Greens Restaurant in Neath Port Talbot

Worst meal I have not eaten in years, I literally didn't eat more than a couple of mouthfuls.I ordered curry. It had a burnt taste, the Poppadum's were greasy. The rice was Yuk.The Naan bread was cold ? How can anyone prepare, cook and serve food of such poor quality astounds me. The refurbishment looks great, but the awful quality of food means we will not be returning any time soon.

Refurbished hall stunned the eye, looked like giant chess board. Very unusual sence of the space. But nice. When fhe food was served this odd sence of space continued, such large plates left us shuffling around with the glasses condiments veg dishes etc. Quite a fete for us four. We each ordered different meals which were quite nice but nothing more. We did however find the staff really good, the service fast and the food hot. The atmosphere calm comfort and very friendly, As a non drinker on leaving I had to wonder what affect that hall floor would have if I had enjoyed a wine or two. Very nice indeed

Had a pre Christmas lunch with friends. Meal was ok nothing special. Have had better roast dinners at the sister hotel Blancos. The refurbishments to the public areas looks great but unfortunately it seems the food has not improved!

Peas and carrots a Sunday lunch does not make! An extra pound secured either a portion of cauliflower cheese or cabbage. I opted for cauliflower, which unfortunately was slightly grey with a watery sauce which possibly included cheese. As this portion was enough for 2/3 people, I would prefer to pay an extra pound for either a 2 or 3 course lunch which included a spoonful of cabbage and cauliflower. Also, as the room is smallish and square, the noise level was similar to a work's canteen. I'm really not one to complain, having been part of a large booking in La Mancha previously, the difference in accoustics made for a much pleasanter experience.

We booked an evening meal at the Castle Hotel for our friends birthday, The Castle has been closed for a few weeks whilst an extensive make over has been carried out, The eating and drink areas have been refurbished and i think the Hotel has lost its character, gone is the story of where the WRU was started, the main bar just off the reception is a bare room, The restaurant is next to the reception and set out very well, The food was cooked very nice and we enjoyed our meals.the staff were very helpful.

We were having an evening out with friend's and we decided to book a table at greens restaurant, we had drinks in the bar first, this is a nice comfortable area for a drink and chat,.There weren't too many guest's so it was fairly guiet, we then went into the restaurant and also there weren't many eating, we ordered starters which were very nice, our mains of chicken wrapped in bacon and great chips, steak and chips, and fish and chips, all cooked to our tastes, everyone enjoyed, the meals are not expensive and very enjoyable.

Enjoyed our meal very tasty had a young child with us and the staff were very good with her and made sure she got wat she asked for nothing was too much trouble as they were very busy as there was a festival in neath that night

My wife and I arranged a Christmas evening meal with friends at greens restaurant, the food was excellent, we had starters of fish cake with salad, and soup of the day, mains we had chicken castell nedd, a mixed grill, chicken dish off the specials board and gammon, all the food was very tasty and large portions, due to the excellent portions we were to full to order a sweet, in the corner of the restaurant was a very talented young man playing a guitar and singing various songs and he was very good, the restaurant was not very busy and was very nice atmosphere, a nice place for a quite meal.

Lovely Sunday lunch, probably the nicest we had anywhere for some time. Staff very friendly. Great that under 12s eat free with paying adult.

My wife and I called to the castle hotel for an evening meal, when we walked into the restaurant it was quiet and plenty of tables, there was only 1 waitress serving, we ordered 1 cod and chips which was very good and chips were excellent and 1 hunters chicken which was also tasty but chicken seemed tough had to have a steak knife, the meal was very nice. But after a while the restaurant was filled up and the waitress was rushed off her feet to keep everyone happy, she needed help only person available was the barman who did help with drinks.

Treated to afternoon tea for my birthday on sat 2/7/16 with my daughters and granddaughter . What a disappointment ! Poorly presented ,sandwiches were dry ! Conclusion being they had been made a while , Cakes were cut in half and Shop Bought !! Would not recommend afternoon tea there 👀

Great food, reasonable priced but looks ala carte. Very relaxing with really 1st class service from the staff.

We have been going to this Hotel since around 2004 three or four times a year on a Friday evening for a 'pub dinner'. Excellent value and well presented. 20/5/16 was very disappointed. Bar man gave me a well priced lunch menu (at 5.30pm) and the menu for the evening. The Manager said not the lunch menu (training need for bar man). My meal was fine but my wife had to take her plate of food to the Manager who was in a quiet part of the main restaurant, not to make any fuss in the busy main bar area. Most of the scampi were raw beneath the bread crumbed - cold and nasty, not having been heated properly in the cooking. Such a simple error it is very hard indeed to imagine anyone with any basic skill could make such an error. It is very doubtful if any of the locals in the bar noticed. The Manager asked my wife if she would like a dessert, my wife said no - she rarely eats desserts. Nothing else was offered. My wife went outside for a cigarette, and while she was away, the Manager came and placed a £5 note by my plate. We go out for a meal 2 / 3 times a week, and have never had a fundamental problem such as raw food. In fact over many decades, this is the first time we have been served uncooked scampi - this was only just thawed, stone cold and watery, horrible. The Manager obviously did a calculation, eaten some, for a meal costing just under £8.00, give £5 back. The Manager needs a training course on customer relations. An obvious failing in the product must result in full refund. If an apology had been forthcoming with a full refund, this part of the review would not have been scripted. What happened to my wife on the way out of the busy public bar would have made a review on its own. She needed the loo, and in the lady's of the 4 cubicles, only 1 had a toilet roll, and the front of that loo pedestal was heavily stained. She had been very annoyed at the return of just £5, and since no one was at reception when she left the loo to go back to our car, she left it for someone else to complain. It is generally accepted that it can be accurate to judge the cleanliness of a restaurant by the state of the toilets. Well, on this occasion ... leave the reader to ponder. Reason for confusion of menus, new menu being developed in next 2 weeks. Single A4 piece of paper not the right image to a 3+ Hotel. When a meal goes wrong / apologise / offer an alternative not straight to dessert / and refund the cost of the meal- meal paid for upfront. Public toilets - imperative these are checked every hour at least, possibly more frequently at busy times.

some choices were really quite good and well presented: others not so, and the stroganoff was tasteless: bit hit and miss which is a shame

Had a meal in here tonight. I've lived in Neath all my life and never eaten here before. I cook for nine people Christmas Day so my husband treated to a meal I didn't have to cook. We booked the three course festive menu. When we arrived we were shown to a very plain looking table, no crackers or decorations. The starter was good, pigs in blanket with a dip. The turkey dinner was the quality of bad school dinners. It was already plated on a small square plate. The peas were disgusting. The gravy was thin like water. Really really disappointed. Only two small slices of Turkey. Dessert was good but not normally find of sweets just did as it was a set menu. Staff were friendly and kind but came away feeling I didn't have my special Christmas meal. £51 for that and I only had a coke and my husband a lemonade and lime

Went to the greens restaurant today with a friend and my experience was horrible! We booked a table and told the waiter we had a table booked and he said "yeah your table is over there!" Didn't show as to our table, he then came over and gave us our drinks and just stood there and stared at us, we then said what we wanted for food and he replied with okay go up there and get it! Very disappointed in the costumer service! He Didn't smile or was not very polite! The food did not taste like it use to! The food used to be lovely there and today the gravy was like water and had no taste! The veg was horrible too! Very disappointed!!

Very good food of a high standard in reasonable surroundings. Don't think booking is required but might be a good idea

Been to the Castle Hotel on a few occasions for Sunday lunch - but the last time will be the last time!! I ordered Nut roast which was rock hard and had no flavour - went up to the counter to choose my vegetables - of which there are plenty and not overcooked - and merely glanced the meat - only for a very officious waitress with long hair (fair) - some of which hung around her face - curtly said "you are having nut roast and cannot have meat" - I was rather taken aback at her dreadful attitude - and felt somewhat embarrassed - so taken aback could only mumble to my friend - how rude is that! She certainly needs to learn a thing or two about customer service. If I had wanted meat I would have asked for it and paid for it - in hindsight should have sent the dreadful nut roast back - surely the hotel can come up with something nicer for vegetarians like myself.

Went for an evening meal with my husband , the menu is very limited and the potions are very small for the price . Waitress and waiter having a conversation about how bad the electrics were in the building and how it was not safe to go into the cellar not very appropriate when you have dinners in the restaurant ) . Wont be going back

We live near to the Castle Hotel and enjoy dropping in for a meal occasionally, however we have noticed that standards have dropped. Last night we had a meal, which was difficult to choose as the menu is pretty limited, my husband had the cod, which he couldn't finish as it was so greasy, and I had the chicken chasseur, which was so rubbery that my dog would have had a job chewing it, and he can eat anything. On a positive note, the tatws a caws side order was as lovely as ever. After our meals arrived via a sniffing waitress, we never saw her again (although we could hear her sniffing in the kitchen). At no point did anyone come to check to see if everything was ok, and in the end, we gave up waiting to order dessert and actually left the restaurant and sat in the bar, unnoticed. When we paid for our meal the waitress didn't ask if everything was ok, just took the cash, sniffed, and handed the change over (we didn't leave a tip as the service was pretty poor). It's such a shame as The Castle is a lovely, historic building which has served the people of Neath well for a few hundred years. A tip to the restaurant manager: go and have a meal in The Towers Hotel in Jersey Marine, to see how a restaurant is run properly with superb food and excellent waitressing.

This is Greens Restaurant at the Castle Hotel in Neath, South Wales. I'd eaten there many times in the past but had been neither amazed nor apalled nor driven to write a review. However I found myself back there recently and the menu has shrunk in size but has blossomed with choice. This is good local pub/restaurant cooking. Definitely a step up from where they used to be. Most certainly worth checking out.

We arrived at Green's by a side door off the street, straight into the restaurant bypassing the main Bar and Entrance . So I went to the Bar to ask if they had space to have lunch. I was rudely told I could sit on any table that did not have reserved on it. And the same barman came with the drinks and shouted “Wine” and just banged it down on the table.The Service provided by the ladies during the meal was Excellent !!!The meals arrived and were average. My Mother had the fish and chips and she said it was good,My Wife had the Chicken Castell Nedd, every part of meal was over cooked.I had the Lasagna which was OK-ishThe price was meals were cheap but reflected this in the quality of the food and the service provided by the Barman, But saying that the venue had a good atmosphere and it a good location for a cheap meal

My wife and I wanted somewhere warm to eat and found greens, as we walked in there were 4 full tables, two of them waiting to be seen, we sat down and had to take a menu from another table, 10 minutes later there was still nobody around to take our order, so I went to the bar and 3 members of staff were there just talking.Being cold from outside we were to hungry to complain so we ordered. 16 minutes later our shared 'platter' arrived, it was meant to be a full welsh cured meat deli platter, that came with olives and branston pickle, not liking either, we asked for them to be left off. But alas the pickle was left on and the waitress said that the "peppers" were left off, so as we finished our 4 tho slices of meat each with the tiniest 6 slices of stale ciabatta, we needed a drink, so up to the bar we went, asked for a pint of carling and a j20, got a pint of cider and a dirty glass of j20. Mains arrived 25 minutes later, these were quite good, apart from my curry being cold and coming with the greasiest pompadom I have ever seen. We would have complained if there were any staff actually on the floor. Never going to Greens again

Went to the castle hotel with a few friends to celebrate my husbands birthday. Had to ask if we could be seated at a table. When we were we ordered more drinks which took 45 minutes to arrive. Main meal was lovely but again service was slow and took ages to arrive. If the resturaunt was busy I could understand but seeing as it was very quiet I dont understand what took so long. For dessert I ordered the cheesecake. It arrived after a long wait and it was awful. It tasted cheap and the sauce on top was chewy. Staff were okay but seemed to have no idea what they were doing. More training is definitley needed.

Was recommended a visit to this restaurant by my mother in law and have to say I'm really pleased I went. Staff we're friendly and helpful. Lovely atmosphere and the decor was clean, smart and welcoming. I have a 10 week old baby and normally dread changing her due to lack of facilities at most places but was pleasantly surprised that there was a baby changing room. Food came quickly and was delicious, excellent value for money too! Would highly recommend and look forward to visiting again soon

The homemade pie of the day was scrumptious as was the cod and chips. We arrived late at night after a long day working and ordered from Green's restaurant to our room. Our meal arrived promptly and was spot on. We'd eat here again.

We had lunch here recently. The restaurant has been given an update which looks good. The bar and seating area looks just the same as the last time I visited: (about 8 years ago!) it's a traditional coaching Inn with sturdy furnishings and a nice ambience. The young man at the bar was friendly and courteous- an asset to the business.We ate faggots & peas and a prawn sandwich which were ok, as they were reasonably priced.

Went here on the off chance looking around for a few things in Neath so thought we d try and get some lunch as time was getting on.It was July the 6th and we asked in the bar if there was any chance of a carvery and said we didn't mind sitting in the bar if the restaurant was unable to fit us in, anyway the young barman who was very nice and helpful seen the head waiter and come back to and said there was no problem they had a table for us.We ordered drinks and was told by the waitress to go and get our carvery so up we went and as we had never dined there before this we were not aware that you had to pick to meats so the chef just stood there tutting at me instead of explaining this to me as I am not a mind reader,,,,then as he was dishing up a regular customer came to queue behind us and the chef started moaning to this customer out loud saying Well you will get these people coming in here off the street and expecting a meal without a booking its its ridiculous on a Sunday people should book if they want to lunch out..I thought how RUDE!!! a big ZERO for customer service and MANNERS!! what a big let down as all the other staff were so nice and polite.The dinner was very nice but due to this mans charming comments we will never return.

Went to the Castle Hotel and Greens today.. Late afternoon, decided on out order and visited the bar to order only to be told they were not doing meals. Whats the point in a hotel restaurant not doing meals at a time of day when people wan to eat and whats the point of having menus on the tables if food is not available.

The restaurant itself is pleasant enough comfortable, a nice atmosphere overall. However a large TV played at an annoying level is totally inappropriate while dining out. We had to ask twice to have it turned off as the volume set was hard to drowned out. The service was good enough, the food however was not. I ordered one of the specials having had steak on a previous occasion that was tough and below standard decided on fish cakes. What arrived was not even of a greasy spoon standard. Pathetically small and overcooked discs of potato in a greasy batter was actually inedible. If it hadn't been for the good company, I would probably have left.

good food pleasent surroundings. the choice of menu is excellent, but the service can be a bit hit and miss, as some saturday evenings service can be very slow.

A lovely restaurant in the centre of Neath. Good food and well appointed. An excellent surprise find

Had two evening meals here. The steak was one of the best I've had . Very good quality with local food. Highly recommended

We have visited South Wales on mountain bike trips several times now, the staff are the friendliest, most professional and helpful you could ever meet, food is great (though could do with more veg) and breakfast fantastic for fuelling up for that long day out in Afan or Brechfa. Definitely going back there again

the greens restaurant is one of my firm favourites and has been for many years. The staff are friendly and the food is out standing, it is always delicious, good portion size, great value for money.

Myself and my wife had our first Valentine's meal in Greens restaurant as husband and wife. We had a drink first in the traditional cosy bar and went into the restaurant at our own pace. It was a perfect Valentine's setting, vocalist playing guitar, rose pettles on the table, heart shaped ballons on the wall and an excellent Valentine's menu. We had a three course meal which had plenty of choice, charged at a very reasonable price. We tried a love potion cocktail which was really nice. Overall this was an excellent meal with excellent service, we will definitely be visiting Greens again in the near future.

Had a fabulous meal tonight at Greens the food was delicious and one of the tastiest meals have had in a restaurant for a long time. The staff were so frindly and helpful they couldn't do enough for you. The ambiance was warm and comfortable and the prices were very reasonable We will certainly be returning again soon Well done Greens

Come here since i was passing by on a visit to a friends got to say wasnt what i had expected but was worth a try. Nice place staff are friendly and all round came out with a smile. Would give excellent but wasnt the best i had. Would probably go again.

Looking forward to a Christmas Lunch without cooking and washing up put us in the right mood to enjoy our meal and we were not disappointed - it was delicious - so much so, our son has already booked for us all to go again next year.

My husband and I decided to give this restaurant the benefit of the doubt, having had a few mediocre meals here previously. I ordered the lasagne and my husband the sausage and mashed potato with gravy. As it was lunchtime we imagined that the place would be busy, however there were only 2 other couples and they were finishing their meals. After a 20 minute + wait, our food arrived. My husband's looked tasty, but I looked forward to tasting my meal. What a letdown! The pasta sheets were thick and globby, there was very little moisture to the lasagne and perhaps worst of all was the " mince ". As an avid fan of all Italian dishes, I found it hard to place what the mince actually tasted of. It was bland, very chewy and appeared to be a poor quality tinned mince. I use good quality mince frequently and can honestly say I have never tasted such poor ingredients in an easy to make dish. With drinks our meal came to £20+ and I left feeling both hungry and cheated. Why didn't I complain? Again, the staff were lovely and were doing 101things at once. Its a lovely restaurant but the food sourcing of some products most definitely needs reviewing.

Clean, very nice......service good, bit noisy at times.... Standard silos when busy..food acceptable, but not hot enough....I never send food back in any restaurant or cafe don't trust anyone....rather wait until they come to clear table and give my opinion...don't order ham and eggs. Asked fifth runny eggs they were hard......the ham ok, Chios very cold and tasted though they been sitting on warm plate for while.....

Reluctantly revisited this establishment on invitation by a friend, what a revelation, nicely decorated and a very warm welcome. The menu though limited was varied with an excellent kiddies choice. The food was superbly cooked must recommend the Chicken Castell Nedd.All in all a very pleasant experience.

I decided to visit here for Sunday lunch recently. What a mistake. The staff were exemplary - extremely helpful and courteous but the food was dire. I've experienced many a bad carvery but this one has won the race to the bottom. Turkey that tasted of nothing, Beef that tasted of Turkey. As for the tinned carrots - what can I say?. How can anyone think this is acceptable?

Been there a number of times and always had good food and service. Not over priced and good menu. Staff hard working and friendly, service exellent.Booking advised on weekends.

The food at best can only be described as average, appeared to be thrown together with little care, the prices were reasonably cheap, but that is no excuse.On the plus side the staff were pleasant and the food was hot. Would not return

My wife and I popped into the Castle Hotel late Sunday Afternoon for a late lunch. We enquired about food at the bar and were told food was no longer being served, (nothing, not even a snack) this was about 15:30 hours (surely a good time to be serving food to hungry people who have finished shopping and are looking for refreshments). I then asked for a non-alcoholic beer because I was driving, I was informed by the barman that they did not sell non-alcoholic beer. So, there we were, no food, my wife drinking a coke and me drinking a glass of fizzy water which set us back £3.50. Rather expensive I thought. I felt the attitude of the barman was very unapologetic when informing us there was no food available and astonishment that someone would ask for beer with no alcohol in it! Altogether a very disappointing experience in surroundings that have seen better days.

Todo perfecto. Buena comida. Servicio hasta tarde. Buena musica. Cerveza a buen precio. Recomiendo el cordero y el pie of the day.

Whilst on a short visit to neath i stoped at this restaurant for lunch i found the restaurant welcoming and the staff great and the food good it was a shame i was only here for 1 hour but i would have liked to stay longer if I was in neath again this restaurant would be visited again

went to neath for the first time . and stumbled upon this gem.menu was quite good and we were helped by the waitress all the food was freshly cooked and piping hot , well set out on the plate and plenty of it .we had a coffee and this was great .when we asked about rooms and dinner menu the waitress could not have been more helpfull thanks

Although we did not eat in the restauant (we ate in the bar area) prior to going to the cinema, the staff were friendly and the menu reasonablt priced.

the food was vile would never go again the place was dirty and you would stick to the carpet if you tried to walk..will never ever eat here again this is a disgrace..im gonna stick to eating art home now as everywhere is nasty

Cannot fault any aspect of the service. We arrived early & changed the number of our party & nothing phazed the staff. Food was fresh, hot & plentiful. Had an excellent time.

Good choice of food at reasonable prices. Good service and nice atmosphere on an evening. Tribute nights are worth checking out too

I held a birthday meal there for my Grandmother, service was second to none and the food was delicous. I opted for the "Tawe Salmon" from the nights special board and special it most certainly was. What impressed me the most was the iprovemnet since my last visit (over 4 years ago) staff seeed far more willing and happy and the decor appears to have improved immensly. tried booking for xmas day but full already! will most definetly be returning again soon. :-D

I recently visited the Castle Hotel in Neath with some friends for a birthday celebration. We dined in Greens Restaurant at the hotel. The whole experience was superb. The food was delicious and very reasonably priced, the atmosphere was great and the staff were very attentive and helpful. In addition we were entertained by a Neil Diamond tribute artist, and this put the icing on the cake. All in all it was a very successful night and we will certainly be going back there.

Called in here whilst visiting the Neath September fair. Food was very nice chefs homemade pies are delicious. Well recommended

We ate here on a stay at the hotel in July 12.Our "waiter" was nice, but very distracted, and seemed to mess up a bit.The starters were nothing speical, seemed a bit pre-prepared.For the main course we had the lamb shank and the lasagne.The lasagne was quite poorl, but the lamb shank was okay.The desert selection was very limited, and we ended up with a boring cheese-cake.The atmosphere in the restaturant was quite dull, with a drunk couple on the neighbour table causing a fuzz, with shouting, yelling, and smoking halfway inside, without anyone seeming to bother.

We often call into this restaurant when shopping in Neath town. Very good central location. Good choice of foods on the menu all resonably priced, nice staff.

good hotel next door is a bar with a good dj and plenty of standing room

Bar meals are fine but poor service with group bookings that include entertainment.

I will make this short and sweet.Location is bit poor really, right on a main road not ideal for family especialy with other pubs and clubs around, so if you having a family function there then just think what may be going on at 11 pm.Staff were good in fairness, barstaff quite quick.The function room a little small, but it was intimate, ideal for smaller weddings or functions.May need a little updating inside as looks little old fashioned.

Very friendly staff and also very welcoming to locals and visitors alike

had my wedding reception here - do I need to say more !! food is good nice atmosphere ;-)

i have been going to this restaurant for some months now for the sunday lunch carvery.i will recommend this hotel to everyone .the chef and staff are polite, great service and warm welcoming atmosphere.

Plenty of choice, normally two meals for one price. Good service.

The Castle Hotel in the middle of Neath town centre is a wonderful historic hotel & restaurant. I found the newly furnished restaurant to be to a high standard, and the food is second to none. This excellent standard of food combined with a relaxed and comfortable surrounding definitely makes The Castle Hotel a very appealing place. The menu caters for everyone, with fantastic value for money. The head chef is Tudor James, and I must say I am very impressed with the quality and excellent service. The Castle hotel not only offers an outstanding gourmet menu, but also affordable and very satisfying bar meals. I will definitely be back! Well done!