5 star service. I can recommend this costa first time been in late and if was great.

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bezzerrhyl . 2024-09-18

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Possibly the friendliest Costa I've ever been in, and a comfortable oasis in the middle of a soul-sucking car park.

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Treble . 2024-08-12

MORE AT Google

Roomy Costa. All you would expect. Handy if waiting for the London train.

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Jacob Gloor . 2024-07-31

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The service was a littile slow but worth the wait

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David Turton . 2024-06-15

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Had a coffee and toast with my wife prestatyn store as always great food drinks and staff are really nice. Sorry was very busy and was kept clean.

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Dennis blay . 2024-06-12

MORE AT Google

Staff are always friendly and helpful

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stuart bryan . 2024-06-11

MORE AT Google

My fave coffee shop lovely staff in Speke drive thru

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Mags63 . 2024-06-11

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Good value and friendly service

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Arwel Jones . 2024-06-10

MORE AT Google

Lovely atmosphere. Always friendly and welcoming and if you want to customise your drink to your preference, it’s never a problem ☺️

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Rebecca Thomas . 2024-06-10

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Always great & quick service, even at busy periods 👏🏻

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Curt Parkhill . 2024-06-05

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Young women serving my 83 year old mum very polite with excellent customer service. Man with glasses making coffee very good nice hot coffee for my mum.

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Raymond . 2024-06-03

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Love this costa at Prestayn, always enjoy coming here

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Sadie Mcmanus . 2024-05-23

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i felt extremely welcome by the staff and they were ever so kind and help full!

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liberty . 2024-05-02

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For me, coffee ☕️ to expensive. To be honest, everything is too expensive, basically jumping on the ban wagon. Let's deliberately over charge everyone else is doing it, so why not costa coffee

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Alan Roberts . 2024-04-24

MORE AT Google

Lovely relaxing place to have a drink

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Ann Jones . 2024-04-21

MORE AT Google

Visit here a lot. Nice place , always clean and good friendly service.

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Angela Shellis . 2024-04-13

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Visit here a lot. Nice place , always clean and good friendly service. Plenty of seats. Indoor and outdoor seating and clean toilet to use if needed.

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Angela S . 2024-04-13

MORE AT TripAdvisor

Today I attended the store with my two young girls. Sianna the member of staff who served us was so smiley and really interactive with my girls. She absolutely made their day saying how she loved their hairs. Chelsey the member of staff who made our drinks was also cheery and lovely. Thank you to the two best members of staff we have been served by at any Costa we have been too.

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doradora2022 . 2024-04-04

MORE AT TripAdvisor

Very nice Costa and easy to get to,part of a large shopping centre

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P&C UK-Adventures . 2024-03-28

MORE AT Google

Costa coffee is always good . Their coffee is not too strong. Their cakes are fresh and tasty but I won't give them 5 stars because I think their prices are too high.

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Peter Ball . 2024-03-05

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Called into Costa 19th Feb with my daughter who can't have caffeine. The staff were absolutely delightful, and they are the only branch we have been to that brought out the allergy book, and cleaned the machine before dispensing the drink. Really lovely and helpful, so we arranged for friends to meet us there and had more drinks. well done Costa.

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Roving776599 . 2024-02-19

MORE AT TripAdvisor

Poor coffee the flat white wasn't strong enough bacon bap not cooked well enough

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Glyn Jones . 2024-02-17

MORE AT Google

Great shop. Very helpful, and pleasant staff

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Kim Brelsford . 2024-01-28

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Visited this store on Saturday 20th January and the staff were so friendly and helpful. The store was really busy but the staff were all smiles and kept the tables clear so new customers could sit down. This Costa is well worth a visit

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Sean Warburton . 2024-01-23

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Quite noisy, but lovely staff, very helpful, super coffee. Not everything available, but then again, it was later in the day.

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Uli Trodler . 2024-01-21

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Great atmosphere and always nice coffees, shame they don't use Deliveroo or Just Eat for home deliveries. A++++

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Andrew W . 2024-01-12

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Not very good as we were sitting in with a group of mates with bought drinks and got kicked out and threatened to get called on by the police for just having a nice drink of hot choclate with my mates not the best experience but food and drink is good but not service x

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Rosie Henshaw . 2023-12-22

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I always order a cappuccino with syrup. Alot of the time syrup is forgotten and the cup is over flowing which means no froth.

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Maxine Van vant . 2023-12-07

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Amazing festive roasted Hazel hot chocolate and great coffee too. Nice place to take a break from the hectic Christmas shopping.

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S J H . 2023-12-03

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Was busy when we arrived but soon got through the queue

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Sue Smith . 2023-11-06

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The staff are always so friendly and welcoming. Thank you

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Michelle . 2023-10-29

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Great coffee, big spacious shop have visited here a few times now and it's a good addition to prestatyn

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Paul Bowden . 2023-10-27

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This place awesome minus the lady who has Jo clue what she's doing puts me drink in the wrong cup and doesn't add chocolate sprinkles the lad that works here is amazing even remembers my order

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Bryan Robert Allen . 2023-09-30

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Well what can I say, I absolutely love Costa any opportunity to go there. I feel comfortable when I sit with friends or by my self. The staff are lovely chatty and throughly a pleasure. The cakes are to die for especially lemon tart which goes down quite well. Keep it up Costa 😍.

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Jacqueline Tiffney . 2023-09-20

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Lovely staff that is always a bonus. Very clean and nice atmosphere.

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maureen whelan . 2023-09-09

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Nice place. Busy; good atmosphere.

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Andy Stephens . 2023-09-06

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One staff member a bit offhand and unhelpful but the coffee was nice and other staff polite and courteous , nice clean surroundings

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Glenda Tribe . 2023-08-27

MORE AT Google

This used to be our local Costa, however we moved a bit further on but we still drive the extra few miles to visit this one as the staff are extremely friendly, polite and are very good at their jobs. We go so often they even know what drinks we want and how we like them. Which you don’t get usually from other coffee shops. The staff always make time to chat whilst preparing your drinks, speed of service is great. Coffee shop is always clean with plenty of customers and a good atmosphere. Drinks are always made correctly and taste great. I highly recommend this Costa, I would avoid the Costa in Rhyl high st and Marina Quay at all costs having visited them numerous times and had bad experiences everytime.

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M B . 2023-08-22

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the barista was cute 10/10 oh and the coffee was really good 👍

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UnAliveDuckie . 2023-08-18

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Good location with free parking

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Mike Redfern-Jones . 2023-07-31

MORE AT Google

Review revised* Excellent local cafe! First class service. Always service with a smile, caters to vegans & vegetarians 👍❤️

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Leigh “Fighter-Myers” Myers . 2023-07-24

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Probably the best Costa branch in the world!! Friendly, efficient staff and always clean and tidy.

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Simon Hales . 2023-07-24

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Excellent service here. Very friendly staff who always make you feel welcome. Exceptional food and drinks.

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Lisa Taylor . 2023-07-22

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Ed the Miserable man who works there was Rude to all 7 of us who attended for a meet up outside. We are on Holiday so it kind of spoiled it. He really is miserable I work for premier inn so I understand the way you are supposed to treat customers, he really isn’t a good representative for your company..

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Chicken Squizzer . 2023-07-02

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I have always had Costa coffee, love the decaffeinated latte mmmm

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Karen Meacham . 2023-06-30

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Only popped in for a coffee whilst waiting for a shop to open after doing the school run. Service with a smile and made to feel very welcome 😊 Very clean coffee house and a good vibe about the place. Various different people there, some meeting friends, some business, some alone just chilling and some working on a laptop. Also had a voucher to use up on the app 😃

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Vinny Jones . 2023-06-25

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One of the best costas around great staff service is really quick always busy there great atmosphere

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Jackie Davies . 2023-06-25

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Great place to meet and have coffee before shopping

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Angela Payne . 2023-06-16

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friendly staff selling excellent food and drinks

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Lester Taylor . 2023-06-13

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Really nice helpful staff, always good quality coffee

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Chris W . 2023-05-02

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Love this place. Friends service .Always helpful

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Mags Cliff . 2023-04-11

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It always annoys me that I have to put my milk in my tea before it's had a chance to brew. A pot and milk jug would be better and make me feel better about paying £2.15 fof a teabag, some boiling water and a spot of milk

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mark kennerley . 2023-03-26

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Don't know haven't been in Costa for years because there coffee was always cold

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John Spencer . 2023-03-20

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Clean and tidy. Friendly service and the cake was tasty

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Emma Watling . 2023-03-16

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Friendly staff, sometimes there isa bit of a wait and can be noisy. No gluten free options

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Bill Hicks . 2023-02-18

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Great staff very happy and polite

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herron bill . 2023-02-16

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Great place to socialise food is spot on and coffee is always welcome the staff are very polite and friendly it's worth dropping in you will find that you will always go there very clean establishment great place to relax

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Stephen beresford . 2023-01-05

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Very nice friendly and helpful staff, very nice drinks, nice relaxing atmosphere, toilets are clean and tidy, and the shop is all nice and clean,

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Stephen . 2022-12-30

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Boxing day walked ended in Costa to warm us half way, was very busy but staff were efficient and effective and very impressed.

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Hannah Gilpin . 2022-12-26

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Best Costa coffee cafe around give it s try very pleasant staff very clean and cosy

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James Brown . 2022-12-24

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Mostly friendly staff nice coffees but a bit noisy at busy times

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Pete Chant . 2022-12-02

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Good efficient staff, very friendly, lovely food and coffee. Nice and clean.

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fiona cropper . 2022-11-27

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Great selection of food and drink available.

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Joshua Purcell . 2022-11-10

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Just had a refurb lovely friendly staff

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Peter Eddleston . 2022-10-05

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I have been to a LOT of costas but this one is the best all my friends agree it’s always busy but the staff omg! They are the most welcoming helpful staff has a great atmosphere big shout out to our favorite barista SIANNA!! Give carlsberg made costa this would be it⭐️⭐️⭐️⭐️⭐️

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Jacqueline C . 2022-10-03

MORE AT TripAdvisor

I love coming here to Costa they all know me here l don't have to say what l want they say it for me ..the staff are friendly polite snd coutious to me ..and they make beautiful Americano coffee me.. the food is excellent to.

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Marilyn Jones . 2022-10-02

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Arranged to meet here with work colleagues for a quick meeting this morning at 8.45am. We checked the website yesterday and it said it was open and showed the opening times. Myself and a colleague turned up first only to be told by workmen that the place was closed. We then had to try and contact our other colleagues to tell them not to turn up there as they were closed. Mayhem ensued with people all over the place. We ended up going to The lovely clean Marks and Spencers Cafe instead and spent our money there and will do in future as Costa can't even be bothered to put the correct information on their website!

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Janinnwales . 2022-09-30

MORE AT TripAdvisor

Had a lovely decafe cappuccino here and really enjoyed it.

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John Stewart . 2022-09-21

MORE AT Google

I usually love going to Costa. But the last few visits, the food and drink offering is not as good as it used to be. The prices have gone up, but the quality just isn't there. The premises are grubby and look like the place could do with a deep clean. Today in Prestatyn, a few sad looking cakes and some over priced toasties and balms where on offer. We purchased some raspberry slices, which on eating, where dry and stale. Got our money refunded. Hot chocolate was disappointing too. No cream, they had run out. Hear this a lot at Costa. Will I go back? I don't know. Do they care? Probably not.

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Paula Lundon . 2022-09-18

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Had a lovely cup of coffee in a nice relaxing atmosphere. Very pleasant...

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G “TARBY” C . 2022-09-10

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Coffee really nice staff top class and Friendly food Good

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Derek Jones . 2022-09-09

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Love costa my go to place for chai latte fix but our last couple of visits have felt the seating areas appear grubby and tables left uncleared.

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Carys Hollis . 2022-09-09

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Big and spacious. Seating inside and outside. Always busy. Usual Costa fare but the staff, one lady in particular with dark hair, was really friendly and helpful - just little things like splitting our payment and whatnot. Little things that she could have easily huffed about and watched us faff around with. Shame I didn't get her name but thank you, whoever you are! Edit: Her name is Sianna!

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Josh Murphy . 2022-08-24

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Lovely atmosphere great coffee!! Clean and tidy!! Great!!!! 👍🏽👍🏽👍🏽

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NATALIE Gray . 2022-07-28

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Great coffee. Fantastic, friendly staff. A few tables outside for customer use

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Rhodri Ap-Hywel . 2022-07-22

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My favourite coffee shop, had my usual latte, delicious 😋 Update still the best coffee shop on earth, wouldn't go anywhere else, love to collect the beans too and enjoy a free coffee with my Hubbs. If your a coffee lover they will make it to your desired taste, plenty of choices with an excellent snack menu. What's not to like. Start collecting your beans and enjoy their flavoursome coffees ☕

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Catherine Dodds . 2022-06-25

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Good service and average food, prices are creeping up. Tables could be cleared quicker.

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Gerard McLaughlin . 2022-06-11

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A big thank you to Sharna ( hope that's the right spelling) for helping me track down the expensive apple airpods I left behind. Took a few days but they turned up and I could tell how much Sharna wanted the right result rather than pay lip service to my request. Many thanks for your efforts it was really appreciated

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Clive Roberts . 2022-06-02

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Visited Costa with family and friend today (Bank Holiday Monday). Coffee is always perfect! Ed and the staff are so efficient they are amazing.I seriously don't know how they do it! Keep up the good work and see you all soon 👍

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Lynn Waseem . 2022-04-18

MORE AT Google

Staff where fantastic and coffee amazing

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Jeff Acton-Smith . 2022-04-18

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Clean and friendly. Always quite busy

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Martin Loughbrough . 2022-04-12

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Good choice of sandwiches, very tasty, great coffee and green tea. Very friendly staff. Only issue was the sitting area was dirty, tables not seen a cloth in a while. Given the times we live in I expected a more hygienic environment to sit and eat in

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Carllb1 . 2022-04-07

MORE AT TripAdvisor

Amazing staff, always so friendly and amazing coffee x

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Kira . 2022-04-05

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It's a Costa! Staff friendly, not to busy lack of caramel in my latte

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Paul Jeffries . 2022-03-19

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I'd leave a review a while back and I've been asked to update it. So it's still the same. Not as nice as it use to be. Staff are polite

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John Scrimshaw . 2022-03-17

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Prestatyn's Costa is a brilliant place. The staff are all lovely and so helpful. There are always a great choice. The food and drinks are great.

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Sue Gibson . 2022-03-15

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I have just had the most pleasant and helpful service from assistant Zoe who came out to serve me outside where I was with Amelie, my French bulldog. Not only was she pleasant, helpful and happy but she had a beautifully Welsh musical laugh! Glad we came and promise to revisit. Keep up the great work!

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Gerry Murphy . 2022-03-06

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Love going to Costa - staff always very friendly, especially a young lady called Chelsey. She goes above & beyond,to make everyone feel welcome.

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Linda Parry . 2022-03-02

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I’ve been to quite a few costas but this one is by a Mike the best.everyone here is so welcoming and they literally can’t do enough for you.they are exactly like a family.Sianna and her team really are just amazing,I cannot praise them enough.thankyou so much and keep up the fabulous work.5 star all day long and fully recommended adrian lawford

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adrian lawford . 2022-02-25

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Very busy. A bit of a wait even for takeaway.

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Rhian Burton . 2022-02-20

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Helpful staff clean and pleasant atmosphere

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Micky Galvin . 2022-02-01

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Not to busy, clean and friendly staff

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Micky and Joanne Galvin . 2022-01-21

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The food is really good, if a little expensive. The staff are friendly and very polite. We'll worth a visit

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Pamela Jelf . 2021-12-29

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Covid friendly. Plenty of places to sit when I went in. Quickly served. Happy and polite staff. Great cappuccino and chocolate orange bun 😊

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Julie D . 2021-12-18

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Hot chocolate on a winter day .. delicious!!!

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Peter Hayes . 2021-12-14

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Clean, convenient location very well presented drinks but the staff were the best thong about it - efficient professional working as a team .

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Julie Walker . 2021-12-12

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I visit this Costa a lot, whether it’s coffee with a friend or taking something out with me while I’m shopping, I’ve never had a bad experience until the other day, as I was ordering my drink with the man at the till, he was in fact very nice, I picked up a packet of chewing gums at the same time as paying for my coffee, I put that packet back as I noticed I already had a pack in my bag, next minute the girl that worked there came up to me and accused me of taking that packet of chewing gum! She was rude and obnoxious and after I proved her wrong I didn’t even get an apology. I don’t normally write reviews like this because I worked in hospitality myself and I know how stressful and long some shifts can be but I have never been spoken to the way that girl spoke to me. Think she needs some lessons on how to speak to customers in the correct manner.

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1156SandraS . 2021-12-07

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