Greggs in Arun

Always a bit hit and miss on if order will be correct.

didnt get our coffees we ordered

Missing item again, 2 coffees and two rolls, one coffee missing…why is it always wrong

Never arrived but stated delivered

She took food away as we didn’t get to the door as the bell didn’t ring and the phone number to call doesn’t work

Man could hardly understand English

Driver was polite and happy, food was in great condition upon delivery and still hot! 5 stars all around!

I still ain’t got my refund yet when I done a review ages ago for this

Often grab lunch as I'm passing, staff are great and food is hot, what more can you ask for.

only drinks no food! very disappointed

Given a cold steak bake and sausage roll

The food was lovely , great value . will order again

never trun up and said it got delivered wen I never got it

Arrived cold however not drivers fault. Unedible once arrived due to being cold. Waste of money

Always very good service in this shop well done all that work there.

Delivered but not notified, delivery was left on the floor and no contact made. Not found for 10 minutes.

Missing drinks from 2 of the meal deals and sausages out of every order? Also ketchup on everything when it wasn’t requested, food ordered at 10.22am and received 11:52am, way to kick start a birthday thanks Greggs

We stopped here for quick snack on way home, our daughter is gluten free & we know that they do food for her requirements. We were greeted by someone called Mike, who clearly needs to attend a course for customer service When asked about gluten free, he abruptly said no, no explanation, nothing

Orange juice was warm, hash browns were dry, baguette and donuts were perfect

ordered 4 different bakes only received 2 of them

I ordered my food at 19.32 pm and it kept getting later and late to deliver my order and it was due o just eat having no drivers . it is a pauling that u had to wait 2 and a half hours for my order . I would like to receive a refund

order is missing bacon breakfast roll ,the two bags are marked 2/3 and 1/3 so where is 3/3 gone.

It's a good Gregg's but often lacking stock in fridges at lunchtime. Needs a queue for those just popping in and not purchasing coffees or behind the counter items as queues can get long.

Had a good experience served through the drive threw by a lovely boy.. thanks for my cakes 🧁

driver left one bag at the restaurant

Great communication from ordering to delivery. Food was good although packaging could have been better some products were crushed. That said we would definitely order again

wrong items delivered and have photos for proof

Driver is excellent always very polite and helpful.

Second week in a row, cheese and bacon wrap cold sausroll cold, ask the staff to heat them and they say no. Will never go back

Food was delivered cold even tho we requested that it please be hot .. it even said it in big letters on the receipt you gave us with the food … not happy at all .. Will order from the one in town in future as they always deliver hot to us , it’s just the fact this one is closer to us which is why we ordered but won’t in future ..

I objected to having to pay to eat inside

very happy 😊 thanks. pizza and wedges PERFECT

literally left my food in the garden and didn't ring the doorbell. thanks a bunch it's all wet now...idiots!

Don’t know as Driver delivered to wrong address

Great delivery, great food 👍⭐⭐⭐⭐⭐

Visited on the 10th April, ordered two steak bakes two latte coffees, waa with friend. Unfortunately, and this is not the first time , both steak bakes were luke warm, almost cold. Coffee was luke warm. At sainsburys, shripney their hot food counter produces Hot food. Why can't this greggs. For hot bakes, it's sainsburys from now on.

freezing cold not all there absolute joke don't get how difficult reading and packing an order is 🙄

Fresh food and very good coffee, which is all good value. Easy to park and the restaurant and toilets were both very clean. There is also a seating area outside, which some covered tables.

Delivery driver was very polite and happy!

food not good quality also did not get my hash brown a lot of money for a substanded meal

The hash browns were stale tasted awful

Pot luck if food is hot using drive through

Every time me or coworkers order breakfast baguettes here we get bacon when ordering sausage or vice versa. Other than that it’s decent but this is the 4th time in a row it’s wrong :(

Store followed instructions I left and driver wished husband a happy birthday when he opened the door 😊

Thank u to Lisa at greggs Saltbox amazing customer service

Friendly staff! Always helpful!

everything was perfectly cooked and hot. quick delivery.

Great store with seating inside and out. They had plenty of selection.

incomplete order...chicken slice missing

food cold again and delivery charge too high when I'm just up the road. just eat your too greedy

This driver was excellent and bothered to speak to me about how he can access my downstairs door. I’d previously had a bad experience with a Just Eat driver who’d said he delivered when he didn’t and l lost money. However this driver was polite and efficient and has restored my faith in Just Eat. Thank you!

Friday was very busy ,but good value for money . Breakfast bap and coffee £3.50 . What's not to like before 11am .

Very efficient and good service

I asked for a hot ham and cheese bouquet but got a cold one but I suppose I did get my lunch

Always stop off here for a coffee on my way to Worthing. Lots of parking and handy having an Aldi next door

Love a Greg's, same everytime can't complain

No order delivered, rang store and they apologised, just eat were rude and did not refund me my money

Driver marked as delivered and took the food.

Never had any issues with ordering from here.

I ordered 2 portions of chicken goujons and got 2 portions of wedges instead,this has happened before, perhaps the staff should read the order properly and send what I ordered.

food is always nice and arrived quickly and driver was lovely

Food was good but wasn’t very warm

Ordered a pack of 4 sausage rolls and didn’t receive them, the children was so so sad x

Bean melt was a bit cold. Ham and cheese toastie was a bit burnt yet cold? 😅

I asked to warm up my food the staff refused !! had to eat it cold but seen other food being warmed as requested

Friendly,helpful staff and great service with plenty to choose from

Shop floor area needed sweeping/cleaning. Maybe a rota to check on public areas could be implemented.

great service from this driver very happy:)

It works how it should and they phone if out of stock with alternatives thankyou to the staff excellent service

My fave place to go for a breakfast roll and coffee or a doughnut and got choccy after a motorbike ride on a summers evening , great value , friendly and helpful staff

Delivery was 20 mins late and got the complete wrong order. Received someone else's order

The Bognor ride out group (scooters) mostly end our ride out at greggs and got to say food and coffee always spot on and the staff are brilliant polite, very helpful, greggs you are so lucky to find such a great team thanks guys

Zero complaints! Awesome service, ahead of time, all food was hot and in good condition.

absolutely disgusting behaviour rude and abrupt continued to argue with a customer then swore at us avoid delivery at all cost

I wanted my hot drink not a refund but there was no option for this. Not customer based service

Good food and good service.efficiently delivered to their customers loyalty rewards good

Food missing and everything freezing cold

Disgusted to find a bit of omelette in are coffee

Friendly staff doing a brilliant job

tools ages to arrive and wasn’t very warm

Left out both bakes from my order. Stolen £4.70 from me. Thanks

No customer service at all Nothing cost to be positive and Smile when you serving a customers Place is so filthy… Tables,floor and toilets was so dirty when we were there ): So overall No good experience at all ):

They advertise hot food, ordered it but it was stone cold. Hadn't seen an oven since originally baked!

The only thing that was missing was a porrion of potatoe wedges ..not happy as they were oir my young son he loves dipping them in sauce... it needs looked at..surely the orders should be checked before hand . .

2nd Time in 2 weeks, I've tried to get hot sausage rolls.only to be told they haven't got any. Both times were about 11.45 am, just before lunch. What's going on.

Forgot my sausage roll and gave me a hot drink that spilt all over the bag

Just been served by Luca on the late shift. Excellent and courteous service from this guy. VERY helpful in helping us to choose from the menu and so patient when I was soo tired after a long day. Really good customer skills! Thank you Luca - and Greggs! We WILL be back!

Ordered sausages and bean pasties didn't get delivered to me and no one refunded me bad

Perfect! Efficient delivery and such a good deal as well.

Driver was slightly rude when he insisted he was at my address when I was standing outside! I know where I live!

Asked and paid for extra bacon and sausage on 3 baguette witch wasn't added also no sauce witch I asked for absolutely shambles. -10

I live a 5 min drive from restaurant. Ordered at 10:08 and got my food around 11:15. Driver went completely the wrong way and took much longer than needed. Food stone cold.

I ordered the sharing deal which is meant to come with wedges but they weren’t with my order this is the second time this greggs has got my order wrong this is awful service

Order confirmed at 8.16am delivered at 9.52 !!!!!!

Can't really beat a Greggs. This one is quite individual as you can opt for a drive through like fast food outlets. Good range of food and sweet stuff plus low cost tea which in my opinion is the same as the fancy coffee shops tea.

Drive through Gregg's WOW! Plenty of tables and chairs to sit and have a drink and something to eat, I have only ever been later in the day. Friendly staff and plenty of parking.

regular Greggs customer, cannot fault them. First time just eat...efficient and friendly driver..thank you

Excellent communication as they called to tell me hash browns were not available. This was replaced with wedges. Thanks to Debbie who was very pleasant to deal with.

I was delivered the wrong drink

Missed out 2 items and no caramel syrup in my coffee