Based on 5 opinions finded in 1 websites

Opinions
Just wanted to say thank you to the staff. My son comes in here once or twice a week for breakfast before his work experience starts in another store. He’s a young man with learning difficulties. He eats quickly and then just sits there after his Dad leaves. Staff have twigged him and they leave him be and keep an eye on him until he leaves for his work. They are very kind. Thank you.
Rachel B . 2025-03-11
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Number eight in the queue, nine people behind me and only one of four staff serving. Not ideal when they could have whizzed through us
Sarah . 2024-09-10
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The place is never clean ,tables never wiped bins full . Toilet forget that was so dirty. Rang there head office nothing done so don’t waste your time with that one. Why is nothing been done shame on you .
Anita B . 2024-08-03
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Pastry’s all ok. But the coffee is rank . Been here a few times . Don’t think they change the beans . Bitter and undrinkable .
Aurora . 2024-07-21
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Very happy with the food & drink, but this particular Greggs is always filthy dirty in both the eating areas & toilets. Accessories (sugar, stirers, napkins) rarely re-stocked. A real shame. We love Greggs
854nevillee . 2024-07-06
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30 Opinions
Lovely authentic food, hotel has v. Comfy beds (hypnos) needs updating and refurb but such good food worth a meal and stay overnight ???
163 Opinions
Let me start by saying: the food here is outrageously good. The sandwiches are divine, the cakes are borderline spiritual experiences. I work in Debden, yet I willingly walk to Theydon Bois at lunchtime and catch the tube back, just to get my hands on a Bakewell tart that tastes like it was baked by angels. But then you meet her. The blonde woman behind the counter is less “service with a smile” and more “served with a sneer.” Miserable doesn’t even scratch the surface — she’s like a black-hole in an apron, draining every ounce of life from the room the moment she opens her mouth. Rude, condescending, and so aggressively unpleasant that she could suck the joy out of a lemon tart from 50 paces. What really turns my stomach, though, is the way she treats the Asian woman who works alongside her. You don’t need a HR degree to see it’s bullying. it’s blatant, cruel, and deeply uncomfortable to witness. The poor woman deserves a medal, or at the very least, a workplace free of passive-aggressive jabs and public dressing-downs. I’ve given this place three chances. Three. Because the food is that good. But each time, I’ve left feeling like I need therapy and a sage cleansing. I just can’t keep rewarding this behaviour, it’s like emotionally abusive fine dining. So here we are: five-star food dragged into the gutter by one woman’s catastrophic lack of people skills. I won’t be back, and that breaks my heart, but my dignity is worth more than another of their cream cakes, not matter how sublime.