Greggs in Lancaster

Fish steak had no fish and the app wouldn’t let me pay so had to pay over the counter. TBH it usually works properly

ABSOLUTELY TERRIBLE FROM START TO FINISH. BOOKED A TABLE, ONLY TO GET THERE TO FIND THEY HAD SAT ANOTHER PARTY THERE. THEN LANDLADY SAT OUR PARTY OF 9 AT A BADLY LIT,COLD UNINVITING TABLE. SHE EVEN COMMENTED HERSELF HOW BAD IT WAS! NO APOLOGY, NOTHING! THEN NEARLY TWO HOURS FOR A LUKE WARM MEAL ONE OF WHICH MY HUSBAND FETCHED FROM THE KITCHEN HIMSELF AFTER THE FORTH TIME OF ASKING.MOST OF THE MEALS WERE INEDIBLE. ALMOST AS MUCH FOOD WENT BACK AS WAS EATEN ANY DON’T GET ME STARTED ON THE SERVICE WHICH WAS NON EXISTENT. WHAT TURNED OUT TO BE THE LANDLORD ENDED UP SERVING OUR PARTYS MEALS IN WHAT CAN ONLY BE DESCRIBED AS WORKMAN STAINED CLOTHING! WON’T BE RETURNING AND WOULD NOT RECOMMEND EVEN FOR A DRINK!

This family run cafe is a short walk from the promenade gates of Happy Mount Park. There is spacious seating inside and out and a chargeable soft play area adjoining. My wife ordered two mochas from the counter and the young lady looked rather puzzled about how to make them. We eventually got the two drinks, which were the worst and most insipid specimens ever and which bore no resemblance whatsoever to what a mocha should be. It was so bad that we decided to leave them after a couple of sips. We put this down to a lack of proper staff training.

I can here with my 3 year old granddaughter. Ordered her a kids meal, 4 vegan nuggets, about 10 chips and a small amount of beans...£6.00.!! Disgusting.!! Then I had to order a drink which didn't come with meal, a small carton of apple juice, and extra £2.00.!! 8 pound in total, and the elderly lady behind the counter, very rude.!!! Park is beautiful cafe is work than a motorway service station.!! Never again.!! By the way the plate in the picture is tea saucer size.!!

Excellent customer service and portion sizes huge, definitely worth a visit. The pancakes are lovely, coffee was like a soup bowl!! Amazing, well done