Greggs in Arun

delivery time was estimated to be 10-20 mins, took about an hour 15 mins and was barley warm on arrival

Hot was cold cold was hot items missing and squishy as nit kept flat

forgot my tuna bagguette:(!!!!!!

I ordered 2 x sausage breakfast rolls and they delivered 2 x sausage rolls and refused to send the correct items

Not impressed that I had an item missing but still get charged the full delivery and only get refunded for the item ordered. Had to wait longer than expected too.

Depending on who is on shift staff can be brilliant or not so good. Food is good tho

Our second visit, great choice and really good value

Food is all cold where it’s obviously been sat around for a while now, the delivery driver also turned up at my door with a cigarette smoking which has stunk my house out I’m really not happy I will be requesting a full refund.

Its alright but no heaters on the food storage so after a while food is cold and they don't reheat

the sausage rolls were not very warm, the orange juice was warmer then they were.

Thank you Sean for your friendly service.

the person who called me to let me know there wasn't an item I ordered and to offer me a different one was fabulous! thank you 😊

The driver was incredible at helping me out when I made a mistake on my order. Thank you so much

Quick and easy, plenty to choose from

Shame i disnt get my doubke baguette that i paid for and had a tiny roll

had no sauce in any of the bagets

Quick and delicious! Great customer service and benches outside! Spot on! 👍

Delivery driver was rude, didn’t speak at all. Just stood staring at me till I guessed he wanted the code (he didn’t communicate this) I said thank you after receiving the food. The only words I got from him was a bye. And I thought that was quite rude.

Split lid on drinks so not full, wet bag. no extra bacon that was ordered, dried out and cold.

Didn’t pack all my order was missing a sausage baguette

Missing a sausage roll, both katsu slices were stone cold and the cheese bites were far too over cooked!

Fast great food great service 👍

The items I ordered were good, however, the prep and delivery times were continually being pushed back!

Was missing a box of BBQ chicken bites and it felt as though my large orange juice hadn't been kept refrigerated as it wasn't cold at all.

Lovely fresh food delivered quickly by a friendly face A*****

food and drink was cold when arrived

Food was disappointing, lukewarm!

Sausage baguette missing. This is not the first time an item has been left out when ordering

Order came up as completed ahead of suggested collection time, but was not all ready! Also expensive to buy Greggs on JustEat, just be wary

The delivery time kept changing, it was not delivered for 1 hour and 10 minutes from me making the order. When it did arrive the food was cold and tasted stale.

Always a bit hit and miss on if order will be correct.

didnt get our coffees we ordered

Never arrived but stated delivered

Missing item again, 2 coffees and two rolls, one coffee missing…why is it always wrong

She took food away as we didn’t get to the door as the bell didn’t ring and the phone number to call doesn’t work

Man could hardly understand English

Driver was polite and happy, food was in great condition upon delivery and still hot! 5 stars all around!

I still ain’t got my refund yet when I done a review ages ago for this

Often grab lunch as I'm passing, staff are great and food is hot, what more can you ask for.

only drinks no food! very disappointed

Given a cold steak bake and sausage roll

The food was lovely , great value . will order again

never trun up and said it got delivered wen I never got it

Arrived cold however not drivers fault. Unedible once arrived due to being cold. Waste of money

Always very good service in this shop well done all that work there.

Delivered but not notified, delivery was left on the floor and no contact made. Not found for 10 minutes.

Missing drinks from 2 of the meal deals and sausages out of every order? Also ketchup on everything when it wasn’t requested, food ordered at 10.22am and received 11:52am, way to kick start a birthday thanks Greggs

We stopped here for quick snack on way home, our daughter is gluten free & we know that they do food for her requirements. We were greeted by someone called Mike, who clearly needs to attend a course for customer service When asked about gluten free, he abruptly said no, no explanation, nothing

Orange juice was warm, hash browns were dry, baguette and donuts were perfect

ordered 4 different bakes only received 2 of them

I ordered my food at 19.32 pm and it kept getting later and late to deliver my order and it was due o just eat having no drivers . it is a pauling that u had to wait 2 and a half hours for my order . I would like to receive a refund

It's a good Gregg's but often lacking stock in fridges at lunchtime. Needs a queue for those just popping in and not purchasing coffees or behind the counter items as queues can get long.

order is missing bacon breakfast roll ,the two bags are marked 2/3 and 1/3 so where is 3/3 gone.

Had a good experience served through the drive threw by a lovely boy.. thanks for my cakes 🧁

driver left one bag at the restaurant

Great communication from ordering to delivery. Food was good although packaging could have been better some products were crushed. That said we would definitely order again

wrong items delivered and have photos for proof

Driver is excellent always very polite and helpful.

Second week in a row, cheese and bacon wrap cold sausroll cold, ask the staff to heat them and they say no. Will never go back

Food was delivered cold even tho we requested that it please be hot .. it even said it in big letters on the receipt you gave us with the food … not happy at all .. Will order from the one in town in future as they always deliver hot to us , it’s just the fact this one is closer to us which is why we ordered but won’t in future ..

I objected to having to pay to eat inside

very happy 😊 thanks. pizza and wedges PERFECT

literally left my food in the garden and didn't ring the doorbell. thanks a bunch it's all wet now...idiots!

Don’t know as Driver delivered to wrong address

Great delivery, great food 👍⭐⭐⭐⭐⭐

Visited on the 10th April, ordered two steak bakes two latte coffees, waa with friend. Unfortunately, and this is not the first time , both steak bakes were luke warm, almost cold. Coffee was luke warm. At sainsburys, shripney their hot food counter produces Hot food. Why can't this greggs. For hot bakes, it's sainsburys from now on.

freezing cold not all there absolute joke don't get how difficult reading and packing an order is 🙄

Fresh food and very good coffee, which is all good value. Easy to park and the restaurant and toilets were both very clean. There is also a seating area outside, which some covered tables.

Delivery driver was very polite and happy!

food not good quality also did not get my hash brown a lot of money for a substanded meal

The hash browns were stale tasted awful

Pot luck if food is hot using drive through

Every time me or coworkers order breakfast baguettes here we get bacon when ordering sausage or vice versa. Other than that it’s decent but this is the 4th time in a row it’s wrong :(

Store followed instructions I left and driver wished husband a happy birthday when he opened the door 😊

Thank u to Lisa at greggs Saltbox amazing customer service

Friendly staff! Always helpful!

everything was perfectly cooked and hot. quick delivery.

Great store with seating inside and out. They had plenty of selection.

incomplete order...chicken slice missing

food cold again and delivery charge too high when I'm just up the road. just eat your too greedy

This driver was excellent and bothered to speak to me about how he can access my downstairs door. I’d previously had a bad experience with a Just Eat driver who’d said he delivered when he didn’t and l lost money. However this driver was polite and efficient and has restored my faith in Just Eat. Thank you!

Friday was very busy ,but good value for money . Breakfast bap and coffee £3.50 . What's not to like before 11am .

Very efficient and good service

I asked for a hot ham and cheese bouquet but got a cold one but I suppose I did get my lunch

Always stop off here for a coffee on my way to Worthing. Lots of parking and handy having an Aldi next door

Love a Greg's, same everytime can't complain

No order delivered, rang store and they apologised, just eat were rude and did not refund me my money

Never had any issues with ordering from here.

Driver marked as delivered and took the food.

I ordered 2 portions of chicken goujons and got 2 portions of wedges instead,this has happened before, perhaps the staff should read the order properly and send what I ordered.

food is always nice and arrived quickly and driver was lovely

Food was good but wasn’t very warm

Ordered a pack of 4 sausage rolls and didn’t receive them, the children was so so sad x

Bean melt was a bit cold. Ham and cheese toastie was a bit burnt yet cold? 😅

I asked to warm up my food the staff refused !! had to eat it cold but seen other food being warmed as requested

Friendly,helpful staff and great service with plenty to choose from

Shop floor area needed sweeping/cleaning. Maybe a rota to check on public areas could be implemented.

great service from this driver very happy:)

It works how it should and they phone if out of stock with alternatives thankyou to the staff excellent service

My fave place to go for a breakfast roll and coffee or a doughnut and got choccy after a motorbike ride on a summers evening , great value , friendly and helpful staff