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3.0

Based on 128 opinions finded in 1 websites

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Nº 373 in 421 in Elmbridge

Nº 21 of 22 Italian in Elmbridge

Score
OpinionsNoteTripAdvisor1283.0

comment_iconOpinions

This was a group Cafe Bridge meeting including lunch. Lunch, the wine and coffee were very expensive. £14 for a glass of Sauvignon blanc. The service was poor. Obviously not used to serving several tables at once. We had pre ordered. We waited 10 minutes after our pasta dishes were served, for Parmesan and condiments. Not appropriate for this gathering. No choice given - pasta only despite paying a premium. Service charge 13.5% excessive.

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paulstevenson1 . 2024-11-21

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Very over rated to say the least, service was very good and friendly staff but the tables were very close together may as well been having dinner with the couple next to us. Food 6/10 at best for 2 starters, 2 mains some bead and bottle of wine £200 is over priced i was expecting a lot more for the money

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George . 2024-11-17

MORE AT TripAdvisor

The service and quality of food are superb. We started with the beef carpaccio, tomato and burrata salad and aubergine. Mains we both had the truffle pork cheek with truffle. Amazing! So tasty and good size portions. As it was my wife’s birthday they surprised us with a birthday dessert. Highly recommend this Italian restaurant.

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Scott S . 2024-11-14

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Absolutely delicious food… It’s now our favourite place to go for special occasions! Everything I’ve eaten here on 3x visits has been stunning… So happy I moved to Cobham!

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glen K . 2024-11-09

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I had a meeting with a new contact so met for a cold beer over the road and decided to continue over dinner so we popped in It always amazes me how friendly they are .. Eddie the manager always make you feel like a member of the family ... as do all the staff ... its that lovely old fashioned Italian greeting you don't get in the chain restaurants It's not cheap ... but the food's great ... I especially love the sliced blackened rib eye which both my friend and I had .. he agreed it was the best he's had A great evening, warm welcoming staff and great food. Sure you pay 10-15% more but it's worth it for the equality & atmosphere Maybe I should have mentioned but their beers come in the frosted glass style and even colder ... maybe not to everyone's taste but I do love a cold beer

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Bob R . 2024-11-09

MORE AT TripAdvisor

Love Grapelli, always on my “must go” list whenever I’m in the U.K. Great ambience, great food, great cocktails…. Eddie, JP, Frederico & the rest of the team are true pros. One of my favourite dinner spots anywhere!!

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Cathy M . 2024-09-27

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DISAPPOINTED It was my birthday & I Could not have picked a worse place to celebrate it. They sat us at the back with absolutely no atmosphere whatsoever . The food was ok but very expensive for the quality & only lukewarm. We went to the Good Earth two days earlier for my wife’s birthday & was such a nicer experience Very disappointing……very overpriced Zero atmosphere in the out back part of the restaurant If you are a celebrity you can be seated on show otherwise they will Sit you out of view from anything!!!!!

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Seanb B . 2024-09-21

MORE AT TripAdvisor

I went to the restaurant with my partner 26th August. The starter and pasta were good but second main was worse than average. The fish and potato side were salty that they upset my stomach.

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Inga K . 2024-08-26

MORE AT TripAdvisor

Terrible loud music, you ask to turn it off and they put it up again. I wouldn’t recommend anyone to go for lunch with family or friends if they want to talk and not finish with a headache.

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Lit . 2024-08-08

MORE AT TripAdvisor

I have to confess ! This is one of a number of restaurants in Cobham, and it’s my favourite! The warmth of the whole team, exceptional service and amazing traditional yet modern Italian menu is to die for! If you are staying in the area very much worth a visit ! Ed, Maya, Phillipe and the team know the meaning of hospitality and service !

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Dino Cooper . 2024-06-16

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We’ve eaten at this restaurant quite a few times and I personally cannot fault the food itself, the service and pricing on the other hand are quite different. Unless you are a celebrity or a party of girls, do not expect to sit at the front of the restaurant. The service was really poor; we received our starters before receiving our first drink (& bread and olives). The waiter was clearly very new which is fine but she really had no idea what was going on. The second waiter was incredibly rude and when we asked whether we could sit at the front instead (after watching a lot of people asking the same and being moved), he said no unless we wished to sit at the bar. On this occasion we actually decided not to pay service and strongly believe that the main my partner had which was a prawn spaghetti from the specials was increased in terms of price to accommodate this. I don’t see how a pasta with prawn, chillis garlic and cherry tomatoes can cost £38 otherwise. Sadly we won’t be returning. If you’re a footballer with a well known name, you’ll be welcomed with open arms and receive good service.

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Alex L . 2024-06-15

MORE AT TripAdvisor

Well cooked dishes - especially the Tuna starter and crayfish, but disappointing service for a half-empty restaurant. What was worse - the bill for £190 for 2 of us with 2 glasses of wine. Lots of hidden charges, like £16 for bread and olives and £8 for a 75cl bottle of water! And then 13.5% service charge! You feel ripped off. Another table felt the same!

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laurence R . 2024-05-26

MORE AT TripAdvisor

Incredible food, ambience, people. Beautiful set-up, Top service. My third weekend on a row, tried different things, all amazing. Definitely recommend the old fashion prepared by Frederico - best I’ve ever had. Wine selection is great too. Lobster ravioli, traditional caccio e pepe cooked in front of you on the Parmesan cheese wheel, truffle pasta with veal ragu, all amazing. You can’t go wrong here. My new home restaurant hands down. All staff is amazing. Jean-Piero, Frederico, Edi, Juliana, Mayara. Top service.

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magiannini1 . 2024-05-25

MORE AT TripAdvisor

Ate at this restaurant on Saturday night. Was busy with a good buzzy atmosphere. The food was tasty. Two of the party ordered steaks for main course at which point the waiter suggested that they instead share a tomahawk steak which was a special of the day. The way it was phrased “if two of you are having steaks then you should instead share the tomahawk” led us to believe the price would be equivalent. Nowhere on the menu or on any specials board that we could see was the price of a tomahawk steak listed. Instead of £77 for the two steaks the tomahawk was an eye watering £120! We felt cheated by this upselling tactic. The bill for four people was over £400, one of us was driving, we went for the cheapest bottle of wine and only two had pudding. Whilst we could see the price of everything else on the menu (and it was generally very expensive) it was the upselling that rather spoilt the evening.

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NandD2016 . 2024-05-08

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