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3.8

Based on 3.454 opinions finded in 2 websites

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Nº 376 in 544 in Great Yarmouth

CUSTOMERS TALK ABOUT DISHES WITH..oldpotatoescurrybeautifulcookedcheesecauliflowersteakmeatpayroastfishchickenladypuddingturkeyvegetablescake

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Great service, lovely atmosphere, hunters chicken was tougher and chewier than it normally is.

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Wendy Willis . 2024-11-17

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Really nice place. Served by Roy who couldn't be any more helpful, he was great, top marks to you.

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Lewis Burrell . 2024-11-16

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Very lovely food and great customer service, Roy was very nice and was there exactly when we needed him!

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Harry Smith . 2024-11-13

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Food was lovely and so was the service the man was very friendly and pleasant

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Cherie Meades . 2024-11-13

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What a great place to go for a bite to eat, Karen was our server and what a credit to the place. Will definitely go back.

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David Gibson-Brown . 2024-11-13

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Visited this place for the first time Sunday and it did not disappoint. Roy was very helpful and friendly. As I have an allergy he made sure I ordered easily avoiding certain foods. He even entertained the kids for a bit amd went above and beyond to make it van enjoyable afternoon. All the staff very nice and helpful to be fair!! 10 out of 10!!

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Lynsey Debbage . 2024-11-12

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Very good value and friendly staff and dog friendly

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uneasyjune . 2024-11-11

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Service was excellent from Roy, very friendly and helpful. Great experience

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Jonathan Morey . 2024-11-10

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Lovely hot carvery, great service.

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Jade Brackley . 2024-11-10

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My wife & I normally use the grayling often & we have always enjoyed the whole atmosphere, service, & food. We arrived this Sunday as I noticed the car park was empty at 12.00 As we walked up to the pub entrance I noticed that only one person sat in the window eating, Again as we walked thru the door I again noticed plenty of empty tables, 3 people at the bar, & NO ONE QUING FOR THE CARVERY, we waited at the " wait to be seated station" & a young lady arrived, I asked " do you have a table for 2 for a carvery " the reply was NOT UNTIL 1.15PM!!! We turned on our heels & walked out. I get the pre booking system, but unless the entire pub seating facility arrives within the next 45 mins I can not see how or why we couldn't be accommodated. There was so many empty tables just within my vision span. Just on a business front, I would have seated any customer who arrived this early as they will probably be in & out before the establishment got busy My normal spend for Sunday lunch with drinks £40-50 for 2 Surely that £ would be better in the grayling till, than the other pub I found later on.

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D Jax . 2024-11-10

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Roy was our waiter and he was amazing with entertaining our 4 children. Cool guy. Thank you dude.

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rickie gall . 2024-11-10

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Food in carvery been sitting a while soggy carrot veg looked awful meat tough and not fresh not at all empressed

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Sue Driver . 2024-11-10

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Had a lovely Sunday Carvery, was greeted by friendly staff… food was delicious and waitress Kirby was attentive and friendly! ❤️

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Lewis Turrell . 2024-11-10

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We were served by Roy, very friendly and polite. Lovely customer service - thank you. Food was very tasty and quick service.

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Kerri Phillips . 2024-11-09

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Had lunch at the Grayling today with family. Food really good except my husbands steak was overcooked. Roy served us at the bar and brought our food to us. He is very efficient and extremely friendly, he couldn’t do enough for us. All staff are friendly but Roy goes that bit further.

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Karen Webb . 2024-11-09

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The service from Roy was brilliant ferry friendly and helpful

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Rosie Cullern . 2024-11-09

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Really nice carvery. Staff very polite and friendly, particularly Roy who saw us to our table/made us welcome. It's nice to go somewhere where dogs are also made welcome which we appreciated 😊

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Stuart Perkins . 2024-11-09

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Lovely carvery as always ,served by Roy

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Emma Smith . 2024-11-09

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Cosy feeling to the pub when we entered. Didn't wait long for the member of staff to greet us and take us to a table. Ordering our food and drinks ran very smoothly, and bar members polite.Food came at a reasonable wait. Unfortunately, on 2 of our Mega mixed grills,our steaks were not cooked correctly (asked for medium rare), but all were cooked very,very well done. The steaks were, unfortunately, all tough on all 3 mega mixed grills we ordered. Chicken breasts were all cooked just right (it looks dry on my photo, but I can confirm it was juicy inside) Sausages burnt on one side. The sausages were placed on the plate with the burnt side covered.Gammon steaks and eggs all cooked lovely. Chips and onion rings were cooked lovely. We are currently waiting for one dessert of chocolate fudge cake (only one adult wanted dessert), ordered at 4.40pm, and it's now 5.20pm. My husband asked if the dessert was ready after we had waited 20 mins, but no dessert had arrived. There are plenty of empty tables currently.. Now, 5.33 pm and no dessert have arrived... I wanna have a nap..... I'm not entirely sure we would return.

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Caroline Waller . 2024-11-09

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Excellent meal, amazing service from Roy. Great interaction with my son to make the evening enjoyable. Would 100% recommend.

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Dave Jarmey . 2024-11-08

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Roy was really wonderful in cheering our daughter after a hard day up and went out of his way to make her smile. Thankyou Roy!

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Jemma Ereira . 2024-11-06

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Food cold luke warm tight with meat and expensive not with the money really

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Karen Barley . 2024-11-04

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Lovely place for a family meal. Very friendly staff and noticed that it was dog friendly too which is great.

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Abigail Ayres . 2024-11-01

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Had a conversation with the waiter, really polite. And had really great food (mostly the pudding) …definitelly coming again!!!!

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Sarah Goddard . 2024-11-01

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Roy and some of the colleagues were very helpful and offered excellent service, need to keep on top of gravy and sauces though as all empty and took sone time to replace.

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Mark Marsh . 2024-11-01

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We ordered our meals via the qr code. The order was totally missed by the entire team we had to ask twice for our meals. They found the order, then the mains where delivered before the starter so we had requested the starters to come the mains where take away and put under a heat lamp or on the side…who knows! Then 5mins in the starters the mains came and they were very clear the same ones. Only mains that came where the ones that the kitchen cooked, not carver tokens which we had to ask for again. While the other mains went colder! Then the tokens came missing extra orders. The whole service was just awful, the staff just laughed it off and gave a half hearted apology along with the line we had a rush of orders..the place was only half full how can that be a rush.

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Andrew Dunne . 2024-10-30

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Roy went out of his way to entertain our 9 year old son. He was really friendly and made our experience more enjoyable. Thanks Roy!

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charmaine hinchen . 2024-10-29

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Very poor front of house, we were not asked to follow to our table the waitress just walked off! Then started beckoning from the other end of the restaurant it took another staff member to come and speak to us and politely direct us to our table for 8 people. The carvery was poor not a lot of veg available and one of my party had pork he was given a serving from the end of the joint which was predominantly fat. One of the party ordered a brownie sundae which when served was in a bowl that resembled two scoops of melted ice cream! in fact looked nothing like the description on your menu. When we complained it was replaced with yet another desert bowl of ice cream! So sadly our experience was very poor I have visited this restaurant before, and it was a much better experience, on a positive the make bar tender was very welcoming and polite I would say a credit to your company. Will I visit again? Highly unlikely,

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Yvonne Arnold . 2024-10-29

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Lovely food and helpful service with a smile.

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Emma Brooke . 2024-10-29

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A really great team. Lovely food, served quickly. Roy served us; he was excellent and the kids loved him. We need more like this in Birmingham. We’re here visiting relatives in Bradwell.

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Debbie Millington . 2024-10-29

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Just stopped off for a drink on our return to Norwich. Nice friendly staff,dog friendly and a well kept pub. Would certainly stop there again.🍻😁

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Andrew Johnson . 2024-10-28

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Very disappointed used to be of a reasonable quality but now quality of food and service really gone downhill over the last 12 to 18 months certainly not going back

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Sydney Silver . 2024-10-28

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All good, booked table, arrived, given table ok. No service. Have to order food and drink at bar. Carry own drinks to table. Both opted for carvery, which of course you collect yourself. So not able to anything good or bad about 'service' but friendly. The beef was very poor quality, gristle, fat, hard to cut. The rest, pork, potato, veg, etc were all fair standard.

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Jon Foster . 2024-10-27

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We were seated quickly, the table was all sticky and horrible, and food was luke warm. The waitress serving us was not very friendly. The first time going here we won't be going back

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Sue Coleman . 2024-10-27

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Not the greatest food experience

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Angela Randall . 2024-10-26

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Service brilliant, food excellent, hot and tasty. Really enjoyed our visit, hadn't been for a while.

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Julie Littlewood . 2024-10-25

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Service was fantastic with friendly smiling staff especially Kirby. Food was very well cooked and nicely presented. Our kids left empty plates, two very big thumbs up from us.

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Aaron Griffin . 2024-10-24

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Come for lunch with my wife and my mum food was very good felt very relaxed not rushed to leave table the service given by the waiter Roy was very good

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Gary Durling . 2024-10-22

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Really enjoyed our visit today. Roy and Karen were lovely especially given that there was not many staff. Roy and Karen made us feel welcome and we will be returning .

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Aaron Lucas . 2024-10-22

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Roy is a good server and helpful

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Max Bonneton . 2024-10-21

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Roy’s customer service was on point at all times. Nothing was too much trouble. Very polite.

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Kayleigh Smith . 2024-10-21

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A very strange place to eat. Walked in at 3pm the pub was virtually empty. I was asked if I'd booked and the bar man made out like he'd done me a favour by finding me a table. A table right in the corner far from anyone, the seat was falling apart. See photos. But he didn't actually tell me where the table was instead I was left to find it myself. I asked where it was at the carvery country but despite working there, no one knew where table 12 was. Instead a thug of a chef came running from the kitchen and totally lost the plot and threatened to throw me out of the restaurant because I dared to ask where my table was (after I'd paid). I was carrying a glass of water which seemed to cause him great distress. He didn't warn me that the water had upset him instead he just started screaming and told me I should leave. At this point I should have left as the carvery he served was bland, salty and basic.

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Matthew Rowe . 2024-10-19

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Extremely friendly staff, really lovely food. Nice ambience.

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Richard Carter . 2024-10-17

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Roy was very friendly and helpful. Cravery was lovely..great carrots and mash.

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Sue Harris . 2024-10-17

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We were looked after by Roy and nothing was too much trouble. A barking dog was upsetting my son and we were immediately moved. Even when I dropped a full plate at the carvery, everyone was so nice about it. Had a really lovely evening, thank you.

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Sara Robinson . 2024-10-13

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Friendly staff, relaxed atmosphere, good food

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Michelle Docwra . 2024-10-13

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Standard Marstons food pub so most will know what to expect. The staff are great and it's dog friendly too

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Andrew Simpson . 2024-10-13

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Staff went above and beyond, especially carvery chef who helped two autistic children with food how they like it, vegetables cut smaller for them and gravy boats, desserts adapted to them too,nothing was too much trouble, thank you and well done :)

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Cloie Docwra . 2024-10-13

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Roy and the rest of the staff were great! Food was good too 🙂

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Bex B . 2024-10-13

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Succulent carvery meal with very friendly and attentive service from Kiera and Roy, catering for our dietary and allergy requirements! Thanks!

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Katie Smalley . 2024-10-13

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Very good service; prompt and very good quality food. We had scampi, lasagne and gammon.

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Malcolm . 2024-10-12

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Roy was really friendly and welcoming, the food was really nice and the restaurant was clean and quiet thank you

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ellie widdows . 2024-10-11

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Nice meal for us both diligently looked after by sever Roy who couldn't have been more helpful, this guy is an asset to the buisness well done all.

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Graham Lee . 2024-10-11

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Great service, great food. Especially Roy who was very friendly and professional at his job

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Lisa Lawson . 2024-10-11

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Great service, very friendly , Roy great member of staff

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Adam Blackburn . 2024-10-11

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Great food and incredible service

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tee . 2024-10-10

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Roy was the best server, nothing was too much for him whether we needed any help. Info or even ketchup he done so with a great smile and assertiveness.

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Justin Hayes . 2024-10-10

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Lovely meal with the family. Great experience being served by Roy. He was Helpful, kind and went above and beyond.

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Victoria Hayes . 2024-10-10

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Roy was great server, food was lovely

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Susan Williamson . 2024-10-10

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Small portions, overpriced, overcooked chips that were hard and inedible.

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Peter Sykes . 2024-10-10

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Service was great. Roy is a credit to your restaurant.

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Ozzy King . 2024-10-10

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Food was lovely and very reasonable midweek carvery was excellent and scampi was excellent too will definitely be going back there .

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Debbie Knowles . 2024-10-09

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Food was lovely, and servers were helpful and polite. Only thing that spoilt it for me was the number of dogs. It would be nice if there was a dog free area for those of us who struggle with the smell of dogs. (Love dogs but too many in a closed space and around food is too much for me. )

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Chris T . 2024-10-06

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First time used this place for dinner for 3 people.nice food and drinks.will be coming back for more reasonable priced

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Mitchell Watson . 2024-10-06

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Good food bad service, the carvery was so overcooked it was as dry as THE SAHARA DESERT

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Terry Miles . 2024-10-06

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Good quality food and a fast service

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Iain Hardwick . 2024-10-05

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Day we went wasn't a help yourself carvery but made from the kitchen...was alot, turkey was nice beef a little tough. We had a voucher so gave it a try

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April Jones . 2024-10-03

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Had steak ale pie and pint very good, served by young lady very good manner.

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michael . 2024-10-02

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Carvery always lovely Broccoli would be nice tbh Looking forward to the winter veg Great customer service

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Michelle Thompson . 2024-10-01

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Very relaxed and good value, staff were very friendly

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Kevin Penny . 2024-10-01

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I'm sorry but my medium stake was burnt black the waitress did offer to change it but having waited half an hour for it to arrive I did not have the time to wait for another one

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Cockney Fifty five . 2024-09-29

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As you walked through the door it was a lovely relaxing atmosphere. Made welcome by person on door .showed to our table ,was only red table in restaurant,made a joke to the person who showed us to it . Bit banter very nice. Every one made us felt welcome .very nice carvery I had ,partners food lovely .would definitely use again .we are on holiday up here .10 out of 10

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David Walkling . 2024-09-29

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We had a great night at the quiz . The staff were do great !! Our carvey was lovely served by the chef Steve.. he was really nice?.we can't wait for the next quiz night . Thanks steve

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Martin Alder . 2024-09-26

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We went to have a carvery , our carver was Steve, he was friendly and the food was great !!! Thanks Steve

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Richard Walker . 2024-09-26

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Food wasn't cooked properly, staff vertually non existent, difficult app to negotiate to order food, or bar service, which I find insulting, nobody to ask if we had an enquiry, upon leaving at around 10pm the place was deserted no staff members to be seen anywhere, very poor customer service, I definitely won't be returning

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Keith Broad . 2024-09-26

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I had a fantastic time at the graylings , our carver was Steve the chef , he was very polite and attentive , we can’t wait to come back , thank you Steve!

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Sal Haze . 2024-09-26

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Amazing and attentive service Will definitely return again

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D Wolf . 2024-09-25

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Steve the chef was great! Made our experience! :))

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Angel Ellwood . 2024-09-25

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This was our first visit to The Grayling, we visited with our parents, we was very pleasantly surprised, the staff were very friendly, great atmosphere too. It's got a nice seating pattern with a good space between tables, good for privacy when chatting, We chose a selection of meals from the carvery to a club sandwich, the carvery was really lovely quality food, the beef melted in my mouth, when we visit our parents again we wouldn't hesitate to visit again.

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Paul Heard . 2024-09-25

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Really friendly and helpful staff. 8 of us in the group but all food was brought out at same time / given notice for those to go and get their carvery so all are together. Food was hot. Very accommodating for a group of 8 and a dog.

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Stephanie Baker . 2024-09-23

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Genuinely the most polite staff ever! And delicious carvery.. couldn’t fault anything!

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Kerry Alford . 2024-09-23

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Food was lovely staff are very friendly

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David Barlow . 2024-09-22

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We enjoyed a meal and drink food was very good The staff was friendly and helpful

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Joanne Simmons . 2024-09-22

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Lovely service & good food! Kirby was lovely - thank you!

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Rebecca Ricky . 2024-09-22

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Used to be good, but now quite worn out

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Malcolm Marshall . 2024-09-21

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Garry pettit good staff member and very Polite? And pleasant on service.

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fred ward . 2024-09-21

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Came here during our holiday to GY, lovely pub, food was excellent and John our server couldn’t do enough.. will definitely go back next time 👍

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Wayne Hammond . 2024-09-20

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Staff all very helpful and pleasant. Food was good. A note of thanx to Jordan for going the extra mile.

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Cassie Magnoona . 2024-09-19

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We always have a great time here. Toni and her staff are amazing. Great food and great hosts

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Rory Robbins . 2024-09-19

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We always have a great time here. Toni and her staff are amazing. Great food and great hosts

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Rory Robbins . 2024-09-19

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Had a lovely meal , John and his wife Toni could do any more , for there customers, will return

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Steve Chittock . 2024-09-18

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Gary was very respectful and approachable with his service made us feel welcome

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Michael Pettitt . 2024-09-18

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Gary was very respectful and approachable with his service made us feel welcome

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Michael Pettitt . 2024-09-18

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Perfect night out and meal. Could not fault anything.

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Mark Ison . 2024-09-18

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The service was so friendly & created a wonderful atmosphere for our family! I really look forward to returning soon.

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Elise Kinder . 2024-09-18

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Food was good very friendly environment with good staff, I got talking to one in articular, Gary who I was told is the assistant manager. He was very friendly & professional & nothing was to much trouble, he made you feel like a friend & not just a customer

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Andy Harlow . 2024-09-18

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Me and my partner always come here Lovely food and great service from garry highly recommend

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Mac Davey . 2024-09-18

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staff was lovely, food wasn’t great, brunt and very dry. my son wouldn’t eat it. not worth the money to be honest

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Georgia jane . 2024-09-17

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Burger was burnt bun was burnt. Never coming again this is the 3rd time.

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janice meaker . 2024-09-16

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Had a lovely couple of hours with my daughter at the graylings, lovely staff , food and service .. particularly Steve! Great job, we will be returning for the quiz on Friday!

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Daniella Penedo . 2024-09-16

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