Greggs in Thurrock

Really poor customer service and rude

Subway should start vending their stuff. Service is poor went in to order at the green street branch 5pm in the evening and the staff didn't want to serve was told machine not working. It was more like I cannot be bothered.

Ordered from here countless times over the years. Today I had their ‘driver’ ring me up giving me attitude, shouting and demanding I go down to collect my pizza! He even threatened to drive off with it. Excuse me? I pay £3.50 for delivery I expect to get delivery. Shocking customer service! Clearly need to recruit some new drivers who can actually do their jobs.

Rime kept changing but food was good especially the cookies

Food was good but the staff were arrogant and useless. Orders were piling up after being cooked but not given to the hoards of waiting customers. After waiting and waiting for my food I was told by a member of staff that I could not have a sauce with my food as I did not pre order it. After several minutes arguing with that staff member that I had always been able to have sauces with my food without pre ordering it, I gave up. Obviously this branch does not train its staff in common courtesy or the importance of its customers. There were no serviettes, the floor was dirty and the food was cold after being left standing. I would never go there again. If I could have given it a 0 out of ten I would have. Avoid.