Based on 545 opinions finded in 4 websites
Based on 545 opinions finded in 4 websites
Opinions
Clean, tidy, delicious food, and friendly staff.
Eva Ali . 2024-10-23
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I am writhing this review because I really am surprised you are still making enough money to survive as a business in this day and age. Also please take note I am not trying to be rude or mean please take this as a helpful review! Your business is in a great location with parking! Easy to order friendly staff and decent prices! But sadly the food is not so great I ordered chicken and Donna mix kebab the Donna was slightly edible but just no flavour and could have been cut slightly thicker and cooked a bit longer! Most important thing you need to take note of is the flavour with no flavour a kebab will just taste of rubber as it’s mainly meet fat. The chicken Donna was inedible for me hard chewy and the bits that were ok just didn’t taste like chicken I have to say.. again no flavour at all so just mainly chewy texture because there was no flavour at all so it extremely let’s the food down! Even if you were to just add some extra flavours into your meat your business would be doing better. But ideally you should reconsider your meat supplier and also focus on how your food is tasting and maybe then you could also slightly alter your prices as your meat cost more because people will pay good money for good food! The chips where however ok! It was also swimming in mayo.. which was awful and a complete waste of product as it was just too much very sickly. So overall a disappointment I haven’t tasted any of your other food your serve so I cannot comment. But you should strive for returning customers but serving this flavourless poor quality meat you are not going to get this. So for this reason I will not be returning. As a business that’s been open for a long time. I believe it is time to re think your menu and quality of food you serve then you can also alter your prices. Then you will achieve business profit also happy customers. So if you are just managing right now or believe as a business you are doing ok but you could be doing better then now is the time to move forward. If not I don’t think it will be long before your business will close down.
Aleta’chantae Sullivan . 2023-09-21
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Best menu ever chips are so nice best workers ever great service
Walid Ahmed . 2023-04-23
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I would definitely give this food a try I can assure you will be a happy customer..
Nicci Payne . 2023-04-16
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By far the worst kebab I've ever eaten!!!! the meat was terrible quality and barely cooked, the meat wasn't browned at all. It was more warm and floppy the texture and flavour was absolutely disgusting. I ate a small amount which tasted like it was going to make me ill due to its unbrowned lukewarm nature.i gave the rest of the dogs something tells me I'm going to be ill tomorrow.
James Davies . 2023-02-27
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Really friendly staff, amazing food, generous portions. Very much enjoyed - Best kebab house in Cardiff!
A JAY . 2022-11-01
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Ordered food through food hub, they went to wrong address twice and had wrong mobile. The boss said two drivers were sent and knocked our door when they cant get to our door due to a gate, cctv showed no one was at my property and gave me stinking attitude on the phone making it seem our fault. Stay well clear!!!
Joshua Allott . 2022-06-02
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Order never arrived and stopped answering the phone when they realised they had screwed up. Can't comment on the food but please don't give them your business
Nick Bennion . 2022-03-27
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Absolutely stunning Chicken and food thank you for wonderful service Mr Jenkins
Lord Jenkins . 2022-03-23
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8 o’clock I’ve ordered an still waiting for it now at 9:54, jokeeee
Call Squzy . 2022-03-05
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Food stone cold, chips like rubber, meat not cooked well at all and the chicken meat was very brown so not actually sure if it was chicken so all completely inedible. Will never ever go here again! I would urge you to do the same
Ceri Jenkins . 2021-09-30
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They forgot chips with my order
Kevin Ellis . 2021-09-04
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where have food standards gone? cold tasteless and under cooked food. Never again.
wayne jones . 2021-08-17
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Ours was really good. Two Pizzas, Chicken Shish and fries. Ordered via Uber Eats and have to say the delivery driver was awesome. He knows why.
chris holden . 2021-08-13
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Great food, great service good value
sakir kuluman . 2021-04-14
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Amazing service and good price and delicious food I liked 👍👍
jafar mohamad . 2021-04-01
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Friendly staffs, amazing taste and fast delivery. Happy customer. Well recommended. thanks.
adhwa ali . 2021-02-13
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Definitely the best kebab I’ve tasted!!
L Stacks YT . 2020-12-29
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Tasty food, fast delivery, thank you very much.
Khaled Alshameri . 2020-12-24
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Ordered through their website. Our food came to £11.18, this price was confirmed through an email. Upon delivery we were charged £13.86. I showed the delivery guy the receipt and everything however he wouldn't take otherwise. This isn't acceptable.
Michaela Tanser . 2020-10-10
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Hubby went down for food, they said a price on the board, they refused to sell it to him saying the price was wrong, then told him the food was out of stock and the grill was closed, then because hubby asked questions they threatened to throw him out will never order from here again
julie jones . 2020-09-30
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Just ordered chicken wings!! Absolutely inedible!! Tough as old boots,pretty sure they are not fresh,cant even chew through one!!! Used this shop for years NEVER AGAIN
paul evans . 2020-08-26
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Will never eat anything for here chips like rubber gravy all lumps food apaslute discussed jest my case
Susan Hull . 2020-07-16
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Really polite and friendly owners! Top food!
Benjamin Macliston . 2019-12-27
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First time ordering food from here and never again was told its a 45 wait for delivery so said I'd like to collect instead , to be told no we just say 45 to a hour for a guide line will be with you about 20minutes , hour later an still no food should of read the comments before placing my order ...
Dean Osman . 2019-12-26
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Disgusting!! Warp Was dry! Never going to older from you again want my money back !!!
Demilee Crane . 2019-12-20
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Food was cold no taste to it and hygiene rating on there Web page is a 5 when actually it's a three
Claire Hall . 2019-07-06
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The man's attitude stunk!! Was refusing to give me salad and sauce on my kebabs until I told him I'd have my money back!! Food was rank I'd give them zero stars if I could!!
Lawrence Riggs . 2019-06-22
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Take away food can depend on who is cooking on the day but overall not to bad
paul hughes . 2019-04-07
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Delivery driver was spot on and very polite, they did get my order wrong but I phoned them to query this he was very apologetic, also sent the correct items and a free bottle of tango orange 👍 not bad food to
Mathew Tomkins . 2019-03-06
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Amazing food and great service! Delivery man was very nice and polite. Food was of excellent quality and tasted great. Would choose this over dominos!
Paris Hutchinson . 2019-02-05
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Food is lush never had anything That I have been disappointed with staff are friendly and helpful
Janet Wootley . 2018-11-24
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What a bad experience order food for them to send wrong meal they then sent fresh and food was covered in grease, i would never recommend this place to anybody as u will always be disappointed and even when they recieve a bad review they will never address it to try rectify there bad customer service what an absolute joke of a fast food place and will boycot them from now on and spend money on nice food not greasy rubbish that could be served in mcdonalds
Joe Bloggs . 2018-07-21
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Steer well clear. Food is disgusting. Don't know how they can be in business. There are much MUCH better kebab house's in Ely so pick one and taste the difference. You have been warned..
ilovelisagrande 2010 . 2018-07-07
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This place should have a 0 rating.. Ordered in shop. Food was freezing soon as he gave it to me didnt evan leave the shop and when explained to guy who served me he jus gave me freezing cold food all i had was alot of attitude an he laughed in my face... No refuned or even offered to heat it up no appologie nothing... Never again would i go to this place.. Bare in mind guys this place has a 3star hygiene certificate an the other food shops next to it has a 1 an2 star an serve better food wats goin on
kylie martin . 2018-03-28
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I only gave this rating as i cant give a 0 worst ever experience waited 1hr 20mins to be told our food wasn't even cooked never order from these again u were quick enough to take our money and really rude staff taking the phone off the hook numnuts
Louise Marie . 2018-03-01
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I was recommended by a friend to try this place. We ordered over the phone for collection. Everything was waiting for us and was nice and hot. We had the best tuck in special kebab. Lots of meat packed on a platter, all cooked well and treated nice. Also came with two pita breads salad and the sauces. Staff were pleasant.
Matthew Richards . 2016-11-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Not normally one to complain and also usually love this place, but nothing on my order were up to standards. most of it ended up in the bin. one curry tipped in bottom of bag, the other mostly oil, naans very dry and over cooked, chips seem like from yesterday. such a shame at the drop in standards since the last time we ordered, wouldn't of minded the food being late.. but really it just wasn't worth it. disappointed is an understatement.
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Dirty restaurant, AVOID HAD A BAD STOMACH EATING THIS FOOD .hygiene rating zero .all food is microwaved