Greggs in Leeds

Poor customer service. Young staff have no idea how to talk to people. They need training to meet standards of the other local takeaways

After having a fun day at Elland Road Stadium and Ice Skating I thought I’d take my son down to one of my old haunts. As a teen I used to frequent this particular Burger King and had warm fuzzy feeling of nostalgia for the place. Well with in 30 seconds all that was ruined and I could see why it was empty (Apart from some obnoxious Delivery Guys). Tables were filled with Rubbish, staff were more concerned with Drive Through and Online Orders than actually serving people who visit, the food was cold and poorly assembled, chips were soggy we couldn’t finish it, asked to speak to a manager who never appeared, took my complaint to their customer service. I can’t believe that a company like Burger King willing hires and promotes staff with such a high level of incompetence and complete lack of manners! Yet to hear back from Burger King Customer Service, but fond memories have been replaced by this experience, and if the place gets shut down by environmental health, I wouldn’t be surprised! AVOID THIS BRANCH LIKE THE PLAGUE!!

Había conducido hasta Leeds para visitar a mi hijo y ver la casa que acaba de comprar. Esta tienda de chips está a la vuelta de la esquina de él. No podía fallar la comida. Excelentes fichas. Las salchichas rebozadas tampoco estaban mal. Interesante como tienen dos tipos de salsa de curry en oferta. . . . . estilo chip shop o estilo chino. Opté por lo primero. De nuevo, muy bien. En mi próxima visita al encantador suburbio de Horsforth en Leeds probaré el pescado. Espero que sea fantástico. Para concluir... Recomendaría este chippie a todo el mundo.

Absolutely disgusting food not even worth the cheapness of it chips under hot lamp for god knows how long they Certainly were longer than the time they should be. The whole place is filthy I'm surprised it even has and hygiene rating.