Great Wall Chinese Takeaway in Huntingdonshire

Very poor service. We ordered a family meal at 17:30 with an expected delivery time by 18:15. We then found out at 18:15 that our delivery was delayed but would be with us by 19:00. At 19:10 we had still not received our food and so we called in, to then be told that our order will not be delivered before 19:20. Absolutely ridiculous. Shocking that it should take nearly two hours for delivery when ordered at 5:30 pm on a Thursday night.

I have ordered food from here for many years but after our order on 06.09.24 (and spending a lot of money) we will never order from there again. The food arrived cold, the portion of ribs was shockingly small and the chips were stale and could tell they had been reheated. I would recommend you save your money and go elsewhere

Unfortunately, this place has gone further and further downhill over the past 6-12 months. We haven’t ordered for a while so thought we’d give them the benefit of the doubt. We ordered at 5:15pm so only 15 mins after opening. Our food turned up an hour and 15 minutes later …… the batter on the chicken balls was undercooked and soggy. The casing for the spring rolls was soggy. The duck was mainly fat and skin and what meat there was, was very slimy. Three of the pancakes for the duck were ripped so couldn’t be used without everything falling out. Nothing was particularly hot. This will be the last time we order from here sadly.

Horrible! Found a fly in the food!! All cold...

Over one hour late, had to call for update. Offered prawn crackers (already had them on the order) chose seaweed. Order arrives pineapple fritter burnt and seen better days. Chicken fried rice tasteless. No communication to explain late delivery and quality very poor. Will not purchase again

I rarely write reviews but if a place is spectacular then it deserves a mention and equally if it’s really rubbish then people should be warned. ‼️ Be warned about this place - trust the majority of the bad reviews - it is NOT GOOD. Ordered 5 items via their website. Was initially surprised to see that they offer loyalty points - few local Chinese takeaways do this as the food often speaks for itself. This was the first red flag. When I placed my order they said 65 minutes to be made and delivered. Was happy to wait. Took 90 minutes from being ordered to being delivered. When the food arrived, it was cold, flavourless and poor quality. The egg fried rice & prawn crackers were fine but the noodles of the chow mein were hard and just drenched in soy sauce yet they tasted of nothing. The sweet and sour dish was all batter and gloop for the sauce, one piece of pineapple, one cut green pepper and 2 onions. There are many better local Chinese takeaways. Spend your hard earned money elsewhere. These guys are truly not the one.

Great little takeaway you can park right outside the front entrance

Food is amazing my favourite restaurant, very good service , would highly recommend

The Great Wall is still a top Chinese after all the years it’s been going and I highly recommend it…we had salt and pepper chicken and salt and pepper chips with beef in black bean sauce,Singapore fried rice and crispy pancake rolls…I couldn’t wait to get home as the smell on my car was incredible 😍…

We love the food here, been getting food here for years but in the last 2 years we've had nothing but problems here. From 2-3 hour wait on food and calling up and order has been lost but telling us its on its way. Turning up cold. When try collections get home to find its the wrong order so have to make another round trip only for them to swap out what was wrong and not be given completely fresh food which is already cold, to then be bare faced lied too, that it is fresh, then to get home and find its stone cold and have to reheat. The service has really gone downhill and it's a shame as the food is good usually. Its appalling when you're paying out £30/£40 and not getting the standards you used to. It's not good enough and will be going elsewhere in future now.

2hrs 15 mins for delivery after being told 45 mins Food arrived stone cold can’t reheat as prawns and chicken

Waited 1hour and 45 minutes for wrong food which was cold. Owner blamed Young lady who took order. Will never use again..£20 food binned as owner said not his fualt.

Tried sweet and sour pork Hong Kong style. Tasted like it had been made with pickled onion vinegar. Disgusting!

⛔️⛔️⛔️⛔️❌❌❌❌❌❌❌❌⛔️⛔️Stay away from this place. ⛔️⛔️⛔️❌❌❌❌❌Worst takeaway experience ever. The food was more than an hour late. When it finally arrived it tasted absolutely awful. They laughed when I asked why it was taking so long to deliver my order❌❌❌❌❌❌⛔️⛔️⛔️⛔️⛔️⛔️

Came back to try them again. So glad we did. Was delivered on time, fresh ingredients, hot and freshly cooked and good value. Thank you.

Ordered food, arrived within 1.5 hours, 2 portions missing so I called them, they called me a liar and refused to send more or refund what was missing. Honestly gobsmacked, never have I ever been called a lier. Would never order from them again, very rude manager and staff.

Really disappointed, 4 out of 6 dishes were cold and also took over 2 hours to arrive despite the conformation email saying 1 hour. Do not reccomend.

Delicious food especially salt and pepper chicken.

Nice enough food good opening hours

I liked the Great Wall so much I composed a song! (verse 1) Ah the Great Wall, the most pleasurable of places I walk into the establishment to see many smiling faces On my travels to all the takeaways around A rival to the Great Wall has not been found! (rap section) I walk in the room gleaming (yeah) All of the woks be steaming (uh huh) All the owners are so nice (come on!) and for a competitive price (boom) (verse 2) PE29 3TF the food can cure you from certain death (miracle) I urge you to try the chicken chow mein It will make you as full as a train (BARS) (verse 3- slow dance section) oh yeaaahhhhh The Great Wall babyyyy you know it is so niceeeeeee Come and eat all of the cuisineeeeeee and perfectly boiled riceeeeeeeeeee Thank you for reading my song guys!

Ordered through the website then checked the reviews on here and got a bit nervous but the food was lovely and fresh, steaming hot, some of the nicest salt and pepper chips we've had. Food arrived in about 25 minutes which is excellent, will be a returning customer, thank you

Delivery time absolutely shocking!! We waited 2 hours for our simple order to be delivered. Sadly will not order from them again.

Normally excellent food but tonight's was far below par, chicken balls very overcooked, sweet and sour sauce watery, and virtually no beef in the beef and cashew nuts. Also delivery took well over an hour when originally quoted 30-45 mins. Very disappointed, may try elsewhere in future.

Website is terrible. Don't use it. Just ring them. Food is nice though

Only had on delivery service but very nice food friendly delivery staff always. Always on time and hot.

I ordered sezchuan King prawns... I got a gluey sauce with prawns!That was not sezchuan. I know what sezchuan taste and looks like, and it's less watery gluey sticky plate I received.

Ordered food through just eat, on arrival we received the incorrect order. Deliver driver had returned to pick up the order having received a call from the shop. We explained that a member of the house hold has covid and we were unable to return the order as we had opened assuming it was correct. My partner proceeding to call them and check our actual order was going to be sent and we were told it would be with us. 45 mins after the call and incorrect order and still no food had arrived. Another phone call and we're rold there has been ANOTHER mixup with ordwrs and told us it would be with us in 20 mins. If not wed call for a refund. The Great Wall has always been our go to Chinese for many years however the service and food has been gradually on the decline and due to this I will be ordering from somewhere else moving forward. Edit: Ordered today 22/12/22 - Last ordered today, food LATE again! I will now be finding a new restaurant to order from in future.

We've been waiting 2 hours for our order. ( Delivery said 45 mins) I phoned up to be told it will be atleast another half a hour .. they hadn't even started it!! absolutely ridiculous.

Delivery was late food was nuke warm chicken didn't taste like chicken curry was watery only thing that was good was the egg fried rice and pork balls

Plentiful and tasty. Waiter was friendly with dry sense of humour. Nice experience.

Did Great Wall get a new chef? I waited an age for food last night (28-10-2022), it was over an hour and a half for delivery and didn't arrive until after 9pm, but what arrived was hot, fresh and absolutely delicious! Much better quality than I'm used to in Huntington! If this is going to be the new normal, I'll be happy to wait longer for delivery. Please don't go back to serving the same quality as everyone else, last night was a very pleasant surprise

I used to eat so many times chinese food. I tried many of them but on this one food is on my taste. Maybe delivery is not all the time as we expected but is not truly their fault...

ordered my food at 19.00hrs and waited 2hrs40 mins for it to arrive. called them up 2 times more just to be told it's on its way within 20 mins half hour later called them again to be told the same thing but within 15 mins.

Last time I went and got food they forgot crispy beef rang them up and said I’ll collect next time I got food no problem, went in today to collect with more order and they wouldn’t honour it!!! Robbers feel mugged off and will never use it again!!!

The food is tasty, the order is notoriously mistaken, I order chicken with Chinese mushrooms and I get chicken with mushrooms, recently instead of Szechuan beef I got beef with spring onion and ginger, this is quite annoying.

Not sure why chicken ball don't have give sauce and need to pay 1.9💷 only they will give and they still can scolded customer stupid lol

Just ordered 2xChicken balls, Chicken chowmain, & coke, it was very hot and well cooked through, chicken balls were perfectly crispy at £25 it's a steal compared to other stores use their website because it's cheaper than using just eat!

Great experience here when we used to be here in 2018

Changed my review as ordered again from here. Good came exactly when promised and all hot and really tasted good.

Useless: placed an online order for delivery. 2 hours later it had still not arrived. Spent ages trying to get through on the phone, only to be told their online booking system had not been printing the orders. Whilst they were aware of the problem, they had not bothered to contact customers. Was informed that the order would likely be another hour. No apology. Cancelled order and requested a refund, only to be told they were busy and would attend to it later. I sent 3 e-mails over the next 10 days, requesting confirmation that a refund would be issued. No response. In the end , I had to raise a dispute with my credit card, who then recovered the payment for me. Avoid, avoid, avoid !

Delivery time was terrible! When you reach a certain order capacity, just say no! Not 45 mins and hope your the food gets delivered by magic.....because it just doesn't. After being told 30 mins after 50 mins and waiting another 5 mins, I wasn't hungry.

Very quick delivery, food was excellent. I bought soup not sure if it would be warm or cool/cold but I was still piping hot which was very nice. The Singapore egg noodles were sublime 👌

Second time ordering took almost three hours to deliver both times. First time we thought maybe they're having a off day so gave them a second chance. Food is nice but not worth the wait. Won't be ordering again

Staff training required, unhelpful.

Excellent telephone manner ... Awful food .. Tasteless and cold... Chicken Satay Dry with Peanut Sauce served in a plastic pot .. Absolutley awful will never order takeaway from here again... 🤮🤮🤮

Wonderful meal second time of using while visiting family from Cambridge lovely thank you

Hadn't ordered from here for a few years after the mess up of last time and thought let's try again. What a mistake. Delivery was 45 mins late, food was hot surprisingly but the crispy beef was so chewy we couldn't eat it. The sweet and sour sauce didn't taste nice at all. Avoid better Chinese restaurants about

Would give them 0 stars Ordered food and then after over a hour randomly got a message to say food been canclled. 20 mins before delivery time! No reason at all just a message from just eat saying try another restaurant

Ordered £40 worth of food, waited three hours for it to even reach a delivery driver, and the delivery driver then took half an hour (we live ten minutes away) to call me and tell me “my phone is running out of battery, I’m in the middle of nowhere and not driving any further, if you want your food you’ll need to come and get it” Needless to say I told him where he can stick my food, called the restaurant to complain and they couldn’t have cared less or been less helpful. Later that night the driver text me to say he was sat eating my food. Avoid this place at all costs, until they replace that delivery driver at least.

This is the second time we have ordered from the Great Wall via Deliveroo, the first time (05/21) was awful but thinking they were just having an off day, we tried them again. The whole meal was truly shocking, the yellow bean sauce & black bean sauce in both meals we clearly replaced with gravy, the shredded chilli beef with smothered in sweet sauce and the prawn crackers were clearly cooked in old oil as they were dark yellow. I never write bad reviews but this place produces vile food and uses kilos of MSG to pass their food as barely edible. Only good thing was the fast delivery which has nothing to do with the great Wall anyway.

Average Chinese, place needs redecoration. Staff could cheer up a bit.

Food quality is good but customer service and delivery time extremely poor . I was waiting well over 3 hours for my order , nobody bothered to apologise either . Will definitely not use again as is just not worth . I would avoid it !!

After 2 hours of waiting we never received the food. After calling the restaurant they agree to cancel the order and refund. However instead they marked it as delivered and then refused to refund it. I challenged them and said that I was now £40+ down with no food or refund and their response was "basically". Absolutely atrocious customer service, very rude! Believe the other negative reviews and AVOID AT ALL COSTS.

Good Food for a Friday Takeaway night. Only downside was when ordering Duck with Bean Sprouts: The duck had fat on it, which I didn't like the look off and didn't really want on my food.

Avoid, waiting 1hr+ for delivery, when it finally arrived after calling, the wrong order came…

The best Chinese on town. Generous portions and always consistently cooked to a high standard. We treated some out of town relatives to a takeaway and they said " it was the best they have ever had!"

It’s shocking there’s no chicken in the salt and pepper chicken, the chow meins taste like sugar, the chips are in a paper bag and taste worse than you’d cook at home and the ribs are just about good enough for the dogs - if you rate this place are sure you don’t have long COVID?

This place is absolutely horrible. From the people working there to the food. And DONT GET DELIVERY IT WILL BE 3 HOURS LATE. I ordered on different occasions and different times and it was still hours late. DONT WASTE YOUR TIME

Still waiting for food 2 hours later!!!!

The pictures are not true. I think is the worst Cinese I have ever tried. The meat was fried at least 100 times. The rice was....... awful🤢🤢 and the noodles are just...... 🤮🤮🤮. After the first bite, they ended at trash

As always food was delicious. Got our order little bit wrong. Had 2 prawn balls in with the chicken balls n asked for 2 veg mini spring rolls 1 meat. Got 2 meat no veg. But we all enjoyed thoroughly. Brilliant service

The lady who served me was very polite and the food was lovely. X

In our opinion the best in Huntingdon, never had a problem with ordering, service, time to prepare or quality and taste of the meals. We keep returning and always roll onto the sofa afterwards contented and full! Tried others around the area, not bad but not as good as the Great Wall. Well done, keep up the great service.

Excellent selection of veggie dishes not offered from other takeaways in town, consistently good food despite them being super busy. I always opt for collection and our food is always on time and piping hot. Will continue to visit for our monthly takeaway treat

Very, very late! We have ordered twice from the Great Wall, and although the food was tasty the first time it was an hour late, and the second time it did not turn up at all! When we called the restaurant they did not care, if you value good service, or just nice people, go else where!

Best Chinese for miles for a takeaway, superb food and always a good service

Enjoyed my meal. The crispy beef was certainly crispy though not a fan of the plastic tubs the food comes in. Unfortunately the portion sizes aren’t as big as I expect also. Delivery was very poor having ordered for 1840 and received at 1915. The phone goes without answer quite a lot too which, when you’re hungry, makes me really angry..... and you won’t like me when I’m angry!! I will stick with my Lee Wong, worth the drive out! I think 3 stars justifies my experience and if you think otherwise COME AT ME.

This takeaway is awful, as a family we have used them over and over but enough is enough, once again they didn’t turn up with the food we ordered, they didn’t contact us, when we did , they stated come and collect your food 1 and half hours later, so we did , the food was cold and ruined like it had been sitting waiting, disgusting, threw it away, cook instead guys save money !

This Chinese is the best Chinese close by. Salt and pepper chicken is amazing. Satay chicken on skewers is quality. Curry sauce is okay -had better had worse. Salt and pepper chips.... Best I've had for a long while

Ordered £50 pounds worth, waited 2 hours for it to turn up cold and have had to heat it up in the microwave again... not happy as this has happened more than once and I’ve called up previously hoping for the offer of something fresh to be delivered but nothing and happened twice since, don’t think we’ll be ordering again

Tasty, prompt when we ordered in advance. Kids love getting this take away!

One of the go to Chinese takeaways in Huntingdon, recently however some of the stir fried noodles have become quite salty though. Otherwise 5*

Just finished my first order from here and wow yes very very good ! Please don’t fall into the trap so many others do, the first meal is always so good but the quality begins to lack with every order after from my experience around here. Good food! Well done!

Really tasty food ,prompt delivery service .

Will not deliver 3 miles still have not returned payment boycott this takeaway like you would Salmonella

Highly recommend, fantastic food, great value, great customer service A+++ 👌

waited 1hr and a half for my order,terrible delivery time,wether food is good or not i will not rely on them again

Nice n friendly food is superb worth a try....

Yummy food, always right and ready quickly.

Food is good but delivery is awful. Collect and 5 stars, don't and get your food 'whenever' and don't expect any kind of apology. No way to run a serv

Love this place, always good food.

One of the best Chinese restaurant in the local area. The staff is friendly, they now take debit cards ordering online and in the store in person. They also delivery.

Ordered food for delivery at 6pm... still waiting at 9.30pm. They could not have been less bothered when I rang to ask where it was, either.

Used for many years, delivery and take away.

With friendly staff, a warm atmosphere and a wide variety of dishes to choose from, Great Wall Chinese takeaway restaurant is a good place for takeout dining. Seating for customers waiting for orders is available. And they deliver!

I've been using this take away for years and the high standard has been maintained. Sometimes it is very busy, but worth the wait over the alternatives.

Been ordering from here for years. Always good food and decently priced too.

Totally chewy food, pure chemistry, I do not recommend

Food nice but be prepared to wait for your takeaway delivery for over 1 hour and 30 minutes. When I called I was told they had a problem with their driver and she could not phone everybody and take orders at the same time. Service was poor and husband had to go and get the food. Hadn't even been cooked as they told us 10 minutes . Poor

Always great service and great food!!

Had pork dish. Very very chewy and veg in like a gravy not like oyster. Tasteless and poor quality pork

Amazing timing so happy with the service. Food was delicious. Definatley ordering again

ABSOLUTELY AWFUL PLACE. AVOID AVOID AVOID. We have had to file a dispute with PayPal on more than one occasion as they didn’t deliver and then didnt refund us either! When you try to chase them they ignore you. Terrible customer service and terrible attitude. Last refund took 3 months and now waiting on yet another one.... would have given then zero stars if I could!

Ate here a little while ago food was mediocre at best seemed greasy for Chinese food, there is much better Chinese places around the area. Also very concerned with their Food standards rating, it was very low when I ate there.

The duck was very shredded and dry with a separate bone the rice was very dry and looked like it was made in a microwave and overall the food was very bad quality

Best Chinese in Huntingdon. Great food and very consistent.

Food is great with big portions, service is friendly... yeah, recommended :)

They keep on hanging up so rude

foods good, delivery takes ages.. best to collect then foods usually ready in 20 mins

Fantastic food!!! Fantastic taste !!!!